Job Title: Partner Risk Management Analyst
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers to finance purchases responsibly.

The Role

As a Partner Risk Management Analyst, you’ll help ensure BNP Paribas Personal Finance UK works with financially stable partners and that effective controls are in place to identify and manage partner-related risks. You’ll monitor financial data, maintain risk scorecards, and support credit reviews to protect the business from potential partner failures as our customer base grows.

Key Responsibilities

• Assist in conducting Partner Risk Management credit reviews for all existing partners, including financial and KPI monitoring.
 • Maintain and analyse the internal partner risk scorecard database, ensuring data accuracy and highlighting trends or anomalies.
 • Prepare and present risk reports for business line forums and management meetings, including meeting packs and minutes.
 • Support the completion of key controls forming part of the Partner Risk Management control framework.
 • Collaborate with commercial teams to investigate and assess irregularities identified in risk reporting.
 • Monitor partner-related media alerts and regulatory updates (e.g. FCA) and escalate findings where necessary.
 • Assist in the credit review and underwriting of new partners across Point of Sale, Home Improvements, and Motor Finance.

Skills & Attributes

• Background in accounting or experience analysing financial statements.
 • Strong analytical skills and exceptional attention to detail.
 • Ability to make sound, informed decisions using available data.
 • Excellent organisational and time management skills, with the ability to prioritise effectively.
 • Strong interpersonal and communication skills to work collaboratively across teams and influence at all levels.
 • Self-motivated, proactive, and eager to learn within a fast-paced environment.

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values—Positive, Brave, and Own It. Don’t let confidence hold you back. You don’t need to meet every requirement—if you have around 75% of the skills and the right attitude, we’d love to hear from you.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:
 • Competitive salary and comprehensive package, contributory pension, and health cash plan
 • Opportunity to buy/sell holiday giving you even more control over your work-life balance
 • Flexible benefits including private medical insurance and lifestyle discounts
 • A culture that values collaboration, development, and wellbeing

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
 • Informal chat with the Hiring Manager (30 minutes)
 • Competency-based interview (60 minutes)

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Job Title: Management Accountant – FP&A

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

As a Management Accountant, you’ll sit at the heart of our financial operations, delivering insightful analysis, managing accruals, provisions, and costs to support accurate monthly accounts. You’ll be responsible for producing month-end performance reports, supporting forecasting and budgeting cycles, and driving improvements in reporting and data processes. This is a fantastic opportunity for someone with strong analytical skills and a continuous improvement mindset to make a real impact in a collaborative, fast-paced environment.

Key Responsibilities

• Deliver accurate and timely month-end performance reports, including journal postings and trend analysis.
 • Create comprehensive local and group reports and reconciliations between Accounting, FP&A, and central teams.
 • Compile management information packs and presentations for local management, group, and board reporting.
 • Explore and implement opportunities for business self-service and automated reporting solutions.
 • Develop 3-year plans, budgets, and forecasts for operating and capital expenditure, with clear analysis for senior management.
 • Lead projects to streamline forecasting processes, including rebuilding cost forecasting models for flexibility.
 • Implement and monitor data controls for month-end and forecasting outputs to ensure data integrity across systems such as SAS, Access, and Hyperion.
 • Maintain and enhance financial policies and procedures, identifying process improvements and driving operational excellence.

Skills & Attributes
 • Strong analytical and financial modelling skills with attention to detail.
 • Proficient in financial systems and tools (e.g., Hyperion, SAS, Access, Excel).
 • Excellent communication and presentation skills with the ability to explain financial information clearly.
 • Proven ability to collaborate across departments and influence decision-making.
 • A proactive mindset with a passion for process improvement and automation.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:
 • Competitive salary and comprehensive package, contributory pension, and health cash plan
 • Opportunity to buy/sell holiday, giving you even more control over your work-life balance
 • Flexible benefits including private medical insurance and lifestyle discounts
 • A culture that values collaboration, development, and wellbeing

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values — who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement — if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
 • Competency-based interview including some technical questions (60 minutes)

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

What are you waiting for? Apply today and we’ll be in touch.  

#LI-Hybrid

Technical Support Specialist

Location: Manchester- Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

We currently lease out over 180,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both internal and external customers, managing technical complaints as well as providing assistance to the wider Fleet Services teams.

Some of your key responsibilities will include:

What we’re looking for

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. LCV (Light Commercial Vehicle) experience would be the icing on the cake!

We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages. You’ll also be able to demonstrate:

The package

We offer a basic starting salary of up to £29,000, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

What are you waiting for?   Apply today and we’ll be in touch.   

The role

The position of Business Assistant is integral to supporting the Head of Client Finance and the wider team with the delivery of property financial services to a varied client base to a high quality and standard, promptly and efficiently. 

Reporting to the Head of Client Finance, the post-holder will take responsibility for the delivery of business support relating to the client finance department, together with the creation of documents and presentations and providing secretarial support. 

Key deliverables

To include, but not restricted to:

•    Supporting the Head of Client Finance and wider Client Finance team with the delivery of a property accounting service to both Owner and Occupier clients 

•    Assisting in the preparation of Client Finance related papers for the Property Management Operational and Executive Boards and monitoring progress against Business Plan objectives

•    Supporting team projects through co-ordinating project activities 

•    Providing financial and performance analysis, managing data and dealing with ad hoc reporting and requests where appropriate

•    Report writing, presentation preparation and production of meeting minutes for client meetings and internal purposes

•    Responding to routine enquiries and liaising with key stakeholders

•    Assisting the Head of Client Finance and the team with administrative and ad hoc tasks and secretarial duties, including diary management, travel arrangements, expenses and some audio typing.

Responsibilities

Financial

•    May have budget and cost control responsibilities

•    Has an awareness of wider team or department budget

People

•    Active team player with a strong ‘can-do’ attitude

•    Shares expertise with colleagues

•    Proactively communicates to colleagues and others

•    Solves problems logically and makes decisions by following well defined processes and precedents under the guidance of the Head of Client Finance

Clients and Business Development

•    Is courteous and responsive to clients (internal and external) 

•    Works within clearly defined, well established processes under regular supervision 

•    Completes own work under minimal supervision/guidance

•    Consults more experienced colleagues on more difficult or novel situations  

Systems and Process

•    Co-ordinates and assists in the development and implementation of a range of important activities, processes, functions or relationships

•    Is conscious of process and takes steps to protect interests of BNP Paribas Real Estate

•    May contribute to BNP Paribas Real Estate projects

Person specification

Essential Qualifications

•    Degree or equivalent level of knowledge acquired through experience and training

Essential Experience & Skills

•    Attention to detail and high level of numeracy 

•    Keen interest in financial accounting and client monies

•    Demonstrable experience working at an advanced level of Excel & PowerPoint

•    Self-starter, with a proactive style and approach to problem solving

•    Able to prioritise workload, complete and meet tight deadlines within a busy, demanding commercial environment

•    Capable of communicating clearly both in writing and verbally, with strong interpersonal and influencing skills.

•    Good listener and consults with others where necessary

•    Ability to manage and work with multiple projects and tasks at the same time

Desirable Experience & Skills

•    Developing and implementing effective and efficient processes

•    Managing budgets and analysing statistical data 

•    Previous use of Tramps/Horizon Property Accounting packages

•    Understanding of financial accounting, client monies and service charge accounting

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Technical Fleet Support Specialist

Location: Swindon- Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

We currently lease out over 180,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both internal and external customers, managing technical complaints as well as providing assistance to the wider Fleet Services teams.

Some of your key responsibilities will include:

What we’re looking for

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. LCV (Light Commercial Vehicle) experience would be the icing on the cake!

We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages. You’ll also be able to demonstrate:

The package

We offer a basic starting salary of up to £29,000, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

What are you waiting for?   Apply today and we’ll be in touch.   

#LI-Hybrid

Senior Customer Insights Manager

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role
You’ll lead the development and delivery of customer insight strategies that drive positive change. You’ll champion customer advocacy, working with colleagues to turn data into actionable strategies that improve satisfaction and loyalty. You’ll make sure customer feedback is heard and acted upon, supporting business growth. This is your chance to make a real impact on the customer experience at Arval.

Some of your key responsibilities will include:

• Owning the design and execution of customer insight strategies to support business objectives
• Managing and developing customer feedback mechanisms such as NPS, PES and CSAT
• Translating customer data into clear recommendations for business leaders
• Overseeing the advocacy programme and mentoring a direct report

What we’re looking for
You’re a strategic thinker who enjoys turning data into action. You see the bigger picture, ask ‘so what?’ and look for ways to improve the customer journey. You’re confident presenting your ideas and work well with a range of stakeholders. You enjoy mentoring others and you’re motivated by making a positive impact.

You’ll also be able to demonstrate:

• Experience designing and delivering customer insight strategies, ideally using platforms such as Medallia and Trustpilot
• Strong analytical skills, able to interpret complex data and present clear insights
• A track record of managing customer feedback programmes and driving improvements
• Excellent communication and relationship-building skills, able to influence at all levels

The package
We offer a basic starting salary of up to £65,000, plus a bonus of up to £8,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:

• Company car or cash alternative of £6,000 per annum
• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being a consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

• Telephone interview with our Talent Acquisition team
• 2-stage interview process 

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

#LI-Hybrid

The Role:

Our dynamic and enthusiastic Rural Valuations team are seeking a new client-focused Valuer to join either or Guildford or Lewes office. 

Requirements:

• Undertaking valuations for a range of purposes including loan security, tax, inheritance and estate planning (rural and residential) 
• High quality written reports

Key Skills

• Reliable, friendly, approachable and supportive, able to inspire others, to coach and develop people’s skills

Qualifications:

• RICS (minimum 3 years PQE)
• RICS Registered Valuer
• FAAV qualified an advantage

Experience

• 5+ years’ experience in agricultural and rural residential valuations 
• Proficient in the use of Word, Excel and mapping software
• Experience in working in a regional setting potentially covering more than one office location.

We are proud to offer award-winning benefits to support and reward our employees:

• Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

The day to day operations of the estate’s hard services fill up much of your time and you’ll take pride leading your service providers to ensure we maintain the most efficient systems and safe working environment. Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants – you will be primarily focussed on hard services.

Responsibilities

• Contribute towards the preparation, monitoring and reconciliation of service charge budgets
• Check and approve expenditure against service charge budgets
• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with clients and tenants
• Manage site based staff, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
• Work effectively with a range of specialist consultants to deliver agreed outcomes
• Procure goods and services, following procedures and policies
• Develop, agree and manage capital replacement programmes
• Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
• Undertake regular building inspections, complete reports and initiate/progress any required works
• Ensure compliance with all current statutory legislation in respect of health and safety and the environment
• Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team
• Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

• Degree or equivalent
• Building services related qualification
• Membership of a relevant professional body
• National General Certificate in Occupational Safety and Health – accredited by NEBOSH

Experience

• Report writing and data analytics
• Previous experience in a similar role
• Understanding of commercial leases and the landlord and tenant relationship
• Good understanding of service charge budgets and accounting principles
• Management of in-house and supplier staff
• Management of supplier relationships
• Good health and safety and environmental knowledge
• Extensive mechanical and electrical services knowledge
• Excellent English language skills – both written and spoken
• IT literate – MS Office at intermediate level
• Experience of managing multi-site environments
• Experience of managing a single-site environment in excess of 300,000 square feet and/or service charge budgets in excess of £3m

We are proud to offer award-winning benefits to support and reward our employees:

• Health & Leisure: Private medical cover, 25 days annual leave (depending on level) + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
• Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE