The role

We are looking to employ an Administrator within our Rural Land Management department based in Norwich.

The ideal candidate should be enthusiastic, professional and well organised and should possess excellent communication and interpersonal skills. In addition, the ability to build and maintain goodwill, confidentiality and trust with prospective and existing clients is essential, as is the ability to build a good working relationship with the company’s Client on Boarding and Compliance teams.

In this role you will be:

•    Answering calls to the land management general number and transferring them to the correct person, taking messages or assisting where possible

•    General office maintenance/management including booking repairs via central, maintaining in-house H&S safety system (meridian). Quarterly office inspections to upload to system.

•    Printer management including ordering and returning waste toners and raising faults with Xertec.

•    Managing the hard copy folders, confidential waste and archiving system, including collections and returns.

•    Raising purchase order numbers for office supplies/services. Monitoring stocks and re-ordering supplies. Coding and sending off AP invoices for payment

•    General office admin including photocopying and scanning, and paying in cheques, and post.

•    Producing mail merges, minutes, and file notes.

•    Expenses claims for the team, booking train travel.

•    Any other ad-hoc administration work.

•    Initiating and collating information for AML/KYC checks, 

•    Creating new clients and jobs

•    Assist with organisation of events.

•    Keep up to date with company’s wider processes and notifying the team of changes. 

•    Create billing schedules for the team and amending fee flow forecasts. Raise fees/fee shares. Liaising with finance department, producing credit notes as needed. Producing debtors reports

•    Running disbursements report, and identify rechargeable for billing. Coding and sending off disbursement invoices for payment.

•    Assisting with professional jobs – such as valuations and compulsory purchase. EG – compiling appendices, proof reading reports, uploading to banking software. 

Ideally you will be:

•    From a property background and familiar with HMRC AML requirements and have proven experience in an AML administrative post.  

•    Advanced knowledge of MS Office: Word, Excel and Outlook

•    Confidentiality

•    Accuracy and attention to detail

•    Excellent level of typing and IT skills with a full knowledge of Microsoft Office applications

•    Able to work under own initiative

•    Able to prioritise workloads

•    Willingness to learn and embrace change

•    Bright and positive attitude

•    Accuracy and attention to detail

•    Enjoys working as part of a team in an open plan office

•    Well-presented and articulate

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

We are currently seeking a Senior Analyst / Business Partner to be part of our Pan-European logistics team in our London office.

Key deliverables

•    Working closely with senior team members on presentations and financial analysis.

•    Preparing complex valuations models and business cases

•    Detail cash flow analysis

•    Ideally experience with Discounted Cash Flow valuation (DCF) methodology 

•    Assisting team in underwriting of logistics sell-side and buy-side mandates across Europe.

•    Performing comprehensive and in-depth real estate and market analysis.

•    Due diligence collection and review.

•    Comparable information tracking and collation

•    Scenario analysis

•    Sense testing other financial models

•    Identify opportunities to create added value for clients in relation to structures/approaches

•    Creating pitches, proposals, and marketing materials.

•    Present results to clients in clear and coherent manner

•    Analysis of potential and existing clients

•    Targeting of new business & grow pipeline

•    Pitch and presentation preparation

•    Analysis of how property can add value to a business

Person specification

Essential experience

•    Strong knowledge of logistics

•    Brokerage/Fund management/Private equity

•    Good with presentations

•    Articulate

•    Culturally aware

•    Experience of Europe, World – desirable

•    French, German, Spanish or other language – desirable

•    Project management – desirable

•    Compliance/risk management

Key skills and education: 

•    Educated to a degree level

•    Numerate

•    Strong interest in the Logistics Real Estate industry, with general knowledge about key players and recent transactions in the European market.

•    Commercially aware

•    Proven post qualification experience

•    Willingness to work in a highly focused, collaborative, and team environment.

•    Energetic self-starter who is flexible, organized, conscientious, proactive, and detail-oriented.

•    An individual who demonstrates a sense of personal accountability and urgency for achieving results.

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

To provide a professional and efficient secretarial and administrative support to the office team.

*Please note, this is a Zero Hours role with the potential to go permanent

Key deliverables

Client / Job management

•    Reapit property management system:

•    Register new clients (vendors or landlords) in the database

•    Register new applicants (buyers or tenants) in the database

•    Book market appraisal appointments

•    Book viewing appointments

•    Prepare Confirmation of Instructions & Terms of Business for clients (vendors and landlords).

•    Prepare Memorandum of Sale for seller and buyer.

•    Facilitate the KYC and anti-money laundering processes as required by the Group (for low- or medium-risk sales and lettings mandates, as defined), liaising with the internal on-boarding and compliance teams where necessary.

•    Process and manage the KYC process end-to-end for unregulated lettings mandates (landlords and tenants).

•    Complete due diligence on new and existing accounts to ensure compliance with requirements of BNP Paribas groups AML / KYC policies. This will entail performing and recording the results of searches and sanction checks, (for low- or medium-risk sales and lettings mandates, as defined).

•    Proactively resolve ad-hoc queries related to aspects of AML analysis.

•    Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.

•    Liaise with potential applicants and arrange viewing appointments.

•    Process fee invoices and liaise with the central accounts team.

•    Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum.

•    Encourage SPF mortgage referrals with live applicants.

Marketing

•    Prepare property brochures.

•    Coordinate marketing and advertising locally (direct mailers ; adverts ; window cards ; brochure displays).

Office management

•    Maintain office systems, including Reapit database management, inventory management, filing, etc.

•    Provide overall team support in everyday office duties.

•    Liaise with printing suppliers and arrange current marketing materials (either hard copy or original).

Team management

•    Diary management for team members including the arranging of internal and external meetings and team meetings.

General

•    Field telephone calls in line with Strutts Standards protocol, assisting the caller when possible or taking and passing on messages.

•    Deal promptly with incoming emails, internet leads and post (and respond where appropriate).

•    Where required, establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.

•    Implement strategies for continuous improvement of business processes and efficiency gains.

•    Liaise with clients, suppliers and other staff.

•    Any other ad-hoc administrative duties as required by the team.

Person specification:

•    Previous Experience in a similar role and/or in property is a strong preference.

•    Competent in Microsoft package software including (Word, Excel & Outlook, PowerPoint).

•    Possess a good typing speed.

Key Skills:

•    Confident and pleasant personality, being a welcoming face of the company.

•    Must possess a composed manner in order to be able to work under pressure, managing and prioritising workloads.

•    Ability to meet deadlines.

•    Excellent planning, organisational and co-ordination skills.

•    Accuracy and attention to detail.

•    An understanding of confidentiality issues and the use of discretion.

•    Must be a team player and be capable of building and maintaining good relationships with team members, other colleagues, clients and suppliers.

•    Punctual and flexible in relation to working hours and duties.

•    Being adaptable and open to change.

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Marketing Manager – CRM & Automation

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

Our marketing function is going through a period of transformation and in this newly created position you’ll play a key role in ensuring that we’re fit for the future. As the Marketing Manager for CRM and Automation, your purpose will be to ensure we have a clear roadmap for how we’ll continue to effectively leverage CRM and marketing automation across all audiences, working on a number of key projects as well as providing hands on support across the marketing team. 

Some of your key responsibilities will include:

  • Building automated customer journeys and workflows in Salesforce and Eloqua
  • Optimising how we utilise customer data to ensure we’re contacting customers and prospects at the right time, with the right messaging
  • Building performance dashboards and identifying key metrics to monitor the quality of leads generated
  • Acting as the Salesforce and Eloqua technical expert and SME for the marketing function

What we’re looking for

You have strong technical knowledge of marketing automation and CRM tools. You’re passionate about the benefits of marketing automation and have the knowledge and expertise to implement it effectively.

You’ll also be able to demonstrate:

  • An understanding of Salesforce or similar and how to optimise its effectiveness from a marketing perspective
  • Confidence working with email marketing and automation tools such as Eloqua or similar
  • High levels of data literacy, and comfortable building and optimising performance dashboards
  • Proven success in delivering automated customer communications and nurture programmes utilising CRM & marketing automation tools

The package

We offer a basic starting salary of up to £55,000, plus a bonus of up to £4,600. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days

We also provide a comprehensive benefits package, including:

  • Company car or cash alternative of £5,500 per annum
  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV. 

We’re passionate about being a consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all. 

Interview process

  • Telephone interview our Talent Acquisition team
  • 1 hour competency interview followed by a 2nd stage interview

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for?  Apply today and we’ll be in touch. 

The role

The day to day operations of the estate’s hard services fill up much of your time and you’ll take pride leading your service providers to ensure we maintain the most efficient systems and safe working environment. 

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants – you will be primarily focussed on hard services.

Responsibilities

•    Contribute towards the preparation, monitoring and reconciliation of service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

•    Degree or equivalent

•    Building services related qualification

•    Membership of a relevant professional body

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH

Experience

•    Report writing and data analytics

•    Previous experience in a similar role

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles

•    Management of in-house and supplier staff

•    Management of supplier relationships

•    Good health and safety and environmental knowledge

•    Extensive mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level

•    Experience of managing multi-site environments

•    Experience of managing a single-site environment in excess of 300,000 square feet and/or service charge budgets in excess of £3m

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

As a Casual member of staff for our Chester Residential office you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team. Please note this is a zero hour contract

Responsibilities

•    Answering the phone, speaking with clients

•    Registering applicants

•    Booking viewings and Market Appraisals

•    Providing viewing feedback to vendors

•    Any other ad hoc duties required

Person specification

Qualifications/Key Skills

•    GCSE level education (or equivalent standard), which will include English and Mathematics qualifications.

•    Must hold full, valid driving licence

Experience

•    Experience is not essential but would be preferred

•    Professional approach and trustworthy 

•    Excellent communication skills both over the telephone and in person

•    Ability to establish and maintain effective working relationships with colleagues and clients

•    Good organisational and co-ordination skills

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

Bookkeepers will learn a mixture of payment & receipts tasks and will have their own allocation of bank reconciliations to complete on a monthly basis. 

Key deliverables

Duties

Payments Tasks

•    Data entry of purchase invoices ~50+ per day per person

•    Creation and maintenance of supplier records

•    Payment of supplier invoices via purchase ledger routine

•    Input of “urgent” payments, and creation of BACS payment files ~15 per day

•    Maintenance and input of standing invoice and standing payment records

•    Responding to supplier and agent queries

•    Performance of allocated bank reconciliations.

•    Production and checking of Debtors & Creditors reports and aged analyses.

•    Weekly reconciliation of purchase ledger clearing account

Receipts Tasks

•    Recording and allocating daily cheque receipts ~ 20 per day

•    Data entry of sales invoices ~ 15 per day

•    Review of rental information entered into Portfolio property system, to check output and to create corresponding link points to Greentree (customer record code, property record code)

•    Identify and create credit notes to reflect changes in tenancies

•    Fortnightly production and distribution of rent demands

•    Responding to tenant and agent queries

•    Operation of tenant Direct Debit collection scheme, including setup and maintenance of new instructions, cancelled instructions and initiation and processing of collection cycle four times each month

•    Liaising with agents regarding amounts to collect by Direct Debit, and representations

•    Performance of allocated bank reconciliations

•    Operation and maintenance of tenant deposit scheme; recording receipts, returning deposits, reconciling bank account

•    Daily reconciliation of general client bank account

•    Monthly reconciliation of Direct Debit clearing account

Person specification

•    Good communication skills and high level of attention to detail

Qualifications:

•    A Levels (minimum)

Experience 

•    A good level of experience within a similar level position

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Technical Executive 

Solihull – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

As a Vehicle Technical Executive, you’ll use your expert technical knowledge of cars and LCVs to ensure we’re effectively managing maintenance and repairs for some of the UK’s best-known brands.   Using your technical expertise, you will be required to authorise work requests, where necessary challenge suppliers and suggest an alternative more cost-effective solution.

Relationships with internal customers, drivers and garages is key to your success in this role, as is the ability to update systems and databases.  Your goal will be to minimise downtime, control costs and most importantly to ensure our customers are delighted with servicing, maintenance, and repairs carried out by our network of suppliers.

Some of your key responsibilities will include:

  • Reviewing and approving servicing, maintenance, and repair using 1Link, our maintenance management system  
  • Using your technical expertise to challenge quotations, and make recommendations for the most appropriate and cost-effective remedy
  • Making sure works carried out meet good practice and policy guidelines to keep vehicles safe, legal, and in good working order
  • Building positive working relationships with your team, internal and external customers and suppliers

What we’re looking for

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. LCV (Light Commercial Vehicle) experience would be beneficial.

We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages.

You’ll also be able to demonstrate:

  • Impressive communication (verbal & written) skills
  • Qualified motor vehicle technician
  • Efficient and accurate working style
  • Team player with customer focus

The package

We offer a basic starting salary of up to £29,000, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

Working week is 40 hours Monday to Friday. We operate a hybrid working option, this gives you half your time over a rolling 2-week period working from home; You will be eligible, once training is complete and you are fully competent in the role.

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone interview our Talent Acquisition team
  • 1-hour meeting with the hiring panel, which will include a competency-based

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.   

The Role

As an IT Project Manager within our UK IT Department, you will be responsible for managing a range of projects, from small enhancements to large-scale cross platform initiatives. Working within a team of three Projects Managers, you will collaborate closely with developers, business analysts, security analysts and stakeholders to ensure successful project delivery. Acting as a key facilitator between business and IT, you will oversee project deliverables, coordinate tasks and resources, and manage budgets from initiation to completion. You will play a crucial role in ensuring projects are delivered on time, within scope and aligned with business and IT objectives. This position reports directly to the Head of IT Change Management. 

We need someone who is self-sufficient and adaptable to different governance methods and constraints when delivering projects. There will be a shorthand-over period and multiple projects at various stages to manage from day 1.

Responsibilities 

•    Controls the project scope, ensuring that rigorous change control is exercised

•    Oversee project budgets ensuring cost control and efficient resource utilisation.

•    Engage and influence board members and senior stakeholders to secure buy in, contribution and support for projects

•    Ensures the project resource plan is maintained and met and that appropriately skilled and experienced individuals are appointed in line with delivery plans

•    Ensures delivery of the platform and service meets requirements and that acceptance and handover to business as usual are managed against agreed acceptance criteria and to a defined plan

•    Ensures that all project status reporting is accurate, informative and timely and directly provides progress reports to the Head of IT Change Management at agreed intervals

•    Initiates extra activities and other management interventions wherever gaps in the project are identified or issues arise.

Person specification

Qualifications

•    Formal IT qualification (A Level, HND/HNC/BTEC or degree)    

Experience & Competencies 

•    Strong MS Office skills; Project, Visio, Excel, Word, PowerPoint

•    Self-sufficient with wide experience in project management governance

•    Proficient at project planning, co-ordinating resources and resolving conflicts

•    Takes ownership to engage and communicate proactively and effectively at all levels of the business

•    Highly skilled in delivering against project objectives and successfully implementing IT change

•    Solid experience in a Project Management role within IT or a technical position 

•    Takes responsibility for architectural adherence, quality standards, policies and internal IT processes.

•    Track record of managing business and technical projects of strategic significance via third party suppliers.

•    Experience within a property services, real estate or commercial markets industry

Desirable experience 

•    Experience in integration of disparate systems and multiple applications 

•    Understanding of ISO 27001 IT Security Risk Management

•    Experience of project task and defect tracking tools such as Jira

Travel Requirements & Remote Working

The role will be predominantly based in our head office at 7 Harewood Avenue, which is a 1-minute walk from Marylebone tube station. 

The team are working semi-remotely and this role would be required to be in the office at least 3 days-per working week.

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

The IG Hub UK is a geographical Hub, covering all activities in the UK and Channel Islands.

The Hub has five audit teams. These teams are split by business activity covering all activities within their area of responsibility. 

The Hub’s remit is to provide audit services to the Businesses, Operations and Functions in the UK and Channel Islands in close liaison with Senior Management and Head Office entities. The main focus is to help the organisation accomplish its objectives by bringing a systematic approach to evaluate and improve the effectiveness of the governance, risk management, and internal control processes. 

The Compliance & Financial Security (FS) team within the IG Hub UK (which also includes auditors based in the IG Hub Paris CIB, Ireland and MEA) is responsible for the audit coverage of:

•    financial security (e.g. matters related to anti-money laundering, counter-terrorism, anti-bribery, corruption and sanctions) across the entire UK business, as well as for CIB and ALM-T Paris (noting that audits of $Clearing entities are executed by the IG Central Financial Security Domain); and 

•    The CIB Compliance function in the UK and in France.

The team is also responsible for contributing to the audit coverage of compliance, conduct and ad hoc regulatory matters within CIB UK and France.

Job purpose 

This role will be accountable for handling a range of complex assignments within the Compliance & FS team, and will act as a key team member assisting senior team members to perform risk-based audit reviews and to identify and remediate issues in business processes and internal governance frameworks to support the business to achieve its objectives.

Key responsibilities

•    Executes high quality and in-depth audit assignments, as well as ad-hoc projects and investigations (including Quality Assurance Reviews, regulatory assignments, and follow up of IG missions) and other audit related tasks (such as continuous / annual risk assessments or requests for audit recommendation closure, archiving, preparing restitution slides, and inputting findings, recommendations) to ensure that audits are effectively performed, maintained and coordinated within BNP Paribas IG Methodologies and Tools (including Data Analytics), procedures, guidelines and expectations. Consistently has regard to the main risks in the performance of all duties, and issues recommendations where appropriate and in line with best practices.

•    Works under guidance from more senior team members to deliver assigned tasks in a timely manner. Where appropriate, refers unusual or complex issues to more senior colleagues for resolution and advice in a timely manner to ensure the business receives the appropriate level of professional support. 

•    Ensures that relevant senior colleagues are kept updated on progress with assigned work on a continuous basis and supports them in the collaboration with other IG colleagues and workstreams to ensure the smooth delivery of IG processes and service levels in accordance with the established procedures and guidelines.

•    Establishes good relationships with auditees to ensure high quality of audit service is provided.

•    May be required to provide managerial, coaching or appraisal functions for junior roles in the Compliance & FS IG team where required to support the development of talent in the team, and provide adequate supervision to such team members. 

•    Contributes to the maintenance and development of the data analytics tools and methodologies used by Compliance & FS IG team.

Requirements

Essential experience and competencies

•    Professional qualification required with knowledge related to regulations in the UK, France and the EU applicable to the banking industry and the markets, as well as relevant compliance matters in the sector.

•    Proven experience in managing financial security and compliance matters, either at a Bank or consulting firm, or other by conducting other relevant Internal/External Audits. 

•    Knowledge of a wide range of IG principles, processes, regulations and legislation appropriate for the Compliance & FS team and ability to translate knowledge and experience into the audit work and to disseminate this knowledge to colleagues.

•    Strong analytical skills, including ability to understand quickly the critical steps in a process, synthesise and process complex information and understand the related risks of various natures, including use of data.

•    Strong personal focus on accuracy and attention to detail.

•    Good people management skills and an ability to work with individuals to set individual objectives and manage performance to ensure their delivery. 

•    Thorough and organised with an ability to prioritise and work under time-pressure.

•    Excellent written and oral English skills in order to articulate technical issues and to be able to take the complex and make simple to enable effective communication with individuals across the business and the audit team.

•    Computer literacy and a good knowledge of standard computer software and able to learn and utilise specialist applications appropriately.

Preferred competencies

•    Academic background such as Masters level qualification in Finance, Compliance, Audit, Legal or Risk Management.

•    Professional qualification such as IIA certification, CISI diploma in investment compliance, or professional accountancy.

•    Good knowledge of or appetite to learn Data Analytics.

It is preferred that the role holder will be willing to travel from time to time to perform their duties (in particular to Paris).

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps


2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

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