Strutt & Parker – Client Services Consultant, West End

January 10, 2024

Strutt & Parker – Client Services Consultant, West End

ReferenceSP1253

  • Standard / Permanent
  • GB-ENG-London
  • FINANCIAL AND TECHNICAL EXPERTISE
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Client Services Consultant – based West End

We are looking for an enthusiastic person to join the Client Services team based in our West End Marleybone. This is a business development role working with clients from across our residential office network with the aim of growing our market share by building lasting relationships. 

The successful candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner. The candidate will ideally have previous experience of working in a fast-paced sales environment and be able to provide a high level of service to clients.

Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team.  This is a full-time role which involves supporting our wider sales teams and includes day-to-day contact with our clients. 

Key deliverables

  • Grow market share by building relationships with vendors and landlords.
  • Utilise our database to generate revenue opportunities and build a strong pipeline of future business.
  • Build credibility with our clients by providing local and national market updates.
  • Make business generation calls to prospective clients in order to create leads.
  • Deliver exceptional service to internal and external stakeholders.

Person specification

  • Demonstrable experience of achieving results within a fast paced sales environment.
  • Passionate about building relationships with clients.
  • Exceptional customer service skills.
  • A strong communicator, both verbally and written.
  • Ability to establish and maintain effective working relationships with colleagues at all levels.
  • Self-motivated with good time management.
  • Excellent IT skills (Word, Excel, Outlook)

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme.

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