Job Purpose: 

To provide HR administrative support and payroll services for the UK, US and Asia for 6 months

Key Accountabilities

HR Administration – provide a range of services for specific business areas and locations, including 

 • Draft and issue correspondence as required, including new starter contracts, employment references, reference requests, RTW checks and general correspondence. 

• Draft and issue leavers correspondence and inform the business as necessary e.g. IT, Compliance and L&D. 

• Monitor and track all new starter and leaver paperwork, ensuring that it is returned in a timely manner. 

• Maintain an accurate paper and electronic filing system in addition to accurate data management on all HRIS. 

• Manage the HR/Payroll Mailboxes highlighting any issues to Line Manager. 

• Facilitate the Company Induction for new starters, ensuring that it runs smoothly and updating content when necessary. 

• Monitor and flag probationary periods with Line Managers and Business Partners, ensuring that relevant paper work is issued. 

• Monitor and track working hours, absence and holidays based as defined by regional legislation. 

• Support on annual HR processes e.g. annual compensation review. 

• Support the Head of HR Operations on adhoc tasks and projects. 

Payroll – provide payroll services for specific locations and provide back-up support for other locations 

• Preparation and submission of payroll information in line with the payroll calendar. 

• Review and reconciliation of the payroll information once returned by Payroll Provider ensuring approvals are obtained and submitted on time and monthly reports submitted to Finance 

• Management of the company pension schemes and any regional benefits in relation to the enrolment of new starters, update of contractual/personal information and preparation of the monthly payment files for Line Manager to review and submission 

• Preparation of monthly or adhoc reporting 

Customer Service 

• Maintain excellent customer service when responding to customer queries related to terms and conditions, benefits, payroll, policies, etc. in line with the departments service levels and escalate as necessary to Line Manager / Business Partners. 

Education/Qualifications  

• CIPD qualification is desirable 

Experience 

• At least 4 years of experience providing HR administrative & payroll support 

Knowledge and Skills 

• Knowledge of HR Information Systems 

• Demonstrated understanding of HR administrative processes and services 

• Ability to manage multiple priorities 

• Demonstrated customer service skills 

•  Microsoft Office  

Competencies 

• Ability to work independently and organise and prioritise workload 

• Ability to identify and manage confidential and sensitive information or situations in a professional manner 

• Willingness to support team members during periods of high-volume workloads 

The role

As a member of our Sevenoaks Residential Agency team you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team. 

Responsibilities

•    Meet with clients to gather an understanding of their house and garden in order to carry out viewings with applicants

•    Accompany applicants around properties, showcasing our clients’ homes

•    Provide detailed insight to applicants about the properties’ location and benefits

•    Liaise with clients in a polite, professional and confident manner

•    Booking viewings and Market Appraisals

•    Providing viewing feedback to vendors

•    Any other ad hoc duties required

Person specification

Qualifications/Key Skills

•    GCSE level education (or equivalent standard), which will include English and Mathematics qualifications.

•    Must hold full, valid driving licence

Experience

•    Experience is not essential but would be preferred

•    Professional approach and trustworthy 

•    Excellent communication skills both over the telephone and in person

•    Ability to establish and maintain effective working relationships with colleagues and clients

•    Good organisational and co-ordination skills

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE

The role

An exciting opportunity for an experienced Property Manager to join our lettings team in Cambridge.

Responsibilities

  • Manage an allocated portfolio of properties, providing efficient and accurate administrative and day to day management
  • Keeping fully compliant with up to date lettings legislation and best practice procedures referring to Team Manager as necessary
  • Acting as central contact for landlords, tenants and S&P team members during active tenancies
  • Completing tenant referencing and associated paperwork
  • Drawing up tenancy agreements
  • Ensuring tenant arrears are kept on top of
  • Completing KYC on tenants and landlords
  • Providing excellent customer service to landlords, tenants and internal team members within S&P
  • Checking all invoices and authorising for payment within 48 hours of receipt in the office
  • Performing property visits using Inventory Base software during active Tenancies
  • Sending visit reports to landlords and managing issues resulting from the visit
  • Ensuring both Landlord and Tenant comply with statutory and contractual obligations as per the tenancy agreement
  • Negotiating tenancy renewals and producing memorandum of agreements for signature for common law tenancy agreement
  • Accepting and confirming correct notices have been served by both Landlord and Tenant
  • Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively
  • Preparing communications and administering for any tenant or tenancy changes in regards to a deed of assignment and/or deed of surrender to end a tenancy
  • Ensuring the inventory report is kept up to date during the tenancy with any amendments to the property captured
  • Arranging inventory checkouts and communicate to both Landlord and Tenant.
  • Dealing with all associated administration to agree with both parties proposed deposit deductions and deposit return
  • Raising and submiting TDS paperwork within reasonable time frame to not exceed the three month deadline when a dispute has arisen
  • Organising gas safety records and electrical certificates and ensuring smoke and carbon monoxide alarms are installed following all legislation
  • Updating master portfolio spreadsheet to reflect new properties and dis-instructions
  • Organising and following up any insurance claim on behalf of the Landlord where necessary
  • Dealing with tenant and client queries regarding property matters
  • Consulting and update Team Manager and Lettings Office Head where necessary
  • When required, welcoming visitors and dealing with as appropriate
  • Attending Lettings and team meetings
  • Notifying Team Manager of any potential property issues
  • Maintaining paperless filing system – ensuring accurate and up to date.
  • Proactively maintaining own legal knowledge and comply with all Lettings legislation
  • Ensuring the necessary processes and procedures are in place to support compliance
  • Ensuring accurate data entry and any missing data is obtained and incorrect data corrected
  • Accompany viewings with applicants when required
  • Register new applicants when required 
  • Dealing with tenancy progression
  • Keeping records of all activity
  • Sell all company services strongly and ethically to generate new and repeat business
  • Demonstrate a successful track record in meeting and exceeding targets
  • Develop relationships and work closely with clients through meetings to secure future instructions/business
  • Offer a first-class level of customer service at all times
  • Work 1 in 4 Saturdays 9am – 1pm

Person specification

Qualifications:

  • Educated to GCSE level or equivalent as a minimum

Experience

  • A smart appearance and professional approach is essential
  • Excellent communication skills
  • Customer-focused with commitment to maintaining excellent service standards at all times
  • Team Player 
  • Must possess a composed manner in order to be able to work under pressure and problem solving 
  • Organised and systematic – ability to prioritise workloads
  • Ability to meet deadlines 
  • An understanding of confidentiality issues and the use of discretion
  • Accuracy and attention to detail
  • Specified processes and routines, work to a fast paced environment
  • Good working knowledge of IT systems and user knowledge of Aspasia a bonus

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

JOB PURPOSE 

Reporting directly to the IT Governance Manager, the IT OPC role is to assist the IT Governance Manager to ensure the ITs operational risk framework is being monitored in accordance with Group’s model.   

The IT OPC will ensure that issues identified through control testing and incident management are escalated to the IT Governance Manager to be reviewed. 

Supporting the embedded Governance framework of incident management, control testing and ad hoc audits involving IT. 

KEY RESPONSIBILITIES 

Control Testing 

  • Ensure the quarterly controls have been communicated to the relevant Subject Matter Experts (SME) in a timely manner.  
  • Regular reminders sent to SMEs ensuring control testing is completed by the deadline set locally. 
  • Support the review of evidence supplied – highlighting discrepancies to the IT Governance Manager. 
  • Provide a summary of the control testing throughout the collection of comments/evidence and once completed the control ratings and associated action plans for the IT Governance committee. 

Action plans   

  • Following control testing results, support the implementation of Action Plans to support the mitigation and remediation of control points marked unsatisfactory or marginally satisfactory.   
  • Follow up the implementation of the action plans with relevant owners on a regular basis to ensure these are completed by the deadlines set  
  • Provide a summary of the action plans due and overdue for the IT Governance committee 

Procedures   

  • Ensuring all IT procedures follow a standard template with inclusion of Group policy references 
  • Ensure procedures are updated on at least an annual basis 
  • Reporting of procedures due and overdue in the IT Governance Committee Incident Management   
  • Ensure the incidents are moved to closure and monitored by:
    •  Booking of stakeholder meetings 
    • Collection of root cause and mitigating actions to close the incidents
  • Support the business by providing root causes/fixes where there is an IT involvement
  • Provide a summary of the incident volumes for the IT Governance Committee 

Audit Support 

  • Support the IT Governance Manager during audits where possible by supporting: 
    • Collection of evidence 
    • Organise stakeholder meetings 
    • Coordination of SMEs in the business to attend meetings 

The role requires the use of Group Tools (training to be provided by the IT Governance Manager).

COMPANY INITIATIVES 

  • To ensure that all legal, regulatory and statutory obligations are met within own area of responsibility and Compliance is embedded within the business
  • Take responsibility for the Health and Safety of yourself and others whilst at work
  • Participate in training as required and build on own professional development and expertise 
  • Support and demonstrate company values 
  • Keep up to date with any industry wide developments 
  • Comply with Data Protection Legislation with regard to the disclosure of information. 
  • Comply with all requirements from regulatory bodies
  • Carry out any other reasonable tasks as requested by management 

EMPLOYEE SPECIFICATION

CriteriaEssentialDesirableQualificationsGood operational experience
SkillsAdept to learning
Can question and challenge
Interpersonal skills
Attention to detail
Good team workerCan analyse and write clear summary reports
Technical writing capability
Microsoft SharePointKnowledgeBNPP PF UK operating model
Solid understanding of IT
Department operating model
Some understanding of Operational RiskBasic knowledge of FCA’s Role and of the TCF, Conduct Risk and Data Protection PrinciplesPrevious ExperienceWorking to deadlinesManagement of Projects
Supporting regulatory auditsExperience RequiredPrevious operational role within BNPP PF UK or similar roles in a retail finance company

.

Technical Service Delivery Manager

Swindon – Hybrid working – Full-time – Permanent

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers. 

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer. 

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards. 

About the role

You will be responsible for leading both an internal technical authorisations team and outsourced service provider in relation to the service, maintenance and repair of vehicles. You’ll also support performance management across these areas, help shape strategic direction and build high-performing teams for effective cost control and service delivery. Whilst being able to bridge the gap between internal business objectives and supplier execution, being responsible for relationship management, delivery against service delivery agreements, continuous improvement and risk management.

Some of your key responsibilities will include:

  • Lead, support and manage performance of technical authorisations teams
  • Manage relationship and service delivery of outsourced supplier partner
  • Production and presentation of performance reporting
  • Drive continuous improvement, technology adoption and stronger customer outcomes 

What we’re looking for

You’re an inclusive and supportive leader with supplier relationship and performance management experience together with the foundation of vehicle technical experience and qualifications. You’re comfortable working to tight deadlines, making informed decisions and helping teams work efficiently and effectively.

You’ll also be able to demonstrate:

  • Technical service delivery management experience
  • Supplier relationship and performance management, ideally including outsourced service providers
  • Team management experience
  • Experience working to tight deadlines in a busy operational environment
  • Ability to analyse and present data

The package

We offer a basic starting salary of up to £60,000*, plus a bonus of up to £4,600. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday and the option to purchase an additional 5 days.

We also provide a comprehensive benefits package, including:

  • Company car or cash alternative of £5,500 per annum
  • Private medical cover, including a digital GP service
  • Company pension with enhanced employer contribution of up to 10%
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Dedicated on-site social and dining space with facilities to store and heat food, charge your phone and purchase refreshments
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

  • Telephone screening with a member of our Talent Acquisition team
  • In-person interview with the hiring manager

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

*Please note: The salary range shown reflects the starting point of the relevant pay zone and the benchmarked maximum for this specific role. Any salary adjustment resulting from an internal move is subject to the principles of the Group compensation policy and general guidelines. If you’re already within the pay zone, your salary may remain unchanged. The maximum salary may be offered where a candidate’s experience, skills, and performance fully align with the requirements of the role. This approach supports internal mobility as a development opportunity, while maintaining consistency with Group policy. 

#LI-HYBRID

The Role:

To undertake Rural valuations, management and general Rural consultancy in the Suffolk and the surrounding area. 

Requirements:

•    Responsible for the delivery of the valuations work steam in Suffolk and the surrounding area.

•    Undertake valuations for a range of purposes including loan security, tax, inheritance and estate planning (rural, residential and development/planning appraisal)

•    Work with colleagues and the Head of Rural Team to develop all work streams.

•    Produce high quality, detailed and professional reports to our clients in line with agreed timescales.

•    Undertake general Rural consultancy and management work as required.

•    Provide professional and reasoned advice to our clients at all times.

Key Skills

•    Reliable, friendly, approachable and supportive of colleagues.

•    Entrepreneurial, analytical, dynamic and able to apply professional and commercial judgement to deliver results

•    Competent and experienced RICS qualified rural surveyor with experience of delivering work across a range of projects

•    Capable of building relationships with existing and new clients and generating new opportunities

•    Possess a composed manner to be able to work under pressure

•    Good time management and ability to prioritise workloads

•    Ability to meet deadlines

•    Accuracy and attention to detail

•    Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues and clients

•    Confident manner with clients and the team

•    An understanding of confidentiality issues and the use of discretion

•    Ability to network, influence and negotiate effectively.

Qualifications:

•    MRICS

•    RICS Registered Valuer

•    FAAV qualified an advantage

Experience

•    Experience in agricultural and rural residential valuations 

•    Proficient in the use of Word, Excel and mapping software

•    Experience in working in a regional setting potentially covering more than one office location.

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The Role

The Credit Control Assistant works within a team responsible for managing the recovery of monies from tenants / occupiers. The objective of the role is to support the Credit Control Team and liaise with tenants on outstanding debts, manage the recovery of arrears and maintain information relating to actions taken. The Credit Control Assistant supports the Credit Control Team by:

  • Chasing arrears on behalf of clients in accordance with clients’ debt recovery policies
  • Maintaining records of tenant actions to settle arrears, including monitoring performance against agreed payment plans
  • Liaising with surveyors and client accountants to resolve tenant queries about charges and payments

Responsibilities

  • Support existing Credit Controllers with chasing arrears on behalf of clients in accordance with clients’ debt recovery policies for the methods and timescales to be employed in escalating recoveries
  • Keep surveyors responsible for clients and tenants informed of progress in collecting arrears
  • Agree all escalation steps to recover debts with the surveyor responsible prior to initiating action
  • Maintain records of agreed repayment plans and ensure such plans are approved by the surveyor and/or client as appropriate
  • Track repayments against agreed payment plans and notify surveyors and client accountants of any default
  • Support the Credit Controllers with instructing solicitors and/or bailiffs to recover outstanding sums in accordance with client instructions and agreed with the surveyor responsible
  • Record details of conversations and actions agreed with tenants to clear outstanding arrears
  • Provide information to support preparation of monthly credit control reports and aged debtor analyses
  • Ensure that all tenant queries are actioned in a timely manner, liaising with surveyors and Client Accountants as required.
  • Report any tenant disputes and/or complaints to the surveyor and client accountant responsible.
  • Reconcile tenant statements / aged debtor reports.
  • Provide tenants with copies of any missing documentation, creating and issuing charges as necessary.
  • Assist in the allocation of cash receipts at peak periods.
  • Contribute to the identification of unallocated cash.
  • Adhere to all agreed procedures and controls.
  • Participate in the company’s performance management programme, adhering to and promoting internal performance standards.

Qualifications:

  • Good academic at GCSE and or A level background including Maths and English

Person Specification 

  • Experience in a credit control / rent collection role within a busy office environment.
  • Qualification or part qualification in credit control and debt management or a related accounting discipline a distinct advantage
  • Must be highly numerate and accurate with strong attention to detail
  • Tenacious, presentable, assertive and self-motivated
  • Excellent verbal and written communication skills with professional telephone manner
  • Conscientious and highly focussed, with a sound understanding of credit control procedures and an appreciation of data protection issues
  • Experience of using computer based accounting systems, ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon, etc.
  • Able to work to tight deadlines and manage time effectively
  • Good skills in Microsoft Office products (Excel, Word, and Outlook)
  • Understanding of accounting techniques including sales ledger transactions, particularly in a property environment, would be an advantage.
  • Service charge knowledge advantageous.
We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work. 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice .

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Customer Insight Manager

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

Working in the Analytics team, the Customer Insight Manager provides delivery of commercial value through the usage of analytical methods to deliver actionable insight. The aim is to understand, test, predict customer & marketing profitability and its associated levers. They also contribute to the development of the business through:

  • exploitation of customer knowledge & insight
  • statistic survey of our portfolios
  • implementation of decision support tools

Assuring visibility of customer insight within BNP Paribas Personal Finance and Strategic retail partners.

Key Responsibilities

  • Understand customer profile and behaviour of a credit consumer
  • Control and build actual/quantified diagnostics of marketing activity (business lines, products, etc) that provide a clear vision of campaign efficiency, statistical significance & profitability levers
  • Test and learn: Implement A/B & MVT and communicate performance results to wider business
  • Build customer segmentation to treat and engage with customers differently through marketing content
  • Provide insight into optimising marketing based on budget and customer behaviour
  • Analysis of recommendations to improve performance if Digital Channels, assessing KPIs such as conversion, ROI and CLTV and digitally acquired customers, Affiliates/Aggregators, PPC, SEO, Email, SMS and in-app push notifications

Skills and Attributes

  • Proven experience in managing and supervising a team, defining the assignments of colleagues, assessing them and guaranteeing their upskilling
  • Manage and engage relationships with third parties, with experience of presenting to senior stakeholders external to the business
  • Can work with large data sets, summarising data efficiently and effectively using SAS/SQL/Python 
  • Ideally you will have financial services experience and be adept at knowing what drives profit and profitable behaviour

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

  • Competitive salary and comprehensive package, contributory pension, and health cash plan
  • Opportunity to buy/sell holiday giving you even more control over your work-life balance
  • Flexible benefits including private medical insurance and lifestyle discounts
  • A culture that values collaboration, development, and wellbeing

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers 

Your Application Journey 

  • Call with our Talent Acquisition team
  • Informal chat with the Hiring Manager
  • Competency-based interview including a short presentation (90 minutes in total)

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Enterprise Architect

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

As Enterprise Architect, you will propose Information System level architecture solutions, ensuring their consistency, adaptability and sustainability in alignment with UK Enterprise Architecture strategy. Responsible for the successful design of the Information System within BNPP PF UK, you will be accountable for compliancy with the architecture governance framework.

Key Responsibilities

  • Providing support and assisting the project team: helping prepare architecture briefs, ensuring consistency with the BNPP framework
  • Engaging with Research and Design to evaluate and propose technologies to complement business strategy and IT roadmap
  • Using third party engagement, external sources, engagement with peers, etc. Continually updating and expanding knowledge and expertise to develop the architecture discipline within PF UK.
  • Ensuring that all legal, regulatory and statutory obligations are met within own area of responsibility and compliance embedded within the business.

Skills & Attributes

  • Requirements elicitation
  • Adept at influencing at CxO level
  • Can operate across multiple engagements, concurrently and assume architectural responsibility
  • Experience with architecture tools, such as Orbus iServer
  • Knowledge of TOGAF architecture frameworks would be beneficial and ArchiMate as a modelling language.

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

  • Competitive salary and comprehensive package, contributory pension, and health cash plan
  • Opportunity to buy/sell holiday giving you even more control over your work-life balance
  • Flexible benefits including private medical insurance and lifestyle discounts
  • A culture that values collaboration, development, and wellbeing

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

  • Call with our Talent Acquisition team
  • Introductory meeting Teams with the Hiring Manager
  • Competency-based interview including a short presentation (90 minutes)

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Data Privacy Notice – The Curve Group

The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. 

We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. 

We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. 

For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/

The role

This individual will work closely with the National Head of Lettings, and the wider leadership team, in the overall management of the Residential Lettings Oxford team. They will have a focus on strategic decision making in order to drive profitability, enhance service and grow profile. In addition, they will have responsibility for the direct management and results of their business area. 

Please note, this role will require the successful candidate to work Saturdays one in three or four on a rota basis

Responsibilities

•    Motivating the team and leading new initiatives to maximise performance

•    Growing market share and winning new instructions

•    Identifying new business opportunities

•    Local marketing and PR opportunities – AdIntel, canvassing, local sponsorship

•    Full portfolio oversight, management and compliance

•    Monitoring KPIs including – viewing numbers, conversion rates

•    Monitoring (in conjunction with local COT) status of deals within KYC

•    Monitoring individual lettings targets

•    Assessing need for performance management where required 

•    Annual Performance reviews with National Head of Lettings 

•    Increase personal and organisational profile, being visible to new and existing clients as Head of Lettings

•    Ensuring that the performance of the Lettings team is in line with client expectations

•    Developing new business avenues

•    Ensure Lettings team is cross selling where possible and that referral opportunities are maximised across both residential and commercial.

•    Work with other Directors across the residential business line

•    Ensure networking is being maximised by attending relevant events

•    Building Teams and Teamwork – guiding and directing the lettings team; establishing and maintaining the team engagement level needed to achieve the group’s objective; establishing lettings team goals and terms of engagement

•    Builds Trust – taking action to build a relationship of trust with individuals; behaves in ways that are consistent with values

•    Planning – determining objectives and strategies required to deliver results; allocating resources according to priorities; determining how to use resources efficiently to accomplish a task or project

•    Sets Goals & Expectations – translating the strategic priorities of the organisation and the operational plan into relevant goals and expectations for individuals that motivate and drive performance

•    Self Development – absorbing new information and ideas and applying them effectively; remaining up-to-date in one’s knowledge and skills; learning from successes and failures

Person specification

Qualifications:

•    Educated to A level standard or equivalent as a minimum

Experience:

•    Solid experience in leading a successful lettings team

•    Pitching, winning instructions. Managing, maintaining and developing client relationships

•    Proven fee earner

•    Able to work at a strategic level and maintains a network of senior contacts and decision makers

•    Experience in provisingg outstanding client service

•    Self starter and can work with little supervision and, where appropriate, under pressure

•    Coaching/mentoring of others

•    Demonstrate a knowledge of the entire lettings cycle and legal and compliance issues

•    Strong market profile as a new business generator 

•    Proficient in the use of Word, Excel & PowerPoint

•    Previous experience of working to deadlines 

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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