The role

Responsible for managing the delivery of an effective and compliant service through in-house staff, suppliers and consultants – primarily focussed on hard services – within a single building or group of buildings.

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

•    Degree or equivalent or by experience

•    Membership or Associate Membership of BIFM or IOSH

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

Experience

•    Previous experience in a similar role

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles

•    Management of in-house and supplier staff

•    Management of supplier relationships

•    Good health and safety and environmental knowledge

•    Extensive mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level

•    Experience of managing multi-site environments

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m

We are proud to offer award-winning benefits to support and reward our employees:

• Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
• Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE 

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organisations. Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies.

Global Markets Digital is responsible for driving the product management of innovative digital and AI solutions for both client-facing and internal platforms.

Job purpose 

Purpose:

The Digital & AI Product Manager, Vice President role, will be responsible for managing product delivery on the Markets 360 FICC research platform, with the goal of increasing content consumption across various channels.

The role holder will work closely with the Markets 360 business unit, Technology, and AI Lab teams, to drive the execution of the digital strategy & roadmap.

Scope: Global

Key Responsibilities

• Collaborate with the Product Owner to develop and implement a comprehensive digital strategy for the Markets 360 FICC business. This strategy should be based on a deep understanding of the activity, client needs, market trends, and regulatory requirements, with the goal of identifying new business opportunities and developing innovative solutions to meet client needs.
• Manage end-to-end the capture, scoping, and prioritization of new items, as well as sprint planning and delivery coordination across various portfolio assets, including: API/MCPs, Web Portal, Mobile APP, Emails, Authoring, Publisher…
• Work closely with GM AI Engineering team to define and build AI-LLM powered modules and features to accelerate innovation across the entire research workflows (this includes coordinating validation with the relevant Functions like Risk, Security, Compliance, Legal…).
• Manage relationships with key stakeholders (including Markets 360 Analysts, e-Marketers/Sales, Tech, AI LAB, and Functions) and coordinate digital governance for the platform to ensure effective collaboration and reporting.
• Collect and analyse platform and features usage data to identify trends and feed the product roadmap.
• Interact with clients to capture feedback and refine product needs.
• Run regular market watches to ensure a strong understanding of market and competitors’ trends.
• Collaborate with other internal platforms like CRM, Client enablement, and FICC trading platforms to offer a fully integrated experience for internal and external users.

Requirements

• Higher degree in mathematics, statistics, physics, engineering finance / econometrics or computer science field preferred
• Experience in a similar role in a Tech (particularly Fintech) or Financial Services organization.
• Strong background in digital and/or AI product management
• Proactively able to identify areas of development, improvement or ways to maximise results and takes initiative to implement relevant actions, in the short and long term.
• Strong relationship management skills and an ability to work with individuals to ensure the delivery of set objectives.
• Proven communication / relationship management skills.
• Computer literate and has a passion for well executed technology solutions. Programming experience is an advantage.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organisations. Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies.

Digital Team is charged with driving innovation and digital transformation of Global Markets businesses across client platforms, internal tools and 3d party technologies. In addition, the team reinforces Global Markets’ relationship with fintech, aligned with Global Markets’ business strategies working together with the strategic investment team.

Job Purpose

As a GenAI GTM Product Manager you will be responsible for building MVP & scalable solutions leveraging on the latest AI capabilities to deliver high value products and use cases to the business in collaboration with the AI LAB, Tech and business teams.

Scope: Global

Key responsibilities

• Design and implement Gen AI (LLM) solutions across Global Markets leveraging on the latest AI technologies (e.g. Large Language Models).and the technical team.
• Continuously monitor and improve performance and usage of solutions across the lifecycle, analysing data to identify areas for improvement and growth.
• Participate in prioritisation of business use cases and allocation of resources.
• Help to build a team of GTM Product Managers ensuring good practice and execution of use cases.
• Keep updated with the latest AI-related technologies and market developments.
• Work closely with AI-LLM Product Team to shape future capabilities, eliminate blockers, suggest improvements, and ensure reuse of (part/all) the delivered solutions across businesses.

Requirements

• Master’s degree in Computer Science, Engineering, Mathematics or a related technical field.
• Proven experience in building and deploying technical solutions leveraging on latest (AI) technology. 
• Strong programming skills.
• Experience with LLMs, RAG or agentic use cases.
• Good understanding of concepts and algorithms underlying LLMs.
• Strong communication skills and ability to articulate technical concepts to business stakeholders.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite

The role

Responsible for managing the delivery of an effective and compliant service through in-house staff, suppliers and consultants – primarily focussed on hard services – within a single building or group of buildings.

Please note, we are willing to take into consideration candidates who are looking for part-time hours.

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

•    Supporting community health or wellbeing initiatives.

•     Environmental support (green spaces, biodiversity, or ecosystems

Person specification

Qualifications/Key Skills

•    Degree or equivalent or by experience

•    Membership or Associate Membership of BIFM or IOSH

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

•    Based within Dartford and Gravesham Boroughs. Postcodes DA1 –DA4 and DA9 –DA13.

Experience

•    Previous experience in a similar role

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles

•    Management of in-house and supplier staff

•    Management of supplier relationships

•    Good health and safety and environmental knowledge

•    Extensive mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level

•    Experience of managing multi-site environments

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people

Business Area

The Ethics and Compliance Department provides transversal regulatory advice and support to all the business functions performed globally across BNP Paribas. 

The primary focus of the Market Abuse Surveillance (MAS) function is the oversight and execution of controls focussed upon the assessment of market abuse risk associated with BNP Paribas Group’s businesses, and the identification and detection of potentially market abusive behaviours by BNPP’s employees and clients.   

The function operates automated rule based and analytical surveillance platforms which alert upon potentially anomalous behaviour and subjects the output to further manual analysis and investigation by subject matter experts within the function.  Equally the function exercises oversight processes where surveillance activities are undertaken in the 1st Line of defence or by local entities outside of the core MAS teams.

Job Purpose

Model Risk Governance and Oversight, Market Abuse Surveillance – VP reports to the Global Head of Model Review, Challenge and Oversight. The individual will work across topics relevant to Surveillance and model risk. The role holder will work on a range of topics related to model risk in Surveillance and in time will specialise in specific areas. They will coordinate model risk-related processes across Group surveillance activities, providing support and guidance to ensure global alignment and implementation of best practice across the organisation. The role holder is responsible for ensuring governance requirements are implemented according to the policy and procedural requirements, facilitating model risk-related committees and decision-marking, and delivering initiatives relevant to model risk-related governance.

They will work closely with the RISK IRC (Model Risk) function, Model Risk Management teams, Surveillance model owners, information technology and independent validation teams to ensure compliance, effective governance best practices, regulatory adherence, and transparent risk reporting.  

In discharging these responsibilities, the role holder is expected to provide advice to, obtain input from and provide appropriate information back to, operational surveillance teams across the Group.

Key Responsibilities

Strategic Governance and Oversight: 

• Assist the Global Head of Model Review, Challenge, and Oversight, Market Abuse Surveillance, with the execution of the model risk management governance and oversight activities of the Surveillance Framework.
• Provide support to Market Abuse Surveillance stakeholders enabling them to maintain alignment with regulatory requirements as documented in internal frameworks.
• Maintain risk rating methodologies for models, ensuring consistency and compliance with governance standards. 
• Oversee governance structures that monitor model lifecycle risk, periodic reviews, and issue remediation. 
• Provide oversight of model risk controls, issue tracking and regulatory risk mitigation. 

Regulatory Compliance & Policy Leadership: 

• Ensure model risk governance practices align with internal policy frameworks. 
• Manage regulatory and audit responses related to model risk management, including governance documentation and risk assessments. 
• Develop and implement policy, procedure and control enhancements to meet evolving regulatory expectations. 
• Track and report regulatory findings, issue remediation progress, and compliance milestones. 

Stakeholder Compliance & Policy Leadership: 

• Support model governance forums and committees, ensuring transparent decision-making. 
• Act as a primary liaison between RISK IRC Model Risk Management (MRM), Compliance, Internal Audit, and Business Units across the Group to ensure effective governance and issue resolution. 
• Partner with senior surveillance leadership to drive governance enhancements and facilitate risk-based discussion on model management and oversight. 
• Maintain relationships and transparent communication with 1LoD and Compliance internal stakeholders at a global and group wide level, to ensure timely completion of model reviews and remediation efforts. 

Reporting & Risk Transparency: 

• Oversee and where necessary support the production of MAS model risk governance reports, dashboards, and regulatory submissions via associated Surveillance resources from 1st and 2nd line of defence.
• Provide executive-level reporting on model risk status, issue remediation progress, and compliance milestones. 
• Support accurate and timely escalation of governance concerns to surveillance and Compliance leadership and risk committees. 
• Maintain a centralized repository for all governance-related documentation, including risk rating justifications, approvals, audit trails. 

Process Improvement & Innovation: 

• Identify opportunities to strengthen governance frameworks and enhance transparency in model review processes. 
• Oversee automation and technology initiatives that improve efficiency in model governance and reporting. 
• Implement best practices in risk governance across Group activities, ensuring continuous improvement of model oversight frameworks. 
• Contribute as required to additional projects and activities as defined by the Global Head of Model Review, Challenge and Oversight or as deemed necessary by senior Compliance Management.
• Challenge existing norms, processes and mindsets and offer ideas and a different perspective, whilst contributing to the wider model risk management program.

Requirements

• Master’s degree (or professional qualification equivalent) in finance, risk management, economics, statistics, or a related field.
• Demonstrates experience or knowledge of model risk management within a banking institution. 
• Extensive non-financial risk, governance and regulatory compliance experience within a banking institution.
• Excellent understanding of the three lines of defence model.
• Strong stakeholder management skills, with a track record of influencing senior executives and risk committees. 
• Experience managing change via roles such as Project Manager or Business Analyst. 
• Direct experience managing regulatory interactions. 
• Strong knowledge of regulatory expectations from FRB, OCC, PRA, ECB and other global regulatory bodies. 
• Advanced data analytics and reporting skills, with proficiency in Excel, PowerPoint, and data visualization tools (Tableau, Power BI).
• Exceptional written and verbal communication skills, with experience presenting to senior leadership and regulators. 
• Proven ability to lead governance enhancements and drive process improvements in a complex regulatory environment.
• Strong general knowledge of bank processes and systems.
• Able to achieve objectives within tight time constraints while balancing multiple competing priorities. 
• Excellent stakeholder management, communication and influencing skills, including written skills, with the ability to interact effectively across regions and manage relationships with stakeholders at all levels of seniority.
• Able to clearly communicate expectations across impacted groups (e.g., 1LoD/2LoD) and work collaboratively with people at all levels of the organization and geographic locations. 
• Proactive when it comes to addressing changing business needs and demonstrating problem solving skills.
• Market Abuse Surveillance knowledge or trading background would be beneficial.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support
• Key onsite services and facilities in Scotland – include free monthly massage and yoga, mental health first aiders and seasonal flu vouchers.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Channel Lead – Mid-Market Corporate Sales (B3)

Field Based with regular travel to Swindon

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers. 

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role:

Reporting directly to the Head of Corporate Sales (Mid-Market & Public Sector), you will be responsible for the commercial performance of our Mid-Market Corporate channel. You will be leading a team of experienced Sales Managers and working with some of the UK’s largest employers to deliver our ambitious growth targets, making this role both challenging and high profile.

This is very much a leadership role and you will have full autonomy. You will be a manager of people and will take a lead role on strategic and commercial decisions. With a clear vision, you will provide the overall direction for this channel and set the tone, working closely with our internal support and management team. These relationships will prove vital to your success in the role.

Building growth and maximising profitability will be key to your success. With the customer at the heart of everything you do. You will need both new business and business development skills. Your ability to pitch, negotiate and sell needs to be balanced with sound implementation and long-term relationship management skills too.

This role is ‘Field based’, so comes with a complete ‘home working kit’. Whilst you can be based anywhere in the UK, there will be a requirement to attend meetings in our Swindon & Manchester offices as well as with customers on a regular basis.

Some of your key responsibilities will include:

• Provide strategic leadership to the team of Sales & Business Managers
• Seen as a role model with positive behaviour and values across all departments 
• Develop the sales team to achieve highest standard and motivation
• Help deliver Sales Strategy   

What we’re looking for:

You will be an experienced people manager with a proven track record of leading successful, field-based sales teams in the leasing industry. Commercially focused and customer-driven, you combine strong leadership with expert coaching skills, adapting your style to support both new and experienced team members.

Recruiting, developing and retaining talent comes naturally to you, and you build high-performing teams that deliver sustainable growth. Confident in the complexities of leasing products and services, you communicate strategy clearly to both clients and colleagues, whether in a one-to-one meeting or presenting to senior stakeholders.

Commercially astute and politically aware, you bring credibility in negotiations, conflict management and decision-making. As a strategic thinker with financial awareness, you take a long-term view for both customers and the business, always driving improvements in customer experience while managing stakeholders across Arval, the wider BNP Paribas Group, and beyond.

You’ll also be able to demonstrate:

• Self-motivation, resilient & proactive, bringing a growth mind-set to all that you do
• Strong communication and stakeholder management skills, including the ability to challenge and influence senior leadership
• Expert planning, prioritisation and organisational skills
• Experienced selling into large multi-national companies and developing long term relationships

The package:

We are offering a basic starting salary of up to £80,000, dependant on experience, plus a bonus of up to £8,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

• Company car or cash alternative of £6,000 per annum
• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Speak to Stephen Kirwan for more information. Then click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

• Telephone interview our Talent Acquisition team
• 1.5-hour meeting with the hiring panel, which will include a competency-based interview and presentation task

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.  

#LI-Remote

This is an exciting opportunity to join national property consultancy Strutt & Parker at a pivotal moment in its growth journey, following significant investment and the launch of a refreshed brand identity earlier this year.

Reporting to Strutt & Parker’s Head of Marketing and Client Experience and working closely with the Head of Communications across BNP Paribas Real Estate and Strutt & Parker, the Senior Communications Manager will play a central role in shaping how the business is seen and heard across media, social media and thought leadership.

The successful candidate will develop and deliver strategic communications that raise Strutt & Parker’s profile, support business growth and bring the brand to life for clients and in the wider market. With a strong focus on reputation and visibility, this role will help position Strutt & Parker as the UK’s leading property consultancy.

What You’ll be Doing

• Act as the communications partner for Strutt & Parker’s residential business with management of London sales and lettings, including the new Brokerage model, Research and Private Client teams.

• Serve as a trusted advisor to key spokespeople, building strong internal relationships and ensuring communications is understood, valued and leveraged across the business.

• Build and maintain strong relationships with key media contacts across trade, national, international, and broadcast media to secure high-quality coverage for the brand and for clients’ instructions.

• Plan and deliver impactful communications campaigns to support property launches.

• Develop and execute integrated communications campaigns to promote key research reports and thought leadership initiatives.

• Identify and respond to property market trends and news opportunities, positioning Strutt & Parker as an authoritative and influential voice in the media.

• Create and oversee content for Strutt & Parker’s social media channels to increase reach, engagement and brand impact.

• Produce high-quality written content, including press releases, thought leadership articles, SEO-focused blogs, scripts and briefing documents, ensuring consistency with our tone of voice and core messaging.

• Edit and refine copy for wider marketing materials, including capability statements, award submissions and pitch documents.

• Monitor, evaluate and report on media coverage and campaign performance, providing regular insight and recommendations to stakeholders.

• Work closely with the wider Marketing team to ensure communications activity is aligned with and enhances broader brand and campaign activity.

• Collaborate with relevant industry bodies, PR agencies and press offices, particularly on joint instructions, and with developers and housebuilders where appropriate.

• Plan and support events including journalist engagement, agent workshops, and messaging for key internal conferences and business events.

• Partner with internal communications colleagues to ensure key business wins, appointments and achievements are effectively shared across the wider organisation.

• Develop a thorough understanding of Strutt & Parker’s Rural business and liaise with Rural communications to ensure alignment on corporate matters, content, and cross-selling opportunities within the business.

• Support the Head of Communications in managing issues and crisis communications, helping to protect and enhance the firm’s reputation.

• Line management of a Communications Manager.

Person Specification

• 3-5 years’ experience at manager level, with a strong track record in media relations.

• Exceptional writing and editing skills, with the ability to produce compelling content for a range of audiences and channels.

• Demonstrable expertise across multi-channel communications, including traditional media, digital platforms and social media.

• Commercially aware, with the ability to align communications activity with broader business objectives.

• Confident working with senior stakeholders, with experience advising spokespeople in a fast-paced, high-profile environment.

• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines effectively.

• Experience managing or mentoring direct reports.

• Experience in the residential property sector, luxury/lifestyle brands, or a related industry would be advantageous, but is not essential.