Job Title: Data Governance Senior Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

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A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

As a Data Governance Senior Analyst, you will: 

• Support the Data Governance Managers in ensuring UK GDPR, PECR and BCBS239 compliance. 

• Assist the team in driving continuous improvements and maximising the income and benefit of available data. 

• Contribute to increasing confidence and consistency in the quality of data. 

This role will report into the Head of Data Governance within BNP Paribas Personal Finance UK, part of the first line of defence.

Key Responsibilities: 

• Reviewing data quality incidents across BNP PF, supporting with root cause analysis where data is impacted.
• Communicating confidently and effectively with multiple stakeholders to understand technology and commercial concepts quickly, e.g. gathering information to assist with data governance documentation.
• Contributing to complex projects, providing support where needed to assist in orientating the project to deliver maximum business benefit whilst adhering to the data governance, protection and management principles.
• Representing the data governance team across analytical groups & business areas to provide advice & support on UK GDPR, data integrity, quality and privacy.
• Remaining up to date with the requirements of UK GDPR and helping build remedial work programs to highlight ongoing risks.
• Growing awareness and knowledge of data governance to enhance the data culture across the organisation.

Skills & Attributes:

• Knowledge of data related regulatory requirements and emerging trends and issues.
• Strong ability to embed information, business process and system wide changes to a technical and non-technical audience.
• Strong ability to extract information by questioning, active listening and interviewing
• Understanding of Data Quality
• Business Process Mapping
• Problem solver and flexible “can do” attitude with ability to work positively with other colleagues, maintaining good working relations.

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The role

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, to a large group of buildings.

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

•    Degree or equivalent

•    Membership or Associate Membership of IWFM or RICS

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

Experience

•    Previous experience in a similar role 

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles 

•    Management of in-house and supplier staff 

•    Management of supplier relationships 

•    Good health and safety and environmental knowledge 

•    Good mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily 

•    Experience of managing multi-site environments 

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m 

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

An exciting opportunity for an experienced Senior Lettings Negotiator to join our expanding and successful Estate Agency team in London. This opportunity would suit a self-starting, highly motivated, individual seeking a career changing opportunity. This role offers career progression and a chance to excel at the top end of the property industry.

In this role you will be:

•    Register enquiries and arranging appointments 

•    Accompanying applicants to viewings

•    Deal with telephone and email enquiries from applicants and landlords

•    Follow up enquiries and negotiating lettings

•    Generate a targeted number of viewings per week 

•    Register new applicants 

•    Dealing with tenancy progression

•    Gain market appraisals 

•    Sell all company services strongly and ethically to generate new and repeat business

•    Demonstrate a successful track record in meeting and exceeding targets

•    Develop relationships and work closely with clients through meetings to secure future instructions/business

•    Offer a first class level of customer service at all times

Key Skill

•    Excellent negotiating skills and rapport building skills 

•    Possess a composed manner in order to be able to work under pressure

•    Good time management and ability to prioritise workloads

•    Excellent telephone manner and client facing skills 

•    Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents

•    Confident manner with clients and the team

•    An understanding of confidentiality issues and the use of discretion

Experience

•    Proficient in the use of Word, Excel & PowerPoint

•    Previous experience of working in Residential Lettings in PCL

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role:

The Rural Land Management and Consultancy team in Stamford is seeking a new member to take a pivotal role in helping to develop our rural consultancy and management business. Working within our growing rural team in estate management and broad spectrum of professional rural services, this role comes with a wealth of opportunity for career progression.  

Key deliverables

• Acting as agent for a selection of estate management clients, reporting to senior colleagues and ensuring the achievement of key client deliverables
• Undertaking estate and farm business reviews 
• Innovative thinking to introduce, deliver and manage diversification, renewable energy and environmental/natural capital projects
• Overseeing day-to-day management of the assets, rent reviews, lease negotiations, resolving disputes, managing repair, maintenance and improvement programmes and progressing strategic objectives
• Assist clients with the promotion of strategic land
• Secured lending and other professional valuations
• Adherence to internal and client process and compliance standards

Responsibilities 

• Managing and leading key personnel
• Maintaining and growing a strong and prestigious client base 
• Seeking opportunities to leverage skill and expertise to develop new business for the wider team
• Monitor the profitability of the client relationship 
• Mentor and coach junior members of the team

Key Skill

• Competent and experienced MRICS qualified rural surveyor with experience of delivering work across a range of projects
• Demonstrate team leadership potential, capable of building relationships with existing and new clients and generating new opportunities 
• An entrepreneurial attitude with an aspiration to grow the profile and performance of the wider business
• Possess a composed manner in order to be able to work under pressure
• Good time management and ability to prioritise workloads, team budgeting and deploying resources effectively and profitably
• Ability to meet deadlines
• Accuracy and attention to detail
• Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues and clients
• Confident manner with clients and the team
• People leadership skills with ability to manage, delegate and supervise effectively
• Flexible approach to work and hours undertaken
• An understanding of confidentiality issues and the use of discretion

Person specification

Qualifications:

• Relevant undergraduate/postgraduate degree or equivalent
• MRICS qualified – preferably Rural pathway with 3 – 5 years PQE
• CAAV membership/qualification an advantage

We are proud to offer award-winning benefits to support and reward our employees:

• Health & Leisure: Private medical cover, up to 30 days annual leave (depending on level) + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
• Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role:

Due to growth our dynamic and enthusiastic St Albans team are seeking a new team member to take a pivotal role in helping to develop our rural consultancy and management team. Working within our growing rural team predominantly in an estate management role but with the ability to work across the spectrum of professional rural services, this role comes with a wealth of opportunity for career progression.  

We undertake the full range of Rural services within our multi-skilled team, with diversity of clients, work types in management, consultancy, valuation, farming and environmental services.  Our technical excellence ensures an impressive client base, and we advise on some of the most prestigious landowners in the area. The role will be a blend of Estate Management and professional working within the team but with opportunities to work with other disciplines across the business. 

Key deliverables

•    Acting as principal agent/lead asset manager for a key estate management client, reporting to and working closely with senior colleagues

•    Overseeing day-to-day management of the assets and progressing strategic objectives

•    Coordinating the work of all business lines involved

•    Contributing to the continued growth of the business through business development

•    Ensuring achievement of key client deliverables

•    Adherence to internal and client process and compliance standards

•    Secured lending and other professional valuations (preferred but not essential)

Responsibilities 

•    Managing and leading a high performing team on the principal instruction

•    Seeking opportunities to leverage skill and expertise to develop new business for the wider team

Key Skills

•    Competent and experienced professional with experience of managing a significant portfolio of rural assets, particularly let farms, residential property and other rural assets

•    Team leadership skills with ability to manage, delegate and supervise effectively 

•    Ability to prioritise workloads and work to high standards under pressure

•    Excellent communication skills capable of building and maintaining strong relationships with team members, other colleagues, clients and stakeholders

•    Feeds into team budgeting and deploys resources effectively and profitably

An entrepreneurial attitude with an aspiration to grow the profile and performance of the wider business

Person specification

Qualifications:

•    Relevant undergraduate/postgraduate degree or equivalent

•    MRICS qualified – preferably Rural pathway with 3 – 5 years PQE

•    CAAV membership/qualification an advantage

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

If you are looking for a new opportunity, but don’t see the right level or location advertised, please submit your CV and a member of our team will be in touch should we have a suited role

The role

An outstanding opportunity has arisen to become a key member of the Rural Land Management and Consultancy team in Salisbury

The team undertake the management of Rural Estates and offer a wide range of professional rural estate, farm and property management, and professional rural advice. Working closely with colleagues in our residential, farm and estate agency, farming, forestry, natural capital and finance teams, the team’s technical excellence ensures an impressive client base, and they advise on some of the most prestigious clients in the area. The role will be a blend of Estate Management and professional work.  

Responsibilities

•    Act as principal agent for a selection of key estate management clients offering well rounded, professional advice.

•    Undertake estate and farming business reviews. 

•    Ensure the achievement of key client deliverables.

•    Adhere to internal and client process and compliance standards.

•    Seek opportunities to leverage skills and expertise to develop new business for the wider team.

•    Innovative thinking to introduce and deliver diversification projects.

•    Assist clients with the promotion of strategic land.

•    Secured lending and other professional valuations.

•    Manage and lead a high performing team.

•    Mentor and coach junior members of the team.

•    Monitor the profitability of the client relationship and seek to identify and develop new business opportunities.

Key Skills

•    Competent and experienced MRICS qualified rural surveyor with experience of delivering work across a range of projects.

•    Demonstrate team leadership potential, capable of building relationships with existing and new clients and generating new opportunities.  

•    Possess a composed manner in order to be able to work under pressure.

•    Good time management with the ability to prioritise workloads and achieve deadlines.

•    Accuracy and attention to detail

•    Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, and clients.

Qualifications:

•    Relevant undergraduate/postgraduate degree or equivalent.

•    MRICS qualified – preferably Rural pathway with 3 – 5 years PQE.

•    CAAV/SAAVA membership/qualification an advantage.

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.