About BNP Paribas

BNP Paribas is one of Europe’s leading banks with an international presence in 68 countries and more than 193,000 employees. We provide clients with financing, investment, savings and risk management solutions while maintaining the highest ethical standards.

In the UK, our history dates back to 1867. Today, our clients benefit from our global reach, expertise and long-term commitment to building a responsible and sustainable financial future.

Business Area

Global Banking is made up of two key areas:

Corporate Clients Group
 This team is the main link between the bank and our corporate clients. You could work in Corporate Coverage, which manages client relationships and ensures they have access to our full range of products; Advisory, which focuses on mergers and acquisitions, valuation and private equity; or Industry Groups, which specialise in event-driven transactions across specific sectors.

Capital Markets
 Here you will gain exposure to areas such as Debt Markets, Equity Capital Markets, Real Estate Finance, Energy, Resources & Infrastructure, and Corporate Broking. From financing acquisitions and refinancing loans to raising equity and advising on strategic transactions, this is where you will see how we deliver complex solutions for major clients.

The Internship

Our nine-week Global Banking internship gives you the chance to experience life at the centre of corporate and investment banking. After a week of training, you will spend eight weeks in one of our business areas, taking on real responsibility from the start and contributing to live client projects.

This is your opportunity to develop skills, build your network and demonstrate your potential for a place on our graduate programme.

What You’ll Do

You could work in one of the following areas:

Corporate Clients Group

• Work on live transactions and client projects
• Research and analyse industries and companies
• Assist in preparing pitch books and presentations
• Support the development of financial models and valuations
• Learn how credit and risk are assessed and help draft client reports
• Collaborate with different product teams to deliver integrated solutions

Capital Markets

• Support the origination and execution of financing and advisory transactions
• Prepare market updates and client presentations
• Assist with due diligence, credit analysis and financial modelling
• Contribute to internal reporting and transaction materials
• Gain exposure to equity, debt and specialist financing products

What We’re Looking For

To join the Global Banking Summer Internship, you should be in your penultimate year of study and:

• Be fluent in English with strong written and verbal skills
• On track for a 2:1 degree or equivalent
• Strong interest in banking and financial markets
• Excellent analytical and numerical ability
• Proficiency in Microsoft Office
• Organised, detail-focused and able to manage time effectively
• Strong interpersonal skills and a professional approach
• A proactive mindset and eagerness to learn
• Familiarity with financial modelling or coding (an advantage but not required)

Conduct

• Be a role model, supporting and fostering a culture of good conduct
• Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
• Consider the implications of your actions on colleagues

Why Join Us

1. A great place to work
 We offer flexible working options (including hybrid, where applicable) and a collaborative culture that values balance and inclusion.

2. A positive impact
 We are committed to Net Zero in our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon. We also support our communities, with every employee receiving four volunteering days each year.

3. A focus on growth
 We invest in our people through training, mentoring and career development. In 2024, nearly half of our UK Corporate & Institutional Banking roles were filled internally.

You will also join an inclusive culture, supported by networks such as Pride, Ability, MixCity (gender equality), Women in Global Markets, Multicultural Network and more.

Equal Opportunities

We are committed to providing a work environment that promotes diversity, inclusion and equal opportunities for all.

Adjustments

If you have a disability or health condition that may require adjustments during the recruitment process, please let us know early so we can support you.

Additional Information

• You may only apply for one Summer Internship per academic year (Global Banking, Global Markets, Technology or Securities Services)
• Successful candidates for this Summer Internship programme will be considered for Global Banking ONLY
• Successful candidates for this Summer Internship programme will be considered for London ONLY

About BNP Paribas

BNP Paribas is one of Europe’s leading banks with an international presence in 68 countries and more than 193,000 employees. We provide clients with financing, investment, savings and risk management solutions while maintaining the highest ethical standards.

In the UK, our history dates back to 1867. Today, our clients benefit from our global reach, expertise and long-term commitment to building a responsible and sustainable financial future.

Business Area

Technology underpins everything we do at BNP Paribas. Our teams develop, implement and maintain the tools that keep our business running and help us deliver for our clients.

This could mean:

•    Building new applications for our trading floors

•    Supporting our sales teams with IT platforms

•    Enhancing our risk measurement and pricing tools

•    Setting up infrastructure for new offices

•    Improving our e-commerce and trade processing systems

You will not only work with cutting-edge technology but also gain an understanding of the business problems it solves.

The Internship

Our nine-week Technology Summer Internship is designed to give you hands-on experience in a fast-paced, global environment. From day one, you will work with experienced professionals, contribute to live projects and develop the technical and professional skills that will help launch your career.

Perform well, and you could secure a place on our graduate programme the following year.

What You’ll Do

You could work in one of the following areas:

Business and Technical Analysis

• Build strong relationships with stakeholders and understand project needs
• Document project requirements so development teams can implement them
• Attend Agile prioritisation meetings and track progress using JIRA
• Debug production issues and learn the systems in depth

Application Development

• Develop and deliver solutions for key platform areas
• Collaborate with developers and business analysts to bring projects to life
• Ensure your work is tested and ready for production
• Provide support for production issues and contribute to improvements

Product Implementation, Analysis and Support

• Deliver first-class support for business and IT users
• Document processes to build team knowledge
• Track and resolve incidents in line with ITIL standards
• Prepare environments for releases and support testing

What We’re Looking For

To join the Technology Summer Internship, you should be in your penultimate year of study and have:

• Strong written and verbal communication skills
• The ability to work well in a team and build effective relationships
• Exceptional attention to detail
• An eagerness to learn and adapt
• Analytical and problem-solving skills
• A basic understanding of financial markets
• Experience with Python, C#, C++, Java, Angular JS, HTML, XML, VBA, IIS or Geneos Monitoring
• Software development experience with Python, C#, C++, Java, Angular, SQL or similar

Conduct

• Be a role model, supporting and fostering a culture of good conduct
• Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
• Consider the implications of your actions on colleagues

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

Why Join Us

1. A great place to work

 We offer flexible working options (including hybrid, where applicable) and a collaborative culture that values balance and inclusion.

2. A positive impact

 We are committed to Net Zero in our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon. We also support our communities, with every employee receiving four volunteering days each year.

3. A focus on growth

 We invest in our people through training, mentoring and career development. In 2024, nearly half of our UK Corporate & Institutional Banking roles were filled internally.

You will also join an inclusive culture, supported by networks such as Pride, Ability, MixCity (gender equality), Women in Global Markets, Multicultural Network and more.

Equal Opportunities

We are committed to providing a work environment that promotes diversity, inclusion and equal opportunities for all.

Adjustments

If you have a disability or health condition that may require adjustments during the recruitment process, please let us know early so we can support you.

Additional Information

• You may only apply for one Summer Internship per academic year (Global Banking, Global Markets, Technology or Securities Services)
• Successful candidates for this Summer Internship programme will be considered for Technology ONLY
• Successful candidates for this Summer Internship programme will be considered for London ONLY

The role:

Due to growth our dynamic and enthusiastic St Albans team are seeking a new member to join our rural consultancy and management team. Working within our growing rural team predominantly in an estate management role but with the ability to work across the spectrum of professional rural services. This role comes with a wealth of opportunity for career progression.  

We undertake the full range of Rural services within our multi-skilled team, with diversity of clients, work types in management, consultancy, valuation, farming and environmental services.  Our technical excellence ensures an impressive client base, and we advise on some of the most prestigious landowners in the area. The role will be a blend of Estate Management and professional working within the team but with opportunities to work with other disciplines across the business.

Responsibilities:

•    Day-to-day management of estates, farms dealing with a broad range of Landlord & Tenant matters.

•    Negotiating various agreements, leases and licenses (e.g. for grazing, sporting, woodland, farming tenancies, commercial lets and residential tenancies).

•    Preparing budgets, monitoring & reporting on cashflows, managing rent collections to minimise debtors 

•    Liaising with landlord clients, tenants, contractors & other third parties.

•    Managing a wide range of diversified estate enterprises (holiday lets, renewables, equestrian, events).

•    To take on the line management of a graduate and a property manager, both of whom will support you in your role

•    To take a key role in graduate development within the team

•    Ensuring statutory compliance, delivering best practice in all arears.

•    Ensure Strutt & Parker brand values are always maintained 

Key Skills

•    Competent and experienced professional with experience of managing a significant portfolio of rural assets, particularly let farms, residential property and other rural assets

•    Team leadership skills with ability to manage, delegate and supervise effectively 

•    Ability to prioritise workloads and work to high standards under pressure

•    Excellent communication skills capable of building and maintaining strong relationships with team members, other colleagues, clients and stakeholders

•    Feeds into team budgeting and deploys resources effectively and profitably

•    An entrepreneurial attitude with an aspiration to grow the profile and performance of the wider business

Person specification

Qualifications:

•    Relevant undergraduate/postgraduate degree or equivalent

•    MRICS qualified – preferably Rural pathway with 3 – 5 years PQE

•    CAAV membership/qualification an advantage

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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Job Title: Chief Security Information Officer

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

The Chief Information Security Officer serves as the process owner of all assurance activities related to the availability, integrity and confidentiality of customer, business partner, employee and business information in compliance with the BNPP PF UK information security policies. A key element of the CISO’s role is working with executive management to determine acceptable levels of risk for the BNPP PF UK. This position is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are adequately protected. The CISO has the responsibility of the management of the IT budget within their department, focussed around driving down costs through internal efficiencies and negotiations with external parties where possible.

Key Responsibilities: 

• Implement and lead a cybersecurity governance that aligns with the Entity’s strategic priorities and the Group’s IT governance, which sets operational objectives for Cybersecurity and arbitrate, and finally ensures the adhesion and mandate of the Entity’s key stakeholders.
• Conduct Entity-wide cybersecurity projects and provide expertise to the Entity’s IT teams and projects. Implementing project to improve and strengthen the entity’s level of cybersecurity, in accordance with the Group’s objectives and regulators’ requirements.
• Coordinating action in the event of cybersecurity incidents and crises and ensuring that the entity’s essential services are restored.
• Leading and supervising the security of customer data and the entity’s data and IT assets. Working with the entity’s IT teams (developers, administrators, users, etc.) and on IT production in increase the security of customer data and the entity’s data and IT assets at both the technical and organisational level.
• Creating the necessary internal networks between the IT security teams, the heads of business lines, the control functions (Compliance, RISK, Internal Audit) and HR management teams to ensure the necessary alignment.
• Liaising with external organisations, such as law enforcement authorities and other consultative organisations, as required, to ensure that the entity maintains a strong security posture and that its knowledge of the threats identified by these organisations is up to date.

Skills & Attributes:

• Extensive knowledge of IT Security and Cyber Security, Risk anticipation and Risk Monitoring.
• Ability to influence at Board / Executive level.
• Able to lead from the front, inspiring other and generating commitment across cross functional teams.
• Knowledge of commercials within a business, well versed in negotiating / managing budgets
• Experience in working in a highly regulated environment is desirable

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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Job Title: Head of Data Governance

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

We are searching for a new Head of Data Governance to help define, manage & monitor the local data management organisation and initiatives in accordance with BCBS 239, DPA18/UK GDPR and future relevant regulatory principles, championing and educating on these principles throughout the business. The Head of Data Governance will promote a “Know Your Data” (KYD) culture to ensure all relevant decisions are taken in full awareness of their impacts.

Key Responsibilities: 

The Data Governance team are part of Data and Analytics Office team whose responsibilities cover:

• Developing the local data strategy in line with BNP PF & Global strategy
• Define, manage & monitor Data Governance principles in the organisation, supporting Data Protection implementations and monitoring of and intervention in other initiatives accordingly to DPA18/GDPR, BCBS 239 and relevant other principles
• Define and monitor appropriate controls including data integrity & data privacy
• Be the experts on Data Regulation: Key contributor to BNP PF BCBS 239 initiatives to ensure we are line with UK GDPR requirements
• Supporting the business by coordinating and owning some of the framework(s) for the Record of Processing Activity (ROPA), Data Protection Impact Assessments (DPIAs), Data Management Compliant Labels and similar processes as required
• Championing, growing awareness and knowledge of data privacy & protection, governance and compliance
• Support the CDAO in owning and authoring the Data Governance Framework and its associated committees, sub frameworks and structures.

Skills & Attributes:

• Excellent communication skills with the ability to translate complex data & analytical related business issues into a simple message that drives accountability, ownership & resolution
• Strategic mind-set. Ability to think and deliver strategically
• Extensive knowledge of Data, Data Storage Data infrastructure and the optimum tools to access it; and experience in establishing data quality management & controls within the Financial Services sector
• Expert / Deep understanding of the Data Regulations and its impact on a Financial Services organisation
• Logical but creative thinker
• Proved negotiation and convincing approach from junior to senior employees; Experience at getting buy-in to complex ideas at all levels of the business.
• Demonstrable stakeholder management credentials o Proven experience of acting as the primary contact on data related topics within the Financial Services sector

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Accident Management Claims Progression Specialist

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

Working in a new team you will be responsible for handling accident claims from our customers, making sure they are kept up to date throughout the process of their claim. We are unique in that we are now in-sourcing our claims management, instead of outsourcing any support, making this an exciting opportunity for someone interested in the next step into customer service.

Some of your key responsibilities will include:

• Working in a recently formed team to deliver results from a brand-new system.

• Effectively manage Accident Management claims following First Notification of Loss to ensure vehicles are back on the road in a timely manner.
• Efficient and competent user of the Accident Management CMS (claims management system)
• Be first point of contact for customers and suppliers during the repair process, to ensure high level of customer satisfaction and service delivery.
• Provide regular updates to customers, ensuring effective communication.

What we’re looking for

We are looking for an individual with high levels of customer service and empathy, that has a good eye for detail and problem solving. You will demonstrate ‘customer first’ principles in your day to day role.

You’ll also be able to demonstrate:

• Knowledge of accident/insurance claims management
• Competent IT skills, good working knowledge of Microsoft Office, especially Excel.
• Good verbal and written communication skills
• Good organisational skills and attention to detail
• Resilient, able to stay calm under pressure.

The package

We offer a basic starting salary of up to £26,208, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

• Telephone interview our Talent Acquisition team
• 1 hour meeting with the hiring panel, which will include a competency-based interview.

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.   

Accident Management Claims Progression Specialist

Solihull – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

Working in a new team you will be responsible for handling accident claims from our customers, making sure they are kept up to date throughout the process of their claim. We are unique in that we are now in-sourcing our claims management, instead of outsourcing any support, making this an exciting opportunity for someone interested in the next step into customer service.

Some of your key responsibilities will include:

• Working in a recently formed team to deliver results from a brand-new system.

• Effectively manage Accident Management claims following First Notification of Loss to ensure vehicles are back on the road in a timely manner.
• Efficient and competent user of the Accident Management CMS (claims management system)
• Be first point of contact for customers and suppliers during the repair process, to ensure high level of customer satisfaction and service delivery.
• Provide regular updates to customers, ensuring effective communication.

What we’re looking for

We are looking for an individual with high levels of customer service and empathy, that has a good eye for detail and problem solving. You will demonstrate ‘customer first’ principles in your day to day role.

You’ll also be able to demonstrate:

• Knowledge of accident/insurance claims management
• Competent IT skills, good working knowledge of Microsoft Office, especially Excel.
• Good verbal and written communication skills
• Good organisational skills and attention to detail
• Resilient, able to stay calm under pressure.

The package

We offer a basic starting salary of up to £26,208, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

• Telephone interview our Talent Acquisition team
• 1 hour meeting with the hiring panel, which will include a competency-based interview.

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.   

The role

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, to a single complex building.

55 Gresham Street offers 121,000 sqft of prestigious multi let office space across 11 floors. Located within the heart of the City of London a few minutes’ walk from the Bank of England and St Paul’s and Bank underground stations. The property was fully refurbished in 2018 to include an additional 2 floors and external terrace space. 55 Gresham Street offers many amenities including a full gymnasium, shower and changing rooms and a bicycle storage area. 

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

•    Degree or equivalent or by experience

•    Membership or Associate Membership of IWFM or RICS

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

Experience

•    Previous experience in a similar role 

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles 

•    Management of in-house and supplier staff 

•    Management of supplier relationships 

•    Good health and safety and environmental knowledge 

•    Good mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily 

•    Experience of managing single-site environments 

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m 

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Core Data Executive

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

In this fast-paced role you will be responsible for ensuring that our customer, supplier and partner data is stored and updated in a timely way. Your typical day will vary, but in a nutshell you’ll be dealing with the core data relating to novations, online support, and onboarding customers (retail and corporate).

Although this is a back office role, you’ll communicate with internal and external customers via email and telephone. You’ll pride yourself on providing an excellent service to all stakeholders, so you’ll be able to build relationships with ease.

You can expect to receive a range of queries, including those relating to service issues, account maintenance, complaints and creation of driver profiles. This is a very full on and fast-paced position, and you’ll be given full training to deal with any query that may come your way.

Attention to detail is key, you’ll be switching between tasks at a fast pace and have the ability to adhere to policies as you work. Working across multiple systems, you’ll be able to take ownership and complete tasks both individually and in collaboration with others.

Some of your key responsibilities will include:

• Onboarding new customers, ensuring their data is keyed into the system accurately
• Liaise with internal teams regarding data queries, making sure customers are kept in the loop
• Monitoring current driver profiles, and keying any changes that come in with haste

What we’re looking for

To be successful in this role you’ll be a true team player. You’ll be able to navigate new systems quickly and will have the desire to learn new skills. It’s vital that you have excellent communication skills, and the ability to adapt to your audience in written and verbal format.

You’ll also be able to demonstrate:

• Excellent communication skills
• The ability to be flexible in your approach
• Customer experience focus
• Able to keep up with varied, fast paced environment
• Able to take ownership and complete tasks in a timely way
• Understand the importance of working collaboratively in a team

The package

We offer a basic starting salary of £24,500, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.    

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

• Telephone interview our Talent Acquisition team
• On-site interview

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.