The role

The position of Business Assistant is integral to supporting the Head of Client Finance and the wider team with the delivery of property financial services to a varied client base to a high quality and standard, promptly and efficiently. 

Reporting to the Head of Client Finance, the post-holder will take responsibility for the delivery of business support relating to the client finance department, together with the creation of documents and presentations and providing secretarial support. 

Key deliverables

To include, but not restricted to:

•    Supporting the Head of Client Finance and wider Client Finance team with the delivery of a property accounting service to both Owner and Occupier clients 

•    Assisting in the preparation of Client Finance related papers for the Property Management Operational and Executive Boards and monitoring progress against Business Plan objectives

•    Supporting team projects through co-ordinating project activities 

•    Providing financial and performance analysis, managing data and dealing with ad hoc reporting and requests where appropriate

•    Report writing, presentation preparation and production of meeting minutes for client meetings and internal purposes

•    Responding to routine enquiries and liaising with key stakeholders

•    Assisting the Head of Client Finance and the team with administrative and ad hoc tasks and secretarial duties, including diary management, travel arrangements, expenses and some audio typing.

Responsibilities

Financial

•    May have budget and cost control responsibilities

•    Has an awareness of wider team or department budget

People

•    Active team player with a strong ‘can-do’ attitude

•    Shares expertise with colleagues

•    Proactively communicates to colleagues and others

•    Solves problems logically and makes decisions by following well defined processes and precedents under the guidance of the Head of Client Finance

Clients and Business Development

•    Is courteous and responsive to clients (internal and external) 

•    Works within clearly defined, well established processes under regular supervision 

•    Completes own work under minimal supervision/guidance

•    Consults more experienced colleagues on more difficult or novel situations  

Systems and Process

•    Co-ordinates and assists in the development and implementation of a range of important activities, processes, functions or relationships

•    Is conscious of process and takes steps to protect interests of BNP Paribas Real Estate

•    May contribute to BNP Paribas Real Estate projects

Person specification

Essential Qualifications

•    Degree or equivalent level of knowledge acquired through experience and training

Essential Experience & Skills

•    Attention to detail and high level of numeracy 

•    Keen interest in financial accounting and client monies

•    Demonstrable experience working at an advanced level of Excel & PowerPoint

•    Self-starter, with a proactive style and approach to problem solving

•    Able to prioritise workload, complete and meet tight deadlines within a busy, demanding commercial environment

•    Capable of communicating clearly both in writing and verbally, with strong interpersonal and influencing skills.

•    Good listener and consults with others where necessary

•    Ability to manage and work with multiple projects and tasks at the same time

Desirable Experience & Skills

•    Developing and implementing effective and efficient processes

•    Managing budgets and analysing statistical data 

•    Previous use of Tramps/Horizon Property Accounting packages

•    Understanding of financial accounting, client monies and service charge accounting

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Technical Fleet Support Specialist

Location: Swindon- Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

We currently lease out over 180,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both internal and external customers, managing technical complaints as well as providing assistance to the wider Fleet Services teams.

Some of your key responsibilities will include:

  • You will also be required to authorise work requests via the 1Link system. 
  • Challenge suppliers and suggest an alternative more cost-effective solution. 
  • Relationships with internal customers, drivers and garages is key to your 
  • The ability to update systems and databases. 

What we’re looking for

Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. LCV (Light Commercial Vehicle) experience would be the icing on the cake!

We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages. You’ll also be able to demonstrate:

  • Impressive communication (verbal & written) skills
  • Qualified (ideally) motor vehicle technician
  • Efficient and accurate working style
  • Team player with customer focus

The package

We offer a basic starting salary of up to £29,000, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone interview our Talent Acquisition team
  • 1 hour meeting with the hiring panel, which will include a competency-based interview If you’re not shortlisted, we’ll still let you know the outcome of your application.   

What are you waiting for?   Apply today and we’ll be in touch.   

#LI-Hybrid

Customer Service Advisor

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers. 

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

With a fleet size of over 190,000 vehicles, we have a lot of drivers to take care of. Our Driver Desk team is the first port of call for drivers, dealing with a wide variety of queries from booking MOTs, to connecting drivers with our roadside assistance provider. Most queries arrive by phone but there are some email queries to respond to as well. 

Don’t worry if you know nothing about cars – you’ll go through a full 5-week training programme before you take your first call. 

Why join us?

We asked some of our Journey Makers what they enjoy about working in the Driver Desk, and here are some of the things they told us:

  • The wide variety of queries you get to deal with.
  • There’s no script – we want you to use your natural warm and friendly style to put customers at ease.
  • It’s a friendly, supportive, and fun team
  • You’re not measured on call times – we know that sometimes it’s worth spending a little extra time with customers to get the right outcome.

What’s more, Driver Desk is a great place to start your career with Arval – you’ll learn about all our different customers and departments, building a great foundation for progression later down the line. 

What we’re looking for

Are you passionate about delighting your customers? Enjoy working in a role where no two days are the same? If so, this could be your next move.

We’d also like you to bring your:

  • Warm and helpful telephone manner.
  • Curiosity, and hunger for learning new things.
  • Ability to learn new systems and tools.

The package

We offer a basic starting salary of £26,732, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days. 

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

When you join us, you’ll go through a structured 5-week training programme. From there you’ll have lots of support from your team and manager while you’re finding your feet. Once you’re confident in the role, you’ll be able to work hybrid, splitting your time equally between the office and working from home. 

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV. 

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all. 

Interview process

  • Telephone interview our Talent Acquisition team
  • 1-hour interview with some of our Driver Desk management team

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch. 

#LI-Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

Are you ready to bring energy, precision, and people-focus to a fast-paced HR environment? As our HR Coordinator, you’ll play a key role in supporting all things HR — from payroll and onboarding to systems management and employee support.

This role is at the heart of our HR Services team, where we pride ourselves on delivering an exceptional customer experience. You’ll help keep our HR operations running smoothly, champion great service, and find smarter ways to work as we grow and evolve.

You’ll be the first point of contact for HR queries via our shared inbox — allocating emails, monitoring responses, and making sure every message is followed up with action and care. Working closely with our HR Administrator, you’ll also manage key administration processes across the entire employee lifecycle, ensuring accuracy, consistency, and compliance every step of the way.

What you’ll be doing:

  • Taking ownership of the internal payroll process, coordinating deadlines and data with precision.
  • Preparing high-quality HR documentation such as contracts, letters, and variations.
  • Building strong relationships with internal and external stakeholders.
  • Managing the HR inbox, responding to queries within agreed SLAs.
  • Acting as a trusted first point of contact for people-related queries.
  • Identifying and driving process improvements within our HR systems.
  • Supporting the HR Advisor with ongoing employee relations cases.
  • Supporting wider team with ongoing HR projects 

What we’re looking for

We’re looking for someone with solid HR administration experience, an eagle eye for detail, and a real passion for getting things right. You’ll be comfortable working with sensitive information, managing repetitive tasks with care, and staying calm and organised when the pace picks up.

You’ll thrive in a team that values initiative, collaboration, and continuous improvement — and you’ll play a big part in helping us deliver brilliant service to every employee.

You’ll bring:

  • A proactive, can-do attitude — equally confident working independently and as part of a team.
  • Integrity and discretion when handling confidential information.
  • Strong written and verbal communication skills.
  • Excellent IT skills, particularly Microsoft Office.
  • Preferred CIPD Level 3 qualification (or working towards it).

If you’re looking for a role where you can make a real impact, grow your HR expertise, and be part of a supportive, high-energy team — we’d love to hear from you!

The package

We offer a basic starting salary of up to £29,000, plus a bonus of up to £1,1,00.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.

For internal applications, please arrange an overview with Layna Prosser in the first instance.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone interview our Talent Acquisition team
  • 1 hour meeting with the hiring panel, which will include a competency-based interview

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.

 #LI-Hybrid

Senior Customer Insights Manager

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role
You’ll lead the development and delivery of customer insight strategies that drive positive change. You’ll champion customer advocacy, working with colleagues to turn data into actionable strategies that improve satisfaction and loyalty. You’ll make sure customer feedback is heard and acted upon, supporting business growth. This is your chance to make a real impact on the customer experience at Arval.

Some of your key responsibilities will include:

  • Owning the design and execution of customer insight strategies to support business objectives
  • Managing and developing customer feedback mechanisms such as NPS, PES and CSAT
  • Translating customer data into clear recommendations for business leaders
  • Overseeing the advocacy programme and mentoring a direct report

What we’re looking for
You’re a strategic thinker who enjoys turning data into action. You see the bigger picture, ask ‘so what?’ and look for ways to improve the customer journey. You’re confident presenting your ideas and work well with a range of stakeholders. You enjoy mentoring others and you’re motivated by making a positive impact.

You’ll also be able to demonstrate:

  • Experience designing and delivering customer insight strategies, ideally using platforms such as Medallia and Trustpilot
  • Strong analytical skills, able to interpret complex data and present clear insights
  • A track record of managing customer feedback programmes and driving improvements
  • Excellent communication and relationship-building skills, able to influence at all levels

The package
We offer a basic starting salary of up to £65,000, plus a bonus of up to £8,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:

  • Company car or cash alternative of £6,000 per annum
  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being a consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

  • Telephone interview with our Talent Acquisition team
  • 2-stage interview process 

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

#LI-Hybrid

The role

Responsible for the delivery of a wide range of administrative support activities for a Portfolio of buildings.  This role will support the wider department focusing largely (but not exclusively) on invoice processing, facilities and procurement administration.  It would suit a proactive individual with a keen eye for detail who enjoys administration and is happy to get on with the job at hand. Task flexibility will be key.

 Responsibilities

  • Coding and processing of invoices through the purchase to pay applications
  • Supplier contract administration and draft contract particulars including variations
  • Budget documentation and variance report administration
  • Utility administration and act as main liaison with the Utilities Consultant
  • General administration
  • Training of new starters with regards to purchase to pay systems and processes and general system support to wider department.
  • Ability to cope in a fast pace, agile working environment and work to short deadlines.
  • Provide best in class customer service to internal and external customer base
  • Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
  • Prepare data for inclusion in management reports
  • Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
  • Complete administrative tasks as required relating to systems, filing, inventory management etc
  • Recording minutes for meetings
  • Responsible for keeping Department databases/documents up-to-date

Person specification

Qualifications/Key Skills

  • GCSE level education (or equivalent standard), which will include English and Mathematics qualifications.
  • Managing Safely – accredited by IOSH or prepared to gain this qualification within 12 months
     

Experience

  • Previous experience in a similar role
  • Understanding of commercial leases and the landlord and tenant relationship
  • Understanding of service charge budgets and accounting principles
  • Good health and safety and environmental knowledge
  • Basic mechanical and electrical services knowledge
  • Excellent English language skills – both written and spoken
  • IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactory

We are proud to offer award-winning benefits to support and reward our employees:

  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work.
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice. 

The Role:

Our dynamic and enthusiastic Rural Valuations team are seeking a new client-focused Valuer to join either or Guildford or Lewes office. 

Requirements:

  • Undertaking valuations for a range of purposes including loan security, tax, inheritance and estate planning (rural and residential) 
  • High quality written reports
  • Management of major valuation portals 

Key Skills

  • Reliable, friendly, approachable and supportive, able to inspire others, to coach and develop people’s skills
  • Entrepreneurial, analytical, dynamic and able to apply professional and commercial judgement to deliver results
  • Competent and experienced RICS qualified rural surveyor with experience of delivering work across a range of projects
  • Possess a composed manner in order to be able to work under pressure
  • Good time management and ability to prioritise workloads
  • Accuracy and attention to detail
  • Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues and clients
  • Confident manner with clients and the team
  • Flexible approach to work and hours undertaken
  • An understanding of confidentiality issues and the use of discretion
  • Ability to network, influence, negotiate

Qualifications:

  • RICS (minimum 3 years PQE)
  • RICS Registered Valuer
  • FAAV qualified an advantage

Experience

  • 5+ years’ experience in agricultural and rural residential valuations 
  • Proficient in the use of Word, Excel and mapping software
  • Experience in working in a regional setting potentially covering more than one office location.

We are proud to offer award-winning benefits to support and reward our employees:

  • Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Company purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

CIB UK Compliance is an independent function responsible for providing specialist advice and support to UK Senior Management, business lines and functions in adhering to internal controls and external rules and managing compliance risks. 

The function typically acts as a second line of defence covering areas including; controls, assurance, monitoring, professional ethics, training and competence, whistleblowing, money laundering, market abuse, financial security and regulatory liaison.

UK Financial Security (“UKFS”) team has oversight responsibilities for; anti-money laundering (including PEPs and other high-risk clients), sanctions & embargoes and anti-bribery and corruption. The Head of UK Financial Security & UK Money Laundering Reporting Officer (MLRO) leads the team covering the following areas. 

  • Advisory
  • AML Surveillance
  • Anti-Bribery and Corruption
  • Anti Facilitation of Tax Evasion
  • Anti-Proliferation Financing
  • Financial and Trade Sanctions
  • Risk Assessment
  • Investigation and intelligence
  • Transversal financial security topics such as horizon scanning, training, policy.

The UKFS team performs a number of functions, which include:

  • Supporting and assisting senior management with adherence to applicable laws and regulations, as well as operating to high standards of business and ethical integrity;
  • Interpreting applicable laws, regulations and standards and advising BNP Paribas CIB London staff;
  • Providing training where appropriate to staff on a number of relevant laws, regulations and standards;
  • Monitoring and reporting on BNP Paribas CIB London and staff compliance with laws, regulations and standards (including where these may differ from between UK requirements versus EU laws and Group requirements.

Job Purpose

Support on all activities relating to the provision of sanctions expertise.

Support the governance and oversight framework for systems responsible for sanctions screening and filtering.


Key Responsibilities

  • Support the Head of Financial Security Sanctions to ensure CIB UK has the systems and procedural infrastructure to comply with Group Sanctions Policy and UK legal and regulatory requirements.
  • Serve as a subject matter expert and key contact providing guidance on the sanctions system configuration with in-depth knowledge of live transaction filtering and client name screening systems, to contribute to a robust sanctions compliance program.
  • Develop and maintain relationships with key business and central technical team stakeholders.
  • Deliver small-scale projects and act as key contributor for specific tasks on Sanctions & Embargoes systems in strategic and tactical projects.
  • Identify opportunities to develop and improve the effectiveness of the sanctions infrastructure, governance and oversight framework.
  • Provide technical Sanctions & Embargoes advice to local stakeholders and nearshored hubs including B2 Lisbon and UK Businesses in respect of Group Policy, CIB and local requirements 
  • Undertake essential team processes  performed under Group and Local Sanctions Policies and procedures such as List Management, client screening and transaction screening alert processing, controls, circumvention, voluntary self-disclosure and management information 
  • Focus on providing analysis and interpreting results for to identify key risks and trends for the production of management information.
  • Provide support to ensure the governance and oversight framework is sufficient to manage Sanctions & Embargoes filtering and screening systems.
  • Assist with ensuring that local UKFS Sanctions Team procedures are up-to-date and effective
  • Support on developing and providing Sanctions & Embargoes training to staff.
  • Provide support/assistance to the wider UKFS and UK Compliance team on payment and financial Sanctions & Embargoes related topics.
  • Attend and contribute to key industry sanctions panels.
  • Ensure awareness of sanctions regulatory developments particularly those relating to UK Sanctions and consider how these may impact the UK Sanctions framework.

Requirements

  • An understanding to an advanced level key Sanctions & Embargoes filtering and screening systems which are provided by Group which UK CIB relies on.
  • Knowledge of payment types and systems (e.g SEPA, CHAPS, UK Faster payments) and SWIFT types (MT and MX) with an ability to read and understand SWIFT messages.
  • Experience and understanding of new technology in financial services (e.g,, Payment Service Providers, blockchain, Cryptocurrencies etc) and their associated sanctions and financial crime risks.
  • Excellent analytical skills with the ability to translate technical concepts and provide specialist guidance and advice to others.
  • Professionally qualified Compliance professional with strong level of knowledge and experience in sanctions and embargoes controls and frameworks.
  • Solid experience in and detailed knowledge of a Financial Crime sanctions environment and control framework advisory role in the financial services sector, ideally in a UK FCA regulated banking organisation 
  • Solid working knowledge of sanctions regulatory environment (e.g. UK, EU, US, UN, French etc) and an ability to translate these into policy and regulatory expectations.
  • The knowledge and experience to identify key risks and be confident to ask questions during queries/alert investigations/reviews.
  • Proven communication and relationship management skills.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Account Manager x 5 

Manchester – Hybrid 

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer. 

Why join Arval? 

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards. 

About the role 

We’re growing our Corporate Sales Account Management team, with a mixture of permanent and 1-year fixed-term contract roles available.  

In this busy and varied role, you’ll be a trusted partner to our large corporate and international customers – helping them run safe, efficient, future‑ready fleets. Day-to-day, you’ll manage a portfolio of accounts, working hand‑in‑hand with our field‑based Business Managers to make sure every driver and stakeholder gets the top‑notch service Arval is known for. 

Some of your key responsibilities will include: 

  • Build proactive relationships with corporate fleet managers, drivers and internal stakeholders
  • Prepare quotes, follow up, finalise orders and work with Business Managers to maximise conversions 
  • Use Salesforce to manage workflows and produce clean, impactful data & insights
  • Resolve queries and complaints within SLAs, closing the loop and improving customer feedback scores
  • Spotting upsell while doing the right thing for customers

What we’re looking for 

You’re passionate about delivering phenomenal customer experiences, with a strong sense of ownership and a desire to solve problems at the earliest opportunity. You’re also collaborative, team-oriented with a growth mindset.  

You’ll also be able to demonstrate: 

  • You’re a clear and proactive communicator – you understand the value of managing customer expectations 
  • Real ownership: you take accountability and use sound judgement and see things through
  • Customer‑first mindset with the curiosity to learn our products, policies and the regulatory basics
  • Comfortable using MS Office and CRM tools

The package 

We offer a basic starting salary of £27,000, with on target commission of £4,000 plus the opportunity to earn an additional £3,000 if targets are exceeded. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.  

We also provide a comprehensive benefits package, including: 

  • Private medical cover, including a digital GP service
  • Company pension 
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

Ready to make a difference? 

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process 

  • Telephone interview our Talent Acquisition team 
  • 1-hour, on-site interview with the hiring panel

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.  

#LI-Hybrid

Company Purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

  • Being a great place to work
  • Committed to sustainability and having a positive impact
  • Being dedicated to the development of our people

Business Area

BNP Paribas Global Markets provides cross-asset investment, hedging, financing, research and market intelligence to corporate and institutional clients, as well as private and retail banking networks. Global Markets’ sustainable, long term business model seamlessly connects clients to capital markets throughout 38 markets in EMEA, Asia Pacific and the Americas, with innovative solutions and digital platforms. Through Global Markets, clients can access a full universe of opportunities in equity derivatives, foreign exchange and local markets, commodity derivatives, rates, prime brokerage services, primary and credit markets and prime solutions and financing.

We have open long term intern positions in the quant teams supporting our Business Lines (Rates, Credit, FX, Repo & Financing, Commodities and Prime Services).

Quantitative Research teams are responsible for the development of pricing and risk management models. They have daily exposure to structurers, traders, sales as well as our technology and risk management teams.

Job Purpose 

The role is to assist the team with the day-to-day business activities under supervision.

Key Responsibilities

  • Creating and implementing the mathematical models and strategies used for pricing and market making;
  • Support directly Trading, Sales and Structuring on a day-to-day basis by helping analyse specific trades/risks and applying the optimal pricing models;
  • Pricing, risk management and relative value for linear, non-linear and primary desks;
  • Assessing the suitability of the models used by reviewing their assumptions, derivation, implementation and limitations;
  • Responsible for best practices for PnL Explain and Predict globally;
  • Involvement in key transversal regulatory topics;
  • Joint projects with the GM LAB and Algo Trading Quants on  ML, AI and electronic trading projects;
  • Interaction with Risk teams for Market Risk Capital Models, Stress Testing, Limits Monitoring, Counterparty Risk, etc.

Requirements

  • A minimum of a Master’s or PhD in a quantitative subject such as Computer Science, Mathematics, Physics, Quantitative Finance or Engineering;
  • Excellent programming skills (C++, Python, Java, R or other equivalent);
  • Data manipulation and database experience;
  • Interest in financial markets, economics and quantitative finance;
  • Experience of electronic markets, models and arbitrage strategies is not a prerequisite but a strong plus.

Conduct

  • Be a role model, supporting and fostering a culture of good conduct.
  • Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks.
  • Consider the implications of your actions on colleagues.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

PLEASE NOTE

  • You may only apply to four Long Term Internships over the course of a year. These may be across any business area. 
  • Successful candidates for this long term internship will be considered for London ONLY.
  • Please discuss the available start dates with your interviewers.

Unsuccessful candidates’ CVs will be shared with other teams within BNP Paribas and considered for potentially suitable roles. In this way we hope to maximise opportunities for candidates and hiring teams. By submitting your CV for this role you agree to it being shared securely with other hiring teams within BNP Paribas for the relevant recruitment round.

Location: London

Duration: 6 months

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

  • Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
  • Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
  • Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
  • Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
  • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

  • Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
  • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal Opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite