The role
Responsible for directing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, within a single complex and iconic building.
The site
5 Churchill Place is a 318,858 sq. ft. Grade A landmark office building which is arranged over twelve floors and prominently situated on the eastern side of the Canary Wharf Estate, which is just a short walk from the Elizabeth Line.
Responsibilities
• Prepare, monitor and reconcile service charge budgets
• Check and approve expenditure against service charge budgets
• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with occupiers and the client
• Line management of Technical Services Manager and Assistant Building Manager, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
• Work effectively with a range of specialist consultants to deliver agreed outcomes
• Procure goods and services, following procedures and policies
• Develop, agree, and manage lifecycle replacement programmes and planned projects. Work closely with Technical Services Manager to actively monitor plant performance and identify ways to extend MEP/fabric lifecycle
• Prepare accurate and comprehensive management reports and attend monthly management meetings with the client, Senior Facilities Manager and colleagues in Property Management
• Ensure compliance with all current statutory legislation in respect of health and safety and the environment
• Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager
• Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
• Identify and actively support sustainability initiatives, including targeting and monitoring, implementation of net zero initiatives, and associated reporting. Implement strategies for reducing energy consumption
• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
• Undertake ambassadorial activities for BNPPRE
• Take part in cross Property Management activities
Person specification
Qualifications/Key Skills
• Degree or equivalent
• Membership or Associate Membership of IWFM or RICS
• National General Certificate in Occupational Safety and Health – accredited by NEBOSH
Experience
• Client facing experience and stakeholder management
• Previous experience in a similar role
• Understanding of commercial leases and a proven track record of fostering and developing client and occupier relationships
• Good understanding of service charge budgets and accounting principles
• Management of in-house and supplier staff
• Management of supplier relationships
• Robust health and safety and environmental knowledge
• Good mechanical and electrical services knowledge
• Excellent English language skills – both written and spoken
• IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily
• Experience of managing single site, multi tenanted environments
• Experience of managing a single-site environment in excess of 150,000 square feet and/or service charge budgets in excess of £2m
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 25 days annual leave (depending on level) + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
Are you looking for a new opportunity?
We are seeking a spectacular individual to join our Pangbourne Office as a Sales Negotiator.
The team are ambitious and are constantly working towards taking control of the market share in the area. At Strutt & Parker a chance to excel at the top end of the property industry.
Responsibilities
• Meet with clients and assess their particular needs
• Register and manage applicants
• Conduct occasional market appraisals
• Arrange and attend viewings around homes
• Provide regular feedback and contact to our clients
• Canvass for new business opportunities
• Have a good understanding of current industry standards and regulations and be able to speak knowledgably to clients and applicants
Person specification
Key Skills
• Good knowledge of the Pangbourne or wider Berkshire and South Oxfordshire area
• Excellent negotiating skills and rapport building skills
• Possess a composed manner in order to be able to work under pressure
• Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
• Confident manner with clients and the team
• An understanding of confidentiality issues and the use of discretion
• Must hold a full, valid driving licence
Experience
• Must have previous estate agency experience
• Prior experience of using the Reapit CRM system
• Proficient in the use of Word, Excel & PowerPoint
• Previous experience of working to deadlines
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Role
The Marketing Manager will play a pivotal role in developing and executing digital marketing initiatives. Focussing on the BNPPRE brand to enhance brand visibility and drive business growth.
Here at BNP Paribas Real Estate we put clients, innovation and sustainability at the heart our decision-making. In a rapidly changing world, our Marketing & Communications team plays an important role in supporting the business to meet its strategic objectives. We work closely with the business to take services to market; bringing our offer to life for all our audiences; and building the commercial value and emotional resonance of the BNPPRE brand.
Responsibilities
• Contribute to the execution of the digital marketing plans and strategies, delivering on the overall business strategy, revising plans when needed and providing strategic digital marketing advice.
? Plan and execute digital marketing activities, including SEO/SEM, paid social media, and display advertising campaigns.
? Measure and report campaign performance
• Use analytics to understand customer interactions across channels, optimizing conversion points and user funnels. Map out the customer and user journeys, identifying key touchpoints and areas for improvement
• Strategic business development activity and ‘Client First’ approach, including supporting the ongoing implementation of Microsoft Dynamics and the development of the Key Account Management Programme across BNPPRE
• Manage multiple lead generating digital marketing campaigns, including website content and optimisation, portals such as Agents Insight, email automation and social media marketing, to support lead generation, brand awareness and promote content.
• Collaborate with internal teams to create high-quality webpage content and optimize user experiences. Actively review, write, and edit digital content for SEO.
• Provide digital marketing support the deliver key client events (including Flagship Capitalise, Real Estate 360, commercial trade events such Expo Real and Bisnow; Yorkshire Show, Highland Show and London RLB). Support to include developing target lists, email marketing etc.
• Work closely with the in-house Research and PR & Communications teams to develop and promote engaging research, insights and client content for website, social channels, digital platforms and presentations.
Accountabilities
1. Contribute to implementing BNPPRE’s brand campaigns. Following and promoting best practice protocols, ensuring marketing materials are on brand and are developed and distributed in line with approved processes. Working with the Marketing & Communications teams in Paris and at BNP Paribas Bank by to drive brand unification and message consistency within campaigns
2. Work with the corporate team at RE HQ in Paris, BNP Paribas Bank and other entities in the UK to ensure joint projects are successful and to promote the Real Estate brand and services internally to our parent company and wider BNP Paribas Group.
3. Build and cultivate relationships with senior stakeholders across the firm.
4. Stay up-to-date on emerging digital technologies and provide recommendations for adoption as relevant – with a critical eye on how the adoption of generative AI and cookie-less environment will impact traditional display and search results
You’ll Need
• Educated to degree level or equivalent hands-on experience.
• Excellent knowledge of MS Outlook, Word, Excel, and PowerPoint.
• Demonstrable record of delivery in B2B Marketing
• Previous experience and a strong understanding of social media, digital marketing and CRM
• Understanding and experience in the real estate sector is very beneficial
About you
• Confident / Ability to give pushback – You’re a go getter, you’re not easily thrown off your game, not even when you get resistance.
• Resilience – You’re able to bounce back after a disappointment or set back, big or small. And always continue to move onward & upward.
• Ability to Simplify – We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.
• Analytical – We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.
In return for everything you can bring, we can offer you an exciting, challenging role in a fast-growing and dynamic business, as well as a competitive rewards package.
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
Provision of a full administrations service to a team of surveyors within the Property Management business line.
Responsibilities
• Preparing monthly client property reports, extracting financial /arrears information and tenancy information from Tramps database, tenancy schedule updating, running of utility graphs/data.
• Liaising with FM teams and onsite management personal, to enable updating of FM report material, including environmental & risk management reports. Liaising with client Lawyers on Licence/assignments/leasing updates. Ensuring all contacts in reports up to date. Formatting, printing and binding reports.
• Preparing monthly Dashboard reports
• Assistance with preparation of presentational material, formatting, graphs, slides etc.
• Calculating and raising fees for a number of team members. Monitoring & calculating periodic fee up lifts in line with Management Agreements, checking fee workbooks, checking weekly aged debt lists and chasing old debts.
• Setting up new clients on Optimus and carrying out KYC checks on new / expired clients.
• Ensuring Quality Assurance files up to date and compliant.
• Calculating and preparing building Insurance apportionments.
• Typing correspondence, minutes/reports/spreadsheets
• Diary management – organising internal and external meetings, room bookings, catering, organising (in frequent) travel.
• General administrative duties for both team surveyors & FM’s, including but not limited to, answering phone calls in the absence of team members, archive filing, department post management, creating files.
• Co-ordination and coding of supplier invoices
• Preparation of changes note to maintain tenant information.
• Interpretation of commercial leases including Scottish law to be able to extract tenancy lease information.
• A basic knowledge of commercial property management
• Team reporting Co-ordination of monthly internal team data to ensure accurate and chasing for progress and updates.
Person specification
Qualifications/Key Skills
• GCSE level education (or equivalent standard), which will include English and Mathematics qualifications.
Experience
• Previous experience in a similar role
• Excellent English language skills – both written and spoken
• Experience of IT systems including Microsoft Office and the ability to utilise the range of software packages available within the business.
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
Working with a Director managing and assisting with the management of properties for one of our larger clients.
The individual is to take immediate responsibility and ownership of managing their own clients and their buildings. These may include overseas investors, UK Institutions and Property Companies.
Assist the Senior Director in business development and increasing the team’s fee income through new business and cross selling.
Support the Director in managing the team and the wider services, including Facilities Managers and Client Finance staff working on their instructions.
There is a supporting team of facilities managers, building managers and our Helpdesk, and the job will require liaison with the full complement of property management staff across the business including employees of BNP Paribas Real Estate Facilities Management as well as staff across other business lines such as agency, lease advisory, building consultancy and investment agency businesses.
Key Deliverables
• Taking responsibility for some clients and helping service others
• Taking line manager responsibility for members of your team
• Providing high quality Property Management to your client and Director
• Management of Lease / Tenancy Schedules
• Liaising with clients, their solicitors and tenants on daily basis
• Attending regular tenant meetings
• Dealing with individual tenant applications and managing all licenses
• Preparing reports for client meetings
• Undertaking regular service charge expenditure monitoring and reporting
• Liaising with property management accounts team on production of annual service charge budgets, approving reconciliations, rent raising reports
• Management of income arrears and recovery, invoice approvals, setting up new properties, completing change notes, updating the Helpdesk and Tramps, etc
• Due diligence for acquisitions and disposals
• Attending client meetings
• Attendance and positive contributions at team and department meetings
Person specification
• Degree level qualification
• MRICS qualified
• Proven experience within a commercial property management department or similar, operating within the office sector and with client facing responsibility
• Managing lease events, rent reviews and expiries
• Dealing with occupier applications proactively
• Good L&T knowledge
• Understanding of office market trends and workspace demands
• Property management accounting knowledge – statements of account, service charges and arrears recovery.
• Managing staff and working collaboratively within a team
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Job Title: Financial Accountant
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Hours: Full time, Permanent
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A bit about us:
At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.
The Role:
To produce accounts for the PF UK entities in-line with the Group policies and regulatory obligations and in-keeping with the quality and timescales required. Support the coordination of Group consolidation reporting, ensuring tasks are planned to enable completion to group deadlines, and that all key financial risks are identified.
Key Responsibilities:
- Responsible for the preparation of UK statutory and management accounts for all UK entities in accordance with Group and regulatory requirements within the timescales given, and support the timely conclusion of audit queries.
- Responsible for the submission of monthly and quarterly financial information required by group for consolidation. Coordinate other finance teams in the scheduling of month-end and quarter-end submissions, and influence them to provide high quality reports on-time.
- Responsible for the submission of monthly and quarterly financial information required by group for consolidation. Lead the other finance teams in the scheduling of month-end and quarter-end submissions, and influence them to provide high quality reports on-time.
- Prepare Regulatory returns and compliance requests, on time to a high quality with support from the Financial Controller.
- Conduct and organise balance sheet reconciliations across the Finance department (including sensitive accounts) ensuring that they are performed as per the local and BNPP Personal Finance policy requirements. Full responsibility is to be taken to ensure compliance with the Sensitive Account policy. Influencing other Finance teams to complete quality reconciliations and account justifications on time.
- Build strong relationships with the other departments to ensure that the finance functions provide the right level of information and support to the business.
Skills & Attributes:
- Accountancy Qualification (CIMA, ACCA, ACA)
- Preferably Practice experience, however this is negotiable
- Good level of Technical understanding across multiple areas of Finance
- Ability to consult and influence stakeholders
- Keen to support those around them and contribute to a positive team work culture
What’s in it for you?
Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including;
- Competitive salary and a contributory pension scheme
- Access to our Health Cash Plan Scheme
- A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
- The opportunity to buy and sell holidays, giving you even more control over your work-life balance
Could this be you?
Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.
Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.
To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.
Equal Opportunities Disclaimer
- BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
The role
This individual will oversee Farnham office in the Home Counties region. They will have focus on the direct management and results of their office, always looking to drive the team to deliver the best client and customer service alongside growing revenues and securing profit.
Key deliverables
• Motivating the team and leading new initiatives to maximise performance
• Pitching and securing Instructions
• Monitoring KPIs including – RPS leads, pitches , instructions viewing numbers, offers, fall throughs and exchanges
• Achieve personal financial targets and budget, maximise gross profit
• Ensure delivery of timely and high quality advice and transactions to clients
• Manage the team and ensure objectives are set and met
• Identify and canvass for new business opportunities
• Responsible (sometimes jointly) for successful delivery of all assignments in area of expertise
• High profile ambassador for the Strutt and Parker brand and BNP Paribas Real Estate in area of expertise
• Has external recognition and is influential in the market
Responsibilities
• Undertake business planning activities in line with the company’s aims
• Bill regularly and collect fees as quickly as possible
• Accurately forecast fees for the office when required to do so
• Assist in developing initiatives to improve revenue and profitability
• Abide by BNP compliance requirements
• An understanding of confidentiality issues and the use of discretion
Clients and Business Development
• Actively manage Strutt and Parker/BNP Paribas Real Estate clients base to deliver financial goals
• Being visible to clients as Head of Farnham
• Maintain and build client relationships
• Monitor service to clients via regular reviews and promptly rectify any shortfall in quality
• Identify cross selling opportunities and execute them
• Monitor the pipeline of current and prospective assignments for the office and action
People
• Responsible for and manages team(s) of fee earning individuals and support employees
• Instil an ethos of focus on business development throughout the business line and sector, and monitoring this performance
• Ensure a consistent and high quality service
• Actively communicate to the team and support the vision of the development of the Residential business
• Succession plan for the team and coaching/mentoring of others
• Delegate effectively to provide challenge and learning for the team
• Responsible for monitoring and review of people processes for employee engagement ensuring sufficient resources and skills to support current and future business
• Attend external networking events, keep abreast of market developments and share these regularly with the team and Group as required
• Regularly review own objectives and update them accordingly
• Annual Performance reviews with direct reports
• Collaborate with the HR team to resolve any specific people matters.
• Assessing need for performance management where required
Systems and Process
• Responsible for managing system and process requirements within area of responsibility
• Improve systems and processes – be innovative and creative and encourage this in others
Person specification
Qualifications:
• Educated to GCSE level or equivalent as a minimum
Experience
• Excellent telephone manner and client facing skills
• Significant track record within the local residential sector with a broad cross section of clients
• Proven fee earner
• Self starter and can work with little supervision and, where appropriate, under pressure
• Demonstrate a knowledge of the market which you operate within
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Vehicle Pricing Analyst
Swindon – Hybrid
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.
About the role
Put your knowledge of vehicles to work in a fast-paced, data-driven team where every decision impacts the bottom line.
At Arval UK, we lease out around 195,000 vehicles nationwide – from city cars to commercial vans. Every day, around 200 of those vehicles come back to us at the end of their contract. That’s where you come in.
We’re looking for someone who knows their way around the used vehicle market, to join our high-performing Remarketing team. Your mission? To get the best possible return on every vehicle that comes back to us.
Some of your key responsibilities will include:
- Price and position used vehicles for resale or re-lease across multiple channels – from retail platforms to B2B and physical auctions.
- Use a mix of industry expertise and data analysis to define sale strategies by make, model, and condition.
- Review unsold stock and adjust your pricing or sales route accordingly – you’ll have the power to decide.
- Help build and maintain a data-driven pricing framework, contributing to projects that enhance how we remarket vehicles.
- Work closely with suppliers, third-party agents, and our online sales teams to maintain quality and consistency in vehicle inspections and sales.
What we’re looking for
We’re looking for someone who understands what drives used vehicle values. You should be confident in making pricing decisions and understand how to apply that knowledge across different sales channels. Strong problem-solving skills and the ability to manage multiple priorities will be key, along with a sharp eye for detail. While experience with Excel functions like pivot tables and VLOOKUPs is beneficial, we’re happy to provide training if you’re willing to learn.
You’ll also be able to demonstrate:
- Confident communication skills
- Happy to be accountable and deliver
- Customer experience mind-set
- Ability to price vehicles is hugely beneficial
- Strong Team player ethos
The package
We offer a basic starting salary of up to £40000, plus a bonus of up to £1,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension with up to 10% employer contribution
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
- Plus, a range of flexible benefits to suit your lifestyle
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Telephone interview our Talent Acquisition team
- Competency based interview with the Hiring Manager
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
The role
As a Casual member of staff for our Windsor Residential office you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team. Please note this is a zero hour contract and the ideal candidate will be available on Saturdays from 9:00am to 4:00pm
Responsibilities
• Answering the phone, speaking with clients
• Registering applicants
• Booking viewings and Market Appraisals
• Providing viewing feedback to vendors
• Any other ad hoc duties required
Person specification
Qualifications/Key Skills
• GCSE level education (or equivalent standard), which will include English and Mathematics qualifications.
• Must hold full, valid driving licence
Experience
• Experience is not essential but would be preferred
• Professional approach and trustworthy
• Excellent communication skills both over the telephone and in person
• Ability to establish and maintain effective working relationships with colleagues and clients
• Good organisational and co-ordination skills
The role
A sales negotiator responsible for the delivery of sales of residential property in the South Kensington area. This individual will also support the Head of Office in driving revenue, profitability and lead generation throughout their patch. They will be a strong sales person with prior knowledge and a proven record of accomplishment in the same or similar patch.
Responsibilities
• Delivery of individual and team revenue against set targets through the sale of residential properties in the South Kensington area.
• Develop relationships and work closely with clients through meetings to secure future instructions/business
• Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other relevant stakeholders
• To provide exceptional customer service to clients, both face to face and by telephone or email.
• Meeting with clients and provide a service tailored to individual instructions.
• To progress of sales to completion including liaison with solicitors as appropriate, and keeping all parties well informed.
• To provide informed advice and expertise to clients and colleagues.
• Maintain a network of both internal and external contacts and make use of these in order to gain information on relevant markets and new business opportunities
• Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.
Person specification
The desired candidate will:
• Be able to demonstrate a successful track record of meeting and exceeding sales targets
• Demonstrate in-depth local knowledge of South Kensington and the surrounding area
• Possess excellent negotiating skills and rapport building skills
• Have experience of leading pitches and securing new business
• Demonstrate a full understanding of the residential sales process
• Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions
• Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
• Exhibit commitment to high standards and providing a quality service
• Be able to show a track record of converting market appraisals to sales revenue
• Possess a composed manner and ability to work under pressure
• Have strong time management and ability to prioritise workloads and meet deadlines
• Exhibit excellent planning, organisational and co-ordination skills
• Demonstrate excellent telephone manner and communication, both written and verbal.
• Possess the ability to work well as part of a team but also able to self-motivate and work independently.
• Have working knowledge of Microsoft Office
• Must hold a full, valid driving licence
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Up to 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.