B2C Sales Executive
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.
About the role
You’ll be joining a small and highly successful team who help customers buy our used vehicles directly through AutoTrader and AutoSelect. From the first enquiry through to vehicle delivery, you’ll play an important role in helping customers find the right vehicle and enjoy a smooth buying experience.
Some of your key responsibilities will include:
- Supporting customers throughout their buying journey, responding to enquiries via phone, email, web chat and SMS and helping them make informed decisions about their purchase
- Continuously developing your knowledge of our vehicles and services, explaining options clearly and identifying opportunities to introduce products such as finance, warranties and part exchange
- Managing customer information and sales activity using systems including Salesforce and Adobe, ensuring records are accurate and up to date
- Working closely with colleagues across the sales process to deliver a positive customer experience and help the team achieve its goals
The working hours for this role are 36.25 hours from Monday to Friday.
What we’re looking for
You’re someone who genuinely enjoys delighting your customers, building good working relationships and working towards shared goals. You don’t need to know everything about vehicles from day one, but you’re naturally curious, keen to learn and motivated to deliver a great customer experience.
You’ll also be able to demonstrate:
- Experience in a sales, customer service or other customer-facing role
- Strong communication skills and the ability to build positive relationships with a wide range of people
- A collaborative approach and a willingness to support colleagues to achieve the best outcomes for customers and the business
- An interest in learning about our vehicles, products and services and using that knowledge to help customers make the right choice
The package
We offer a basic starting salary of up to £27,369, plus on-target commission earnings of £6,000. We also offer 25 days holiday as standard, plus bank holidays and an extra day off for your birthday.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Screening call with a member of our Talent Acquisition team
- In-person competency-based interview with the hiring panel
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
#LI-Hybrid
The Role
The Senior Team Administrator plays a key role in supporting the day-to-day operations of a busy real estate office. This position involves overseeing administrative processes, supporting the team and management, and ensuring compliance with regulatory requirements, including KYC and anti-money laundering (AML) procedures.
Responsibilities
- Initiate and progress the onboarding process for all new clients, including setting up jobs in Dynamics and liaising with the Central Client Onboarding Team (CCOT)
- Conduct Know Your Customer (KYC) checks for buyers, sellers, landlords and tenants
- Verify client identity and proof of address in line with regulatory standards
- Perform Anti-Money Laundering (AML) checks and risk assessments
- Ensure all compliance documentation is accurately recorded and securely stored
- Liaise with compliance officers and external bodies where required
- Monitor and update procedures in line with evolving regulations
- Report suspicious activity in accordance with company policy
- Attend weekly team meetings and maintain and update the Work in Progress (WIP) in Dynamics
- Manage contact information and mailing lists in Dynamics, and maintain accurate team files and job records
- Provide diary management and arrange internal and external meetings
- Book trains, flights and hotel accommodation through CWT
- Coordinate client and team events, including organising catering and booking meeting rooms for quarterly client breakfasts
- Download Land Registry information and generate maps using Edozo
- Manage third-party document sharing through Lockself
- Raise invoices and maintain accurate invoice records
- Prepare and submit expense claims through Concur
- Prepare, format, edit and stitch valuation reports, pitch documents and general correspondence, including ring binding reports where required
- Prepare HTML email campaigns and support the maintenance of contact mailing activity
- Maintain filing systems and undertake photocopying, scanning and other general administrative tasks
Person specification
Qualifications and Experience
- Educated to GCSE level or equivalent as a minimum
- Proven experience in a senior administrative role, ideally within real estate or property
- Strong understanding of KYC, AML, and compliance requirements
- Excellent organisational and multitasking abilities
- High attention to detail and accuracy
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and CRM/property management systems
Ability to work under pressure in a fast-paced environment
Strategic Marketing Manager, Alternatives
Business Unit & Team: Alts – Client Group
Reporting to: Global Head of Strategic Marketing
Location: 22 Bishopsgate, London
BNP Paribas Asset Management (BNPP AM) is the asset manager of BNP Paribas, a leading banking group in Europe with international reach. Among the top three asset managers in Europe, the firm manages over €1.6 trillion in assets for institutional, corporate, retail, and wealth clients worldwide. BNPP AM has a global network of local experts in 35 countries, combining global reach with local expertise.
BNPP AM’s expertise spans liquid and alternative investments, with a leadership position in long-term savings management for insurers and pension funds (€850 billion in assets under management).
BNPP AM’s alternatives platform, backed by over 30 years of experience, is the largest in Europe and a global leader, managing approximately €300 billion across real estate, infrastructure, alternative credit and private equity.
BNPP AM offers a broad range of liquid investment solutions, including fixed income, high-conviction active strategies, and a fast-growing ETF offering, totalling over €1 trillion in assets.
Sustainable and thematic investment capabilities are embedded across the business, supporting clients’ long-term objectives.
BNPP AM aims to set a new standard in asset management by harnessing scale, deep expertise, and long-term capital access to deliver sustainable and resilient outcomes for clients and the economy.
All figures are sourced from publicly available data as of September 2025.
Job Purpose:
Deliver compelling, differentiating content aligned with business priorities and corporate narratives help maintain BNP Paribas AM Alts’ position as a market leader.
Responsibilities:
Leadership and Strategic Planning:
- Take the initiative to deliver strategic marketing activities which support capital-raising initiatives and align with sales priorities.
- Develop market-leading product marketing content, particularly for new products which need a strong narrative and clear explanation.
- Create strong, differentiating and data-driven key messages to differentiate BNP Paribas AM Alts products and identify their strengths.
- Support the update, improvement and regular delivery of corporate materials – particularly corporate decks which form the backbone of product presentations.
- Proactively identify and act on opportunities for narratives that will favourably position BNP Paribas AM Alts’ individual and collective capabilities.
- Conduct regular peer analysis to ensure BNP Paribas AM Alts’ narratives and presentations will achieve cut-through.
- Collaborate with peers across the business to align marketing initiatives with overall business goals and collaborate with the wider Marketing team.
- Continuously monitor and enhance corporate materials across the website, presentations and collectively used data to ensure high standards of consistency.
- Undertake broader strategic initiatives by collaborating with peers in the wider business as required.
- Respond to and manage internal strategic marketing requests, providing informed advice and support.
- Ensure compliance with regulatory requirements and brand guidelines across all marketing initiatives.
- Monitor and report on the effectiveness of initiatives through data and by collecting anecdotal feedback.
Qualifications, knowledge and experience:
Qualifications & Experience:
- Degree or equivalent
- Significant experience in the asset management industry, preferably Alternatives (5+ years).
- Strong experience in marketing content creation (corporate & product) in the asset management industry, preferably in Alternatives.
Knowledge and Skills:
- Good understanding of the Alternatives asset management industry.
- Strong skills in creating or driving the creation of compelling and well-articulated content.
- Ability to combine a very hands-on approach and strategic vision.
- Comfort with understanding and challenging complex datasets.
- Conversant in French and English preferred.
Competencies:
- Strong team player.
- Ability to develop and nurture strong working relationship with multiple stakeholders, including senior managers.
- Ability to coordinate various stakeholders and contributors to deliver objectives.
- Capacity to influence and negotiate.
- Strong oral and writing, proofreading and editing skills in English.
- Understanding of financial services (asset management and capital markets).
- Open to constructive feedback.
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Chasing arrears on behalf of clients in accordance with clients’ debt recovery policies
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Maintaining records of tenant actions to settle arrears, including monitoring performance against agreed payment plans
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Liaising with surveyors and client accountants to resolve tenant queries about charges and payments
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Analysing aged debtors and advising surveyors and clients regarding recovery of arrears.
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Maintain records of debtor payment performance and issue payment reminders to poor payers
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Chase arrears on behalf of clients in accordance with clients’ debt recovery policies for the methods and timescales to be employed in escalating recoveries
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Keep surveyors responsible for clients and tenants informed of progress in collecting arrears
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Agree all escalation steps to recover debts with the surveyor responsible prior to initiating action
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Maintain records of agreed repayment plans and ensure such plans are approved by the surveyor and/or client as appropriate
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Track repayments against agreed payment plans and notify surveyors and client accountants of any default
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Instruct solicitors and/or bailiffs to recover outstanding sums in accordance with client instructions and agreed with the surveyor responsible
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Record details of conversations and actions agreed with tenants to clear outstanding arrears
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Provide information to support preparation of monthly credit control reports and aged debtor analyses
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Ensure that all tenant queries are actioned within 24 hours, liaising with surveyors and client accountants as required
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Report any tenant disputes and/or complaints to the surveyor and client accountant responsible
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Reconcile tenant statements / aged debtor reports
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Provide tenants with copies of any missing documentation
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Assist in the allocation of cash receipts at peak periods
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Contribute to the identification of unallocated cash
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Adhere to all agreed procedures and controls
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Participate in the company’s performance management programme, adhering to and promoting internal performance standards.
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Experience in a credit control / rent collection role within a busy office environment. Qualification or part qualification in credit control and debt management or a related accounting discipline a distinct advantage
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Must be highly numerate and accurate with strong attention to detail
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Tenacious, presentable, assertive and self-motivated
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Excellent verbal and written communication skills with professional telephone manner
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Conscientious and highly focussed, with a sound understanding of credit control procedures and an appreciation of data protection issues
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Experience of using computer based accounting systems, ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon, etc.
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Able to work to tight deadlines and manage time effectively
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Good skills in Microsoft Office products (Excel, Word, and Outlook)
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Understanding of accounting techniques including sales ledger transactions, particularly in a property environment, would be an advantage.
- Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Senior Financial Controller
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent
The Role
Reporting to the Director of Finance, the Senior Financial Controller will provide senior leadership across financial accounting, statutory reporting, group consolidation, regulatory reporting and financial control activities for the UK entries.
The role will take ownership of complex reporting and control topics, leading delivery through finance teams, influencing stakeholders across the business and supporting transformation activity to improve quality, efficiency and control.
Key Responsibilities are:
- Support the Director of Finance in delivering the Core Finance control agenda, ensuring financial accounting, statutory reporting, regulatory reporting, group reporting and operational finance control activities are joined up, well governed and delivered to required standards.
- Provide senior oversight of financial accounting, management accounts, statutory accounts and Group consolidation reporting for the UK entities, ensuring outputs are accurate, controlled, complete and delivered to agreed deadlines.
- Responsible for leading and coordinating month-end, quarter-end and year-end reporting processes across relevant finance teams, influencing contributors to deliver high-quality submissions and resolving issues in a timely manner.
- Lead, coach and develop direct reports and colleagues involved in financial accounting and control activities, promoting high performance, technical quality, ownership and continuous improvement.
- Support finance transformation projects, process improvement activity and ad hoc business initiatives as required, ensuring financial control remains embedded through change.
Skills & Attributes
- Strong technical accounting, reporting and financial control skills.
- Can influence senior stakeholders and challenge current processes constructively.
- Leadership, coaching and workload management skills.
- Diligent, organised and can prioritise competing deadlines.
- Can work independently while engaging effectively with all areas of the business.
Could this be you?
Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.
We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.
Equal Opportunities
We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.
Head of Consumer Lending
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent
About Us
At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.
The Role
As a key senior leader within BNP Paribas Personal Finance, you will set the strategic direction, drive growth and deliver operational excellence across the bank’s consumer lending portfolio. With an initial focus on personal loans and the opportunity to expand into other business lines, you will lead a team of professionals and collaborate with colleagues across the organisation to ensure the business meets—and exceeds—its financial, regulatory and customer experience objectives.
Reporting to the Product & Commercial Director, the Head of Consumer Lending must possess deep expertise in consumer lending, a strong understanding of credit risk, and a passion for delivering innovative lending solutions that align with the bank’s overall mission and strategic objectives.
Key Responsibilities
- Develop and execute a comprehensive business strategy for the Consumer lending business, aligning the company’s long-term vision and profit targets
- Monitor business trends, customer preferences and regulatory changes to adapt and evolve the product offering
- Oversee the end-to-end lifecycle management of all consumer lending products, from ideation and pricing to launch and ongoing management
- Set and manage annual budgets, forecasts, and P&L for the personal loans business and any other consumer lending products in the future
- Lead, inspire and develop a high performing team
- Champion a digital first approach, ensuring consumer lending journeys are frictionless, transparent, and accessible across all channels.
Skills & Attributes
- Prior experience in consumer lending, retail banking, or financial services, ideally with experience of operating within a senior leadership role
- In-depth knowledge of the personal loans market, credit risk principles, customer segmentation and regulatory frameworks
- Strong financial acumen, including experience with P&L management, budgeting, and profitability analysis
- Exceptional leadership, communication and stakeholder management skills
Could this be you?
Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.
What’s in it for you
As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:
- Competitive salary and comprehensive package, contributory pension, and health cash plan
- Opportunity to buy/sell holiday giving you even more control over your work-life balance
- Flexible benefits including private medical insurance and lifestyle discounts
- A culture that values collaboration, development, and wellbeing
Apply now to join a team that makes a real impact.
Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers
Your Application Journey
- Call with our Talent Acquisition team
- Informal chat with the Hiring Manager
- Competency-based interview and Case Study Presentation
We aim to complete the process within 4-6 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.
Equal Opportunities
We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.
The Role
We are seeking an experienced Building Surveyor to lead and grow our building consultancy service across a diverse portfolio of rural estates in Scotland. This is a senior role for a surveyor who combines technical excellence with the ability to build trusted relationships and deliver high-quality projects in heritage, agricultural, residential and commercial settings.
Responsibilities
Leadership and Strategy
• Build, develop and lead a high performing team, shaping a growing service line and mentoring junior colleagues.
• Work collaboratively with all colleagues across the rural consultancy business, including rural surveyors, natural capital, farming and forestry consultants.
• Provide strategic advice to estate owners and managers on building performance, risk, energy efficiency, sustainability and capital investment.
Technical Delivery
• Lead building maintenance programmes across multiple managed estates, ensuring proactive planning, accurate budgeting, compliance and long-term asset resilience.
• Deliver stand-alone building projects from inception to completion, including condition surveys, feasibility studies, procurement, contract administration and project management.
• Ensure professional standards across all surveying outputs, including reporting, specifications, tender documentation and contractor oversight.
• Assess quotations obtained for quality and value.
• Obtain statutory consents including, planning, Listed Building and Building Regulations.
• Advise on building cost apportionments between revenue and capital for taxation purposes.
• Undertake insurance reinstatement cost assessments.
Compliance and Safety
• Champion a culture of safety excellence by ensuring the highest standards of Health and Safety are maintained across all activities, leading by example to ensure the well-being of colleagues, contractors and clients at all times.
• Instruct, manage and supervise contractors ensuring compliance with CDM regulations for both notifiable and non-notifiable projects.
Person Specification
• Competent and experienced MRICS or MCIOB qualified surveyor with a minimum of 3 years post qualification experience, ideally within rural, heritage or multi-asset environments.
• Confident managing projects end-to end, with clear communication and good stakeholder management.
• Motivated to build a team, shape a service line and contribute to the business’ long-term growth.
• Practiced at building and maintaining good relationships with colleagues, clients and other stakeholders such as tenants.
• Possessing a composed manner and able to work under pressure.
• Good time management and ability to prioritise workloads.
• High levels of accuracy and attention to detail.
Experience:
• Building Surveyor – MRICS or MCIOB, with a relevant degree or qualifications and minimum of 3 years post qualification experience.
• Proficient in the use of Auto CAD or similar, Word, Excel & PowerPoint.
We are proud to offer award-winning benefits to support and reward our employees:
- Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Finance Settlements Specialist
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, 12-month Fixed Term
About Us
At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.
The Role
As an integral part of ensuring we pay our partners in accordance with set terms, you will be responsible for compiling, processing and settling company partnership payments, dealing with statement enquiries and the reclaim of commissions and cancellation of agreements.
You will work as part of close-knit team, and you will be adept at working with limited supervision. Most importantly, you will be a fast-learner, quickly mastering new systems and processes and supporting the launch of a new settlement engine.
Key Responsibilities
- Compilation of settlement items daily, ensuring all processes and procedures involved are completed
- Completing and responding to statement enquiries from retailers, brokers and dealers
- Preparation of monthly commission settlements and statements
- Completing daily reconciliations and checks
- Identify operational issues with the Treasury Operations Manager within current processes and support changes and improvements, ensuring adequate controls are in place
- Complete settlement related reports as required.
Skills & Attributes
- A-Levels or equivalent/Studying for AAT or equivalent
- High level of problem solving and attention to detail
- Strong Excel skills and numeracy
- Experience of working in Settlement/experience of CODA
- Quickly learns and adapts to new processes and procedures
Could this be you?
Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.
What’s in it for you
As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:
- Competitive salary and comprehensive package, contributory pension, and health cash plan
- Opportunity to buy/sell holiday giving you even more control over your work-life balance
- Flexible benefits including private medical insurance and lifestyle discounts
- A culture that values collaboration, development, and wellbeing
Apply now to join a team that makes a real impact.
Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers
Your Application Journey
- Call with our Talent Acquisition team
- Informal chat with the Hiring Manager
- Competency-based interview
We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.
Equal Opportunities
We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.
We are looking for a Senior Negotiator to join our Residential Sales team in Cirencester. In this role you will be supporting our Head of Office in driving revenue, profitability and lead generation throughout their patch.
Responsibilities
• Delivery of individual and team revenue against set targets through the sale of residential properties in the Cirencester area.
• Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other stakeholders
• To provide exceptional customer service to clients, both face to face and by telephone or email.
• Meeting with clients and provide a service tailored to individual instructions.
• To progress of sales to completion including liaison with solicitors as appropriate and keeping all parties well informed.
• Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.
Person specification
• Ideally you will have previous experience in valuations of £1m+ homes
• Be able to demonstrate a successful track record of meeting and exceeding sales targets
• Demonstrate in-depth local knowledge of Cirencester and the surrounding area
• Possess excellent negotiating skills and rapport building skills
• Demonstrate a full understanding of the residential sales process
• Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions
• Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
• Possess the ability to work well as part of a team but also able to self-motivate and work independently.
We are proud to offer award-winning benefits to support and reward our employees:
Heath & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
#LI-ONSITE
As an Associate Director, this individual will also support the Head of Office in driving revenue, profitability and lead generation throughout their patch. They will be a strong sales person with prior knowledge and a proven record of accomplishment in the same or similar patch.
Responsibilities
- Delivery of individual and team revenue against set targets through the sale of residential properties in the Sevenoaks area.
- Develop relationships and work closely with clients through meetings to secure future instructions/business
- Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other relevant stakeholders
- To provide exceptional customer service to clients, both face to face and by telephone or email.
- Meeting with clients and provide a service tailored to individual instructions.
- To progress of sales to completion including liaison with solicitors as appropriate, and keeping all parties well informed.
- To provide informed advice and expertise to clients and colleagues.
- Maintain a network of both internal and external contacts and make use of these in order to gain information on relevant markets and new business opportunities
- Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.
Person specification
The desired candidate will:
- Be able to demonstrate a successful track record of meeting and exceeding sales targets
- Demonstrate in-depth local knowledge of Sevenoaks and the surrounding area
- Possess excellent negotiating skills and rapport building skills
- Have experience of leading pitches and securing new business
- Demonstrate a full understanding of the residential sales process
- Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions
- Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
- Exhibit commitment to high standards and providing a quality service
- Be able to show a track record of converting market appraisals to sales revenue
- Possess a composed manner and ability to work under pressure
- Have strong time management and ability to prioritise workloads and meet deadlines
- Exhibit excellent planning, organisational and co-ordination skills
- Demonstrate excellent telephone manner and communication, both written and verbal.
- Possess the ability to work well as part of a team but also able to self-motivate and work independently.
- Have working knowledge of Microsoft Office
- Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice