Jobs Archive - Page 4 of 11

The role

The FP&A Controller is responsible for ensuring Budgeting and Forecasting for our Client(s) is managed in an effective and timely manner in accordance with Client requirements.

The objective of the role is to:

• Ensure that all Client and property budgeting and forecasting services are delivered to a consistently high standard and to the service levels required by the Client;

• Maintaining complete and up to date records and financial management, including applying accounting regulations, query management, service charge management, reconciliations, capex, opex and other Client specific procedures;

• Working with surveyors, Clients, occupiers and other team members on the most appropriate actions to resolve queries;

• Supporting the contractual compliance across the team, including performing within the SLAs and KPIs on behalf of BNPPRE; and

• Assisting in continuously improving processes for market leading best practise financial management and in accordance with all relevant legislation.

Key deliverables

Processes

Processes are seen as essential to the operations of the team, department and wider internal stakeholders. It is key that this role will:

• Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met;

• Work with internal audit and compliance to ensure that all compliance and control requirements are met; and

• Participate in controls of activities.

Service Delivery

The Client Finance department is a critical part of service delivery to many of the BNP Paribas Clients and the Client Accounting and Financial Reporting function is considered to be market leading. It is key that this role will:

• Work with the management team to improve the efficiency, effectiveness and control of their day-to-day work;

• Act as the principal contact point for Clients, surveyors, and other relevant parties on all aspects of accounting service delivery;

• Monitor and produce client budgets and forecasts, including for delivery to occupiers, Provide commentary and analysis, build and maintain financial models and forecasts, reconciliations, service charge budgets, reconciliations, query response and maintaining and collating supporting information as required;

• Ensure that services are delivered in accordance with the agreed contract;

• Attend client meetings as required and work with clients to understand their needs, interpret requirements and respond as appropriate;

• Work with team members on the structuring of accounting records and achievement of reporting goals;

• Ensuring all necessary Quality Assurance reviews have been undertaken and signed off before issue; and

• Assist in internal and external audits of financial information, procedures and controls.

Responsibilities

Financials

• Individual and team based targets; and

• Assists the Manager to manage within budget and minimises overhead spend.

Clients and Business Development

• Manages existing Client relationships;

• Able to work on a broad range of projects, referring to senior colleagues/ external specialists on highly unusual or technical issues;

• Specialist in one aspect of own discipline. Broad knowledge of principles and practices of related disciplines; and

• Enhances BNP Paribas Real Estate‘s reputation through successful delivery.

Systems and Process

• Evaluates, adapts and improves standards, techniques and procedures; and

• Participates in the selection, testing and implementation of new systems features to support accounting operations and is a contributor to BNP Paribas Real Estate projects.

Person specification

• Highly numerate with strong attention to detail and excellent verbal and written communication skills;

• Experience of working within an accounting team within in a property management or similar environment;

• Qualified or part qualified in a recognised accounting qualification (CIMA, ACCA) or qualified through experience. GCSE level qualifications including Maths and English;

• Experience in bookkeeping, internal and external financial reporting, financial operations and associated processes and controls

• Tenacious, presentable, assertive, adaptable, self-aware and self-motivated with excellent verbal and written communication skills and a professional manner;

• Conscientious and highly focussed, with an understanding of accounting and an appreciation of data protection issues;

• Understanding of accounting techniques, including general ledger transactions would be an advantage;

• Committed to the provision of excellent customer service and to meeting deadlines;

• Commercially astute, innovative and solutions oriented;

• Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects; and

• Excellent skills in Microsoft Office products (Excel, Word, and Outlook). Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage.

We are proud to offer award-winning benefits to support and reward our employees:

Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

The Client Accounting Manager is responsible for leading a team which manages Client Accounting and Financial Reporting for our Client(s).

The primary objective of the role is to ensure that the property accounting matters of the properties are managed in an effective and timely manner in accordance with Client requirements.

The Client Accounting Manager supports the Associate Director by:

• Ensuring that all Client and property accounting services are delivered to a consistently high standard and to the service levels required by the Client;

• Managing and leading activities within the Client Accounting and Financial Reporting team to ensure a high performing, efficient and effective accounting function and being responsible overall for the full service;

• Advising surveyors, Clients and team members on the most appropriate actions;

• Ensuring contractual compliance across the team, including SLAs and KPIs are achieved on behalf of BNPPRE;

• Continuously improving processes for market leading best practise financial management and in accordance with all relevant legislation; and

• Contributing to the fee generation and cost savings of the Client Finance team

Key deliverables

People

Effective People leadership is considered critical to the success of the department, to ensuring we attract and retain high performing talent. As a member of the Management team, it is key that this role will:

• Lead the Client Accounting and Reporting team, ensuring employees are of appropriate calibre, well trained and motivated, and organised effectively to meet client requirements;

• Oversee recruitment, retention and career development of employees to develop committed, client focussed teams;

• Establishing and implementing departmental and team targets, setting objectives for the team, ensuring that they are communicated clearly and effectively, and that individual performance by team members against these objectives is monitored, measured and managed;

• Implement the company’s performance management programme, adhering to and promoting internal performance standards, and ensuring areas for development and improvement are identified and addressed; and

• Act as a mentor and role model to the Client Accounting and Financial Reporting team members in their day to day activities. Provide coaching and support the team to ensure appropriate levels of performance and technical skills are maintained.

Processes

Processes are seen as essential to the operations of the team, department and wider internal stakeholders. As a member of the Management team, it is key that this role will:

• Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met;

• Design and implement the departmental control framework and delegation policy relevant to their areas;

• Work with internal audit and compliance to ensure that all compliance and control requirements are met; and

• Participate in and monitor the effectiveness of controls of activities performed by the team.

Service Delivery

• Work with the SMT team and other members of Client Finance to improve the efficiency, effectiveness and control of the Client Accounting and Financial Reporting operations;

• Act as the principal contact point for Clients, surveyors, and other relevant parties on all aspects of accounting service delivery;

• Manage, monitor and produce client accounting records, including client statements and/or profit and loss and balance sheet reporting, VAT and other tax reporting, charges to Occupiers and Clients, reconciliations, CIS, rent deposits, and bank, cash, and service charge reconciliations, query response and maintaining and collating supporting information as required;

• Keeping property and finance data up to date and managing the finance elements of the database.

• Undertaking financial analysis and data analytics, with business intelligence as appropriate.

• Ensure that services are delivered in accordance with the agreed contract;

• Attend client meetings as required and work with clients to understand their needs, interpret requirements and respond as appropriate;

• Provide advice and guidance to team members on the structuring of accounting records and achievement of reporting goals;

• Ensuring all necessary Quality Assurance reviews have been undertaken and signed off before issue; and

• Assist in internal and external audits of financial information, procedures and controls.

Responsibilities

• Individual and team based targets; and

• Manages within budget and minimises overhead spend.

• Manages existing Client relationships;

• Identifies and helps progress new business opportunities both in and outside own discipline. Builds own network internally and externally;

• Able to work on a broad range of projects, referring to senior colleagues/ external specialists on highly unusual or technical issues;

• Specialist in one aspect of own discipline. Broad knowledge of principles and practices of related disciplines; and

• Enhances BNP Paribas Real Estate‘s reputation through successful delivery.

• Manages and leads the Client Accounting and Financial Reporting team;

• Recognised senior specialist who shares knowledge and advises others;

• Works with and develops junior employees; and

• Coaching/mentoring of others.

• Evaluates, adapts and improves standards, techniques and procedures; and

• Participates in the selection, testing and implementation of new systems features to support accounting operations and is a contributor to BNP Paribas Real Estate projects.

Person specification

• Highly numerate with strong attention to detail and excellent verbal and written communication skills;

• Experience of leading an accounting team within in a property management or similar environment;

• Qualified in a recognised accounting qualification (CIMA, ACCA). GCSE level qualifications including Maths and English;

• Considerable practical experience in bookkeeping, internal and external financial reporting, financial operations and associated processes and controls

• Tenacious, presentable, assertive, adaptable, self-aware and self-motivated with excellent verbal and written communication skills and a professional manner;

• Conscientious and highly focussed, with detailed understanding of accounting and an appreciation of data protection issues;

• Understanding of accounting techniques, including sales ledger transactions would be an advantage;

• Good people management, interpersonal and mentoring skills, with demonstrable experience of leading teams;

• Committed to the provision of excellent customer service and to meeting deadlines;

• Commercially astute, innovative and solutions oriented;

• Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects; and

• Good skills in Microsoft Office products (Excel, Word, and Outlook). Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage.

We are proud to offer award-winning benefits to support and reward our employees:

Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

We are seeking an experienced Associate Director to join our Cirencester office, representing Strutt & Parker across the highly desirable South Cotswolds. This is an exceptional opportunity to work within one of the most sought-after regions in the UK, managing relationships with discerning clients and overseeing homes of significant quality and character.

Our team is deeply passionate about the service we provide, and we take pride in the collaborative, positive culture within the office. We celebrate achievements, support one another, and enjoy a variety of team events throughout the year. Finding someone who shares this energy – someone who is motivated, proactive, and committed to delivering an exceptional client experience – is essential.

In this role, you will play a key part in both the ongoing success of the Cirencester office and its future growth. You will demonstrate strong leadership capability, a commercial mindset, and an ability to inspire the team around you. In return, we offer continuous professional development, ensuring you remain fully up to date with industry legislation, compliance, and best practice. This position provides a strong platform to expand your skill set, strengthen your leadership profile, and progress within the wider business.

Prior experience in the premium or prime markets – particularly within a rural or village-house setting – is highly desirable, as is a strong understanding of the expectations of high-net-worth clients.

Responsibilities

Delivery of individual and team revenue against set targets through the sale of residential properties in the Cotswolds area.
Develop relationships and work closely with clients through meetings to secure future instructions/business
Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other relevant stakeholders
To provide exceptional customer service to clients, both face to face and by telephone or email.
Meeting with clients and provide a service tailored to individual instructions.
To progress of sales to completion including liaison with solicitors as appropriate and keeping all parties well informed.
To provide informed advice and expertise to clients and colleagues.
Maintain a network of both internal and external contacts and make use of these to gain information on relevant markets and new business opportunities
Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.

Person specification

The desired candidate will:

Be able to demonstrate a successful track record of meeting and exceeding sales targets
Demonstrate in-depth local knowledge of Cirencester and the surrounding area
Possess excellent negotiating skills and rapport building skills
Have experience of leading pitches and securing new business
Demonstrate a full understanding of the residential sales process
Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions
Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
Exhibit commitment to high standards and providing a quality service
Be able to show a track record of converting market appraisals to sales revenue
Possess a composed manner and ability to work under pressure
Have strong time management and ability to prioritise workloads and meet deadlines
Exhibit excellent planning, organisational and co-ordination skills
Demonstrate excellent telephone manner and communication, both written and verbal.
Possess the ability to work well as part of a team but also able to self-motivate and work independently.
Have working knowledge of Microsoft Office

We are proud to offer award-winning benefits to support and reward our employees:

• Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work

• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE

Job Title: Complaint Handler

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Hours: Full time, Permanent

______________________________________________

The Role:

As a Customer Resolution Professional, you will provide personalised, top-quality support that fits each customer’s unique situation. You’ll stay aligned with key regulations like FCA, DISP, and Consumer Duty standards—always acting with care, professionalism, and attention to detail. It’s about doing right by the customer, following policy, and making every interaction count.

Key Responsibilities:

Deliver fair, empathetic solutions and ensure timely resolution of customer issues, meeting all regulatory requirements and providing appropriate redress when needed.
Achieve “Competent” status through regular case reviews, knowledge assessments, and ongoing professional development as part of the Customer Resolution Training & Competence Scheme.
Proactively identify and resolve customer issues, contributing to continuous improvement in customer journeys and complaint handling processes.
Analyse case causes to identify common complaints, offering feedback for corrective action where feasible.
Manage customer accounts accurately across digital platforms and resolve queries confidently with expert knowledge and excellent communication skills.
Stay updated on industry developments, collaborate with colleagues, and ensure health and safety standards are met in the workplace.

Skills & Attributes:

Experience of working in a Complaints role. (Essential)
Conduct Risk & Consumer Duty knowledge.
Ability to manage difficult and complex customer conversations.
Great understanding of the complaints process.
Ability to collaborate with stakeholders & manage workload within a timely manner.

Could this be you?

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

Your Application Journey

Our hiring process typically includes the following steps:

Initial screening with a member of our Talent Acquisition team.
Competency-based interview (1 hour), F2F with the Hiring team.

We aim to complete the process within 3-4 weeks, though this can vary depending on your availability. If you’re not shortlisted, we’ll still keep you informed of the outcome.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation

Job Title: Customer Service Professional

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Hours: Full time, Permanent

______________________________________________

The Role:

The role of a customer contact colleague is taking responsibility for communicating with our customers, dealers, and brokers on a daily basis via all contact channels. Motor Professionals will be the first point of contact for all customer service-related queries, as well as being an important point of contact for our customers who are in arrears, showing early indictors of financial hardship, and vulnerability.

Key Responsibilities:

Deliver fair and compliant outcomes, in an empathetic manner, whilst offering solutions that deliver first contact resolutions for our customers.
Own individual objectives to support the wider success of the business.
Contribute to discussions, buzz sessions, and brainstorming activities in an agile way to improve our customer’s journeys.
Manage customer’s accounts in accordance with regulatory requirements and internal policies, updating relevant data using various digital platforms with precision.
Take full ownership of the customer’s end to end journey.
Communicate confidently, exercise excellent listening and written skills to resolve customers, brokers, and dealers’ queries with expert knowledge.

Skills & Attributes:

Professional & Well-spoken
Punctual & diligent
Organised and great communication
MS Office package understanding
Computer literate
Great customer service experience
Educated to GCSE or equivalent with grades of C+ in Mathematics and English
Service View and Tallyman Trained
Able to analyse & interpret data

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including;

Competitive salary and a contributory pension scheme
Access to our Health Cash Plan Scheme
A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you?

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

An exciting opportunity for an experienced Property Manager to join our lettings team in Chelsea.

Responsibilities

Manage an allocated portfolio of properties , providing efficient and accurate administrative and day to day management
Keeping fully compliant with up-to-date lettings legislation and best practice procedures referring to Team Manager as necessary
Acting as central contact for landlords, tenants and S&P team members during active tenancies
Providing excellent customer service to landlords, tenants and internal team members within S&P
Checking all invoices and authorising for payment within 48 hours of receipt in the office
Managing supplier statements to ensure payment is made promptly

Performing property visits using Inventory Base software during active Tenancies
Sending visit reports to landlords and managing issues resulting from the visit
Ensuring both Landlord and Tenant comply with statutory and contractual obligations as per the tenancy agreement
Negotiating tenancy renewals and producing memorandum of agreements for signature if required
Accepting and confirming correct notices have been served by both Landlord and Tenant
Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively
Preparing communications and administering for any tenant or tenancy changes in regard to a deed of assignment and/or deed of surrender to end a tenancy
Ensuring the inventory report is kept up to date during the tenancy with any amendments to the property captured
Arranging inventory checkouts and communicate to both Landlord and Tenant.
Dealing with all associated administration to agree with both parties proposed deposit deductions and deposit return
Raising and submitting TDS paperwork within reasonable time frame to not exceed the three month deadline when a dispute has arisen
Organising gas safety records and electrical certificates and ensuring smoke and carbon monoxide alarms are installed following all legislation
Organising and following up any insurance claim on behalf of the Landlord where necessary
Dealing with tenant and client queries regarding property matters
Consulting and update Team Manager and Lettings Office Head where necessary
When required, welcoming visitors and dealing with as appropriate
Attending Lettings and team meetings
Notifying Team Manager of any potential property issues
Supporting and assist the team on the daily running of another portfolio in the absence of other team members
Maintaining paperless filing system – ensuring accurate and up to date.
Keeping databases up to date including CRM and Reapit
Proactively maintaining own legal knowledge and comply with all Lettings legislation

Actively assist wherever possible with training of less experienced team members, helping to ensure everyone is implementing correct processes
Undertake a proactive mind-set with regards to all tasks to ensure all Clients, not only within your own portfolio, are receiving an outstanding service level
Seek out to assist the team & manager(s) when you are not busy
Undertaking audits & projects for the team, not necessarily relating directly to your portfolio
Consider and put forward new ideas to streamline processes for the department
Ensuring the necessary processes and procedures are in place to support compliance
Ensuring accurate data entry and any missing data is obtained and incorrect data corrected

Qualifications:

Propertymark level 3 Certificate in Property Agency (desired not essential)

Experience

Experience within a similar role
A smart appearance and professional approach is essential
Excellent communication skills
Customer-focused, commitment to always maintaining excellent service standards
Team Player
Must possess a composed manner to be able to work under pressure and problem solving
Organised and systematic – ability to prioritise workloads
Ability to meet deadlines
An understanding of confidentiality issues and the use of discretion
Accuracy and attention to detail
Specified processes and routines, work to a fast-paced environment
Good working knowledge of IT systems and user knowledge of Reapit a bonus

We are proud to offer award-winning benefits to support and reward our employees:

Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, company care allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

Strutt & Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

Being a great place to work
Committed to sustainability and having a positive impact
Being dedicated to the development of our people

Business area

CIB UK Compliance is an independent function responsible for providing specialist advice and support to UK Senior Management, business lines and functions in adhering to internal controls and external rules and managing compliance risks.

The function acts as a second line of defence covering areas including; controls, assurance, monitoring, professional ethics, training and competence, whistleblowing, money laundering, market abuse, financial security and regulatory liaison.

Compliance Independent Testing Europe (CIT-E) team is part of the Compliance Controls and Risk Management (‘CCRM’) department at Regional Compliance CIB level, with team members located in UK and France. The CIT-E team mission is to deploy and execute a coherent and consistent 2LoD compliance control programme covering CIB business lines and activities in Europe. This encompasses overseeing the 1LoD control framework through Independent Testing by performing, verification and re-performance of 1LoD controls and Thematic Reviews.

Within CIT-E, the Compliance Reviews Team (‘CRT’) main mandate is to carry out risk-based compliance reviews with a focus on UK specific Compliance risks.

Job purpose

Responsible for carrying out assigned Independent Testing, Thematic Reviews and controls across CIB business lines throughout Europe.

Ensure that high quality impactful Independent Testing reviews and deliverables are finalised within the allocated timelines.

Look for opportunities to continuously improve the Independent Testing and Compliance Reviews methodology and engage proactively and effectively with key stakeholders.

Key responsibilities

Control planning

Contribute to the planning of independent testing and control execution, using the Risk Control Self-Assessment (‘RCSA’), incidents and other available information (e.g. regulatory watch, newsletters).
Take ownership of allocated sections of the testing plan.

Reviews and Control execution

Perform testing and reviews/ controls independently or with limited guidance.
Participate in the review process on allocated reviews with very little supervision, be pro-active and creative when formulating the approach to be taken to progress each review.
Maintain an audit trail for all work carried out during the reviews, control testing, reporting and Action Plan stages.
Challenge the 1 LoD control framework including control applicability, design, methodology (for sampling v and rating) as well as other factors to ensure that the compliance risk articulated in the key objectives of the Generic Control library (GCL) or the Central Control Library (CCL) is appropriately mitigated.
Deliver Independent Testing and Controls within the deadlines set to the expected standards and leave sufficient time for manager review prior to reporting deadlines.
Contribute to the preparation of a high-quality detailed report concluding the work done during the review outlining key findings and agreed remediating actions. Liaise with all necessary key stakeholders to achieve mutual agreement of any recommendations raised during the review with allocated assignees.
Assist in tracking any Compliance recommendations raised through to completion and in reviewing and evaluating evidence submitted for closure. Maintain an audit trail for all work carried out during the reviews, control testing, reporting and Action Plan stages.
Contribute to the execution of controls performed by other team members based in the UK and other regions.
Share and discuss control results with Compliance and Business stakeholders and proactively manage challenge.
Escalate relevant issues to the team managers in a timely manner.
When required, provide guidance to other team members at Associate or Analyst level to help them carry out their work

Reviews and Control reporting

Contribute to the team’s reporting tasks when required.
Record Independent testing and controls results and action plans in the reporting tools.
Assist in the design, preparation and presentation of Management Information.
Coordinate and consolidate reporting of control results with other controllers and teams.

Testing framework and methodology

Cooperate effectively with colleagues in CIT-E and across the compliance department to share relevant information and improve efficiency
Assist the 1LoD in developing and improving its control framework
Liaise effectively with stakeholders in the Business, RISK ORC, Inspection Generale and other functions.
Actively contribute to the planning process for the annual Independent Testing Plan, identifying relevant topics.
Look to improve the effectiveness and efficiency of the 2 LoD control framework and methodology.

Other

Assist in responding- to regulatory and internal audit queries.
Train team members when required.
Participate in specific projects when required.

Requirements

Prior experience in a Compliance role in conducting thematic reviews, controls testing in a financial services environment.
Detailed knowledge of specific Compliance principles and processes in thematic reviews, control testing applicability, testing programmes, controls results and reporting.
Good understanding of global markets, global banking, securities services and or treasury products
Good analytical skills and an ability to translate knowledge and experience into advice and recommendations.
Ability to help design effective risk-based testing in a review.
Good working knowledge of the UK regulatory framework and its application to banking.
Good people management skills and an ability to work with individuals to train them.
Excellent written and oral English skills in order to articulate technical issues and effectively communicate with individuals across the business.
Computer literacy and a good knowledge of common software e.g. Microsoft Office. Experience of relevant specialist Compliance software.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:
Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
Key onsite services and facilities in Scotland – include free monthly massage and yoga, mental health first aiders and seasonal flu vouchers.
Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.

Investing in our people also means we have a collaborative and inclusive culture:

Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

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Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

Compliance is an independent function responsible for providing specialist advice and support to Senior Management, business lines and functions in adhering to internal controls and external rules and managing compliance risks.

The function typically acts as a second line of defence covering areas including; controls, assurance, monitoring, professional ethics, training and competence, whistleblowing, money laundering, market abuse, financial security and regulatory liaison.

Within the Group Compliance, Market Integrity Domain there are five specialist teams (“Practices”), including Record Keeping, which provides comprehensive and consistent 2nd line of defence compliance control and risk management programmes across all Group entities and business lines and functions globally.

Job purpose

The role holder will own the design, development, and continuous improvement of a strategic internal platform that consolidates employee and technology communication channel data. Leveraging Microsoft SQL Server, Power Platform (Power Apps, Power Automate, Power BI), Sharepoint, DataIKU and Python, they will ensure the solution remains high performing, reliable, and aligned with compliance and surveillance requirements across the organisation.

Key Responsibilities

Record Keeping monitoring tool development and maintenance.

Extend and maintain the internal tool using Microsoft SQL, Power Apps, Power Automate, Power BI, and Python. Design, build, and document APIs that integrate upstream and downstream systems, guaranteeing data accuracy and completeness. Optimize database schemas, indexes, and queries to improve performance and resolve technical issues. Automate data‑ingestion pipelines and enhance data‑quality controls to ensure reliable feeds.
Refine the user interface and experience—further develop the intuitive visualisation, categorisation, and navigation features. Strengthen role‑based access management and maintain audit trails for all data‑access activities. Document functional and technical specifications, operating procedures, and troubleshooting guides.
Lead the migration of the prototype to a robust, scalable, business‑as‑usual (BAU)‑ready application. Oversee change‑control processes, conduct performance testing, and certify production readiness. Ensure business‑continuity planning, monitoring, and incident‑response procedures are in place.
Maintain a dynamic backlog (book of work) and prioritise tasks in line with guidance from the Head of Record‑Keeping Practice. Communicate status, risks, and dependencies to stakeholders and senior leadership.
Design, organise, and deliver training sessions for end‑users and technical teams. Build strong partnerships with senior stakeholders across business units, fostering a collaborative, consensus‑driven culture.

Compliance Record Keeping Practice support

Act as the point of contact for internal‑audit engagements that require subject‑matter expertise on the record‑keeping platform.
Support broader Compliance Market Integrity and CIB data initiatives, allocating time and effort as directed by senior leadership.
Ad‑hoc Surveillance Assistance: Provide rapid data‑processing and analysis support for market‑abuse surveillance projects and any related requests.
Serve as the technical expert for investigations concerning record keeping—including whistle‑blowing and disciplinary investigations—delivering forensic data analysis and evidence‑ready reports.

Requirements

Technical Expertise: Proficiency in Microsoft SQL, PowerApps, PowerAutomate, and PowerBI. Strong experience in Python and Sharepoint.
Data Engineering: Solid understanding of data engineering concepts, ETL processes, DataIKU and data integration.
Previous experience in a data governance or data management role, with a focus on data quality, metadata management, and data management.
Outstanding project management skills and proven track record managing complex and demanding projects in the area of IT
Problem-Solving: Strong analytical and problem-solving skills with attention to detail.
Ability to partner stakeholders, drive projects without hierarchical links
Good communication and relationship management skills with a proven ability to communicate and manage relationships at all levels and across different regions and countries

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in Scotland – include free monthly massage and yoga, mental health first aiders and seasonal flu vouchers.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

3. We believe in our people

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Equal opportunities

Adjustments

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The department and role

The individual will take immediate responsibility for the management of their own properties and projects. This role offers first-rate prospects for a confident, enthusiastic, committed individual.

In addition, with the potential to expanding the client base, the individual will be tasked with achieving objectives set out in the department’s business plans and beyond.

There is a supporting team of facilities managers, building managers and our 24hr tenant Helpdesk. The role will require liaison with the full complement of property management staff across the business including employees of BNP Paribas Real Estate Facilities Management & Client Finance as well as staff across other business lines such as agency, lease advisory, building consultancy and investment agency.

Responsibilities

• Taking responsibility for their own clients and helping serve other clients

• Providing high quality Property Management services

• Liaising with the clients, their solicitors and tenants on a daily basis

• Preparing reports for and leading client meetings

• Identifying and undertaking asset management initiatives under supervision

• Advising the client in respect of tenancy applications and controlling the licence process

• Instructing and liaising with facilities managers and building consultants in respect of repairs and planned maintenance programmes

• Carrying out regular property inspections

• Management of Lease / Tenancy Schedules

• Liaising with Facilities Managers in respect of service charge budgeting and reporting and undertaking regular service charge expenditure monitoring and reporting

• Liaising with the client accounting team on production of annual service charge budgets, approving reconciliations, rent raising reports etc.

• Management of income arrears and recovery (supported by a dedicated credit controller), invoice approvals, setting up new properties, maintaining the property database, updating the Helpdesk and Tramps, etc

• Preparing revenue budgets and quarterly forecast reporting with the support of a qualified accountant and finance department assistance

• Facilitating regular tenant meetings with strong occupier engagement skills

• Due diligence for acquisition and disposals

• Attendance at team and department meetings

• Providing line manager responsibility (where applicable) within the team

Person specification

Essential qualifications & experience

• Degree level qualification

• RICS qualified

• Previous use of Tramps or Horizon property accounting packages

• Prior experience within a commercial property management department

• Proven experience of direct reporting to property management clients

• Good working knowledge of Microsoft Excel, Word, and Outlook

• Managing lease events, rent reviews and expiries

• Making recommendations on tenant applications

• Sound Landlord and Tenant knowledge.

• Property Management Accounting knowledge – statements of account, service charges, VAT, arrears recovery, etc

Key skills/competencies

• Excellent written and verbal communication, with a high level of attention to detail

• Pro-active “can do” approach – a good team worker

• Client facing and committed

• Confident in ability to work autonomously – uses initiative / self starter

• Excellent time management, organisational and prioritisation skills

• Professional and presentable

• Enthusiastic, reliable, flexible and friendly

• Numerate

• Full clean driving licence

We are proud to offer award-winning benefits to support and reward our employees:

• Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work

Corporate Sales Manager – Mid Market Corporate Sales

Field Based

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

You will take ownership of a New Business region, seeking and securing new business opportunities will be the core part of your role, owning the end-to-end management of your new business pipeline. You will act as a project lead from initial prospect discovery to successful launch.

Your role will include leading contract negotiations, managing tender processes, and ensuring consistent target achievement and maximising profitability. Working hand-in-hand with the wider business, you will take a leadership role in delivering outstanding service quality and value to every customer.

Building strong relationships is critical to success, with both prospects and internal Arval Journey Makers.

What we’re looking for

You’re an expert at building strong commercial relationships, with a good understanding of corporate leasing, fleet management propositions and salary sacrifice. You also consistently demonstrate high levels of ownership and accountability in your work.

You’ll also be able to demonstrate:

Proven experience of wining complex, corporate, new business
Ability to quickly understand customer needs and shape a bespoke solution that adds value
Long-term and strategic thinking skills
Strong commercial and financial acumen

The package

We offer a basic starting salary up to £60,000 plus additional on target commission of £20,000 (uncapped).We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.

We also provide a comprehensive benefits package, including:

Company car
Access to a salary sacrifice car benefit scheme
Private medical cover, including a digital GP service
Company pension with up to 10% employer contribution
Discounts on our products and services and discounts in many high street brands
2 paid volunteering days every year
Free on-site gym
Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

Telephone interview our Talent Acquisition team
2 stage interview with the hiring panel.

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.