The Role

The LCOT Coordinator will report to the Head of COT, to create uniformity and process efficiency in the coordination between Strutt & Parker’s central Client Onboarding Team (‘COT’) and the Local Client Onboarding Team (‘LCOT’). 

Responsibilities

The key responsibilities for this role are to:

  • Manage the process and workflows between COT and LCOT 
  • Ensure optimisation of resource in LCOT to efficiently manage workflows
  • Ensure prioritisation of high importance items
  • Monitor the workflows of individuals in the LCOT team
  • Work with COT to minimise the frequency or number of individual requests on one file 
  • Ensuring adequate and reasonable chasing of RM’s and clients for outstanding information is occurring in a timely manner 
  • Highlight latencies and points of concern to Head of COT that could lead to inefficiency within the system and prevent either:
    • Agents’ ability to: 
      • Win instructions
      • Market properties in a timely fashion
    • Or COT’s ability to complete KYC and CAC forms in a timely fashion to allow the business to fully assess its risk prior to exchange on a deal 
  • Create consistency in LCOT operations throughout the S&P ecosystem, which includes:
    • Circa 50 Offices and Satellite Locations
    • Circa 35 LCOTs (The majority of which have a dual role as an office admin and an LCOT)
    • two Regional Facilitators
    • Circa 500 discrete workflow items per month
  • For the avoidance of doubt this role does not infer management responsibility for the LCOTs, who will report into the individual Office heads, but a dotted line reporting structure will exist from the LCOT’s for LCOT purposes
  • Management responsibility will however exist for the two Regional Facilitators
  • Reporting on a weekly basis the status on outstanding workflows through to Head of COT

Key Skills

  • Heightened organisational skills
  • Proven experience of managing processes and workflows with excellent planning, and co-ordination skills
  • Keen eye for improving processes and workflows
  • Able to clearly and coherently report to management
  • Ability to co-ordinate others in a collegiate but authoritative manner
  • Must possess a composed manner in order to be able to work under pressure, managing and prioritising workloads
  • Ability to meet deadlines
  • Accuracy and attention to detail

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Job Title: Data Architect

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

To propose Information System (IS) level architecture solutions, ensuring their consistency, adaptability and sustainability in alignment with the UK Enterprise Architecture Data strategy. 

As a Data Architect within the Enterprise Architecture Team, your role will involve defining and building data architectures to enable the business to utilize data strategically. You will ensure compliance with standards related to data architecture, management, quality, integrity, and protection.

Key Responsibilities: 

  • Contribution and implementation of the data vision, designing architecture solutions that are in line with the Architecture rules and principles, long-term business objectives and compliant with data regulations (GDPR, BCBS239…) 
  • Define, in collaboration with key partners in IT, business lines and functions, of “best-in-class” architecture for data platform, data management, data quality, modelling, storage, etc. 
  • Develop conceptual, logical and physical data models to support data analysis and new usages (API, data science…) 
  • Create and maintain current-and target-state data architectures, define transition path towards the target model 
  • Contribute to employees’ training efforts on architecture and data topics 
  • Evaluate and recommend emerging technologies for data management, storage and analytics

Skills & Attributes:

  • Ability to operate across multiple engagements concurrently and assume architectural responsibility. 
  • Experience working across The Open Group Architecture Framework (TOGAF)
  • Ability to influence at Senior Stakeholder level
  • Experience in Data Visualisation, Data Management solutions for metadata and Data Modelling
  • Experience working within financial services is desirable
  • Experience in working with data lakes is desirable

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

  • Competitive salary and a contributory pension scheme
  • Access to our Health Cash Plan Scheme
  • A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
  • The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Job Title: Campaign & Delivery Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for a Campaign & Delivery Analyst to join our Data Office team. This is an exciting opportunity for a data-driven professional to support the delivery of marketing campaigns, reporting, and business-critical data requests across the organisation.

Working closely with Marketing, Operations, Risk, Finance, and other key stakeholders, you’ll be responsible for delivering campaign selections, producing management information and reporting, and supporting data extraction requests that drive business performance. You’ll play a key role in ensuring accurate, timely, and high-quality data outputs while helping to identify opportunities for automation and process improvement.

This role is ideal for someone who enjoys working with data, solving problems, and partnering with stakeholders to deliver meaningful business outcomes.

Key Responsibilities

  • Deliver marketing campaign selections and reporting across digital, email, and direct mail campaigns
  • Work closely with Marketing Managers and stakeholders to understand campaign requirements and ensure successful delivery
  • Produce regular and ad-hoc data extracts, reports, and management information to support business decision-making
  • Validate campaign outputs and reporting to ensure accuracy and quality
  • Support the automation and optimisation of reporting and data processes to improve efficiency
  • Analyse and manipulate customer and account data to meet business and operational requirements
  • Maintain documentation and ensure all processes follow agreed governance and data standards
  • Identify opportunities to improve reporting, data quality, and business processes

Skills & Attributes

  • Experience working within a data, reporting, analytics, campaign management, or MI environment
  • Strong analytical skills with the ability to interpret data and provide meaningful insights
  • Advanced Excel skills and experience working with large datasets
  • Knowledge of SAS, SQL, campaign management platforms, CRM systems, or similar data tools
  • Excellent attention to detail and a commitment to delivering accurate outputs
  • Strong organisational skills with the ability to manage multiple priorities and deadlines
  • Effective communication skills and confidence working with stakeholders across different business areas
  • A proactive mindset with a passion for continuous improvement and process automation

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

  • Competitive salary and comprehensive package, contributory pension, and health cash plan
  • Opportunity to buy/sell holiday giving you even more control over your work-life balance
  • Flexible benefits including private medical insurance and lifestyle discounts
  • A culture that values collaboration, development, and wellbeing
  • Exposure to a wide range of business areas including Marketing, Finance, Risk, Operations, and Data Analytics
  • Ongoing learning and development opportunities to build your technical and analytical expertise

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it.

You don’t need to meet every requirement. If you have experience in data analysis, reporting, campaign delivery, business intelligence, or analytics and can demonstrate around 75% of the skills we’re looking for, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

  • Call with our Talent Acquisition team
  • Informal chat with the Hiring Manager
  • Competency-based interview including a short technical chat.

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

  • Being a great place to work
  • Committed to sustainability and having a positive impact
  • Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of corporations, institutional investors, banks, governments and supranational organizations.

Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies. 

Job purpose 

Purpose: As an Associate 3, the role holder will be accountable for line managing the GM UK Admin team which encompasses executive assistants and team assistants.  The role will also support on business management activities for the GM UK platform. 

The role holder will be expected to apply their skills and experience to take decisions on matters within the remits assigned to them, whilst escalating particularly complex or non-conventional issues to more senior colleagues. The role requires collaboration with relevant internal partners to ensure an efficient and effective office working environment and to optimise processes for efficiency, control and the sound functioning of the GM UK platform.

Key responsibilities

  • Provides fully competent and experienced support in relation to key activities within the team, and takes accountability for decisions and tasks within their area of personal expertise. This will include completing, with increasing autonomy but at all times appropriate supervision.
  • As part of the Assistants Lead 
  • Managing staff resourcing across the Assistant teams including: (i) Resource balancing to ensure staff are appropriately allocated and utilised to support the needs of GM; (ii) Hiring and onboarding of permanent and contract resources as required; (iii) Review headcount and costs against budget with data supplied by GM Finance; (iv) Co-ordinate with nearshore SmartOffice team based in Lisbon including oversight of team performance, and ensure SLA adheres to the relevant internal TPRM policies.
  • Oversight of GBL assistants to ensure the GBLs are appropriately supported, establishing best practices and ensuring procedures are appropriately in place. Oversee or lead, where appropriate, projects within the GBL assistant mandate including onboarding of early careers cohorts and business continuity enhancements. Acting as escalation point for issues that are not addressed or resolved by GBL assistants.
  • Resolve issues or escalate to senior colleagues in a prompt manner to ensure efficient functioning and solid support is consistently provided to the GM UK platform.

  • As part of the UK Business Manager role
  • Supporting GM UK COO mandate on topics including, but not limited to: (i) UK governance; (ii) Regulatory; (iii) Operational and control issues; (iv) Risk assessments; (v) Third party risk management (TPRM) including SLAs and supplier management; (vi) Operational resilience, crisis management & BCP. 
  • Actively supporting business-related projects, representing GM UK including independently formulating project plans, managing the delivery of the GM contribution and collaborating with other GM teams and functions to deliver solutions in line with internal, regulatory or market standards.  
  • Facilitating the enhancement of GM UK oversight and governance on non-financial risks, controls and cost such as on third party risk management/SLAs, business continuity strategy and expenses/travel approvals.
  • Contributing to UK Territory governance including preparing materials reporting on GM activity. 
  • Acting as key contributor or sponsor delegate for UK based initiatives (e.g. UK territory led initiatives/projects) to represent GM.
  • Supporting cost-saving objectives and improve efficiency of BAU processes conducted by UK office management/admin teams for the wider GM UK platform.
  • Developing strong partnership within GM and key stakeholders and drive continuous improvement of processes and standards 
  • Utilises expertise to make independent judgments to deal with closely defined situations, and seeks proactive supervision and guidance from senior colleagues where appropriate. 
  • Collaborates effectively with relevant internal teams where required including the Compliance function in relation to all compliance and regulatory matters and audit teams in relation to the Bank’s audit processes. Strengthens and continues to develop strong internal relationships to support such collaboration.  

Requirements

  • Strong line management and team resourcing experience. Ability to support and develop teams and individuals to improve delivery quality and effectiveness.
  • Professional qualification preferred with good understanding of business management, compliance and/or risk within the Global Markets context, typically gained at BNP Paribas or within another top tier investment bank. 
  • Understanding of Group non-financial risk processes and governance and regulatory expectations. 
  • Good knowledge of processes within the Global Markets function. Good working knowledge of a wide range of company-wide policies, procedures regulations and legislation. Able to utilise knowledge and experience to implement effective control processes for the team, and to adapt to changing business needs.
  • Strong analytical and decision-making skills, with the ability to translate technical concepts into practical processes and operational strategies.
  • Strong stakeholder and good people management skills to ensure the delivery of effective and compliant processes and solutions to facilitate the objectives of the team and the Bank.
  • Excellent written and oral English skills in order to articulate technical issues and to be able to take the complex and make simple to enable effective communication with individuals across the business.
  • Strong personal focus on accuracy and attention to detail.
  • Strong computer skills and a good knowledge of a range of standard computer software, e.g., Microsoft Office, email. 
  • Able to independently lead projects to delivery.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

  • Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
  • Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
  • Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
  • Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
  • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

  • Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
  • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite 

Account Manager 

Manchester – Hybrid 

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer. 

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role 

In this busy and varied role, you’ll be a trusted partner to our large corporate and international customers – helping them run safe, efficient, future‑ready fleets. Day-to-day, you’ll manage a portfolio of accounts, working hand‑in‑hand with our field‑based Business Managers to make sure every driver and stakeholder gets the top‑notch service Arval is known for. 

Some of your key responsibilities will include: 

  • Build proactive relationships with corporate fleet managers, drivers and internal stakeholders
  • Prepare quotes, follow up, finalise orders and work with Business Managers to maximise conversions 
  • Use Salesforce to manage workflows and produce clean, impactful data & insights
  • Resolve queries and complaints within SLAs, closing the loop and improving customer feedback scores
  • Spotting upsell while doing the right thing for customers

What we’re looking for 

You’re passionate about delivering phenomenal customer experiences, with a strong sense of ownership and a desire to solve problems at the earliest opportunity. You’re also collaborative, team-oriented with a growth mindset.  

You’ll also be able to demonstrate: 

  • You’re a clear and proactive communicator – you understand the value of managing customer expectations 
  • Real ownership: you take accountability and use sound judgement and see things through
  • Customer‑first mindset with the curiosity to learn our products, policies and the regulatory basics
  • Comfortable using MS Office and CRM tools

The package 

We offer a basic starting salary of up to £28,000, with on target commission of £4,000, plus the opportunity to earn an additional £3,000 if targets are exceeded. We also offer 25 days holiday as standard, plus bank holidays and an extra day off for your birthday.  

We also provide a comprehensive benefits package, including: 

  • Private medical cover, including a digital GP service
  • Company pension 
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

Ready to make a difference? 

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process 

  • Telephone screening with a member of our Talent Acquisition team 
  • 1-hour, on-site interview with the hiring panel

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.  

#LI-Hybrid

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

  • Being a great place to work
  • Committed to sustainability and having a positive impact
  • Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organisations. Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies.

Global Markets Digital is responsible for driving the product management of innovative digital and AI solutions for both client-facing and internal platforms.

Job purpose 

Purpose:

The Digital & AI Product Manager, Vice President role, will be responsible for managing product delivery on the Markets 360 FICC research platform, with the goal of increasing content consumption across various channels.

The role holder will work closely with the Markets 360 business unit, Technology, and AI Lab teams, to drive the execution of the digital strategy & roadmap.

Scope: Global

Key Responsibilities

  • Collaborate with the Product Owner to develop and implement a comprehensive digital strategy for the Markets 360 FICC business. This strategy should be based on a deep understanding of the activity, client needs, market trends, and regulatory requirements, with the goal of identifying new business opportunities and developing innovative solutions to meet client needs.
  • Manage end-to-end the capture, scoping, and prioritization of new items, as well as sprint planning and delivery coordination across various portfolio assets, including: API/MCPs, Web Portal, Mobile APP, Emails, Authoring, Publisher…
  • Work closely with GM AI Engineering team to define and build AI-LLM powered modules and features to accelerate innovation across the entire research workflows (this includes coordinating validation with the relevant Functions like Risk, Security, Compliance, Legal…).
  • Manage relationships with key stakeholders (including Markets 360 Analysts, e-Marketers/Sales, Tech, AI LAB, and Functions) and coordinate digital governance for the platform to ensure effective collaboration and reporting.
  • Collect and analyse platform and features usage data to identify trends and feed the product roadmap.
  • Interact with clients to capture feedback and refine product needs.
  • Run regular market watches to ensure a strong understanding of market and competitors’ trends.
  • Collaborate with other internal platforms like CRM, Client enablement, and FICC trading platforms to offer a fully integrated experience for internal and external users.


Requirements

  • Higher degree in mathematics, statistics, physics, engineering finance / econometrics or computer science field preferred
  • Experience in a similar role in a Tech (particularly Fintech) or Financial Services organization.
  • Strong background in digital and/or AI product management
  • Proactively able to identify areas of development, improvement or ways to maximise results and takes initiative to implement relevant actions, in the short and long term.
  • Strong relationship management skills and an ability to work with individuals to ensure the delivery of set objectives.
  • Proven communication / relationship management skills.
  • Computer literate and has a passion for well executed technology solutions. Programming experience is an advantage.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

  • Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
  • Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
  • Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
  • Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
  • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps


2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.


3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

  • Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
  • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite

Collections Support Manager

Swindon – Hybrid working – Full-time – Permanent

     

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

     

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

     

About the role

You’re stepping into a role where you’ll be the key link between our suppliers and the internal collections team. Your focus will be on ensuring that suppliers have the right information to do their jobs effectively, tackling queries and enhancing efficiency in our processes.

     

Some of your key responsibilities will include:

  • Manage queries from suppliers and ensure timely resolutions
  • Conduct weekly catch-ups with suppliers to address challenges and improve service
  • Monitor and analyse accounts on hold to identify and resolve issues
  • Implement processes that balance regulatory obligations with customer needs

     

What we’re looking for

You’re someone who thrives on collaboration and enjoys problem-solving. You’re proactive in seeking improvements and understand the importance of effective communication with suppliers to deliver excellent service to our customers. You are a natural leader with a passion for helping your team develop and thrive in their roles.

     

You’ll also be able to demonstrate:

  • Experience in managing supplier relationships and resolving queries
  • Strong analytical skills to monitor account statuses and identify trends
  • Ability to implement process improvements for enhanced efficiency
  • Familiarity with quality assurance practices and governance in supplier management

           

The package

We offer a basic starting salary of up to £40,000, plus a bonus of up to £1,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday and the option to purchase an additional 5 days.

      

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension with enhanced employer contribution of up to 10%
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym

          

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

      

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

     

Interview process

  • Initial phone screening with a member of our Talent Acquisition team 
  • In-person interview with scenario-based questions to assess your problem-solving skills
  • Final interview to meet the team and discuss your vision for the role

     

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

#LI-Hybrid

The role

As a member of the Chichester Residential office you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team.

The role is required predominantly on Saturdays only with the potential for additional hours on an ad hoc basis. The hours are 9.00am to 4.00pm

Key deliverables

•    Answering the phone, speaking with clients who visit the branch

•    Registering applicants 

•    Keeping window cards/brochure displays/office systems up-to-date

•    Maintaining client files and the Residential client database

•    Booking viewings and market appraisals

•    Accompanying viewings as required

•    Providing viewing feedback to landlords

•    Any other ad hoc duties required

Person specification

•    Similar experience is not essential but would be preferred

•    Experience in a customer facing role in an environment offering excellent levels of service to high end clientele. 

•    Professional approach and trustworthy 

•    Excellent communication skills both over the telephone and in person

•    Ability to establish and maintain effective working relationships with colleagues and clients

•    Good organisational and co-ordination skills

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Job Title: Governance & Commercial Support Specialist – Motor Finance

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for a Governance & Commercial Support Specialist to join our Motor Finance team. This is an exciting opportunity to play a key role in supporting the governance, operational effectiveness, and commercial oversight of our growing Motor Finance partnerships portfolio.

Working closely with the Motor Steering & Governance Lead, Account Managers, and a range of internal stakeholders, you’ll help ensure partner activities remain compliant, operationally effective, and aligned with our governance frameworks and risk appetite. This is a varied, delivery-focused role that combines governance, reporting, commercial support, and stakeholder engagement, making it an excellent opportunity for someone looking to build a career within commercial operations, governance, risk, or account management.

Key Responsibilities

  • Support the delivery of commercial governance activities, controls, and partner oversight across the Motor Finance portfolio
  • Monitor, track, and escalate partner-related risks, incidents, compliance actions, and governance requirements
  • Maintain key governance trackers, ensuring actions are accurately recorded, progressed, and completed within agreed timescales
  • Produce and maintain reporting, data analysis, dealer allocations, distribution lists, and operational management information
  • Support audit readiness through accurate record keeping, governance documentation, and maintenance of audit trails
  • Provide operational and transactional support across the motor finance lifecycle, working closely with Commercial, Operations, Finance, Risk, and Compliance teams
  • Assist with Quarterly Business Reviews through data collation, reporting, document preparation, and insight generation
  • Identify opportunities to improve governance processes, reporting accuracy, and operational efficiency

Skills & Attributes

  • Previous experience within governance, risk, controls, compliance, audit, operational oversight, or a similar business support environment
  • Strong Excel and spreadsheet skills with the ability to analyse data and produce meaningful reports
  • Excellent organisational skills with the ability to manage multiple priorities and deadlines simultaneously
  • Strong attention to detail and a commitment to maintaining accurate records and documentation
  • Confident communicator who can build effective relationships with stakeholders at all levels
  • Proactive, self-motivated, and comfortable taking ownership of tasks through to completion
  • Experience within financial services, banking, motor finance, or a regulated environment would be advantageous
  • A growth mindset and desire to develop within a commercial or governance-focused career path

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

  • Competitive salary and comprehensive package, contributory pension, and health cash plan
  • Opportunity to buy/sell holiday giving you even more control over your work-life balance
  • Flexible benefits including private medical insurance and lifestyle discounts
  • A culture that values collaboration, development, and wellbeing
  • Exposure to senior stakeholders and the opportunity to develop your commercial, governance, and operational expertise
  • A role that provides a strong foundation for future progression into Account Management, Commercial Partner Management, or Governance leadership roles

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it.

You don’t need to meet every requirement. If you have experience in governance, controls, compliance, operational oversight, risk, audit, or financial services and can demonstrate around 75% of the skills we’re looking for, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

  • Call with our Talent Acquisition team
  • First-stage interview via Microsoft Teams with the Hiring Manager (60 minutes)
  • Final-stage competency-based interview including a data-based scenario exercise (75 minutes, face-to-face)

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Job Title: Financial Controller – Enhanced Debt (Loan Asset Management)

Business Unit & Team: BNP Paribas Asset Management – Alts

Reporting to: Finance (Loan Asset) Manager – CRE Debt

Location: London, UK (Bishopsgate)

BNP Paribas Asset Management (BNPP AM) is the asset management division of BNP Paribas Group. As of July 1, 2025, AXA Investment Managers’ (AXA IM) activities have been fully integrated into BNPP AM, creating a unified and strengthened global platform.

BNPP AM is a leading global asset manager, leveraging the Group’s scale, stability, and expertise. We serve a diverse client base, including institutional investors, corporations, distribution partners, and retail clients worldwide. Our investment capabilities cover a broad range of asset classes, from traditional strategies like equities, fixed income, and multi-assets to alternatives such as real estate, infrastructure, private debt, and private equity. This allows us to tailor solutions to meet client objectives.

With AXA IM’s integration, BNPP AM now ranks among Europe’s top asset managers, managing approximately €1.6 trillion in assets, with a focus on long-term savings and alternative strategies.

Sustainability is central to our approach. We prioritize ESG and responsible investing to deliver sustainable, long-term performance while supporting environmental, social, and economic transitions. Adopting a pragmatic, long-term perspective, we aim to generate durable value for clients, employees, and the economy, backed by strong risk management and responsible finance principles.

All figures are sourced from publicly available data as of September 2025

Job Purpose:

Financial Controller – Enhanced Debt (Loan Asset Management) is responsible for the financial oversight, portfolio monitoring and control of commercial real estate debt investments – mainly development financings, from loan closing through their full lifecycle.

The role sits at the intersection of fund management, asset management, risk, and external counterparties, ensuring the accuracy, robustness and timeliness of financial data, cash flows, valuations and reporting.

The position also contributes actively to the ongoing evolution of systems, controls and operational processes in line with the growth and increasing sophistication of the Private Debt platform along with a new strategy (Enhanced Debt) being launched.

Daily responsibilities:

  • Loan & Asset-Level Financial Management
    • Monitor the performance and evolution of CRE and Infrastructure Debt investments from closing to repayment.
    • Track interest payments, principal repayments, fees and cash flows across portfolios.
    • Follow up on covenant compliance (LTV, DSCR, Debt Yield), waivers, restructurings, extensions and refinancings in close coordination with Fund Management.
    • Review asset valuations, cash flow models, tenancy schedules and key operational metrics, including ESG-related indicators.
  • Valuation, Reporting & Governance
    • Prepare valuation committee and loan review materials, support valuation proposals and related documentation.
    • Contribute to statutory, regulatory and investor reporting (incl. SCD where applicable).
    • Coordinate with auditors, company secretaries and external advisors during reporting and review cycles.
  • Operational Oversight & Controls
    • Act as FMCG point of contact for Fund Managers, Facility Agents, Borrowers, Risk teams and service providers on an allocated loan portfolio.
    • Ensure deal closings are properly processed: guidelines check, deal allocation validation, KYC coordination, payment and settlement follow-up.
    • Perform reconciliations between operating systems and internal/external reporting to ensure data integrity and audit readiness.
  • Process & Systems Development
    • Participate in the implementation and enhancement of asset management, reporting and risk systems.
    • Contribute to the continuous improvement of FMCG processes, controls and operating model in a growing Private Debt platform.

Skills, qualifications & experience:

  • Graduate degree from a leading business school, engineering school or university
  • Proven experience in asset management, banking, loan servicer or private debt / real estate debt environment
  • Strong financial, analytical and organizational skills
  • Solid understanding of loan documentation, private debt instruments and development loans
  • Strong interest in Commercial Real Estate Debt
  • High level of autonomy, rigor, and ability to manage multiple workstreams
  • Advanced Excel skills, knowledge of SimCorp Dimension or Blackrock Suite is a plus
  • Fluent English required; French professional proficiency is an asset

Knowledge and skills:

  • Private Debt / Real Estate Debt lifecycle management
  • Financial controls, reconciliations and reporting
  • Covenants, waivers and loan documentation analysis
  • Valuation processes and governance
  • Strong stakeholder management and cross‑functional coordination

We would love to know more about you. Let’s connect! Send us your resume