- Standard / Permanent
- CUSTOMER RELATIONSHIP MANAGEMENT
Account Manager (Office Based)
£25k basic + £4k comm.
Monday to Friday – Full Time – Hybrid
Location: Manchester Office – Sale, M33 2GS
About the role
An exciting opportunity to join an established team within part of our office based Corporate Sales Account Management function, you’ll be responsible for supporting the provision of company cars and light commercial vehicles to our Mid Market channel.
This fast paced and dynamic role ensures that our customers receive expert knowledge and advice on all aspects of managing and maintaining their fleet of vehicles.
You’ll work very closely with our field based business managers, helping secure and maintain business for Arval UK by ensuring our customers receive the top-notch service they deserve.
Following extensive training, you’ll be providing our customers with expert knowledge and advice on suitable vehicle leasing options, you will ensure we satisfy their individual requirements. You will remain customer focused, build good rapport and professional ensuring our customers receive the top-notch service they deserve. As an Account Manager you’ll be;
· Answering inbound calls from Arval UK’s Corporate Customer base
· Managing and coordinating quotes, general correspondence and enquiries via email
· Using a mixture of MS office packages and our internal systems to accurately record the information
· Offering and delivery top quality customer service
· Identifying upselling opportunities
· Building a solution and problem solving to deliver the best possible service to our customers
What’s In It For You?
As a Corporate Sales Account Manager you’ll enjoy the benefits of Payzone level A3 –This includes a package of upto £29,000 OTE. A basic of up to £25,000 and a core commission element of £4,000. On top of this figure, over-performance can result in an additional £3,000 commission payment.
We operate a hybrid working option, which means you will be able to equally split your time between our office in Swindon and home once you are fully trained in the role. Team working is so important to us and you will feel the buzz and warm welcome as you come through the doors of our vibrant Manchester office based in Sale.
You will also enjoy the outstanding benefits including;
· Private Healthcare (AXA PPP)
· Life Assurance
· Company Pension scheme
· A range of personal flexible benefits
· 25 days holiday, your birthday off plus bank holidays
· Free Parking
· Free Gym onsite
· Access to great discounts on our products and services
· To celebrate your 1st year you can enjoy a ½ holiday or a £75 Love2Shop voucher
· Paid eye tests and £50 towards your lenses
· Volunteering days
· Charity Fundraising
We are looking for an outstanding account manager. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way whilst demonstrating complete professionalism and tact that comes naturally to you.
Key Skills required:
· Confident communicator (verbal & written)
· Uncompromising customer focus
· Professional but personal people skills
· Outstanding ownership & problem solving ability
We are Europe’s No.1 vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that for 2021 and beyond, being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want, whilst we also focus on leading the way forward on Climate Action within the mobility industry. Luckily, at Arval, we have an excellent pedigree in all things mobility, and the launch of our five year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here: Arval Beyond
We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.
Culturally, we are a friendly bunch – more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.
We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.
We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.
Arval: For the many journeys in life – The Journey Makers
Following application, you will contacted by our of our internal recruitment professionals.