Job Title: Senior Management Accountant – Reporting & Controls
Location: Solihull, Hybrid
Hours: Full time, FTC
______________________________________________  
A bit about us: 
At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.  
 
We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. 
 
We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we’re positive, we’re brave, and we own it. 
 
The Role:
Working within the FP&A team supporting the delivery of local & central reporting and analysis through the creation of a variety of reports. Assisting the Senior FP&A Manager to support the delivery of Group requirements. Providing support of the production of management information tables and waterfall analysis for local and group reporting packs.

Key Responsibilities: 
  • Reporting into the Senior FP&A Manager
  • Support the delivery of local and central reporting through creation of reports, reconciliations, and data quality controls to ensure that all submissions are accurate and comply with group and local guidelines.
  • Maintaining control log for Senior Manager to support delivery and adherence to group requirements.
  • Working with the commercial areas of the business to assist in the production of detailed analysis and presentations for 3-year plans, budgets and forecasts intended for local or group senior management, as well as reporting actual performance against those forecasts.
  • Support the production of management information tables and waterfalls for inclusion in Local Management Reporting, Group Reporting & Board Packs.
  • Maintain policies and procedures as appropriate, identify weaknesses in processes and introduce improvements.
  • Completing and reviewing month end journals and forecast models on an ad hoc basis, if required.
  • Maintain a suite of process documentation and process flow charts for all FP&A processes, and ensure it is widely adopted and regularly maintained within the team.
  • Any other tasks as required to support FP&A team deliverables.
 
Skills & Attributes: 
  • Well Spoken, articulate & Punctual.
  • Experience in processing large volume data (Must)
  • Experience in management accounts or Financial Planning & Analysis (Must)
  • Experience in Programming languages such as SQL, SAS, or Python.
  • Ability to make informed decisions based on the information available.
  • Strong communication skills.
  • Highly analytical & experience to working towards tight deadlines.
  • Proven experience in analysing and interpreting Financial information. (Must)
  • Ability to liaise and work with other departments.
  • Strong Data & Analytical skills.
  • Willing and able to work additional hours when appropriate.
  • A self – motivated individual who can apply their own initiative to the role.
 
Could this be you? 
BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most. 
 
What’s in it for you? 
As well as working for a Top Employer UK 2024 and being part of a team that changes customer’s lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more.  Learn more about what it means to be part of the BNP Paribas Personal Finance team here: www.https://www.youtube.com/playlist?list=PLQUzrPfMI6WNvADKdIPqN9PpY9vjjswdQ or follow this link to learn more about careers at BNP Paribas Personal Finance: https://www.bnpparibas-pf.co.uk/careers/.
 
Equal Opportunities Disclaimer
BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
 
 
 
 

Administration Broker

Part Time – Hybrid – Birmingham, B91 2AA

About the role

In this role you will provide administrative support for our Broker Division. This will involve liaising with the external broker network answering general queries, raising orders and processing document packs, in addition to completing finance spreadsheets and general duties such as data entry.

This is a busy role that will require someone who can prioritise work and juggle many tasks at a time to ensure customers are satisfied and the reputation of Arval is upheld. Performing functional administrative duties, ensuring the smooth and efficient day-to-day operation of the department.

What’s In It for You?

As an Administration Broker you will be Pay Zone level A2 – Salary of up to £22,620 pro rata.

Working three days a week: Monday, Tuesday and Wednesday 9:00am – 5:15pm

We operate a hybrid working option, which means you will be able to equally split your time between our office in Birmingham and home once you are fully trained in the role.

You will also enjoy the outstanding benefits including:

·        Private Healthcare (AXA PPP)

·        Life Assurance

·        Company Pension scheme

·        A range of personal flexible benefits

·        25 days holiday, your birthday off plus bank holidays (Pro rated)

·        Free Parking

·        Free Gym onsite

·        Access to great discounts on our products and services

·        To celebrate your 1st year you can enjoy a ½ holiday or a £75 Love2Shop voucher

·        Paid eye tests and £50 towards your lenses

·        Volunteering days

·        Charity Fundraising

About you

We are looking for a happy and friendly individual who is organised and can follow a process. You must have experience of being proficient in using email and inputting data into spreadsheets.

This job requires a fair amount of common sense, and we really want someone who will take real pride in their work to ensure that the customers are receiving the best service possible and that any improvements are flagged, acknowledged, and actioned. We need someone who cares about how our customers view us, so this is important. Accuracy is also important, not only to ensure customer satisfaction, but to ensure we are adhering to regulatory best practice.

Ultimately you will be joining a small but perfect team, so you will be prepared to help with the good of the team always in the forefront of your mind.

Key Skills required:

·        Attention to the detail

·        Confident communicator (verbal & written)

·        Work in a fast-paced environment

·        Administrator experience

·        Ability to multitask

·        Work well in a team environment

About us

We are a major European vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want. We also focus on leading the way forward on Climate Action within the mobility industry.

Luckily, at Arval, we have an excellent pedigree in all thing’s mobility, and the launch of our five-year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here: Arval Beyond

We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.

Culturally, we are a friendly bunch – more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability, or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.

We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.

Here’s a recent video we put together that shows life at Arval: The Journey Makers

Application process

Following application, you will be contacted by one of our internal recruitment professionals. 

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 73 countries, with more than 196,000 employees, including around 149,000 in Europe. The Group has key positions in its three main activities: Domestic Markets, International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors.

BNP Paribas Corporate and Institutional Banking is a globally recognised leader offering capital markets, securities services, financing, treasury and advisory solutions.

CIB UK Compliance is an independent function responsible for providing specialist advice and support to UK Senior Management, business lines and functions in adhering to internal controls and external rules and managing compliance risks.

The function typically acts as a second line of defence covering areas including: controls, assurance, monitoring, professional ethics, training and competence, whistleblowing, money laundering, market abuse, financial security and regulatory liaison.

The UK Financial Security (“UKFS”) team has oversight responsibilities for; anti-money laundering (including PEPs and other high-risk clients), sanctions & embargoes and anti-bribery and corruption. The Head of UK Financial Security & UK Money Laundering Reporting Officer (MLRO) leads the team. Deputy MLROs report to the MLRO, each with responsibility for:

  •         Advisory
  •         AML Surveillance
  •         Anti-Bribery and Corruption
  •         Anti Facilitation of Tax Evasion
  •         Sanctions
  •         Testing & Assurance
  •         Risk Assessment

The UKFS team performs a number of functions, which include:

  •          Supporting and assisting senior management with adherence to applicable laws and regulations, as well as operating to high standards of business and ethical integrity;
  •          Interpreting applicable laws, regulations and standards and advising BNP Paribas CIB London staff;
  •          Providing training where appropriate to staff on a number of relevant laws, regulations and standards;
  •          Monitoring and reporting on BNP Paribas CIB London and staff compliance with laws, regulations and standards.

Job Purpose:

  •           Providing routine technical Financial Security Compliance advice across all UK CIB business areas on financial security risks, regulatory issues and industry change.
  • Assisting the business to comply with group policies and UK requirements with regards to anti-money laundering, fraud, bribery, financial sanctions, PEPs, high risk clients and broader financial crime issues

Key Responsibilities

  •          Provide advice consistent with Group and UK policies/standards and legal and regulatory requirements, particularly in relation to anti-money laundering (‘AML) and financial sanctions, anti-bribery and corruption.
  •          Demonstrate competent AML analysis and articulate clear guidance to inform opinion on how best to identify and respond to financial crime risk, and provide formal reporting to the AML Committee and other fora.
  •          Review Politically Exposed Persons and other higher risk referrals, to assess financial crime risks and assess appropriate level of risk and agree the appropriate level of risk.
  •          Ensure all associated records are updated and maintained.
  •          Review contract and deal specific documentation for financial crime risk and identify options to mitigate those risks in consultation with other specialists (e.g. more senior colleagues and Legal).
  •          Act as a compliance contact for the business in relation to core knowledge areas.
  •          Represent UKFS in Client Acceptance Committees, New Activity Committees and other internal forums related to higher-risk clients, products and risks.
  •          Report any knowledge or suspicion of money laundering or terrorist financing using the bank’s internal SAR escalation process.
  •          Report any breaches of legislation or bank policy using the bank’s breach reporting procedure and escalate issues.
  •          Maintain up-to-date awareness and understanding of UK requirements, particularly in relation to Anti-Money Laundering, Financial Sanctions and FCA Handbook (in relation to Financial Crime) and FCA Financial Crime Guidance.
  •          Contribute to formal reporting to financial crime related committees and fora.
  •          Support the development and delivery (where necessary) of financial crime training.
  •          Provide subject matter specialist input and advice to projects.


The Requirements
   

  •          Experience of working in a financial crime environment (AML, financial sanctions or anti bribery systems and controls) in a UK regulated firm.
  •  A sound working knowledge of UK financial crime risks, including money laundering, sanctions, bribery and corruption and how they apply to the banking system.
  •          An understanding of UK, EU, US and other financial sanctions regimes
  •          Knowledge of key principles of the current UK regulatory environment for financial crime and an understanding of future developments is desirable.
  •  The ability to apply a holistic approach to identifying, investigating and mitigating financial crime risk, and the ability to consider a range of risk mitigants, to present a balanced opinion of key issues to line Management.
  •          A strong personal focus on accuracy and attention to detail and able to prioritise workload based on changing business needs.
  •          Good written and oral English skills in order to articulate technical issues to the business.
  •          Skilled in the use of a range of standard computer software, e.g. Microsoft Office and the capability to learn and utilise specific compliance systems and software.
  •          Able to coach and support colleagues in their performance and development.

Equal Opportunities

BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

As an employee with BNP Paribas London Branch, we want to make sure that you are rewarded for your commitment. As such, you will be entitled to our award winning benefits package which includes a generous holiday allowance of at least 34 days (including bank holidays), a non-contributory pension of 12%, private healthcare, GP service and dental cover all as standard, along with a number of personal insurances such as income protection, life assurance and personal accident insurance. We believe in ensuring all our employees have a positive work life balance so in addition you will also have access to a variety of flexible lifestyle benefits such as cycle to work and green car leasing schemes, season ticket loans and reduced cinema and gym membership to name a few. 
 

Process Improvement Analyst

Business Transformation Department

Swindon – Hybrid


About the role

In this role you will join the Process & Customer Advocacy Team within our Business Transformation department and be responsible for driving cross functional process and customer journey improvements that support enhanced customer experience, growth, efficiency, and strategic goals.

Reporting to the Process Improvement Manager, you will scope, plan, and execute various improvement projects across all areas of the business. You will be required to closely manage key stakeholders, adhere to relevant governance, and track associated project benefits. Alongside the delivery of Process Improvement projects you will support the deployment of a continuous improvement culture across the business through the delivery of a Continuous Improvement roadmap (e.g., Lean training, Coaching, Self-serve content creation and VPM deployment).

What’s in it for you?

This role comes with a basic salary range of £40,000 to £46,000 and being at pay zone level B2, an additional £4,600 (max) bonus + company car or £5,500pa cash allowance.

We operate a hybrid working option, which means you can equally (50:50) split your time between our office in Swindon and home once you are fully up to speed.


In addition, the Manager is happy to consider and discuss specific flex working needs at interview.


You will also enjoy the outstanding benefits including;

  • Private Healthcare (AXA PPP)
  • Life Assurance
  • Company Pension scheme
  • A range of personal flexible benefits
  • 25 days holiday, your birthday off plus bank holidays
  • Free Parking (when on-site)
  • Free Gym on-site
  • Access to great discounts on our products and services
  • To celebrate your 1st year you can enjoy a ½ holiday or a £75 Love2Shop voucher
  • Paid eye tests and £50 towards your lenses
  • Volunteering days
  • Charity Fundraising

About You

As an experienced process improvement practitioner, you will have a good number of completed projects in your portfolio that have delivered tangible benefits including enhanced customer experience. If this has been in the leasing or finance sectors, then so much the better.

You will be a natural networker, able to build strong lasting relationships across all business areas and at all levels. Able to quickly understand business objectives and priorities. We need someone experienced in delivering change using Lean, Customer Journey Mapping and Agile Scrum methodologies.

Key skills required:

  • Lean and Agile Scrum expertise
  • Ability to establish AS-IS and TO-BE processes and customer journey’s, perform root cause analysis, problem solve and implement change
  • A strong eye for detail and the ability to analyse and leverage data insights
  • Excellent prioritising, planning and organisational skills
  • A highly motivated and self-driven mind set
  • Proven networking, influencing and relationship building skills

Desirable skills

  • Customer Journey Mapping (CJM) – we are happy to train if necessary
  • Knowledge of Robotic Process Automation (RPA)


Application process

Following your application, you will be contacted by one of our internal Talent Acquisition professionals. The next stage will be a Video Screen where you can tell us more about your relevant experience and specific interest. Final stages will be a face-to-face interview(s) in our Swindon office.

About Us

We are a major European vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want. We also focus on leading the way forward on Climate Action within the mobility industry.

Luckily, at Arval, we have an excellent pedigree in all thing’s mobility, and the launch of our five-year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here: Arval Beyond

We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.

Culturally, we are a friendly bunch – more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability, or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.

We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.

Here’s a recent video we put together that shows life at Arval: The Journey Makers

The Role
The Credit Control Manager is responsible for leading a small team which manages the recovery of monies from tenants / occupiers.  The primary objective of the role is to ensure that tenant debts are recovered in an effective and timely manner in accordance with client requirements.  The Credit Control Manager supports the Associate Director and/or Account Manager by:
 
Responsibilities
  • Ensuring arrears are collected on behalf of the client in accordance with clients’ debt recovery policies
  • Supporting the debt recovery strategy and operating within contractual compliance, including performing within the SLAs and KPIs on behalf of BNPPRE
  • Maintaining complete and up to date records of actions to settle arrears and monitoring and reporting on collection performance
  • Advising surveyors and clients on the most appropriate actions to recover debts and managing escalation of debt recovery through third party specialists
  • Working closely with the Cash and Banking Team to ensure allocations are processed to debt on tenant accounts according to instructions and unallocated cash is identified and processed appropriately 
  • Continuously improving processes for arrears collection to ensure monies are collected in an efficient manner in accordance with all relevant legislation.
  • Work with the Associate Director and/or Account Manager to improve the efficiency, effectiveness and control of credit control operations
  • Develop, monitor, and continuously improve operational level agreements which define agreed timescales, responsibilities and deliverables for all services provided by the credit control team
  • Provide coaching and support to members of the credit control team to ensure appropriate levels of performance and technical skills are maintained
  • Ensure accurate and complete records of debtor payment performance are maintained and that payment reminders are issued to poor payers
  • Allocate work within the team to ensure arrears are collected on behalf of clients in accordance with clients’ debt recovery policies for the methods and timescales to be employed in escalating recoveries
  • Maintain and develop relationships with third party debt recovery specialists to ensure clients receive an effective and economic service if within scope of clients’ debt policies
  • Ensure all escalation steps to recover debts are agreed with the surveyor responsible prior to initiating action and maintain complete records of instructions, including agreement of both formal and informal payment plans
  • Maintain appropriate and accurate measures of collection performance and report agreed KPIs to management at least monthly
  • Review collection performance by client and team member and ensure performance targets are met
  • Liaise with team members, surveyors, client accountants and clients to ensure that debt collection issues are resolved in a timely manner, and that risks of non-recovery are reported and mitigated
  • Co-ordinate provision of periodic credit control reports and aged debtor analyses
  • Maintain records of any tenant disputes and/or complaints and manage their resolution in conjunction with the surveyor and client accountant responsible and in-line with clients’ policies and KPI
  • Act as a mentor and role model to Credit Controllers in their day to day activities
  • Implement the company’s performance management programme, adhering to and promoting internal performance standards, and ensuring areas for development and improvement are identified and addressed
  • Work with risk management and internal audit to ensure that all compliance and control requirements are met
  • Develop and maintain effective relationships with other managers and members of the Client Finance team to ensure effective delivery of services in accordance with clients’ requirements
  • Participate in the selection, testing and implementation of new systems features to support credit control operations
  • Contribute to the management of Client Finance as a whole.
 
Person specification
Qualifications
  • Educated to degree level
 
Experience
  • Experience of leading a credit control / rent collection team within in a property management or similar environment.  Qualification or part qualification in credit control and debt management or a related accounting discipline preferred
  • Must be highly numerate and accurate with strong attention to detail
  • Tenacious, presentable, assertive and self-motivated with excellent verbal and written communication skills and a professional telephone manner
  • Conscientious and highly focussed, with detailed understanding of credit control and debt collection procedures and an appreciation of data protection issues
  • Able to work to tight deadlines and manage time effectively
  • Understanding of accounting techniques including sales ledger transactions, particularly in a property environment, would be an advantage
  • Good people management, interpersonal and mentoring skills, with demonstrable experience of leading a small team
  • Committed to the provision of excellent customer service and to meeting deadlines
  • Commercially astute, innovative and solutions oriented
  • Organised and methodical, able to manage multiple projects
  • Good skills in Microsoft Office products (Excel, Word, and Outlook). 
  • Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
     

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index
 

Account Manager (Office Based)

Swindon – Hybrid

About the role

An exciting opportunity to join an established team within part of our office based Corporate Sales Account Management function, you will be responsible for supporting the provision of company cars and light commercial vehicles to our large corporate customers.

This fast paced and dynamic role ensures that our customers receive expert knowledge and advice on all aspects of managing and maintaining their fleet of vehicles.

You will work very closely with our field based business managers, helping secure and maintain business for Arval UK by ensuring our customers receive the top-notch service they deserve.

You will be responsible for your own portfolio of customers, which is why working Monday to Friday is essential to maximise the support and response times to your portfolio.

What’s In It For You?

As an Account Manager you’ll enjoy the benefits of Pay Zone level A3 – This includes a package of up to £30,000 OTE. A basic of up to £26,000 and a core commission element of £4,000. On top of this figure, over-performance can result in an additional £3,000 commission payment.

We operate a hybrid working option, which means you can equally (50:50) split your time between our office in Swindon and home once you are fully up to speed.

You will also enjoy the outstanding benefits including;

  • Private Healthcare (AXA PPP)
  • Life Assurance
  • Company Pension scheme
  • A range of personal flexible benefits
  • 25 days holiday, your birthday off plus bank holidays
  • Free Parking
  • Free Gym onsite
  • Access to great discounts on our products and services
  • To celebrate your 1st year you can enjoy a ½ holiday or a £75 Love2Shop voucher
  • Paid eye tests and £50 towards your lenses
  • Volunteering days
  • Charity Fundraising

About you

We are looking for an outstanding account manager. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way whilst demonstrating complete professionalism and tact that comes naturally to you.

Key Skills required:

  • Confident communicator (verbal & written)
  • Uncompromising customer focus
  • Professional but personal people skills
  • Outstanding ownership & problem-solving skills

About us

We are a major European vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want. We also focus on leading the way forward on Climate Action within the mobility industry.

Luckily, at Arval, we have an excellent pedigree in all thing’s mobility, and the launch of our five-year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here: Arval Beyond

We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.

Culturally, we are a friendly bunch – more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability, or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.

We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.

Here’s a recent video we put together that shows life at Arval: The Journey Makers

Application process

Following application, you will contacted by our of our internal recruitment professionals. 

The role

Responsible for managing the delivery of an effective and compliant service through in-house staff, suppliers and consultants – primarily focussed on hard services – within a single building or group of buildings.

Responsibilities

•    Prepare, monitor and reconcile service charge budgets
•    Check and approve expenditure against service charge budgets
•    Provide best in class customer service to internal and external customer base
•    Maintain regular and effective communication with clients and tenants
•    Manage site based staff, ensuring all people related policies and procedures are followed
•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
•    Monitor works conducted/service provided by suppliers
•    Audit and inspect supplier delivery
•    Measure and report supplier performance against agreed SLAs
•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
•    Work effectively with a range of specialist consultants to deliver agreed outcomes
•    Procure goods and services, following procedures and policies
•    Develop, agree and manage capital replacement programmes
•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
•    Undertake regular building inspections, complete reports and initiate/progress any required works
•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment
•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager
•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification
Qualifications/Key Skills

•    Degree or equivalent or by experience
•    Membership or Associate Membership of BIFM or IOSH (desirable)
•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH  (desirable)

Experience
•    Previous experience in a similar role
•    Understanding of commercial leases and the landlord and tenant relationship
•    Good understanding of service charge budgets and accounting principles
•    Management of in-house and supplier staff
•    Management of supplier relationships
•    Good health and safety and environmental knowledge
•    Extensive mechanical and electrical services knowledge
•    Excellent English language skills – both written and spoken
•    IT literate – MS Office at intermediate level
•    Experience of managing multi-site environments
•    Experience of managing a single-site environment circa 100,000 square feet or experience of managing a large major city centre site with service charge budget in excess of £1m

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work. 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice. 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme.

The role

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, to a large group of buildings. This role is cover a wide area of Scotland and therefore the successful candidate must be willing to Travel.

Responsibilities

·          Prepare, monitor and reconcile service charge budgets

·          Check and approve expenditure against service charge budgets

·          Provide best in class customer service to internal and external customer base

·          Maintain regular and effective communication with clients and tenants

·          Manage site based staff, ensuring all people related policies and procedures are followed

·          Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

·          Monitor works conducted/service provided by suppliers

·          Audit and inspect supplier delivery

·          Measure and report supplier performance against agreed SLAs

·          Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

·          Work effectively with a range of specialist consultants to deliver agreed outcomes

·          Procure goods and services, following procedures and policies

·          Develop, agree and manage capital replacement programmes

·          Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

·          Undertake regular building inspections, complete reports and initiate/progress any required works

·          Ensure compliance with all current statutory legislation in respect of health and safety and the environment

·          Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

·          Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

·          Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

·         Degree or equivalent

·         Membership or Associate Membership of IWFM or RICS

·         National General Certificate in Occupational Safety and Health – accredited by NEBOSH or prepared to gain this qualification within 12 months

Experience

·           Previous experience in a similar role

·           Understanding of commercial leases and the landlord and tenant relationship

·           Good understanding of service charge budgets and accounting principles

·           Management of in-house and supplier staff

·           Management of supplier relationships

·           Good health and safety and environmental knowledge

·           Good mechanical and electrical services knowledge

·           Excellent English language skills – both written and spoken

·           IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily

·           Experience of managing multi-site environments

·           Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work. 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice. 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme.

The Role
The Cash and Banking Manager is responsible for leading a team which manages Client Monies for our Client(s).
 
The primary objective of the role is to ensure that the cash management of the properties is managed in an effective and timely manner, in accordance with Client requirements and RICS Client Monies regulations.  
 

Responsibilities

  • Ensuring that all Cash and Banking services are delivered to a consistently high standard and to the service levels required by the Client;
  • Managing and leading activities within the Cash and Banking team to ensure a high performing, efficient and effective finance function and being responsible overall for the full service;
  • Managing, overseeing and delivering the allocation of cash received, identifying the source funds and ensuring all sums received are posted to the correct accounts with 24 hours of receipt. Resolving unidentifiable items and reviewing and clearing bank reconciliations;
  • Payments made in a timely manner and ensuing that under no circumstances the bank account balances are overdrawn;
  • Advising surveyors, Clients and team members on the most appropriate actions;
  • Be responsible for any cash and banking software and file outputs and inputs;
  • Ensuring contractual compliance across the team, including SLAs and KPIs are achieved on behalf of BNPPRE;
  • Continuously improving processes for market leading best practise financial management and in accordance with all relevant legislation; and Contributing to the fee generation and cost savings of the Client Finance team
  • Oversee recruitment, retention and career development of employees to develop committed, client focussed teams;
  • Act as a mentor and role model to the Cash and Banking team members in their day to day activities.
  • Provide coaching and support the team to ensure appropriate levels of performance and technical skills are maintained.
  • Establishing and implementing departmental and team targets, setting objectives for the team, ensuring that they are communicated clearly and effectively, and that individual performance by team members against these objectives is monitored, measured and managed;
  • Design and implement the departmental control framework and delegation policy relevant to their areas;
  • Work with internal audit and compliance to ensure that all compliance and control requirements are met; and
  • Participate in and monitor the effectiveness of controls of activities performed by the team
  • Identifies and helps progress new business opportunities both in and outside own discipline.
  • Builds own network internally and externally;
  • Able to work on a broad range of projects, referring to senior colleagues/ external specialists on highly unusual or technical issues;
 
Person specification
Qualifications
  • Qualified in a recognised cash and banking or accounting qualification (CIMA, ACCA).
  • GCSE level qualifications including Maths and English; 
 
Experience / person specification 
  • Highly numerate with strong attention to detail and excellent verbal and written communication skills;
  • Experience of leading a cash and banking team within in a property management or similar environment;
  • Considerable practical experience in client monies management, financial operations and associated processes and controls;
  • Tenacious, presentable, assertive, adaptable, self-aware and self-motivated with excellent verbal and written communication skills and a professional manner;
  • Conscientious and highly focussed, with detailed understanding of client monies and an appreciation of data protection issues;
  • Good people management, interpersonal and mentoring skills, with demonstrable experience of leading teams;
  • Committed to the provision of excellent customer service and to meeting deadlines;
  • Commercially astute, innovative and solutions oriented;
  • Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects; and
  • Good skills in Microsoft Office products (Excel, Word, and Outlook). 
  • Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage. 

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
     

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index
 

The Role
 
The Occupier Management team work on a range of clients on their national property portfolios, and this role will be working across two retail client accounts –with a 70/30 allocation across the two accounts.
 
Responsibilities
  • Responsibility for coordination and proactive management of a significant part of the Client’s real estate portfolio.
  • Can identify new business opportunities within own discipline and pass on
  • Manages existing client relationships at middle to senior mgt level on day to day basis
  • Can work independently to prepare standard reports, submissions and on more complex issues with guidance
  • Advises and guides graduates and administrative employees on an ad hoc basis
  • Day to day estates management
  • Assignments (agreeing completion statements and reviewing documentation)
  • Inspections
  • Surrenders (agreeing completion statements and reviewing documentation)
  • Lease renewals (agreeing completion statements and reviewing documentation)
  • Management of break options & events within the portfolios
  • Serviced office searches
  • Assisting with budgeting, monthly funding requests and preparation of all reports to clients.
  • Quarterly reporting
  • Development and maintenance of Client relationships including formal and informal reporting. 
  • Reviewing strategic opportunities within relevant parts of the portfolio and identifying opportunities to add value.
  • Ensuring all activities are in line with Client’s and BNPPRE’s agreed process.
  • Ensuring property database is accurate and updated as soon as possible after transactions completed.
  • Attending/chairing meetings as appropriate.
  • Reporting to the client directly on a day to day basis. 
 
Person specification
Qualifications
  • Educated to degree level
  • MRICS
Experience / Skill set
  • Motivated self-starter with proven track record in delivering quality client service within tight timescales
  • An ability to handle a wide range of management and professional duties. A responsible lateral thinker with a positive eye for detail and the ability to complete tasks in a timely manner
  • Highly communicative, an ability to report verbally and in writing to clients, to issue instructions to contractors and/or advise tenants/staff on client liabilities
  • Experience in management of commercial property from a corporate real estate or landlord perspective.  A wide range of property experience will also be beneficial.

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
     

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index