.

Account Manager

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

An exciting opportunity to join an established team within part of our Mid Market Account management team, you will be responsible for supporting the provision of company cars and light commercial vehicles to our Mid Market corporate customers. 

This fast paced and dynamic role ensures that our customers receive expert knowledge and advice on all aspects of managing and maintaining their fleet of vehicles. This role also offers opportunity to upskill internally whilst learning about the different sales channels we have on offer at Arval.

Some of your key responsibilities will include:

• Responsible for your own portfolio of customers
•  Offering and delivering top quality customer service
•  Building a solution and problem solving to deliver the best possible service to our customers
•  Helping customers to decide on vehicle choice, delivering competitive pricing with required lead times.

What we’re looking for

We are looking for an outstanding account manager. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way whilst demonstrating complete professionalism and tact that comes naturally to you.

You’ll also be able to demonstrate:

•  Confident communicator (verbal & written)
•  Uncompromising customer focus
•  Professional but personal people skills
•  Outstanding ownership & problem-solving ability

The package

We offer a basic starting salary of up to £28,500 plus a core commission element of £4,000. On top of this figure, over-performance can result in an additional £3,000 commission payment.

We also provide a comprehensive benefits package, including:

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.

#LI-Hybrid

We currently have an exciting opportunity to join national property consultancy Strutt & Parker at a pivotal moment in its growth journey, following significant investment and the launch of a refreshed brand identity earlier this year. 

This role is a 12 month Maternity Temporary role.  

Reporting to Strutt & Parker’s Head of Marketing and Client Experience and working closely with the Head of Communications across BNP Paribas Real Estate and Strutt & Parker, the Senior Communications Manager will play a central role in shaping how the business is seen and heard across media, social media and thought leadership.

The successful candidate will develop and deliver strategic communications that raise Strutt & Parker’s profile, support business growth and bring the brand to life for clients and in the wider market. With a strong focus on reputation and visibility, this role will help position Strutt & Parker as the UK’s leading property consultancy.

What You’ll be Doing

• Act as the communications partner for Strutt & Parker’s residential business with management of London sales and lettings, including the new Brokerage model, Research and Private Client teams.

• Serve as a trusted advisor to key spokespeople, building strong internal relationships and ensuring communications is understood, valued and leveraged across the business.

• Build and maintain strong relationships with key media contacts across trade, national, international, and broadcast media to secure high-quality coverage for the brand and for clients’ instructions.

• Plan and deliver impactful communications campaigns to support property launches.

• Develop and execute integrated communications campaigns to promote key research reports and thought leadership initiatives.

• Identify and respond to property market trends and news opportunities, positioning Strutt & Parker as an authoritative and influential voice in the media.

• Create and oversee content for Strutt & Parker’s social media channels to increase reach, engagement and brand impact.

• Produce high-quality written content, including press releases, thought leadership articles, SEO-focused blogs, scripts and briefing documents, ensuring consistency with our tone of voice and core messaging.

• Edit and refine copy for wider marketing materials, including capability statements, award submissions and pitch documents.

• Monitor, evaluate and report on media coverage and campaign performance, providing regular insight and recommendations to stakeholders.

• Work closely with the wider Marketing team to ensure communications activity is aligned with and enhances broader brand and campaign activity.

• Collaborate with relevant industry bodies, PR agencies and press offices, particularly on joint instructions, and with developers and housebuilders where appropriate.

• Plan and support events including journalist engagement, agent workshops, and messaging for key internal conferences and business events.

• Partner with internal communications colleagues to ensure key business wins, appointments and achievements are effectively shared across the wider organisation.

• Develop a thorough understanding of Strutt & Parker’s Rural business and liaise with Rural communications to ensure alignment on corporate matters, content, and cross-selling opportunities within the business.

• Support the Head of Communications in managing issues and crisis communications, helping to protect and enhance the firm’s reputation.

• Line management of a Communications Manager.

Person Specification

• 3-5 years’ experience at manager level, with a strong track record in media relations.

• Exceptional writing and editing skills, with the ability to produce compelling content for a range of audiences and channels.

• Demonstrable expertise across multi-channel communications, including traditional media, digital platforms and social media.

• Commercially aware, with the ability to align communications activity with broader business objectives.

• Confident working with senior stakeholders, with experience advising spokespeople in a fast-paced, high-profile environment.

• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines effectively.

• Experience managing or mentoring direct reports.

• Experience in the residential property sector, luxury/lifestyle brands, or a related industry would be advantageous, but is not essential.

We are proud to offer award-winning benefits to support and reward our employees:

 • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

 •    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice. 

 BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

Strutt & Parker’s Cambridge office is seeking a new member to join the rural consultancy and management team. As a key office within Strutt & Parker, we have a growing team with a wealth of opportunity for career progression.  

We undertake the full range of rural services for our clients, offering a diversity of work in management, consultancy, valuation, farming and environmental services.  The role will involve a blend of estate management and consultancy working within the team but with opportunities to work with other disciplines within the office. 

We are looking for a real team player – someone with energy, drive and a wish to grow and further their career in rural surveying. 

In this role you will:

•    Work with the Director and senior members of the team in delivering high quality work for key clients

•    Act as supporting agent for a selection of estate management clients offering well rounded, professional advice.

•    Undertake estate and farming business reviews. 

•    Ensure the achievement of key client deliverables.

•    Adhere to internal and client process and compliance standards.

•    Support opportunities to leverage skills and expertise to develop new business for the wider team.

•    Display innovative thinking to assist with introductions and delivery of new business.

•    Undertake secured lending and other professional valuations.

•    Manage and lead trainees within the team.

•    Mentor and coach junior members of the team.

•    Monitor the profitability of the client relationship and seek to identify and develop new business opportunities.

About you:

•    A competent and experienced MRICS qualified rural surveyor with an appropriate record of delivering work across a range of projects.

•    Capable of building relationships with existing and new clients and generating new opportunities.  

•    Possessed of a composed manner in order to be able to work under pressure.

•    Have good time management skills with the ability to prioritise workloads and achieve deadlines.

•    Value accuracy and attention to detail

•    Display excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, and clients.

•    Hold a full UK drivers licence

Qualifications:

•    Relevant undergraduate/postgraduate degree or equivalent.

•    MRICS qualified – preferably Rural pathway with 6 months to 2 years PQE.

•    Preferably RICS registered Valuer or working towards this

•    CAAV membership/qualification an advantage.

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

Due to growth, our dynamic and enthusiastic team are seeking a new member to join their rural consultancy and management team. As a key hub office within Strutt & Parker, we have a vibrant multidisciplinary office with a wealth of opportunity for career progression.  

We undertake the full range of Rural services from  within our multi-skilled team, with diversity of clients and work types through management, consultancy, valuation, farming and environmental services.  Our technical excellence ensures an impressive client base, and we advise on some of the most prestigious landowners in the area. The role will be a blend of Estate Management and professional consultancy, working within the team but with opportunities to work with other disciplines within the office. 

Our ethos sits at the heart of how we work and what we do; we are looking for a real team player – someone with energy, drive and a wish to grow and build their career in rural surveying.  

In this role you will:

•    Act as lead agent on the ground for a selection of key estate management clients with regular client interaction.

•    Work to support senior team members in wider estate management and professional consultancy projects and including interaction and liaison with other professionals in our wider business.

•    Have the opportunity to work on secured lending and other professional valuations if the candidate is appropriately qualified and wishes to;

•    Start to take on a role of actively supporting training and graduate team members. 

•    Build and cultivate a strong professional network in the region and be a brand ambassador for our company.

•    Support in marketing events and business development for and alongside the team. 

About you:

•    You will have a great ‘can do’ attitude. 

•    Competent and experienced (ideally MRICS qualified but not essential) rural practitioner with experience of delivering work across a range of projects

•    Demonstrate aspirations for and initial leadership potential, capable of building relationships with existing and new clients and generating new opportunities with time

•    You will have all the great qualities we would normally expect: you will work well under pressure, be organised and efficient with your time, accurate and pay attention to the detail and be an exceptional communicator. 

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Health Cash Plan, up to 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Job Title: Compliance Manager, Compliance Advisory

Business Unit & Team: General Secretary – UK Compliance

Reporting to: Senior Compliance Manager

Location: London

BNP Paribas Asset Management (BNPP AM) is the asset management division of BNP Paribas Group. As of July 1, 2025, AXA Investment Managers’ (AXA IM) activities have been fully integrated into BNPP AM, creating a unified and strengthened global platform.

BNPP AM is a leading global asset manager, leveraging the Group’s scale, stability, and expertise. We serve a diverse client base, including institutional investors, corporations, distribution partners, and retail clients worldwide. Our investment capabilities cover a broad range of asset classes, from traditional strategies like equities, fixed income, and multi-assets to alternatives such as real estate, infrastructure, private debt, and private equity. This allows us to tailor solutions to meet client objectives.

With AXA IM’s integration, BNPP AM now ranks among Europe’s top asset managers, managing approximately €1.6 trillion in assets, with a focus on long-term savings and alternative strategies.

Sustainability is central to our approach. We prioritize ESG and responsible investing to deliver sustainable, long-term performance while supporting environmental, social, and economic transitions. Adopting a pragmatic, long-term perspective, we aim to generate durable value for clients, employees, and the economy, backed by strong risk management and responsible finance principles.

All figures are sourced from publicly available data as of September 2025

Job Purpose: 

To act as the UK Compliance Advisory specialist within the firms regulated entities with a focus on our Alternatives and Prime platform.

Your daily responsibilities: 

• Identify regulatory changes impacting each expertise, effectively communicate these to the business, work collaboratively with the business on impact assessments, gap analysis and implementation of the requirements.
• Provision of accurate and timely advice and training to the UK regulated entities to facilitate their adherence to UK Compliance policies and Global policies, focusing particularly on the front office investment management activities of each expertise.                       
• Ensure that the conflict of interest register is maintained for these expertise, potential and actual conflicts are discussed with the business prior to new activity commencing and conflicts are assessed on a continued basis.
• Represent compliance on projects, review of new business initiatives and organisational changes.
• Regularly attend and input into expertise 1st line control committees and investment committees.
• Preparation and completion of client reporting and regulatory reporting including filing a Form ADV with the SEC as AXA IM UK is registered with the SEC as an exempt reporting adviser.
• Assist the Senior Compliance Advisory Manager in leading the day-to-day activities of the Compliance Advisory Team including monitoring the advisory inbox, required sign-offs and approvals and in the absence of the Senior Compliance Manager participate in relevant governance committee meetings.
• Assist and support the Senior Compliance Advisory manager in the maintenance, ongoing effectiveness and implementation of all compliance policies and procedures owned by the Compliance Advisory team.
• Assist the Senior Compliance Advisory Manager in providing updates, assessments and escalation of issues as required to the UK Head of Compliance.

We welcome different combinations of skills, qualifications & experience:

• Relevant professional qualification would be preferable but not essential.
• Previous Asset management experience largely gained in a Compliance function, in an investment management environment with exposure and familiarity in managing related retail and institutional compliance issues.
• Experience and knowledge of private markets business including Real estate, alternative credit, private equity/debt, infrastructure equity/debt and hedge funds.

Your knowledge and skills:

• Thorough understanding of the Investment Management business servicing both institutional and retail clients with a particular focus on alternative investments.
• Technical regulatory expert (with previous experience of private market regulation)
• The ability to build business relationships with senior stakeholders.
• Effectively work with and challenge the business where required.
• Excellent verbal and written communication skills with the ability to effectively communicate with all areas of the business.
• Excellent problem-solving skills taking a collegial and collaborative approach. 

We would love to know more about you. Let’s connect! Send us your resume.

Motor Complaints Team Manager

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for an experienced Motor Complaints Team Manager to lead and develop a high-performing team responsible for delivering fair, timely and customer-focused complaint resolutions. You’ll drive operational performance, coach and support your team, and ensure every complaint is managed with empathy, professionalism and in line with FCA regulations and Consumer Duty requirements.

Key Responsibilities

• Lead, coach and develop a team of Complaints colleagues, creating a culture of accountability, continuous improvement and excellent customer outcomes.
• Drive team performance against key operational measures, ensuring complaints are resolved within regulatory timescales and quality standards.
• Support the investigation and resolution of complex complaints, acting as an escalation point where required.
• Use complaint insights and root cause analysis to identify trends, improve processes and enhance the customer experience.
• Ensure regulatory compliance, effective risk management and the appropriate support of vulnerable customers.
• Collaborate with internal stakeholders and external partners, including the Financial Ombudsman Service where appropriate, to deliver fair customer outcomes.

Skills & Attributes

• Proven people leadership experience within Complaints, Customer Operations or a regulated financial services environment.
• Strong coaching and performance management skills with the ability to develop and motivate high-performing teams.
• Good understanding of FCA regulations, Consumer Duty and complaints handling within financial services.
• Strong analytical skills with experience using MI and complaint trends to drive continuous improvement.
• Excellent communication, decision-making and stakeholder management skills.
• Resilient, organised and customer-focused, with the ability to balance empathy, commercial awareness and regulatory requirements.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan.
• Opportunity to buy/sell holiday giving you even more control over your work-life balance.
• Flexible benefits including private medical insurance and lifestyle discounts.
• A culture that values collaboration, development and wellbeing.
• Performance-related bonus scheme.
• Hybrid working with excellent learning and development opportunities to support your career.

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are Positive, Brave and Own It.

Don’t let confidence hold you back. You don’t need to meet every requirement—if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
• Informal chat with the Hiring Manager
• Competency-based interview including a short presentation (90 minutes)

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.