Role Overview
The Senior Health & Safety Manager plays a critical role in supporting teams nationally to ensure effective health and safety management and compliance across the BNP Real Estate Management & Solutions portfolio. This position provides visible, pragmatic, and technically competent leadership and advice to Property Managers, Facilities Managers, senior management, and clients, primarily within commercial property operations.
Working closely with the Director of Health & Safety, you will translate complex legislative and technical requirements into practical, proportionate solutions while identifying emerging risks and opportunities for continuous improvement across the industry.
Key Responsibilities
Strategy, Leadership & Governance
- You will support the Director of Health & Safety in the development and implementation of the Health & Safety Management Strategy. This includes promoting a risk-based approach to safety across the business and providing expert technical guidance to internal and external stakeholders.
- You will be responsible for managing, coaching, and developing a geographically dispersed H&S team, ensuring consistent performance and professional growth.
- Additionally, you will contribute to board-level reporting and provide senior leadership cover when required.
Compliance, Assurance & Auditing
- You will oversee and conduct comprehensive inspection and audit programmes to validate the delivery of the H&S strategy.
- This involves performing regular compliance evaluations across the property portfolio and ensuring all findings are recorded and resolved.
- You will drive the improvement of the H&S Management System, helping teams move beyond basic documentation toward meaningful assurance that risks are being effectively managed.
Operational & Technical Support
- Maintaining a strong national presence, you will provide on-site advice and education to operational teams.
- You will develop practical H&S procedures and standards while assessing potential liabilities and operational risks for the business and its clients.
- Your expertise will also be vital during property mobilisations and due diligence activities.
Building & Fire Safety
- You will act as a key advisor on the Building Safety Act 2022 and the Fire Safety (England) Regulations 2022.
- This includes guiding the business on dutyholder responsibilities and the regulatory framework for higher-risk buildings.
- You will ensure clear accountability between landlords, managing agents, and occupiers while keeping the business updated on legislative changes.
Incident Management & Continuous Improvement
- You will oversee the reporting and investigation of accidents and near-misses, ensuring that lessons learned are communicated across the wider business. You will also support insurance and liability claims by maintaining accurate records. To drive innovation, you will identify opportunities to leverage technology and data to strengthen safety assurance and deliver impactful learning initiatives.
Key Attributes
- You possess a customer-focused and engaging style with the ability to build trusted relationships at all levels.
- You are a confident communicator capable of influencing stakeholders and appropriately challenging standards when necessary.
- You maintain a pragmatic and proportionate approach to risk management and problem-solving.
- You have a deep understanding of facilities and property management operating models and the associated H&S risks.
- You are highly organised, proficient in digital compliance platforms, and comfortable managing competing priorities across a national portfolio.
- You are willing to travel nationally to support properties and teams, with regular attendance at the London office.
Qualifications and Experience
- You hold a minimum Level 5/6 occupational health and safety qualification (e.g., NEBOSH Level 6 National Diploma) or an equivalent recognised certification.
- You are a Chartered member of IOSH (or an equivalent professional body), or you can demonstrate significant progress toward this status.
- You have extensive practical knowledge of UK health and safety legislation and a strong working command of the Building Safety Act 2022.
- You possess significant experience within the property sector, spanning commercial, residential, and mixed-use portfolios.
- You have a proven track record of managing diverse, remote teams and navigating complex management arrangements involving landlords, agents, and contractors.
We are proud to offer award-winning benefits to support and reward our employees:
Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
This individual will work closely with the National Head of Lettings, and the wider leadership team, in the overall management of the Residential Lettings South Kensington team. They will have a focus on strategic decision making in order to drive profitability, enhance service and grow profile. In addition, they will have responsibility for the direct management and results of their business area.
Please note, this role will require the successful candidate to work Saturdays one in three or four on a rota basis
Responsibilities
• Motivating the team and leading new initiatives to maximise performance
• Growing market share and winning new instructions
• Identifying new business opportunities
• Local marketing and PR opportunities – AdIntel, canvassing, local sponsorship
• Full portfolio oversight, management and compliance
• Monitoring KPIs including – viewing numbers, conversion rates
• Monitoring (in conjunction with local COT) status of deals within KYC
• Monitoring individual lettings targets
• Assessing need for performance management where required
• Annual Performance reviews with National Head of Lettings
• Increase personal and organisational profile, being visible to new and existing clients as Head of Lettings
• Ensuring that the performance of the Lettings team is in line with client expectations
• Developing new business avenues
• Ensure Lettings team is cross selling where possible and that referral opportunities are maximised across both residential and commercial.
• Work with other Directors across the residential business line
• Ensure networking is being maximised by attending relevant events
• Building Teams and Teamwork – guiding and directing the lettings team; establishing and maintaining the team engagement level needed to achieve the group’s objective; establishing lettings team goals and terms of engagement
• Builds Trust – taking action to build a relationship of trust with individuals; behaves in ways that are consistent with values
• Planning – determining objectives and strategies required to deliver results; allocating resources according to priorities; determining how to use resources efficiently to accomplish a task or project
• Sets Goals & Expectations – translating the strategic priorities of the organisation and the operational plan into relevant goals and expectations for individuals that motivate and drive performance
• Self Development – absorbing new information and ideas and applying them effectively; remaining up-to-date in one’s knowledge and skills; learning from successes and failures
Person specification
Qualifications:
• Educated to A level standard or equivalent as a minimum
Experience:
• Solid experience in leading a successful lettings team
• Pitching, winning instructions. Managing, maintaining and developing client relationships
• Proven fee earner
• Able to work at a strategic level and maintains a network of senior contacts and decision makers
• Experience in provisingg outstanding client service
• Self starter and can work with little supervision and, where appropriate, under pressure
• Coaching/mentoring of others
• Demonstrate a knowledge of the entire lettings cycle and legal and compliance issues
• Strong market profile as a new business generator
• Proficient in the use of Word, Excel & PowerPoint
• Previous experience of working to deadlines
We are proud to offer award-winning benefits to support and reward our employees:
• Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
#LI-ONSITE
The role
Accountable to the Chief Operating Officer for leading the delivery of an effective and compliant Facilities Management service to BNP Paribas Real Estate UK through in-house staff, suppliers, and consultants – across hard and soft services – within and across the business’s occupied national office portfolio.
The Head of Corporate Facilities will be responsible for managing the day-to-day activities of the Corporate Facilities team and a range of projects impacting the business’s portfolio of offices and will report to the business’s Property Committee or its otherwise agreed delegate.
Key Responsibilities
- Provide best in class customer service to internal customer base.
- Define, set, review, reforecast, operational budgets to ensure they offer value for money.
- Develop, budget, agree and manage capital replacement and planned preventative maintenance programmes.
- Check and approve, where required, operational and capital expenditure against budgets.
- Manage in-house and agency staff and ensure all people-related policies and procedures are followed.
- Proactively maintain regular and effective communication with key stakeholders, colleagues in support functions and the wider Real Estate business’s staff working in our office locations.
- Work effectively with a range of specialist consultants to deliver agreed outcomes.
- Undertake regular premises inspections, complete reports, and initiate/progress any required works.
- Plan and manage projects, demonstrating creativity, foresight and judgement that generate tangible benefit for the business.
- Manage office fit-out, refurbishment and improvement projects from start to finish.
- Manage projects that require cross-functional cooperation.
- Oversee the procurement of goods and services, following corporate and REFM procedures and policies.
- Take responsibility for ensuring supplier service delivery and performance against agreed SLAs.
- Monitor works conducted and services provided by suppliers.
- Manage suppliers to ensure effective, safe and compliant delivery of all M&E and building fabric related services including, life safety systems, vertical transportation equipment, and public health systems.
- Develop and oversee security and emergency procedures, ensuring they are robust and achievable. Provide advice and guidance to offices on their purpose and importance.
- Take an active role in emergency resolution.
- Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR and H&S.
- Proactively update and develop corporate facilities processes and procedures as necessary.
- Ensure compliance with all statutory legislation in respect of health and safety and the environment.
- Conduct and oversee agreed inspection and audit regimes to ensure the effective delivery of agreed strategy including closure of remedial actions.
- Provide guidance and advice on, and demonstrate leadership in, health and safety risk management to members of BNPPRE staff.
- Manage relationships with supply partners involved in H&S management activity in line with agreed SRM processes.
- Manage local environmental activities to meet statutory obligations and achieve or retain industry standards and accreditation, e.g. ISO 14001 and 9001.
- Prepare management reports, provide data for a variety of stakeholders, and attend or chair management meetings as required.
Person specification
Qualifications/Key Skills
- Degree or equivalent.
- Holder of NEBOSH National General Certificate in Occupational Safety and Health (or equivalent).
- Holder of NEBOSH National Diploma in Occupational Safety & Health or working towards it (desirable).
Experience
- Previous experience in a similar role.
- Management of in-house and supplier staff.
- Management of supplier relationships.
- Excellent health and safety and environmental knowledge.
- Good mechanical and electrical services knowledge.
- Understanding of commercial leases and the landlord and tenant relationship.
- Good understanding of accounting principles.
- Excellent English language skills – both written and spoken.
- Experience of managing multi-site environments.
- IT literate – MS Office at intermediate level and other relevant software (e.g. Vantify, Proactis, Snapshot, Tramps).
WHY JOIN BNP PARIBAS REAL ESTATE?
Join BNP Paribas Real Estate to become part of a leading international property business where you can work on prestigious assets, collaborate with experienced professionals and make a visible impact. This role offers the opportunity to take ownership of technical services, strengthen client and occupier relationships, support sustainability ambitions and contribute to best-in-class building performance. You will be supported to develop your expertise while working in an inclusive, collaborative environment that values high standards, fresh thinking and long-term career growth.
We are proud to offer award-winning benefits to support and reward our employees:
- Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
An exciting opportunity for Property Administrator to join our lettings team in Cambridge. We are looking for a strong Administrator to develop their career within a fast-paced and exciting industry.
Responsibilities
- General property and lettings administration
- Manage an allocated portfolio of properties, providing efficient and accurate administrative and day to day management
- Keeping fully compliant with up to date lettings legislation and best practice procedures referring to Team Manager as necessary
- Acting as central contact for landlords, tenants and S&P team members during active tenancies
- Completing tenant referencing and associated paperwork
- Drawing up tenancy agreements
- Ensuring tenant arrears are kept on top of
- Completing KYC on tenants and landlords
- Providing excellent customer service to landlords, tenants and internal team members within S&P
- Checking all invoices and authorising for payment within 48 hours of receipt in the office
- Performing property visits using Inventory Base software during active Tenancies
- Sending visit reports to landlords and managing issues resulting from the visit
- Ensuring both Landlord and Tenant comply with statutory and contractual obligations as per the tenancy agreement
- Negotiating tenancy renewals and producing memorandum of agreements for signature for common law tenancy agreement
- Accepting and confirming correct notices have been served by both Landlord and Tenant
- Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively
- Preparing communications and administering for any tenant or tenancy changes in regards to a deed of assignment and/or deed of surrender to end a tenancy
- Ensuring the inventory report is kept up to date during the tenancy with any amendments to the property captured
- Arranging inventory checkouts and communicate to both Landlord and Tenant.
- Dealing with all associated administration to agree with both parties proposed deposit deductions and deposit return
- Raising and submiting TDS paperwork within reasonable time frame to not exceed the three month deadline when a dispute has arisen
- Organising gas safety records and electrical certificates and ensuring smoke and carbon monoxide alarms are installed following all legislation
- Updating master portfolio spreadsheet to reflect new properties and dis-instructions
- Organising and following up any insurance claim on behalf of the Landlord where necessary
- Dealing with tenant and client queries regarding property matters
- Consulting and update Team Manager and Lettings Office Head where necessary
- When required, welcoming visitors and dealing with as appropriate
- Attending Lettings and team meetings
- Notifying Team Manager of any potential property issues
- Maintaining paperless filing system – ensuring accurate and up to date.
- Proactively maintaining own legal knowledge and comply with all Lettings legislation
- Ensuring the necessary processes and procedures are in place to support compliance
- Ensuring accurate data entry and any missing data is obtained and incorrect data corrected
- Accompany viewings with applicants when required
- Register new applicants when required
- Dealing with tenancy progression
- Keeping records of all activity
- Sell all company services strongly and ethically to generate new and repeat business
- Demonstrate a successful track record in meeting and exceeding targets
- Develop relationships and work closely with clients through meetings to secure future instructions/business
- Offer a first-class level of customer service at all times
- Work 1 in 4 Saturdays 9am – 1pm
Person specification
Qualifications:
- Educated to GCSE level or equivalent as a minimum
Experience
- A smart appearance and professional approach is essential
- Excellent communication skills
- Customer-focused with commitment to maintaining excellent service standards at all times
- Team Player
- Must possess a composed manner in order to be able to work under pressure and problem solving
- Organised and systematic – ability to prioritise workloads
- Ability to meet deadlines
- An understanding of confidentiality issues and the use of discretion
- Accuracy and attention to detail
- Specified processes and routines, work to a fast paced environment
- Good working knowledge of IT systems and user knowledge of Aspasia a bonus
We are proud to offer award-winning benefits to support and reward our employees:
• Heath & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Asset Valuation Analyst
Swindon – Hybrid working – Full-time
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.
About the role
This is a unique opportunity to combine strong numerical and analytical skills with a genuine passion for cars. As an Asset Valuation Analyst, you’ll be responsible for forecasting what vehicles will be worth in the future, supported by a combination of analysing real data and car market trends, with getting hands-on with the latest models, attending manufacturer launch events and even test driving brand new cars. Your future residual value forecasts will help Arval set accurate and competitive lease prices for our customers in a rapidly changing automotive market.
As an Asset Valuation Analyst, you’ll use data, market insight and analytical thinking to help us predict what vehicles will be worth in the future. This is much more than a reporting role. You’ll look for the story behind the numbers, spotting patterns and trends and using those insights to support well-informed valuation decisions. You’ll also work with colleagues and partner manufacturers, clearly explaining the evidence and thinking behind our valuations.
Some of your key responsibilities will include:
- Analyse vehicle and market data to identify trends and insights that could influence future vehicle values
- Apply our valuation methodologies, investigate values that don’t reflect the market and recommend appropriate action
- Work with colleagues and partner manufacturers to review vehicles and clearly explain valuation decisions
- Turn complex analysis into clear, accessible insight to support decision-making
What we’re looking for
You’re analytical and curious, and naturally want to understand what sits behind the numbers. You can move beyond reporting what has happened to understanding why it happened and what it might tell us about the future. You’re also a strong communicator who can turn complex analysis into a clear story for people who may not be data specialists.
You’ll also be able to demonstrate:
- Strong analytical skills, including spotting patterns, trends and meaningful insights in data
- Advanced Excel skills and experience with data visualisation tools such as Tableau or Power BI
- Strong communication and presentation skills, with the ability to explain complex analysis clearly
- Curiosity, sound judgement and confidence in questioning what the data is telling you
Experience with SQL, Python or other coding languages would be useful, but isn’t essential.
The package
We offer a basic starting salary of up to £40,000, plus a bonus of up to £1,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension with up to 10% employer contribution
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
- Plus, a range of flexible benefits to suit your lifestyle
Ready to make a difference?
Sound interesting? Click here to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Telephone screening with a member of our Talent Acquisition team
- 2-Stage interview process with the hiring panel
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
#LI-Hybrid
The Role
We are looking for an experienced Valuer to join the Strutt & Parker team to co-ordinate a range of Rural and Residential valuations throughout Scotland. You will lead other valuers and provide professional guidance and support to them as well being responsible for the delivery of your own valuation work stream.
The successful candidate will provide technical oversight and high-quality valuation advice to clients. You will have the versatility and experience to deal with the valuation of a wide variety of residential and rural properties across Scotland.
Requirements:
• Responsible for the delivery of valuations in Scotland as part of a larger team of Registered Valuers.
• Undertaking valuations for a range of purposes including loan security, tax, inheritance and estate planning (rural estates, farms, residential and development/planning appraisal)
• Deliver RICS Red Book-compliant valuations from instruction through to submission
• Work with colleagues and the Head of Rural Team to develop all work streams.
• Manage existing client relationships on a day-to-day basis
• Operation of major valuation portals
• High-quality reporting, ensuring all reports meet RICS standards and internal policies; participate in internal and external audits related to valuation processes.
• Identify and pursue potential new business opportunities and contribute toward the team’s fee-earning targets.
• Managing instructions or subsections of major projects
• Enhancing Strutt & Parker’s reputation through timely and successful delivery of valuation reports and advice.
• Sharing knowledge with and providing information to colleagues and the wider team
• Maximising efficiency and optimising the profitability of work for the team.
Key Skills
• Reliable, friendly, approachable and supportive, able to inspire others, to coach and develop people’s skills
• Entrepreneurial, analytical, dynamic and able to apply professional and commercial judgement to deliver results
• Demonstrate team leadership, capable of building relationships with existing and new clients and generating new opportunities
• Possess a composed manner in order to be able to work under pressure
• Good time management and ability to prioritise workloads
• Confident manner with clients and the team
• Ability to meet deadlines
• Accuracy and attention to detail
• Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues and clients
• Flexible approach to work and hours undertaken
• An understanding of confidentiality issues and the use of discretion
• Ability to network, influence and negotiate
Qualifications:
• RICS (with good amount of PQE)
• RICS Registered Valuer
• FAAV qualified an advantage
• Full UK Driving Licence
Experience
• Prior experience valuing a range of rural and/or residential properties
• Proven record of delivery in the UK property market within a consultancy or client background, focused on valuation work
• Experience or an interest in driving growth, profitability, and business generation.
• Proficient in the use of Word, Excel and mapping software
• Experience in working in a regional setting potentially covering more than one office location.
- Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
The role
Technical Services Manager – 80 Fenchurch Street, London
An exciting opportunity for an experienced Technical Services Manager to join the team at a prestigious asset located in the City of London. The successful candidate will have experience managing the mechanical and electrical services and associated supply chain contracts at trophy assets, and a demonstrable track record of providing ‘best in class’ customer and client care.
80 Fenchurch Street comprises approximately 253,000 sq. ft. of prime office space arranged over 15 floors, with retail space on ground and lower ground floors. Operational excellence and stakeholder engagement are key factors for this role.
Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants – you will be primarily focussed on hard services.
KEY RESPONSIBILITIES
- Audit and manage suppliers to ensure effective, safe and compliant delivery of all hard services at the property, including life safety systems, vertical transport equipment and public health systems. Measure and report supplier performance against agreed SLA’s and KPI’s
- Work effectively with a range of specialist consultants to manage and monitor supplier delivery and the performance of MEP and fabric maintenance / project services
- Develop, agree, and manage lifecycle replacement programmes and planned projects
- Monitor and support professional teams undertaking capex works
- Assist with reviewing and monitoring tenant fit outs and wayleave/ fibre installations
- Undertake regular building inspections, complete reports, and initiate / progress any required works
- Monitor works conducted/ services provided by suppliers
- Procurement of goods and services, following BNPPRE procedures and policies
- Provision of best-in-class customer service to internal and external customer base
- Maintain regular and effective communication with stakeholders including occupiers, the client and internal colleagues in Property Management, support functions and the wider Real Estate business
- Assist with the preparation, monitoring, management and reconciliation of service charge budgets. Check and approve all expenditure related to M&E maintenance, repairs and projects
- Support in the preparation of accurate and comprehensive management reports and attend monthly management meetings with the client and property management team
- Identify and actively support sustainability initiatives, including targeting and monitoring, implementation of net zero initiatives, and associated ESG reporting.
- Monitor/ report on energy consumption profile (no less than monthly) and implement strategies for reducing energy consumption. Actively engage with occupiers, property management team, suppliers and the client on energy consumption trends and mitigation measures.
- Ensure compliance with all current statutory legislation in respect of health and safety and the environment
- Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
- Manage local environmental activities in order to meet statutory obligations and achieve / retain industry standards and accreditations (e.g. ISO14001 an BREEAM In Use)
- Ensure compliance with all internal procedures and policies, e.g. Procurement, Finance, Compliance, HR
- Be an active participant at internal TSM forum meetings. Collaborate on operational matters, sharing best practice experiences where possible
PROFILE & SKILLS
QUALIFICATIONS
- Degree or equivalent
- Member of a relevant professional body
- Building services related qualification(s)
- National General Certificate in Occupational Safety and Health, accredited by NEBOSH (desirable)
EXPERIENCE
- Previous experience in a similar role
- Demonstrable experience managing active lifecycle planning and replacement/ repair project management
- Excellent mechanical and electrical services knowledge
- A proven track record of fostering and developing client and occupier relationships
- Demonstrable ‘best in class’ customer care
- Robust health and safety and environmental knowledge
- Management of supply chain, and developing supplier relationships
- Experience reviewing and monitoring tenant fit out works
- Good understanding of service charge budgets and accounting principles
- Report writing and data analytics
- Experience with smart building technology, its implementation and use
- Experience of creating, implementing, monitoring and reporting against strategic ESG plans
- Excellent English language skills – both written and spoken
- IT literate – MS Office at intermediate level
- Experience of managing MEP services within multi tenanted assets of 250,000 square feet +
WHY JOIN BNP PARIBAS REAL ESTATE?
Join BNP Paribas Real Estate to become part of a leading international property business where you can work on prestigious assets, collaborate with experienced professionals and make a visible impact. This role offers the opportunity to take ownership of technical services, strengthen client and occupier relationships, support sustainability ambitions and contribute to best-in-class building performance. You will be supported to develop your expertise while working in an inclusive, collaborative environment that values high standards, fresh thinking and long-term career growth.
We are proud to offer award-winning benefits to support and reward our employees:
- Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
#LI-ONSITE
The role
Technical Services Manager – The Point, Paddington
An exciting opportunity for an experienced Technical Services Manager to join the team at The Point, a prominent multi-let office asset in Paddington Basin. The successful candidate will have experience managing mechanical and electrical services and associated supply chain contracts at high-quality assets, together with a demonstrable track record of providing ‘best in class’ customer and client care.
Completed in 2003, The Point is a 230,000 sq. ft. multi-let office asset in a prominent Paddington Basin location, with excellent transport links. The building has strong operational foundations and benefits from recent investment across key building systems. With high-quality amenity provision, a diverse occupier base and established ESG credentials, The Point presents an exciting opportunity for an experienced Technical Services Manager to deliver the building through its next phase.
Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants – you will be primarily focussed on hard services.
KEY RESPONSIBILITIES
- Audit and manage suppliers to ensure effective, safe and compliant delivery of all hard services at the property, including life safety systems, vertical transport equipment and public health systems. Measure and report supplier performance against agreed SLA’s and KPI’s
- Work effectively with a range of specialist consultants to manage and monitor supplier delivery and the performance of MEP and fabric maintenance / project services
- Develop, agree, and manage lifecycle replacement programmes and planned projects
- Monitor and support professional teams undertaking capex works
- Assist with reviewing and monitoring tenant fit outs and wayleave/ fibre installations
- Undertake regular building inspections, complete reports, and initiate / progress any required works
- Monitor works conducted/ services provided by suppliers
- Procurement of goods and services, following BNPPRE procedures and policies
- Provision of best-in-class customer service to internal and external customer base
- Maintain regular and effective communication with stakeholders including occupiers, the client and internal colleagues in Property Management, support functions and the wider Real Estate business
- Assist with the preparation, monitoring, management and reconciliation of service charge budgets. Check and approve all expenditure related to M&E maintenance, repairs and projects
- Support in the preparation of accurate and comprehensive management reports and attend monthly management meetings with the client and property management team
- Identify and actively support sustainability initiatives, including targeting and monitoring, implementation of net zero initiatives, and associated ESG reporting.
- Monitor/ report on energy consumption profile (no less than monthly) and implement strategies for reducing energy consumption. Actively engage with occupiers, property management team, suppliers and the client on energy consumption trends and mitigation measures.
- Ensure compliance with all current statutory legislation in respect of health and safety and the environment
- Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
- Manage local environmental activities in order to meet statutory obligations and achieve / retain industry standards and accreditations (e.g. ISO14001 an BREEAM In Use)
- Ensure compliance with all internal procedures and policies, e.g. Procurement, Finance, Compliance, HR
- Be an active participant at internal TSM forum meetings. Collaborate on operational matters, sharing best practice experiences where possible
PROFILE & SKILLS
QUALIFICATIONS
- Degree or equivalent
- Member of a relevant professional body
- Building services related qualification(s)
- National General Certificate in Occupational Safety and Health, accredited by NEBOSH (desirable)
EXPERIENCE
- Previous experience in a similar role
- Demonstrable experience managing active lifecycle planning and replacement/ repair project management
- Excellent mechanical and electrical services knowledge
- A proven track record of fostering and developing client and occupier relationships
- Demonstrable ‘best in class’ customer care
- Robust health and safety and environmental knowledge
- Management of supply chain, and developing supplier relationships
- Experience reviewing and monitoring tenant fit out works
- Good understanding of service charge budgets and accounting principles
- Report writing and data analytics
- Experience with smart building technology, its implementation and use
- Experience of creating, implementing, monitoring and reporting against strategic ESG plans
- Excellent English language skills – both written and spoken
- IT literate – MS Office at intermediate level
- Experience of managing MEP services within multi tenanted assets of 250,000 square feet +
WHY JOIN BNP PARIBAS REAL ESTATE?
Join BNP Paribas Real Estate to become part of a leading international property business where you can work on prestigious assets, collaborate with experienced professionals and make a visible impact. This role offers the opportunity to take ownership of technical services, strengthen client and occupier relationships, support sustainability ambitions and contribute to best-in-class building performance. You will be supported to develop your expertise while working in an inclusive, collaborative environment that values high standards, fresh thinking and long-term career growth.
We are proud to offer award-winning benefits to support and reward our employees:
- Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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The role
Community Manager – The Point, Paddington, London
An exciting opportunity for an experienced Community Manager to join the team at The Point in Paddington. Reporting to the Customer Experience Lead and Senior Facilities Manager, the successful candidate will design, deliver and evolve a bespoke customer experience and engagement programme that exceeds day-to-day occupier expectations.
The role will transform the building into a vibrant community, fostering strong connections between occupiers and the wider Paddington Basin Estate. By combining strategic placemaking with operational excellence, the Community Manager will drive occupier satisfaction, support the Client’s ESG ambitions and help position The Point as a premier destination to work in Paddington.
Working closely with the wider Customer Experience team within Property Management Consultancy Services, the Community Manager will lead occupier engagement, partnerships, digital communications, performance reporting and event delivery while ensuring close alignment with Facilities Management and other service partners.
KEY RESPONSIBILITIES
- In collaboration with the Customer Experience Lead, develop and maintain the Occupier Experience Strategy, defining annual objectives, measurable outcomes and experience initiatives.
- Curate and deliver an annual Community Engagement Plan incorporating wellbeing activities, sustainability campaigns, networking events, social value initiatives and partnerships across the Paddington Basin Estate.
- Lead placemaking initiatives, retail experiential activations and partnerships with local charities and businesses to enhance the building’s community offer.
- Build proactive, two-way relationships with occupier representatives, from senior decision-makers to operational teams, to understand and respond to their business needs.
- Establish and oversee occupier forums and feedback programmes, ensuring occupiers have a clear voice in how the building and its services are managed.
- Act as an ambassador for The Point within the Paddington Basin Estate, developing relationships with retailers, leisure operators, public services and educational institutions.
- Take ownership of The Point’s building app, including occupier communications, registrations, active usage and engagement analytics.
- Curate high-quality social media content, where applicable, using creative content and video to promote community activity and increase visibility.
- Identify and implement emerging technology solutions that improve operational efficiency and the overall occupier experience.
- Lead the annual Occupier Satisfaction Survey, analyse NPS, CSAT and Customer Effort results, and deliver an actionable improvement plan.
- Monitor performance against customer experience SLAs and KPIs, providing quarterly reporting on event participation, app usage and engagement levels.
- Work with the Facilities Management team to assess Front of House performance and ensure service partner KPIs and training support the Occupier Experience Strategy.
- Manage event and engagement budgets, ensuring effective cost control, appropriate service charge recovery and clear reporting on return on investment.
- Maintain strategic awareness of the wider building budget and support expenditure tracking and reconciliation.
- Work collaboratively across the REFM division and supply chain to ensure seamless service delivery, sharing expertise and best practice.
- Act as a proactive partner to internal stakeholders and a responsive, high-touch point of contact for the Client.
- Develop and optimise processes that protect the reputation and interests of BNP Paribas Real Estate, and drive company-wide projects at site level.
PROFILE & SKILLS
QUALIFICATIONS
- Degree in Hospitality, Marketing, Business Management or a related field, or equivalent professional experience.
EXPERIENCE
- Proven experience in a Community Manager or customer experience role within a premium commercial office or mixed-use environment.
- A strong track record of delivering small-to-medium-scale corporate events and wellbeing programmes that achieve measurable engagement.
- Experience managing relationships with retailers, commercial vendors, local businesses and community partners to deliver experiential activations.
- Experience managing community or building apps, occupier communications and professional social media content, including analytics.
- Confidence using survey and engagement data, including NPS and CSAT, to inform strategy and report to executive stakeholders.
- Strong stakeholder management skills, with the ability to build trusted relationships with occupiers, clients, service partners and internal teams.
- Excellent programme management, communication, creative content and presentation skills.
- Commercial awareness, including experience managing budgets, monitoring costs and reporting on return on investment.
- A collaborative, proactive and service-led approach, with a clear commitment to exceptional occupier and client experience.
WHY JOIN BNP PARIBAS REAL ESTATE?
Join BNP Paribas Real Estate to become part of a leading international property business where you can shape the occupier experience at a prominent London asset. This role offers the opportunity to build a vibrant community, deliver creative engagement programmes, strengthen local partnerships and support the Client’s ESG ambitions. You will work collaboratively with experienced property, facilities and customer experience professionals in an inclusive environment that values fresh thinking, high standards and long-term career growth.
We are proud to offer award-winning benefits to support and reward our employees:
- Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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Prime: Associate – Private Debt
Business Unit & Team: Prime, Private Debt
Reporting to: Head of Private Debt Co-investments
Location: 22 Bishopsgate, London
BNP Paribas Asset Management (BNPP AM) is the asset manager of BNP Paribas, a leading banking group in Europe with international reach. Among the top three asset managers in Europe, the firm manages over €1.6 trillion in assets for institutional, corporate, retail, and wealth clients worldwide. BNPP AM has a global network of local experts in 35 countries, combining global reach with local expertise.
BNPP AM’s expertise spans liquid and alternative investments, with a leadership position in long-term savings management for insurers and pension funds (€850 billion in assets under management).
BNPP AM’s alternatives platform, backed by over 30 years of experience, is the largest in Europe and a global leader, managing approximately €300 billion across real estate, infrastructure, alternative credit and private equity.
BNPP AM offers a broad range of liquid investment solutions, including fixed income, high-conviction active strategies, and a fast-growing ETF offering, totaling over €1 trillion in assets.
Sustainable and thematic investment capabilities are embedded across the business, supporting clients’ long-term objectives.
BNPP AM aims to set a new standard in asset management by harnessing scale, deep expertise, and long-term capital access to deliver sustainable and resilient outcomes for clients and the economy.
All figures are sourced from publicly available data as of September 2025
Job Purpose
This role involves primarily analysing and structuring co-investments in Private debt investment opportunities and making investment recommendations for the Private debt portfolios across a wide range of industries, geographies (Europe and US) and instruments (unitranche, senior secured and subordinated debt).
The selected candidate will execute co-investments in Direct Lending investments under the responsibility of the Head of Private Debt Co-investments.
Responsibilities
Opportunities screening:
- Reviewing new credit opportunities (direct investments, and to a lower extent LP investments and secondary trades) and quickly assessing their credit merits and associated risks, as well as key legal terms
- Determining to what extent an investment would fit with portfolio construction objectives and targeted returns
- Understanding ESG impact of investments and fit with targets
- Sharing outcome of findings with rest of the team and making recommendations based on a first assessment of opportunities
Deal execution & monitoring:
- Run in-depth analysis of credit opportunities including review of information material and due diligence reports, assessment of key risks and mitigants, preparation of comprehensive financial modelling together with sensitivity analysis and business valuation/debt coverage
- Assess appropriate debt structures and terms, including review of term sheets and credit term agreements
- Prepare credit papers on the opportunity and present recommendations to portfolio manager(s) of the Private Debt funds and relevant investment committees
- Run deal process until closing of the investment, working closely with internal and external parties as appropriate (legal/ ESG/ operations/ finance/ compliance as well as external counsel and fund administrator)
- Closely monitoring the financial performance of investments made. Perform adequate reporting and quarterly valuations on these. Also run amendments and refinancing of allocated portfolio assets
Client relationship, reporting and fund raising:
- Maintain relationships with third party asset managers, origination partners, management team of portfolio companies, sponsors, advisors and law firms
- Active interaction with external and internal investors and internal parties in relation to inter alia investment performance, market views, etc.
- Monitor portfolio and asset performance’s impact
- Perform control over reporting tools to ensure accuracy of data reported
- Contribute to producing regular reporting documents as well as ad-hoc analysis/ requests to be shared with clients
Private Debt business set-up:
- Contributing to primaries fund selection
- Contribute to building a best-in-class reporting tool that fits with internal and third-party requirements
Qualifications, knowledge and experience:
Your qualifications and experience:
- Master’s degree in Economics or Engineering (with applied finance)
- Fluency in written and spoken English; Foreign languages (German, Nordics, Dutch, French) are a plus
- Restructuring experience is also a plus
- At least 5 years of experience in direct lending and/or leveraged finance within buy side funds/ asset managers/ banking institutions/ debt advisory firms
- Origination experience is not essential, but strong credit acumen and execution capability are paramount. Must-have skills include credit and financial analysis, cash-flow modelling and sensitivity analysis, legal documentation review and negotiation
Your knowledge and skills:
- Strong team orientation with capacity for intensive independent work
- Strong analytical skills
- Strong writing and presentation capabilities
- Emphasis on quality of analysis for clients
- Strong integrity, self-starter and can-do attitude
- Excellent Relationship management
- Experience in running deal processes and coaching interns/analysts