Technical Fleet Support Specialist

Location: Solihull – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

We currently lease out over 200,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both internal and external customers, managing technical complaints as well as providing assistance to the wider Fleet Services teams.

Some of your key responsibilities will include:

  • You will also be required to authorise work requests via the 1Link system. 
  • Challenge suppliers and suggest an alternative more cost-effective solution. 
  • Relationships with internal customers, drivers and garages is key to your 
  • The ability to update systems and databases. 

What we’re looking for

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. LCV (Light Commercial Vehicle) experience would be the icing on the cake!

We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages. You’ll also be able to demonstrate:

  • Impressive communication (verbal & written) skills
  • Qualified (ideally) motor vehicle technician
  • Efficient and accurate working style
  • Team player with customer focus

The package

We offer a basic starting salary of up to £30,000*, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension 
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

Ready to make a difference?

Sound interesting? Click here to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone screening with a member of our Talent Acquisition team
  • 1 hour interview, which will be competency-based. 

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch.   

#LI-Hybrid

Technical Fleet Support Specialist

Location: Manchester – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

We currently lease out over 200,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both internal and external customers, managing technical complaints as well as providing assistance to the wider Fleet Services teams.

Some of your key responsibilities will include:

  • You will also be required to authorise work requests via the 1Link system. 
  • Challenge suppliers and suggest an alternative more cost-effective solution. 
  • Relationships with internal customers, drivers and garages is key to your 
  • The ability to update systems and databases. 

What we’re looking for

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. LCV (Light Commercial Vehicle) experience would be the icing on the cake!

We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages. You’ll also be able to demonstrate:

  • Impressive communication (verbal & written) skills
  • Qualified (ideally) motor vehicle technician
  • Efficient and accurate working style
  • Team player with customer focus

The package

We offer a basic starting salary of up to £30,000*, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension 
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

Ready to make a difference?

Sound interesting? Click here to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone screening with a member of our Talent Acquisition team
  • 1 hour interview, which will be competency-based. 

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch.   

#LI-Hybrid

The role

Responsible for the assisting the Head of Corporate Facilities in the delivery of an effective and compliant facilities management service through in-house staff, contractors and consultants, hard and soft services, across a nationwide portfolio of sites.

Key deliverables

•    Provide best in class customer service to internal and external customer base.

•    Maintain regular and effective communication with internal colleagues in the Corporate FM team, support functions and the wider Real Estate business.

•    Working closely with the helpdesk function to ensure any outstanding FM works are monitored and managed to conclusion.

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services

•    Procurement of goods and services, following procedures and policies

•    Undertake UK wide site inspections & audits, complete reports and initiate/progress any required works

•    Maintain compliance & risk management tool ensuring compliance with all current statutory legislation in respect of health and safety and the environment, e.g. ISO14001 working alongside the sustainability team

•    Provide support for complex projects including refurbishments and site mobilisations/ de-mobilisations

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

•    Complete administrative tasks as required to include use of systems, filing, inventory management.

Responsibilities

Financials

•    Has an awareness of wider team or department budget

Clients and Business Development

•    Is proactive in building relationships with internal clients and courteous and responsive to all clients (internal and external)

•    Functional or specialist competence with relevant understanding of business/departmental context

•    Completes own work under minimal supervision/guidance

•    Can deal with novel or difficult situations within context of own function or specialism

People

•    Active team player 

•    May supervise administrative employees

•    Shares information with colleagues and others through team meetings, databases, filing systems, etc

•    Shares expertise with colleagues

•    Proactively communicates to colleagues and others

Systems and Process

•    Co-ordinates, implements and develops a range of important activities, processes, functions or relationships

•    Makes decisions within field of expertise

•    Is conscious of process and takes steps to protect the interests of BNP Paribas Real Estate, employees and reputation

•    May contribute to BNP Paribas Real Estate Projects

Person specification

Qualifications

•    Managing Safely – accredited by IOSH – or willing to work towards

Experience

•    Previous experience in a similar role

•    Understanding of accounting principles

•    Good health and safety and environmental knowledge

•    Basic mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level and other relevant software (e.g. Vantify, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily 

We are proud to offer award-winning benefits to support and reward our employees:

• Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Company purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of corporations, institutional investors, banks, governments and supranational organizations.

Global technology Platform was created in 2022 in alignment with the Group strategic plan. The team has both a transversal mandate on GM platform management and two Business Mandates: Listed Derivatives Execution & Clearing and FX Prime Brokerage.

In its global role for GM, Technology Platform is supporting the development of Global Markets in collaboration with Business partners (IT, Operations, Compliance, Legal, CCC0, …), ensuring its robustness and scalability while maintaining best-in-class services for its clients. This mandate includes e-commerce and Digital teams, Data Office and a Platform strategic oversight.

The Business line is in all Regions (Europe, US and APAC).

Job Purpose

Purpose: The purpose will aim to elevate the voice of clients across Global Markets Institutional and Corporate franchises. This role aims to design and implement Global Markets’ client experience in coordination with GBLs and Regions. Working closely with Global Markets front office sales as well as our business partners in CIB, Functions and the Group to deliver initiatives to measure, analyse and act upon client feedback, to ultimately foster a client satisfaction culture within Global Markets. 

Scope: GLOBAL

Key Responsibilities

  • Provides excellent support in relation to key activities within the Client Experience strategy and ambition
  • Demonstrates extensive experience of understanding and managing relevant factors impacting the area of the clients well as Global Markets as a whole.
  • Applies expert level knowledge to perform complex tasks and solve issues in creative and effective ways 
  • Accountable for tasks such as: 
    • Strong leadership, commanding engagement from senior stakeholders, embracing change management across the whole value chain within the initiative’s scope.
    • Promote change and innovation of new strategies and follow up between clients and the Sales culture and operations and functions
    • Manage the transformation and prepare the committee for senior management: raise and ask the right decisions and support from the General Management of BNPP.
    • Put in place global reporting on client experience for GM.
    • Develop and monitor tracking process on feedback obtained from Client Satisfaction- Interviews and surveys, customising e-surveys to be relevant for Institutional and Multi-National Corporates clients.
    • Gather all the different sources of feedback, make an analysis of the feedback per client and prepare a proper monography for the governance when appropriate.
    • Support the change management guidelines and communication for GM sales based on the client feedback: new position following the experience that we surveyed.
    • Define & implement global Client Experience KPI metrics with a strong alignment across the regions to follow the Client experience in terms of Client prioritisation business, governance and streamlining processes of the E2E client lifecycle for Inst. Clients and Corp Clients.
    • Set up a global governance across the regions and a dataset follow up to monitor the Client improvements projects, lead-time and experience & efficiency with a breakdown per function/activity (clients/Sales/OCRM/ back office….)
    • Follow the resource monitoring per project and per region to ensure capacity for the transformation of GM client experience to be best in class.
    • Ensure a good connectivity, sponsorship and achievements of the OCRM strategy within GM.
  • Act as the main point of contact for department discussions with all typical control and support functions within the Bank for their relevant business area and liaise with other internal teams to facilitate resolution of issues or escalates matters to more senior business management colleagues / senior management.
  • Independently utilise expertise to make independent judgments to deal with a variety of situations. 
  • Manage and co-ordinate relevant internal teams where required including the Compliance function in relation to all compliance and regulatory matters and audit teams in relation to the Bank’s audit processes. Manage relationships with all relevant internal stakeholders to facilitate such workstreams. 

Requirements

  • Professional qualification preferred with expert understanding of business management, product knowledge, compliance and/or risk within the Global Markets context, typically gained at BNP Paribas or within another top tier investment bank. 
  • Substantial prior experience of processes within the Global Markets function with expert understanding of Transformation. 
  • Prior experience in Management Consulting highly favourable
  • Good working knowledge of a wide range of company-wide policies, procedures regulations and legislation. 
  • Expert knowledge required on PowerPoint & Excel
  • Able to synthesize complex data & information into management level reporting 
  • Able to utilise expert level knowledge and experience to implement effective control processes for the team, and to adapt to changing business needs.
  • Strong analytical and decision-making skills, with the ability to translate technical concepts into practical processes and operational strategies.
  • Strong stakeholder and good people management skills to ensure the delivery of effective and compliant processes and solutions to facilitate the objectives of the team and the Bank.
  • Excellent written and oral English skills in order to articulate technical issues and to be able to take the complex and make simple to enable effective communication with individuals across the business.
  • Strong personal focus on accuracy and attention to detail.
  • Strong computer skills and a good knowledge of a range of standard computer software, e.g., Microsoft Office, email, Tableau. Experience in using investment banking databases (e.g. Factset, Dealogic, Bloomberg).

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite

The role

Responsible for managing the delivery of an effective and compliant service through in-house staff, suppliers and consultants – primarily focussed on hard services – within a single building or group of buildings.

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

•    Degree or equivalent or by experience

•    Membership or Associate Membership of BIFM or IOSH

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

Experience

•    Previous experience in a similar role

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles

•    Management of in-house and supplier staff

•    Management of supplier relationships

•    Good health and safety and environmental knowledge

•    Extensive mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level

•    Experience of managing multi-site environments

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE 

The role

The opportunity has arisen for a Chartered or equivalent Project Manager to join the London Building Consultancy Team of BNP Paribas Real Estate. Due to a steady increase in opportunities and workload, we are seeking to strengthen our team with a qualified project manager or a Building Surveyor with a bias towards project work. 

The team is well established and highly respected in the marketplace, with an enviable client base and portfolio of instructions; you can expect to be busy from day-one. The role offers real variety and career development, with continual training being embedded in the team philosophy. The team works across a range of property sectors and initially the role will cover the London and the South East. 

You will be involved with a range of work supporting Cat A and Cat B project management instructions from concept through to completion. You will need a strong eye for detail, knowledge of landlord / tenant matters and a technical construction background. Through the role, you will gain an all-round appreciation of commercial project delivery with the opportunity to progress your career to the next level. 

From the outset there will be client contact and the opportunity to build strong networks throughout the national business. The role requires the candidate to be self-motivated, responsible for managing their own workload and able to work within multi-disciplinary teams delivering integrated services to clients. 

By being part of BNP Paribas Real Estate, you will be joining a company that has global reach and offers class leading employee benefits.

Roles and responsibilities

The Project Management team undertakes a wide range of professional and project services, and we are looking for someone who wants to take the next step in developing their career. 

Key responsibilities of the role include: 

  • Taking and being responsible for defined elements of instructions, from inception through to completion; 
  • Supporting senior members of the project team in the delivery of projects 
  • Working as part of a local team for the delivery of instructions, primarily to a range of Occupier and Investor clients; 
  • Responsible for managing own workload on day-to-day and longer term basis; 
  • Project Management duties for Cat A and Cat B fit out projects, including being involved with:
  • Supporting the delivery of projects following the RIBA plan of work, and assisting in managing the end of stage reporting and sign-off 
    • Working with and coordinating the activities of third party specialists 
    • Assessing and managing landlord and tenant matters relative to project delivery 
    • Preparing and managing programmes of work 
    • Preparing client reports and other project documentation, reflecting different stages of the project 
  • Contract administration duties for fit out, refurbishment, repair and maintenance projects, including: 
    • Activities relating to tendering of projects 
    • Preparing construction contracts 
    • Managing project change 
    • Setting up, contributing to and minuting project meetings 
    • Undertaking and certifying valuations 
    • Undertaking site inspections and preparing and issuing progress reports to advise of site activities, progress against programme and to identify any areas of concern 
    • Supporting the process around practical completion. 

As well as the technical requirements of the role, you will support business development activities. You will quickly become involved in supporting client relationships, often at a senior level, and work within the department to build and maintain new business opportunities.

You will be required to: 

  • Work within clearly defined, well established processes.
  • Proactively solve problems and find solutions, consulting with more experienced colleagues on more difficult or unfamiliar situations.
  • Produce high quality written work.
  • Work within BNPPRE’s quality management processes and procedures.

It would be advantageous for the candidate to demonstrate the following skills and competencies: 

  • An interest in sustainability and wellbeing 
  • AutoCAD skills 
  • Microsoft project skills 
  • Microsoft Office suite skills  

You will possess strong inter-personal skills, be sociable and prepared to proactively work within a busy, friendly and highly professional team. You will support and work with colleagues at all levels, have strong IT, time management and communication skills, be accurate in your work and have an eye for detail. 

The role will be based in our head office at 7 Harewood Avenue, next to Marylebone Station, which offers an on-site restaurant and gym facilities; the team works in a flexible, hybrid manner.  

Qualifications

  • Degree educated preferably in Building Surveying or similar accredited by the RICS. 
  • The candidate should ideally possess a full, clean driving licence.

 

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
  • Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

The opportunity has arisen for a Chartered Building Surveyor to join the London Building Consultancy Team of BNP Paribas Real Estate. Due to a steady increase in opportunities and workload, we are seeking to strengthen our team with a chartered surveyor who has recently qualified and has reached the stage where they are ready progress their career to the next level. 

The team is well established and highly respected in the market place, with an enviable client base and a broad portfolio of instructions. You can expect to be busy from day-one, working within an experienced team, predominantly undertaking professional services for our investor and occupier clients. The role offers real variety and career development, with continual training being embedded in the team philosophy. The team works across a range of property sectors and the role will cover the south east, with the potential to become involved in a wider range of services both nationally and, in time, internationally.

You will be involved with a range of work including technical due diligence surveys, dilapidations, building pathology, planned preventative maintenance, neighbourly matters, licences to alter and specifying and administering refurbishment projects. You will demonstrate an all-round appreciation of commercial building surveying and will be seeking the opportunity to develop the next stage of your career. 

From the outset there will be a high level of client contact and the opportunity to build strong networks throughout the national business. The role requires the candidate to be self-motivated, responsible for managing their own workload and able to work within multi-disciplinary teams delivering integrated services to clients.

By being part of BNP Paribas Real Estate, you will be joining a company that has global reach and offers class leading employee benefits.

Roles and responsibilities

The Building Consultancy team undertakes a wide range of professional and project services, and we are looking for someone who wants to take the next step in developing their career.

Key responsibilities of the role include:

  • Supporting instructions, from inception through to completion, reporting to directors of the business.
  • Working as part of a local and national team for the delivery of instructions.
  • Responsible for managing your own workload on a day-to-day and longer-term basis.
  • Undertaking technical due diligence instructions with senior members of the team, working with internal and external specialist consultants.
  • Carrying out design and contract administration duties principally for refurbishment, repair, and maintenance projects.
  • Undertaking dilapidations instructions, acting for both landlords and tenants, covering assessments, schedule preparation and negotiation.
  • Supporting the appraisal and monitoring of new developments for owners, occupiers, and funders.
  • Undertaking reinstatement cost assessments.
  • Preparing planned preventative maintenance schedules.
  • Reviewing and approving tenant’s licences for alterations.
  • Providing technical building pathology advice.
  • Advising on neighbourly matters.

As well as the technical requirements of the role, you will support business development activities. You will quickly become involved in supporting client relationships, often at a senior level, and work within the department to build and maintain new business opportunities.

You will be required to: 

  • Work within clearly defined, well established processes.
  • Proactively solve problems and find solutions, consulting with more experienced colleagues on more difficult or unfamiliar situations.
  • Produce high quality written work.
  • Work within BNPPRE’s quality management processes and procedures.

It would be advantageous for the candidate to demonstrate the following skills and competencies: 

  • An interest in sustainability and wellbeing 
  • AutoCAD skills 
  • Microsoft project skills 
  • Microsoft Office suite skills 

You will possess strong inter-personal skills, be sociable and prepared to proactively work within a busy, friendly and highly professional team. You will support and work with colleagues at all levels, have strong IT, time management and communication skills, be accurate in your work and have an eye for detail. 

The role will be based in our head office at 7 Harewood Avenue, next to Marylebone Station, which offers an on-site restaurant and gym facilities; the team works in a flexible, hybrid manner.  

Qualifications

  • Degree in Building Surveying
  • MRICS qualified
  • The candidate should possess a full, clean driving licence.
We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
  • Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

An exciting opportunity for an experienced Sales Negotiator / Senior Negotiator to join our expanding and successful Estate Agency team in Chichester. This opportunity would suit a self-starting, highly motivated, individual seeking a career changing opportunity. This role offers career progression and a chance to excel at the top end of the property industry.

Responsibilities

•    Meet with clients and assess their particular needs

•    Register and manage applicants

•    Conduct market appraisals

•    Arrange and attend viewings around homes

•    Canvass for new business opportunities

•    Explain building issues and regulations to the clients

•    Respond to queries via e-mail and telephone

•    Liaise with solicitors

•    Close deals

Skills and Experience

•    Previous estate agency experience

•    Proficient in the use of Word, Excel & PowerPoint

•    Previous administration experience 

•    Previous experience of working to deadlines 

•    Excellent negotiating skills and rapport building skills 

•    Possess a composed manner in order to be able to work under pressure

•    Good time management and ability to prioritise workloads

•    Ability to meet deadlines

•    Accuracy and attention to detail

•    Excellent telephone manner and client facing skills 

•    Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents

•    Microsoft Office and Excel to a good level

•    An understanding of confidentiality issues and the use of discretion

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Job Title: Data Architect

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

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A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

To propose Information System (IS) level architecture solutions, ensuring their consistency, adaptability and sustainability in alignment with the UK Enterprise Architecture Data strategy. 

As a Data Architect within the Enterprise Architecture Team, your role will involve defining and building data architectures to enable the business to utilize data strategically. You will ensure compliance with standards related to data architecture, management, quality, integrity, and protection.

Key Responsibilities: 

  • Contribution and implementation of the data vision, designing architecture solutions that are in line with the Architecture rules and principles, long-term business objectives and compliant with data regulations (GDPR, BCBS239…) 
  • Define, in collaboration with key partners in IT, business lines and functions, of “best-in-class” architecture for data platform, data management, data quality, modelling, storage, etc. 
  • Develop conceptual, logical and physical data models to support data analysis and new usages (API, data science…) 
  • Create and maintain current-and target-state data architectures, define transition path towards the target model 
  • Contribute to employees’ training efforts on architecture and data topics 
  • Evaluate and recommend emerging technologies for data management, storage and analytics

Skills & Attributes:

  • Ability to operate across multiple engagements concurrently and assume architectural responsibility. 
  • Experience working across The Open Group Architecture Framework (TOGAF)
  • Ability to influence at Senior Stakeholder level
  • Experience in Data Visualisation, Data Management solutions for metadata and Data Modelling
  • Experience working within financial services is desirable
  • Experience in working with data lakes is desirable

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

  • Competitive salary and a contributory pension scheme
  • Access to our Health Cash Plan Scheme
  • A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
  • The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Job Title: Campaign & Delivery Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for a Campaign & Delivery Analyst to join our Data Office team. This is an exciting opportunity for a data-driven professional to support the delivery of marketing campaigns, reporting, and business-critical data requests across the organisation.

Working closely with Marketing, Operations, Risk, Finance, and other key stakeholders, you’ll be responsible for delivering campaign selections, producing management information and reporting, and supporting data extraction requests that drive business performance. You’ll play a key role in ensuring accurate, timely, and high-quality data outputs while helping to identify opportunities for automation and process improvement.

This role is ideal for someone who enjoys working with data, solving problems, and partnering with stakeholders to deliver meaningful business outcomes.

Key Responsibilities

  • Deliver marketing campaign selections and reporting across digital, email, and direct mail campaigns
  • Work closely with Marketing Managers and stakeholders to understand campaign requirements and ensure successful delivery
  • Produce regular and ad-hoc data extracts, reports, and management information to support business decision-making
  • Validate campaign outputs and reporting to ensure accuracy and quality
  • Support the automation and optimisation of reporting and data processes to improve efficiency
  • Analyse and manipulate customer and account data to meet business and operational requirements
  • Maintain documentation and ensure all processes follow agreed governance and data standards
  • Identify opportunities to improve reporting, data quality, and business processes

Skills & Attributes

  • Experience working within a data, reporting, analytics, campaign management, or MI environment
  • Strong analytical skills with the ability to interpret data and provide meaningful insights
  • Advanced Excel skills and experience working with large datasets
  • Knowledge of SAS, SQL, campaign management platforms, CRM systems, or similar data tools
  • Excellent attention to detail and a commitment to delivering accurate outputs
  • Strong organisational skills with the ability to manage multiple priorities and deadlines
  • Effective communication skills and confidence working with stakeholders across different business areas
  • A proactive mindset with a passion for continuous improvement and process automation

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

  • Competitive salary and comprehensive package, contributory pension, and health cash plan
  • Opportunity to buy/sell holiday giving you even more control over your work-life balance
  • Flexible benefits including private medical insurance and lifestyle discounts
  • A culture that values collaboration, development, and wellbeing
  • Exposure to a wide range of business areas including Marketing, Finance, Risk, Operations, and Data Analytics
  • Ongoing learning and development opportunities to build your technical and analytical expertise

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it.

You don’t need to meet every requirement. If you have experience in data analysis, reporting, campaign delivery, business intelligence, or analytics and can demonstrate around 75% of the skills we’re looking for, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

  • Call with our Talent Acquisition team
  • Informal chat with the Hiring Manager
  • Competency-based interview including a short technical chat.

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.