.

Job Title: Wholesale & Stock Financing Manager

Location: Remote / Field Based

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

Reporting to the Head of Wholesale & Stock Finance, the Wholesale & Stock Financing Manager will support delivering the wholesale and stock finance product into the UK Motor market. 

The Wholesale & Stock Financing Manager will help manage the stock finance and wholesale products, contributing to quality submissions to risk, active control of risk factors, regular facility reviews and support of Motor commercial teams where credit lines are implemented to generate retail business. 

The Wholesale & Stock Financing Manager will help create retail opportunities through the active promotion of the BNP Paribas stock and wholesale finance solutions and work with the Retail sales teams to deliver the volume and profit targets of the business.

Key Responsibilities: 

• Working closely with the Motor retail sales team to deliver new sales and revenue growth from new business wins. I.e. generating, fostering and developing relationships with major / strategic key account prospects in order to achieve the Company’s sales targets by selling BNPP PF products to consumers through dealers, with specific emphasis on both £’s Credit Volume and margin after commissions. 
• Under the authority of the Head of Wholesale and Stock Financing support the implementation of Wholesale / Stock Finance to promote Retail finance growth, whilst having awareness for the company capability
• Contribute to Sales presentations where appropriate to impress and win new clients
• Contribute to high quality and regular reporting on wholesale / stock finance business activities using ISF, Power BI and any other systems to support reporting activity.
• Identify and manage dealer risk factors liaising with the Sales teams and Risk as appropriate
• Working closely with OEM partners to implement, manage and control the wholesale facilities

Skills & Attributes:

• Good motor product knowledge 
• Knowledge of wholesale finance and stock funding propositions in the UK 
• Ability to interpret statistics and financial data. 
• Experience would be preferred in managing client relationships 
• Strong interpersonal skills and teamwork 
• Commercial awareness.

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Job Title: UX Design Owner

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent  

______________________________________________  

The Role:

The UX Design Owner is responsible for driving the business forward by designing, prototyping, researching and owning the development of significantly improved UX / customer journey designs for consumer finance products.

Key Responsibilities: 

• Led UX design and prototype development to enhance digital self-service, application journeys, loyalty programs, and new product offerings.
• Created and tested working prototypes through customer research to bring digital requirements to life and improve user experience.
• Collaborated with Product Owners and business teams on customer experience design, research, backlog prioritisation, and user acceptance testing.
• Acted as a UX centre of excellence, ensuring consistency across key initiatives and aligning with brand, external agencies, and internal stakeholders.
• Ensured all digital changes met Legal, Regulatory, and Conduct standards, supporting compliance and customer trust.

Skills & Attributes:

• Strong UX and prototyping skills using mainstream tools, with a focus on digital self-service and customer journey mapping.
• Experience working in Agile teams, supporting or acting as a Product Owner, including writing user stories, acceptance criteria, and conducting user acceptance testing.
• Customer-centric mindset combined with commercial awareness and use of best practice digital development techniques (e.g. benchmarking, customer research, prototyping).
• Effective stakeholder management and governance, with a strong focus on detail, UX quality, and functionality testing to meet customer and business needs.

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Job Title: Regional Sales Lead – OEM Motor Finance

Location: East of England – working remotely, travelling within your specific geographic region (visiting our office in Solihull once a month)

Hours: Full time, Permanent

______________________________________________

A bit about us:

At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.

We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we’re positive, we’re brave, and we own it.

The Role:

As a Regional Sales Lead, reporting to the OEM Motor Senior Manager, you will be tasked with managing the relationships of our OEM dealer partners in your area, meeting ambitious new and used car targets, managing wholesale facilities and onboarding new dealers within your area or geographic territory. You’ll manage a specific region, requiring regular travel within that area, as this is a field-based role.

Key Responsibilities:

• Oversee and manage relationships with OEM Franchise Dealer Partners.
• Deliver dealer training on BNPP-PF systems, campaign packages, processes, and regulatory sales requirements.
• Manage dealer sales performance, including financial products, customer suitability, credit volume, business quality, penetration and acceptance rates.
• Work with dealers to develop and manage ongoing wholesale requirements, monitor utilisation and demonstrator allocation
• Request, monitor and manage flow of dealer information into internal risk and compliance teams
• Handle complaint resolution and maintain strong dealer relationships.
• Oversee customer lifecycle management to enhance engagement and retention.
• Drive the used car opportunity pipeline, identifying and managing potential growth opportunities.
• Prepare, negotiate, and present dealer commission proposals.
• Occasional dealer stock auditing

Skills & Attributes:

• Full driving licence.
• Experience in Retail Motor Finance with a Motor Finance provider.
• Successful track record in in business development and account management within the Motor Finance sector.
• Resilient and able to thrive in high-pressure, target-driven environments.
• Excellent organisational and time management skills.
• Ability to manage stakeholders internally
• Confident with strong networking and relationship-building abilities.
• Strong interpersonal skills, adaptable, and able to work independently or as part of a team.

Could this be you?

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills.

What’s in it for you?

As well as working for a Top Employer UK 2024 and being part of a team that changes customer’s lives, there are some excellent benefits too. We offer a competitive salary, car allowance, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more, as well as monthly awards with plenty of opportunities to win vouchers and prizes. To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers/

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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Job Title: Asset Management Manager

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

Reporting to the Head of Asset management the Asset Management Manager will support the monitoring and development of the Asset Management area. This role will contribute to all aspects of our asset management including significant group synergy with Arval. 

This individual will assist the Head of Asset Management to optimise profitability for the BNP Paribas Personal Finance portfolio by providing information, analysis and technical support for the development and implementation of asset management strategies, which improve portfolio performance and improve customer experience. Supporting the Motor Commercial team and having a strong dotted line into the Risk teams. 

This individual will help manage the residual valuations for the business both on current values and future expected values for residual based products such as personal contract purpose. The Asset Management Manager will help manage portfolio distributions and prepare the monthly Asset management committees (MAMCO). 

Core purpose to contribute providing the business with strategic direction on vehicle valuation data in line with the market and competitors.

Key Responsibilities: 

• Under the authority of the Head of Asset management contribute to implementing a clear strategy for asset management data collation and deployment against the used car portfolio and for the OEM business division. Reporting on actual asset management performance (auction sales) versus predicted outcomes. 
• Analyse market trends, survey reports and sales reports and advise on new and used vehicle market trends and produce Monthly Market report 
• Monitor Residual Value Forecasting models for all vehicles financed by BNP Paribas Personal Finance 
• Monitoring of negative equity assets and forecasting of potential loss 
• Monitor asset management strategies which maximise revenue whilst minimising asset risk and detrimental customer behaviours 
• Working closely with Risk, Finance, and Legal, Operations, Consumer Finance, IT and other colleagues across PF UK to help ensure solutions presented are workable and thought through

Skills & Attributes:

• Experience of an OEM relationship 
• Good understanding of the UK motor industry and vehicle lifecycles. 
• Good understanding of the Credit risk lifecycle 
• Strong analytical background to be able to set relevant analysis to answer questions 
• Experience working on different financial products 
• Self-motivated and committed to delivery

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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Job Title: Senior Risk Analyst – Risk Anticipation

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

 Assist in tracking the bad debt performance against forecasts on a monthly and ad hoc basis to identify variations and carry out root cause analysis. This includes maintaining IFRS9 models and recalculating provision rates for all BNP Paribas PF UK portfolios. 

Identifying ways to improve the accuracy of the provisioning models, providing information, analysis and technical support for the development of loss forecast models. 

To supervise risk analysts as requested, taking responsibility for the work that they undertake. 

The Risk anticipation team are a crucial aspect of risk informing the business of current, past and future credit risk performance in line with the accounting and BNP Paribas group standards and this role is a key component of that team.

Key Responsibilities: 

• Assist in the monitoring of all models against forecast to identify adversities.
• Provide root cause and investigative analysis on a regular basis
• Supply management reports, which evaluate the Cost of Risk of the BNP Paribas PF. 
• Provide month end results, balance structures and report Internally, to group and regulators in a timely and accurate manner
• Communicate effectively with the different stakeholders, including IT, other business units and/or Group to ensure the projects are progressing correctly.
• Perform the economical valuations of Non-performing Loans portfolios to assess potential debt sales

Skills & Attributes:

• Proven experience in SAS Base / SQL or similar programming language
• Existing knowledge of credit bureau data and products. 
• Proven experience in Risk Management or a data analysis function 
• Prior knowledge of forecasting 
• High level of accuracy and attention to detail
• Ability to communicate and influence all levels of management and work with other departments

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Job Title: Regional Sales Lead – OEM Motor Finance

Location: Northwest of England – working remotely, travelling within your specific geographic region (visiting our office in Solihull once a month)

Hours: Full time, Permanent

______________________________________________

A bit about us:

At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.

We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we’re positive, we’re brave, and we own it.

The Role:

As a Regional Sales Lead, reporting to the OEM Motor Senior Manager, you will be tasked with managing the relationships of our OEM dealer partners in your area, meeting ambitious new and used car targets, managing wholesale facilities and onboarding new dealers within your area or geographic territory. You’ll manage a specific region, requiring regular travel within that area, as this is a field-based role.

Key Responsibilities:

• Oversee and manage relationships with OEM Franchise Dealer Partners.
• Deliver dealer training on BNPP-PF systems, campaign packages, processes, and regulatory sales requirements.
• Manage dealer sales performance, including financial products, customer suitability, credit volume, business quality, penetration and acceptance rates.
• Work with dealers to develop and manage ongoing wholesale requirements, monitor utilisation and demonstrator allocation
• Request, monitor and manage flow of dealer information into internal risk and compliance teams
• Handle complaint resolution and maintain strong dealer relationships.
• Oversee customer lifecycle management to enhance engagement and retention.
• Drive the used car opportunity pipeline, identifying and managing potential growth opportunities.
• Prepare, negotiate, and present dealer commission proposals.
• Occasional dealer stock auditing

Skills & Attributes:

• Full driving licence.
• Experience in Retail Motor Finance with a Motor Finance provider.
• Successful track record in in business development and account management within the Motor Finance sector.
• Resilient and able to thrive in high-pressure, target-driven environments.
• Excellent organisational and time management skills.
• Ability to manage stakeholders internally
• Confident with strong networking and relationship-building abilities.
• Strong interpersonal skills, adaptable, and able to work independently or as part of a team.

Could this be you?

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills.

What’s in it for you?

As well as working for a Top Employer UK 2024 and being part of a team that changes customer’s lives, there are some excellent benefits too. We offer a competitive salary, car allowance, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more, as well as monthly awards with plenty of opportunities to win vouchers and prizes. To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers/

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

The Record Keeping department is responsible for the recording and archiving of all eCom and Voice communication. This includes New System architecture, day to day operation and the design and execution of all related Controls.

Job purpose 

• Purpose: act as a Subject Matter Expert (SME) for all Record Keeping Platforms focusing on product architecture, Proof of Concept and Technical Documentation as well as Knowledge distribution across Regions.
• Scope: Global

Key Responsibilities

• Responsible for the delivery of a range of Record Keeping services into the Company.
• Manage the technology, ensuring that it has maximum availability and it is maintained at an appropriate technical level for support and maintenance purposes. 
• Be responsible for various projects and the ongoing change process around project and production activities.
• Join project teams, acting as a Subject Matter Expert (SME) by providing overall expertise and guidance on Record Keeping related aspects of project architecture, design and implementation.
• Technical design authority for all Record Keeping platform architectures.
• Produce detailed high level and low level product and architecture documentation.
• Liaise with external partners and vendors.
• Proof-of-concept evaluation of new architectures, technologies and vendors.
• Maintain current working knowledge of existing and emerging trends in Record Keeping.
• Provide support to BAU teams on Record Keeping technologies.
• Knowledge distribution across Regions.

Requirements

Technical Skills Required:

• Experience in a similar role
• Extensive experience in Record Keeping Technology
• In-depth knowledge of the following systems: 
  • Unigy
  • Blue Wave
  • NICE NTR/NTR-X
  • NICE FUSION
  • VERINT VERBA
  • Mobile Voice Recording
• Basic knowledge of the following systems:
  • Cisco CUCM
  • Oracle SBC
  • Speakerbus
• Experience in VMWare and working in Sandboxes.
• Professional experience, documenting, planning and managing platforms through their life cycle Excellent problem solving skills.

Essential Skills:

• Organised and self-motivated
• Excellent interpersonal and communication skills
• Exceptional service orientation
• Must be able to work in a dynamic, rapidly changing environments
• Knowledge of standard methodologies of Service Delivery (ITIL, COBIT)
• Ability to Design Solutions based on Business requirements
• Technical Documentation

Qualifications and Experience:

• General Banking Knowledge
• Functional as well as technical knowledge of the applications used within BNP Paribas
• Knowledge of the Norms and Standards of the BNP Paribas Group

Personal Attributes and Other Requirements:

• Willing to travel and occasionally work unsocial hours 
• Team worker demonstrating loyalty and commitment to the organisation & team members
• Flexibility
• Dedication
• Collaborative & Inclusive mind-set
• Thoroughness and attention for details

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

The role

Responsible for assisting the site team in the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants

Responsibilities

•    Check and approve expenditure against service charge budget this will include raising of all purchase orders and approving invoices

•    Assist in the monitoring and reconciliation of service charge budget

•    Undertake management of the office and staff welfare areas including staff events, ordering items, and general office management 

•    Support the Operations Manager in all aspects of waste management co-ordination 

•    Contribute to the preparation of Client management reports and attend management meetings as required

•    Provide excellent customer service to internal and external customer base

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

•    Monitor and advance works conducted/service provided by suppliers 

•    Log reactive jobs on Elogbooks and provide reporting when required on activity

•    Undertake bi-weekly building fabric inspections, complete reports and initiate/progress any required works to support the Operations Manager

•    Update the Building portal with pre agreed content and reports for occupiers

•    Assist Building Manager to manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

•    Maintain regular and effective communication with clients and Occupiers

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Complete administrative tasks as required to include use of BNPPRE systems

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

Person specification

Qualifications/Key Skills

•    Membership or Associate Membership of IWFM

•    Managing Safely – accredited by IOSH

Experience

•    Previous experience in a similar role

•    Understanding of commercial leases and the landlord and tenant relationship

•    Understanding of service charge budgets and accounting principles

•    Good health and safety and environmental knowledge

•    Basic mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily 

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.