Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

  • Being a great place to work
  • Committed to sustainability and having a positive impact
  • Being dedicated to the development of our people

Business Area

The Ethics and Compliance Department provides transversal regulatory advice and support to all the business functions performed globally across BNP Paribas. 

The primary focus of the Market Abuse Surveillance (MAS) function is the oversight and execution of controls focussed upon the assessment of market abuse risk associated with BNP Paribas Group’s businesses, and the identification and detection of potentially market abusive behaviours by BNPP’s employees and clients.   

The function operates automated rule based and analytical surveillance platforms which alert upon potentially anomalous behaviour and subjects the output to further manual analysis and investigation by subject matter experts within the function.  Equally the function exercises oversight processes where surveillance activities are undertaken in the 1st Line of defence or by local entities outside of the core MAS teams.

Job Purpose

Model Risk Governance and Oversight, Market Abuse Surveillance – VP reports to the Global Head of Model Review, Challenge and Oversight. The individual will work across topics relevant to Surveillance and model risk. The role holder will work on a range of topics related to model risk in Surveillance and in time will specialise in specific areas. They will coordinate model risk-related processes across Group surveillance activities, providing support and guidance to ensure global alignment and implementation of best practice across the organisation. The role holder is responsible for ensuring governance requirements are implemented according to the policy and procedural requirements, facilitating model risk-related committees and decision-marking, and delivering initiatives relevant to model risk-related governance.

They will work closely with the RISK IRC (Model Risk) function, Model Risk Management teams, Surveillance model owners, information technology and independent validation teams to ensure compliance, effective governance best practices, regulatory adherence, and transparent risk reporting.  

In discharging these responsibilities, the role holder is expected to provide advice to, obtain input from and provide appropriate information back to, operational surveillance teams across the Group.

Key Responsibilities

Strategic Governance and Oversight: 

  • Assist the Global Head of Model Review, Challenge, and Oversight, Market Abuse Surveillance, with the execution of the model risk management governance and oversight activities of the Surveillance Framework.
  • Provide support to Market Abuse Surveillance stakeholders enabling them to maintain alignment with regulatory requirements as documented in internal frameworks.
  • Maintain risk rating methodologies for models, ensuring consistency and compliance with governance standards. 
  • Oversee governance structures that monitor model lifecycle risk, periodic reviews, and issue remediation. 
  • Provide oversight of model risk controls, issue tracking and regulatory risk mitigation. 

Regulatory Compliance & Policy Leadership: 

  • Ensure model risk governance practices align with internal policy frameworks. 
  • Manage regulatory and audit responses related to model risk management, including governance documentation and risk assessments. 
  • Develop and implement policy, procedure and control enhancements to meet evolving regulatory expectations. 
  • Track and report regulatory findings, issue remediation progress, and compliance milestones. 

Stakeholder Compliance & Policy Leadership: 

  • Support model governance forums and committees, ensuring transparent decision-making. 
  • Act as a primary liaison between RISK IRC Model Risk Management (MRM), Compliance, Internal Audit, and Business Units across the Group to ensure effective governance and issue resolution. 
  • Partner with senior surveillance leadership to drive governance enhancements and facilitate risk-based discussion on model management and oversight. 
  • Maintain relationships and transparent communication with 1LoD and Compliance internal stakeholders at a global and group wide level, to ensure timely completion of model reviews and remediation efforts. 

Reporting & Risk Transparency: 

  • Oversee and where necessary support the production of MAS model risk governance reports, dashboards, and regulatory submissions via associated Surveillance resources from 1st and 2nd line of defence.
  • Provide executive-level reporting on model risk status, issue remediation progress, and compliance milestones. 
  • Support accurate and timely escalation of governance concerns to surveillance and Compliance leadership and risk committees. 
  • Maintain a centralized repository for all governance-related documentation, including risk rating justifications, approvals, audit trails. 

Process Improvement & Innovation: 

  • Identify opportunities to strengthen governance frameworks and enhance transparency in model review processes. 
  • Oversee automation and technology initiatives that improve efficiency in model governance and reporting. 
  • Implement best practices in risk governance across Group activities, ensuring continuous improvement of model oversight frameworks. 
  • Contribute as required to additional projects and activities as defined by the Global Head of Model Review, Challenge and Oversight or as deemed necessary by senior Compliance Management.
  • Challenge existing norms, processes and mindsets and offer ideas and a different perspective, whilst contributing to the wider model risk management program.

Requirements

  • Master’s degree (or professional qualification equivalent) in finance, risk management, economics, statistics, or a related field.
  • Demonstrates experience or knowledge of model risk management within a banking institution. 
  • Extensive non-financial risk, governance and regulatory compliance experience within a banking institution.
  • Excellent understanding of the three lines of defence model.
  • Strong stakeholder management skills, with a track record of influencing senior executives and risk committees. 
  • Experience managing change via roles such as Project Manager or Business Analyst. 
  • Direct experience managing regulatory interactions. 
  • Strong knowledge of regulatory expectations from FRB, OCC, PRA, ECB and other global regulatory bodies. 
  • Advanced data analytics and reporting skills, with proficiency in Excel, PowerPoint, and data visualization tools (Tableau, Power BI).
  • Exceptional written and verbal communication skills, with experience presenting to senior leadership and regulators. 
  • Proven ability to lead governance enhancements and drive process improvements in a complex regulatory environment.
  • Strong general knowledge of bank processes and systems.
  • Able to achieve objectives within tight time constraints while balancing multiple competing priorities. 
  • Excellent stakeholder management, communication and influencing skills, including written skills, with the ability to interact effectively across regions and manage relationships with stakeholders at all levels of seniority.
  • Able to clearly communicate expectations across impacted groups (e.g., 1LoD/2LoD) and work collaboratively with people at all levels of the organization and geographic locations. 
  • Proactive when it comes to addressing changing business needs and demonstrating problem solving skills.
  • Market Abuse Surveillance knowledge or trading background would be beneficial.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

  • Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
  • Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
  • Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support
  • Key onsite services and facilities in Scotland – include free monthly massage and yoga, mental health first aiders and seasonal flu vouchers.
  • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

  • Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
  • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Channel Lead – Mid-Market Corporate Sales (B3)

Field Based with regular travel to Swindon

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role:

Reporting directly to the Head of Corporate Sales (Mid-Market & Public Sector), you will be responsible for the commercial performance of our Mid-Market Corporate channel. You will be leading a team of experienced Sales Managers and working with some of the UK’s largest employers to deliver our ambitious growth targets, making this role both challenging and high profile.

This is very much a leadership role and you will have full autonomy. You will be a manager of people and will take a lead role on strategic and commercial decisions. With a clear vision, you will provide the overall direction for this channel and set the tone, working closely with our internal support and management team. These relationships will prove vital to your success in the role.

Building growth and maximising profitability will be key to your success. With the customer at the heart of everything you do. You will need both new business and business development skills. Your ability to pitch, negotiate and sell needs to be balanced with sound implementation and long-term relationship management skills too.

This role is ‘Field based’, so comes with a complete ‘home working kit’. Whilst you can be based anywhere in the UK, there will be a requirement to attend meetings in our Swindon & Manchester offices as well as with customers on a regular basis.

Some of your key responsibilities will include:

  • Provide strategic leadership to the team of Sales & Business Managers
  • Seen as a role model with positive behaviour and values across all departments 
  • Develop the sales team to achieve highest standard and motivation
  • Help deliver Sales Strategy   

What we’re looking for:

You will be an experienced people manager with a proven track record of leading successful, field-based sales teams in the leasing industry. Commercially focused and customer-driven, you combine strong leadership with expert coaching skills, adapting your style to support both new and experienced team members.

Recruiting, developing and retaining talent comes naturally to you, and you build high-performing teams that deliver sustainable growth. Confident in the complexities of leasing products and services, you communicate strategy clearly to both clients and colleagues, whether in a one-to-one meeting or presenting to senior stakeholders.

Commercially astute and politically aware, you bring credibility in negotiations, conflict management and decision-making. As a strategic thinker with financial awareness, you take a long-term view for both customers and the business, always driving improvements in customer experience while managing stakeholders across Arval, the wider BNP Paribas Group, and beyond.

You’ll also be able to demonstrate:

  • Self-motivation, resilient & proactive, bringing a growth mind-set to all that you do
  • Strong communication and stakeholder management skills, including the ability to challenge and influence senior leadership
  • Expert planning, prioritisation and organisational skills
  • Experienced selling into large multi-national companies and developing long term relationships
  • Evidence of using digital tools such as Full Circle, Salesforce and LinkedIn to help initiate new prospect dialogue and manage pipeline opportunities

The package:

We are offering a basic starting salary of up to £80,000, dependant on experience, plus a bonus of up to £8,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

  • Company car or cash alternative of £6,000 per annum
  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Speak to Stephen Kirwan for more information. Then click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone interview our Talent Acquisition team
  • 1.5-hour meeting with the hiring panel, which will include a competency-based interview and presentation task

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.  

#LI-Remote

Job Title: Facilities Manager 

Location: Solihull

Hours: Full time, Permanent  

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

The Real Estate Manager oversees all aspects of real estate and facilities management across PFUK, ensuring efficient day-to-day operations, cost savings, and best practices. The role includes managing suppliers, stakeholders, and budgets, while maintaining strong governance and compliance in areas such as health and safety (including COSHH and DSE), fire safety, environmental reporting, and property security.

Key Responsibilities: 

  • Oversee the efficient day-to-day operation, maintenance, and services across both PFUK sites, including line management of facilities staff and out-of-hours response.
  • Ensure compliance with H&S legislation, conduct risk assessments, manage fire safety, and maintain necessary certifications such as ISO 14001.
  • Manage property and people security, including access control, CCTV, incident response, and maintaining trained Fire Wardens and First Aiders.
  • Support compliance with environmental regulations (e.g. ESOS, SECR), contribute to sustainability initiatives, and coordinate environmental reporting and audits.
  • Manage external supplier relationships, oversee procurement processes, and provide accurate budget forecasting, reporting, and cost control.
  • Maintain and update Real Estate policies, procedures, and documentation, ensuring alignment with legal and regulatory changes and market trends.

Skills & Attributes:

  • Proven leadership across teams, matrix structures, and executive-level stakeholder management.
  • Strong in risk analysis, compliance, data reporting, audits, and environmental reporting (SECR, ESOS).
  • Experienced in project and change management across multi-site, fast-paced office environments.
  • Skilled in procurement, budget management, supplier relationships, and ESG/CSR awareness.
  • Excellent communicator with strong organisation, time management, and cross-level collaboration skills.

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

  • Competitive salary and a contributory pension scheme
  • Access to our Health Cash Plan Scheme
  • A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
  • The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The role

Are you looking for a new opportunity? 

We are seeking a spectacular individual to join our desirable Haslemere Office as a Sales Negotiator.

The team are ambitious and are constantly working towards taking control of the market share in the area. 

At Strutt & Parker we offer genuine career progression and a chance to excel at the top end of the property industry. 

Responsibilities

•    Meet with clients and assess their particular needs

•    Register and manage applicants

•    Conduct occasional market appraisals

•    Arrange and attend viewings around homes

•    Provide regular feedback and contact to our clients

•    Canvass for new business opportunities

•    Have a good understanding of current industry standards and regulations and be able to speak knowledgably to clients and applicants

Person specification

Key Skills

•    Excellent negotiating skills and rapport building skills 

•    Possess a composed manner in order to be able to work under pressure

•    Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents

•    Confident manner with clients and the team

•    An understanding of confidentiality issues and the use of discretion

Experience

•    Previous experience of working in agency

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE

This is an exciting opportunity to join national property consultancy Strutt & Parker at a pivotal moment in its growth journey, following significant investment and the launch of a refreshed brand identity earlier this year.

Reporting to Strutt & Parker’s Head of Marketing and Client Experience and working closely with the Head of Communications across BNP Paribas Real Estate and Strutt & Parker, the Senior Communications Manager will play a central role in shaping how the business is seen and heard across media, social media and thought leadership.

The successful candidate will develop and deliver strategic communications that raise Strutt & Parker’s profile, support business growth and bring the brand to life for clients and in the wider market. With a strong focus on reputation and visibility, this role will help position Strutt & Parker as the UK’s leading property consultancy.

What You’ll be Doing

  • Act as the communications partner for Strutt & Parker’s residential business with management of London sales and lettings, including the new Brokerage model, Research and Private Client teams.
  • Serve as a trusted advisor to key spokespeople, building strong internal relationships and ensuring communications is understood, valued and leveraged across the business.
  • Build and maintain strong relationships with key media contacts across trade, national, international, and broadcast media to secure high-quality coverage for the brand and for clients’ instructions.
  • Plan and deliver impactful communications campaigns to support property launches.
  • Develop and execute integrated communications campaigns to promote key research reports and thought leadership initiatives.
  • Identify and respond to property market trends and news opportunities, positioning Strutt & Parker as an authoritative and influential voice in the media.
  • Create and oversee content for Strutt & Parker’s social media channels to increase reach, engagement and brand impact.
  • Produce high-quality written content, including press releases, thought leadership articles, SEO-focused blogs, scripts and briefing documents, ensuring consistency with our tone of voice and core messaging.
  • Edit and refine copy for wider marketing materials, including capability statements, award submissions and pitch documents.
  • Monitor, evaluate and report on media coverage and campaign performance, providing regular insight and recommendations to stakeholders.
  • Work closely with the wider Marketing team to ensure communications activity is aligned with and enhances broader brand and campaign activity.
  • Collaborate with relevant industry bodies, PR agencies and press offices, particularly on joint instructions, and with developers and housebuilders where appropriate.
  • Plan and support events including journalist engagement, agent workshops, and messaging for key internal conferences and business events.
  • Partner with internal communications colleagues to ensure key business wins, appointments and achievements are effectively shared across the wider organisation.
  • Develop a thorough understanding of Strutt & Parker’s Rural business and liaise with Rural communications to ensure alignment on corporate matters, content, and cross-selling opportunities within the business.
  • Support the Head of Communications in managing issues and crisis communications, helping to protect and enhance the firm’s reputation.
  • Line management of a Communications Manager.

Person Specification

  • 3-5 years’ experience at manager level, with a strong track record in media relations.
  • Exceptional writing and editing skills, with the ability to produce compelling content for a range of audiences and channels.
  • Demonstrable expertise across multi-channel communications, including traditional media, digital platforms and social media.
  • Commercially aware, with the ability to align communications activity with broader business objectives.
  • Confident working with senior stakeholders, with experience advising spokespeople in a fast-paced, high-profile environment.
  • Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines effectively.
  • Experience managing or mentoring direct reports.
  • Experience in the residential property sector, luxury/lifestyle brands, or a related industry would be advantageous, but is not essential.

The role 

The Financial Controller is responsible for leading a team which manages Client Accounting and Financial Reporting for our Client(s).  The primary objective of the role is to ensure that the property accounting matters of the properties are managed in an effective and timely manner in accordance with Client requirements.   

Responsibilities: 

  • Ensuring that all client and property accounting services are delivered to a consistently high standard and to the service levels required by the client. 
  • Managing and building relationships with all external clients, acting as a point of contact, ensuring agreed SLAs are met, defining and improving processes and developing value added analytics. 
  • Supporting internal stakeholders, managing relationships, providing relevant analysis and business advice.  
  • Leading Reporting teams, ensuring tasks are completed accurately and proficiently. 
  • Leading and completing client budgeting and recharges.  
  • Monitoring funding levels and initiating payments to clients and/or funding requests from clients to ensure appropriate funding levels are maintained, including bank account verifications.  
  • Co-ordinating work of the team and resolving all queries arising from the financial management of the portfolio. 
  • Designing, improving and implementing the control frame, coordinating with Risk and Internal Audit teams when required.

Qualifications: 

  • Recognised professional accounting qualification (ACMA, ACCA, ACA, CIMA or equivalent)  

Experience: 

  • Highly numerate with strong attention to detail and excellent verbal and written communication skills 
  • Considerable practical experience in client monies management, financial operations and associated processes and controls 
  • Committed to the provision of excellent customer service and to meeting deadlines 
  • Commercially astute, innovative and solutions oriented 
  • Good technical accounting background with experience a commercial financial environment.  
  • Experience of managing or supervising others effectively. 
  • Experience of dealing regularly with senior management.  
  • Fully competent in all UK Accounting Standards.  
  • Experience of having developed a financial budgeting and reporting system. 
  • Proficient in MS Office 
  • Experience of using Microsoft Excel and Access to an advanced level. 
  • Experience of leading property management and accounting packages for managing agents 
  • Experience of accounting techniques, internal and external reporting, finance operations and processes

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Technical Fleet Support Specialist

Location: Swindon- Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

We currently lease out over 200,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both internal and external customers, managing technical complaints as well as providing assistance to the wider Fleet Services teams.

Some of your key responsibilities will include:

  • You will also be required to authorise work requests via the 1Link system. 
  • Challenge suppliers and suggest an alternative more cost-effective solution. 
  • Relationships with internal customers, drivers and garages is key to your 
  • The ability to update systems and databases. 

What we’re looking for

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. LCV (Light Commercial Vehicle) experience would be the icing on the cake!

We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages. You’ll also be able to demonstrate:

  • Impressive communication (verbal & written) skills
  • Qualified (ideally) motor vehicle technician
  • Efficient and accurate working style
  • Team player with customer focus

The package

We offer a basic starting salary of up to £30,000*, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension 
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

Ready to make a difference?

Sound interesting? Click here to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone screening with a member of our Talent Acquisition team
  • 1 hour interview, which will be competency-based. 

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch.   

#LI-Hybrid

BACKGROUND

 BNP Paribas Leasing Solutions helps companies to expand their business capabilities by offering tailored leasing and finance solutions. Our expert teams partner with equipment vendors that are looking to grow their sales, and businesses that require outsourcing services for assets within a number of key markets. We’re a European leader in leasing, backed by the stability of the BNP Paribas group.

 WHAT AM I ACCOUNTABLE FOR?

 Sitting within the Accounting and Controls team, this role forms part of the wider Finance department and is based at our Basingstoke head office. The role is responsible for the processing of supplier invoices and staff expenses, as well as maintaining strong financial controls over these processes.

 MY KEY ACTIVITIES

 •    Adhering to daily deadlines, ensuring all key tasks are completed accurately, with relevant notes, logs, and workflows maintained and kept up to date. Maintaining a proactive dialogue with the Accounting Controls Manager to manage expectations and escalate any exceptional delays or issues in a timely manner.

• Recording and paying all supplier invoices and processing employee expenses on a timely basis, ensuring robust controls are in place, along with accurate reconciliation, appropriate filing, and clear audit trails.

 •    Working closely with the wider business to ensure supplier invoices and staff expenses are accurately coded and appropriately authorised in line with company policies and agreed timelines.

 MY EXTERNAL CUSTOMERS

 Suppliers

 MY INTERNAL CUSTOMERS

 All members of the Finance and Financial Planning & Analysis teams, Equipment & Logistics Solutions (ELS), Technology Solutions (TS) and all Shared Service functions.

 MY EXPERIENCE

Good interpersonal/communication skills are essential, along with attention to detail.

 Excellent organisational skills with a strong focus on internal and external customer satisfaction and an ability to share / explain knowledge to deliver consistent results

 Work experience in an accounts payable or similar role, including experience of working to deadlines.

 Intermediate MS Excel skill.

 MY ENVIRONMENT

 Working in a busy, open plan office.

 Normal working hours are 8.45 to 17.15 Monday – Friday; however we operate on a shift system from 8.00 to 18.00 each day. Additional hours will be required on an ad-hoc basis.

Dress code is business formal Monday-Thursday, business casual on a Friday.

MY ADDITIONAL RESPONSIBILITIES

 •    Ensuring all departmental procedures are well documented and updated as necessary

 •    Continuously reviewing departmental processes, making improvements where possible

 •    Any other ad-hoc duties as required by my Line Manager

 •    Responsible for adhering to policies, procedures, guidelines and the internal control framework established to guide the operation of their function in addition to regulatory compliance requirements.

 WHAT CAN I EXPECT

 On joining the company I will attend a Company Induction which will introduce me to the different areas of the business and what they do.  

 Have regular performance reviews with my line manager; this will include a mid-term and end of probationary review and regular one to one catch ups. 

 I will be expected to complete annual online Compliance training modules via My Development, our online training platform and will continue to receive on the job training throughout my career.

The role

The Senior Client Accountant works with the Client Accounting Manager/Assistant Manager (or equivalent) as a subject matter expert and is responsible for ensuring the Client Accounting and Financial Reporting for our Client(s) is managed in an effective and timely manner in accordance with Client requirements

Responsibilities:

•    Ensure that all Client and property accounting services are delivered to a consistently high standard and to the service levels required by the Client;

•    Maintaining complete and up to date records and financial management, including applying accounting regulations, query management, service charge management, reconciliations, capex, opex and other Client specific procedures;

•    Working with surveyors, Clients and other team members on the most appropriate actions to resolve queries;

•    Supporting the contractual compliance across the team, including performing within the SLAs and KPIs on behalf of BNPPRE; and

•    Assisting in continuously improving processes for market leading best practise financial management and in accordance with all relevant legislation. 

•    Act as a mentor and role model to the Client Accounting and Financial Reporting team members in their day to day activities. Provide coaching and support the team to ensure appropriate levels of performance and technical skills are maintained.

•    Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met; 

•    Design and implement the departmental control framework and delegation policy relevant to their areas;

•    Work with internal audit and compliance to ensure that all compliance and control requirements are met; and

•    Participate in and monitor the effectiveness of controls of activities.

•    Work with the management team, the Client Accounting Manager/Assistant Manager and other members of Client Finance to improve the efficiency, effectiveness and control of the Client Accounting and Financial Reporting operations;

•    Act as the principal contact point for Clients, surveyors, and other relevant parties on all aspects of accounting service delivery;

•    Monitor and produce client accounting records, including client statements and/or profit and loss and balance sheet reporting, VAT and other tax reporting, charges to Occupiers and Clients, reconciliations, CIS, rent deposits, and bank, cash, and service charge reconciliations, query response and maintaining and collating supporting information as required;

•    Keeping property and finance data up to date and managing the finance elements of the database.

•    Undertaking financial analysis and data analytics, with business intelligence as appropriate. 

•    Ensure that services are delivered in accordance with the agreed contract;

•    Attend client meetings as required and work with clients to understand their needs, interpret requirements and respond as appropriate;

•    Provide advice and guidance to team members on the structuring of accounting records and achievement of reporting goals;

•    Ensuring all necessary Quality Assurance reviews have been undertaken and signed off before issue; and

•    Assist in internal and external audits of financial information, procedures and controls.

Qualifications

•    Degree or equivalent level of knowledge acquired through experience and training

•    Have a recognised professional accounting qualification

Experience:

•    Highly numerate with strong attention to detail and excellent verbal and written communication skills;

•    Experience of working within an accounting team within in a property management or similar environment;

•    Qualified or part qualified in a recognised accounting qualification (CIMA, ACCA) or qualified through experience. GCSE level qualifications including Maths and English; 

•    Experience in bookkeeping, internal and external financial reporting, financial operations and associated processes and controls

•    Tenacious, presentable, assertive, adaptable, self-aware and self-motivated with excellent verbal and written communication skills and a professional manner;

•    Conscientious and highly focussed, with detailed understanding of accounting and an appreciation of data protection issues;

•    Understanding of accounting techniques, including general ledger transactions would be an advantage;

•    Committed to the provision of excellent customer service and to meeting deadlines;

•    Commercially astute, innovative and solutions oriented;

•    Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects; and

•    Good skills in Microsoft Office products (Excel, Word, and Outlook).  Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage. 

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Job Title: Regional Sales Lead – OEM Motor Finance

Location: North Midlands – working remotely, travelling within your specific geographic region (visiting our office in Solihull once a month)

Hours: Full time, Permanent

______________________________________________

A bit about us:

At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.

We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we’re positive, we’re brave, and we own it.

The Role:

As a Regional Sales Lead, reporting to the OEM Motor Senior Manager, you will be tasked with managing the relationships of our OEM dealer partners in your area, meeting ambitious new and used car targets, managing wholesale facilities and onboarding new dealers within your area or geographic territory. You’ll manage a specific region, requiring regular travel within that area, as this is a field-based role.

Key Responsibilities:

  • Oversee and manage relationships with OEM Franchise Dealer Partners.
  • Deliver dealer training on BNPP-PF systems, campaign packages, processes, and regulatory sales requirements.
  • Manage dealer sales performance, including financial products, customer suitability, credit volume, business quality, penetration and acceptance rates.
  • Work with dealers to develop and manage ongoing wholesale requirements, monitor utilisation and demonstrator allocation
  • Request, monitor and manage flow of dealer information into internal risk and compliance teams
  • Handle complaint resolution and maintain strong dealer relationships.
  • Oversee customer lifecycle management to enhance engagement and retention.
  • Drive the used car opportunity pipeline, identifying and managing potential growth opportunities.
  • Prepare, negotiate, and present dealer commission proposals.
  • Occasional dealer stock auditing

Skills & Attributes:

  • Full driving licence.
  • Experience in Retail Motor Finance with a Motor Finance provider.
  • Successful track record in in business development and account management within the Motor Finance sector.
  • Resilient and able to thrive in high-pressure, target-driven environments.
  • Excellent organisational and time management skills.
  • Ability to manage stakeholders internally
  • Confident with strong networking and relationship-building abilities.
  • Strong interpersonal skills, adaptable, and able to work independently or as part of a team.

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

Your Application Journey

Our hiring process typically includes the following steps:

  1. Initial screening with a member of our Talent Acquisition team
  2. Introductory call with the Hiring team via Teams.
  3. Competency-based interview & presentation (90 mins), F2F with the Hiring team.

We aim to complete the process within 3-4 weeks, though this can vary depending on your availability. If you’re not shortlisted, we’ll still keep you informed of the outcome.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Data Privacy Notice – The Curve Group 

The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with.  

We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations.  

We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise.  

For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/