Senior Surveyor, Property Management (Birmingham)

The role

Working with a team across the country, managing and assisting with the management of properties for one of our larger clients. 

The individual is to take immediate responsibility and ownership of managing their own portfolio, which will include a range of rural and commercial sites. 

The job will require liaison with the full complement of property management staff across the business including employees of BNP Paribas Real Estate Facilities Management as well as staff across other business lines such as agency, lease advisory, building consultancy and the rural teams. 

Management of the sites will include regular site inspections scheduled on a risk-based frequency. The successful candidate will be expected to manage their own diary, ensuing that inspections are scheduled in a timely manner in line with KPIs. In addition, management of works identified during inspections as well as engagement with stakeholders.

Key deliverables 

•    Taking responsibility for their own sites

•    Providing high quality Property Management services 

•    Consulting with the clients, their solicitors, stakeholders, and tenant’s daily basis 

•    Assisting with preparation of reports for client meetings

•    Identifying and undertaking asset management initiatives under supervision

•    Advising the client in respect of tenancy applications and consulting with the relevant teams to ensure the licence process is followed.

•    Instructing and consulting with building consultants, rural teams, and the client’s FM providers in respect of repairs and planned maintenance programmes  

•    Conducting regular property inspections on a risk-based frequency. 

•    Management of Lease / Tenancy Schedules

•    Management of income arrears and recovery (supported by a dedicated credit controller), invoice approvals, setting up new properties, maintaining the property database, updating the Operational Support Team and Tramps, etc

•    Preparing revenue budgets and quarterly forecast reporting with the support of a qualified accountant and finance department assistance

•    Facilitating regular tenant meetings with strong occupier engagement skills

•    Due diligence for acquisition and disposals

•    Attendance at team and department meetings

Essential qualifications & experience

•    Strong experience within a commercial property management department is essential.

•    Some rural estate management would be beneficial. 

•    Good L&T knowledge essential

•    Proven experience of direct reporting to property management clients

•    Good working knowledge of Microsoft Excel, Word, and Outlook

•    Being technologically aware/savvy and able to deal with a range of systems/processes 

•    The ability to multi-task and deal with multiple and potentially conflicting objectives and deadlines

•    Managing lease events, rent reviews and expiries.

•    Good understanding of H&S essential

•    Making recommendations on site and tenant matters

•    Sound Landlord and Tenant knowledge.

•    Property Management Accounting knowledge 

•    Full clean driving licence and access to a car is essential as the role involves regular site visits.

Desirable qualifications

•    Degree level Qualification or equivalent work experience

•    RICS qualified 

•    Previous use of Tramps beneficial, as well as strong understanding of IT systems and programmes. 

•    Previous involvement with management of rural estates would be beneficial but not essential as training can be provided. 

Key skills/competencies

•    Excellent written and verbal communication, with a high level of attention to detail

•    Pro-active “can do” approach – a good team worker 

•    Client facing and committed

•    Confident in ability to work autonomously – uses initiative / self starter

•    Excellent time management, organisational and prioritisation skills

•    Professional and presentable

•    Enthusiastic, dependable, flexible, and friendly

•    Numerate

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.