The role

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, to a large group of buildings.

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

•    Degree or equivalent

•    Membership or Associate Membership of IWFM or RICS

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

Experience

•    Previous experience in a similar role 

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles 

•    Management of in-house and supplier staff 

•    Management of supplier relationships 

•    Good health and safety and environmental knowledge 

•    Good mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily 

•    Experience of managing multi-site environments 

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m 

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

Bookkeepers will learn a mixture of payment & receipts tasks and will have their own allocation of bank reconciliations to complete on a monthly basis. 

Key deliverables

Duties

Payments Tasks

•    Data entry of purchase invoices ~50+ per day per person

•    Creation and maintenance of supplier records

•    Payment of supplier invoices via purchase ledger routine

•    Input of “urgent” payments, and creation of BACS payment files ~15 per day

•    Maintenance and input of standing invoice and standing payment records

•    Responding to supplier and agent queries

•    Performance of allocated bank reconciliations.

•    Production and checking of Debtors & Creditors reports and aged analyses.

•    Weekly reconciliation of purchase ledger clearing account

Receipts Tasks

•    Recording and allocating daily cheque receipts ~ 20 per day

•    Data entry of sales invoices ~ 15 per day

•    Review of rental information entered into Portfolio property system, to check output and to create corresponding link points to Greentree (customer record code, property record code)

•    Identify and create credit notes to reflect changes in tenancies

•    Fortnightly production and distribution of rent demands

•    Responding to tenant and agent queries

•    Operation of tenant Direct Debit collection scheme, including setup and maintenance of new instructions, cancelled instructions and initiation and processing of collection cycle four times each month

•    Liaising with agents regarding amounts to collect by Direct Debit, and representations

•    Performance of allocated bank reconciliations

•    Operation and maintenance of tenant deposit scheme; recording receipts, returning deposits, reconciling bank account

•    Daily reconciliation of general client bank account

•    Monthly reconciliation of Direct Debit clearing account

Person specification

•    Good communication skills and high level of attention to detail

Qualifications:

•    A Levels (minimum)

Experience 

•    A good level of experience within a similar level position

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

The UK CIB HR Department supports CIB staff and managers in London, providing them with a full range of strategic advisory and transactional services (in terms of payroll, reward, pension and benefits, recruitment, career management, learning & development and employee relations). In regular contact with the Group HR Department of BNP Paribas S.A. (headquartered in Paris), CIB HR is the entry point for all CIB employees on any HR issue. The team comprises of circa 70 HR professionals.

The Employee Relations team is responsible for providing specialist advice on employee relations issues and HR projects.

Job purpose 

Providing legal, practical and strategic advice on the full range of employment law and ER matters.  Supporting the delivery of a broad ER agenda for CIB in the UK.

Key Responsibilities

• Provide high-quality management of ER cases including disciplinary, grievance and whistleblowing investigations
• Provide high-quality legal support and advice to the HR business partners, ensuring the effective management of ER-related risks (legal, financial and reputational), including advising on potential disputes and negotiating exit arrangements with employees’ professional representatives 
• Provide high-quality advice on the interplay between legal and regulatory requirements and risks arising from BNPP’s status as a bank regulated by the FCA and PRA
• Support the design, maintenance and implementation of ER strategy, policies and activities, aligned with commercial and HR functional requirements
• Preparation and review of key HR documents, including employment agreements and offer letters, consultancy agreements and settlement agreements
• Working closely with Resourcing, Reward and Benefits colleagues in relation to hiring as required (including contract issues, employment and regulatory policy considerations), existing employees and BNP Paribas London Branch’s remuneration structure generally
• Provide advice and support to individuals and business managers to interpret ER policy
• Project management including key legal advisory and ER work-stream management for any restructuring/ acquisitions/disposals/outsourcing/insourcing/off-shoring
• Delivery of specialist training to HR/management when required
• Visible role in promoting appropriate workplace behaviour, equality and diversity agenda and initiatives
• Manage and get involved with HR projects on an ad-hoc basis 

Requirements

• Solicitor/Barrister of England and Wales (with/without current practising certificate)
• Extensive experience practicing within Employment Law specialism preferably with material exposure to working in or advising in the international banking environment, with associated regulatory expertise
• Extensive experience and knowledge of day-to-day employment law advisory work, risk management, employment litigation, TUPE and transactional support, training on employment law risk and best practice
• Experience or, or strong interest in, management of ER processes including grievance, disciplinary and whistleblowing investigations
• Drafting and negotiating skills and experience
• Strong communication and presentation skills
• Ability to manage competing and conflicting demands and prioritise tasks
• Solutions focused with a strong service/client orientation, including strong influencing skills with the ability to explain to, and convince, stakeholders including senior management
• Ability to show good judgment to balance commerciality with risk management
• Ability to gain credibility and trust with all levels of employees including senior stakeholders with the Bank
• Strong organisational and time management skills
• Flexibility in style and approach to assist the business to achieve their strategy
• Sensitivity and diplomacy, highest level of integrity and confidentiality
• Ability to deal with deadlines and time pressure, and maintain attention to detail

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

The role

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, to a single complex building.

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

•    Degree or equivalent or by experience

•    Membership or Associate Membership of IWFM or RICS

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

Experience

•    Previous experience in a similar role 

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles 

•    Management of in-house and supplier staff 

•    Management of supplier relationships 

•    Good health and safety and environmental knowledge 

•    Good mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily 

•    Experience of managing single-site environments 

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m 

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

Global Markets (GM) IT DEC ETD Clearing Risk & Margin Development consists of approximately 15 people spread between multiple regions, developing software to support systems for Clearing Risk and Margin Teams for Global Markets. Within the GM IT Clearing Risk & Margin Development, we operate a hybrid platform of Vendor and BNP suite of applications.

Job purpose 

Purpose:  Lead a Global Markets (GM) IT Clearing Risk & Margin Development Team

Scope:  The role is to manage a Global Markets (GM) IT Clearing, Risk & Margin Development Team. 

The remit of the team is to optimize processes and technology solutions in order to enable the business target operating model.

Key responsibilities

Business and functional area:

• Manage a Global Markets (GM) IT Clearing Risk & Margin Development Team, where resources will be located globally.
• Establish strong partnership across central and region, and with various stakeholders (Business, Operations, etc).
• Drive continuous improvement initiatives to optimize processes and technology solutions, leveraging industry best practices and emerging technologies.
• Develop and implement a technology strategy aligned with business objectives to enhance Clearing Risk & Margin capabilities and drive efficiency.
• Understand the business vision and contribute to the business target operating model.
• Globally align IT Priorities with Business & Operations stakeholders.
• Contribute to the prioritization of business requirements.
• Communicate and translate expectations to the team.
• Evaluate and manage relationships with technology vendors to ensure the successful implementation and integration of third-party solutions.

Leading with Technology

• Promoter of practical-based approach to Design for Testability, Design for low touch support, Automated Testing, CI/CD and Automated Deployments.
• Responsible for appropriate governance providing up-to-date visibility to sponsors and team.
• Ensure appropriate levels of ownership within the team by aligning with global stream leads.
• Ensure that staffing is aligned with capability and capacity needs in-line with tech strategy.
• Manage delivery risks proactively and ensure there is appropriate distribution of activities between the locations.
• Lead end-to-end development of features, including requirements gathering, design, implementation, testing, and deployment.
• Ensure appropriate collaboration and facilitate relevant support efficiently with relevant IT teams specifically Production Support (APS)
• Contribute to organization wide activities and work with all stakeholders wider GM IT 

Team management

• Steer, supervise and delegate the teams’ everyday work across regions ensuring maximum team utilization & productivity.
• Mentor and guide engineers, driving technical excellence and ensuring best practices across the team.
• Maintain an effective workforce and manage attrition risks.
• Identify opportunities for improvement and build in culture of continuous improvement in the team.
• People Development: career progression, talent development, upskilling, follow mobility and training process guidelines, support and coach team leads, succession planning.

Requirements

Essential

• Strong experience in technology roles across the Financial Services industry.
• Strong technical expertise in software development, database management, and enterprise systems architecture, with proficiency in object oriented programming languages such as Java.
• Strong analytical and problem-solving skills, with the ability to think strategically and drive innovation in technology solutions for Clearing Risk & Margin.
• Strong analytical and interpersonal skills, with a proven track-record of liaising between Business / Operations teams and IT developers to solve complex business problems.
• Excellent communication and presentation skills both verbal and written with experience in leading cross-functional workshops.
• Experience of working under a formal project process methodology and co-ordinating activities within an enterprise environment.
• Strong attention to detail and accuracy. Ability to work effectively under pressure and meet tight deadlines.
• Naturally results orientated, self-starter that can operate independently as required.
• Business oriented, positive, resilient, full of stamina with a clear focus on delivery.
• Experience working with distributed teams including in-house and offshore development teams.
• Ability to build long-term relationships with developers, business, and other stakeholders.
• Demonstrable understanding of having supported requirements definition in Agile / DevOps environments (or similar).
• Project leadership skills and experience in validating complex flows distributed across the full value chain.

Preferred

• Experience with Risk & Margin processes, systems and tools
• Knowledge of regulatory requirements and industry best practices related to Clearing Risk & Margin processing.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Job Title: HR Business Partner / People Partner

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

As a People Partner, you will play a key role in enabling business performance through strategic people planning, commercial insight, and expert People delivery. Acting as a trusted partner to leaders and senior managers, you will help drive business outcomes by aligning people strategy with organisational goals, regulatory requirements, and long-term capability needs.

You will bring strong commercial acumen, data-led decision-making, and a proactive, solutions-oriented approach to shaping workforce planning, organisational effectiveness, leadership capability, and employee engagement. 

Key Responsibilities: 

• Support with the execution of people workstream deliverables for enterprise-wide transformation programmes, including business model shifts, structural realignments, and operational effectiveness initiatives.
• Support the Senior People Partner and Senior OD Partner on the design and execution of strategic workforce planning activities, ensuring alignment between business strategy, future capability requirements, and financial planning.
• Support with the shaping and implementation of competitive, equitable, and risk-aligned reward frameworks.
• Partner with leadership and Senior OD Partner to design and deliver an enterprise talent strategy that supports long-term growth, regulatory compliance, and critical role coverage.
• Support with any employee relations cases that have be escalated from the advisory team as the case is either significantly complex or has exhausted all avenues at advisory level. 
• Collaborate with People Experience and Culture Manager to support the execution of the People Experience and Culture strategy. 

Skills & Attributes:

• Experience in a People Business Partnering role in financial services or other regulated, complex environments.
• Proven track record leading people-related elements of enterprise transformation and strategic change.
• Strong expertise in strategic workforce planning, organisational design, and talent strategy.
• In-depth knowledge of reward frameworks, regulatory pay principles (e.g. FCA/PRA), and experience leading compensation reviews.
• Experience influencing senior stakeholders.
• CIPD Level 7 or equivalent qualification preferred. Experience with organisational psychology, coaching, or OD a plus.

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

Debt and Equity Capital Markets (DECM) is a team within the Legal department comprising of legal professionals providing legal support to business lines throughout the BNP Paribas Group in relation to debt and equity capital markets (DECM) matters. The organisation is headed by the Global Head of DECM. The team is part of the Legal Securities Platform.

Purpose: 

The DECM Assistant Vice President (AVP) role provides specialist legal and/or regulatory advice to the business in order to ensure that the business is supported, and able to achieve its objectives, on all matters relating to DECM with a primary focus on Equity Capital Markets, whilst effectively identifying and managing legal risk. The DECM AVP will advise the business on a variety of transactions and facilitate project work relating to DECM matters in the UK or across EMEA.

Scope: UK role but advises on transactions across EMEA 

The DECM AVP works on transactions and projects under general guidance from more senior lawyers, develops relationships with stakeholders and provides high quality legal advice to the business.

Key responsibilities

• Fully competent and experienced lawyer accountable for providing specialist, high quality legal and/or regulatory advice to the business in respect of complex ECM legal matters, such as primary and secondary ABBs, IPOs, rights issues and equity linked instruments as a primary focus
• ability to assist on DCM matters and manage DCM transactions as a secondary focus and when required, such as standalone, high yield and emerging market bond issues, liability management exercises and regulatory capital. 
• Works under general guidance from more senior lawyers on transactions, projects (including cross-regional and transversal legal projects) and other matters related to DECM from a legal perspective for the business line and LEGAL, and manages associated legal risks by providing:

1. Legal and structuring advice and legal execution;
2. Reviewing/drafting transaction documentation, taking into account economic aspects and commercial sensitivities; and
3. Appropriate and efficient use of external legal counsel, to promote high quality, cost efficient external legal services.

Requirements

• Qualified lawyer or experienced professional with detailed knowledge of equity capital market instruments in the UK/EMEA and an understanding of how the current legal / regulatory practices relevant to ECM and DCMDECM fit with the broader Bank and the Legal function. 
• Experience of ECM transactions in the DACH region would be an advantage
• Knowledge and practice of the UK Sponsor regime

• Good people management skills and an ability to work with individuals to set individual objectives and manage performance to ensure their delivery
• Excellent written and oral English skills in order to articulate technical issues and to be able to take the complex and make simple to enable effective communication with individuals across the business.
• Command of another European language such as French or German would be an advantage.

• Computer literacy and a good understanding of any relevant software used by the DECM legal team at the relevant time.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people

Business area

It comprises of around 150 people across London, Paris, Hong Kong, New York, Mumbai and Chennai. Amongst other things, this group is responsible for the development of the award-winning Cortex application and for electronic connectivity to customers and exchanges throughout the world.

Within this department there are multiple teams developing internally and externally facing applications for pricing and trading cash and structured products across the different global business lines product lines. The applications are delivered via a mix of .Net and HTML5 UI technologies and Java server side components to manage downstream service interaction and orchestration from pricing through to booking.

FX Plus is a worldwide platform that provides FX rates for international payments. The FX products include live rates, guaranteed rates, pre-negotiated rates etc. FX Plus feature rich and real-time pricing capabilities create a win-win situation for BNP Paribas and its corporate and retail clients with more FX choices at better rates.

Job purpose 

The Head of FX Plus Development is accountable and responsible for the IT delivery of the Cortex platform, comprising of several sub-applications but primarily being Cortex FX and Cortex Rates.

The Head of Cortex Development will be responsible for technical, functional and resource management of a number of teams that together implement the Cortex platform.

Scope: Global

Key responsibilities

• Development head responsible for the delivery of the Cortex suite of applications
• To establish a collaborative working relationship with senior stakeholders:
  • ensure that a corresponding IT strategy is developed and implemented
  • ensure that corresponding IT needs are properly documented to allow for estimation and planning
  • fully understand the business needs
• Partner with related IT teams (e.g. application support, infrastructure, front to back) to ensure a fully coordinated approach to development, deployment and support of the platform.
• To provide regular feedback to their Head of Department on performance of individuals and participate where appropriate in appraisals and performance management.
• To provide regular and direct communication on key topics: overall project status, risk/issues, and changes in business drivers to all stakeholders.
• To manage, motivate and drive specified project team/s to maximise available resources and ensure delivery meets deadlines within budget.
• To provide oversight and validation of the technical and functional architecture of the platform
• To ensure the team is developing high performant, scalable and usable applications and challenge the business where necessary to ensure this is the case
• To drive both functional and technical projects, being accountable for the success of large projects of work
• To mentor and coach direct reports as appropriate to maximise potential of the team
• To work with remote teams across multiple regions

To participate in strategic IT topics across the larger organisation as required

Requirements

Experience

• Experience of managing multiple teams within an investment banking environment
• Extensive software development experience in an investment banking environment
• Extensive development experience with real time trading systems
• Extensive development experience on Client (Internet) Facing platforms in a banking environment
• Experience of managing remote teams in multiple regions
• Knowledge of front-to-back workflows and processes across FX Sales and Trading
• Financial product knowledge across FX, FX Options, Credit and Rates products
• A technical background with an ability to contribute to technical strategy and architecture
• Good understanding of agile development practices
• Program and project management experience of large projects
• Experience of architecting Front Office trading solutions within an investment banking environment

Qualifications

• Solid academic background in engineering, sciences and/or economics Competencies
• Highly autonomous approach
• Excellent problem-solving abilities
• Excellent business communication skills
• Excellent influencing skills – ability to influence senior members of the organisation Ability to influence senior members of the organisation across trading, sales and IT

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite

The role

An exciting opportunity for an experienced Senior Lettings Negotiator to join our expanding and successful Estate Agency team in London. This opportunity would suit a self-starting, highly motivated, individual seeking a career changing opportunity. This role offers career progression and a chance to excel at the top end of the property industry.

In this role you will be:

•    Register enquiries and arranging appointments 

•    Accompanying applicants to viewings

•    Deal with telephone and email enquiries from applicants and landlords

•    Follow up enquiries and negotiating lettings

•    Generate a targeted number of viewings per week 

•    Register new applicants 

•    Dealing with tenancy progression

•    Gain market appraisals 

•    Sell all company services strongly and ethically to generate new and repeat business

•    Demonstrate a successful track record in meeting and exceeding targets

•    Develop relationships and work closely with clients through meetings to secure future instructions/business

•    Offer a first class level of customer service at all times

Key Skill

•    Excellent negotiating skills and rapport building skills 

•    Possess a composed manner in order to be able to work under pressure

•    Good time management and ability to prioritise workloads

•    Excellent telephone manner and client facing skills 

•    Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents

•    Confident manner with clients and the team

•    An understanding of confidentiality issues and the use of discretion

Experience

•    Proficient in the use of Word, Excel & PowerPoint

•    Previous experience of working in Residential Lettings in PCL

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.