Jobs Archive - Page 2 of 13

Job Title: Regional Sales Lead – OEM Motor Finance

Location: East of England – working remotely, travelling within your specific geographic region (visiting our office in Solihull once a month)

Hours: Full time, Permanent

______________________________________________

A bit about us:

At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.

We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we’re positive, we’re brave, and we own it.

The Role:

As a Regional Sales Lead, reporting to the OEM Motor Senior Manager, you will be tasked with managing the relationships of our OEM dealer partners in your area, meeting ambitious new and used car targets, managing wholesale facilities and onboarding new dealers within your area or geographic territory. You’ll manage a specific region, requiring regular travel within that area, as this is a field-based role.

Key Responsibilities:

Oversee and manage relationships with OEM Franchise Dealer Partners.
Deliver dealer training on BNPP-PF systems, campaign packages, processes, and regulatory sales requirements.
Manage dealer sales performance, including financial products, customer suitability, credit volume, business quality, penetration and acceptance rates.
Work with dealers to develop and manage ongoing wholesale requirements, monitor utilisation and demonstrator allocation
Request, monitor and manage flow of dealer information into internal risk and compliance teams
Handle complaint resolution and maintain strong dealer relationships.
Oversee customer lifecycle management to enhance engagement and retention.
Drive the used car opportunity pipeline, identifying and managing potential growth opportunities.
Prepare, negotiate, and present dealer commission proposals.
Occasional dealer stock auditing

Skills & Attributes:

Full driving licence.
Experience in Retail Motor Finance with a Motor Finance provider.
Successful track record in in business development and account management within the Motor Finance sector.
Resilient and able to thrive in high-pressure, target-driven environments.
Excellent organisational and time management skills.
Ability to manage stakeholders internally
Confident with strong networking and relationship-building abilities.
Strong interpersonal skills, adaptable, and able to work independently or as part of a team.

Could this be you?

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills.

What’s in it for you?

As well as working for a Top Employer UK 2024 and being part of a team that changes customer’s lives, there are some excellent benefits too. We offer a competitive salary, car allowance, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more, as well as monthly awards with plenty of opportunities to win vouchers and prizes. To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers/

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Customer Service Advisor – Driver Desk

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

With a fleet size of over 190,000 vehicles, we have a lot of drivers to take care of. Our Driver Desk team is the first port of call for drivers, dealing with a wide variety of queries from booking MOTs, to connecting drivers with our roadside assistance provider. Most queries arrive by phone but there are some email queries to respond to as well.

Don’t worry if you know nothing about cars – you’ll go through a full 5-week training programme before you take your first call.

Why join us?

We asked some of our Journey Makers what they enjoy about working in the Driver Desk, and here are some of the things they told us:

The wide variety of queries you get to deal with.
There’s no script – we want you to use your natural warm and friendly style to put customers at ease.
It’s a friendly, supportive, and fun team
You’re not measured on call times – we know that sometimes it’s worth spending a little extra time with customers to get the right outcome.

What’s more, Driver Desk is a great place to start your career with Arval – you’ll learn about all our different customers and departments, building a great foundation for progression later down the line.

What we’re looking for

Are you passionate about delighting your customers? Enjoy working in a role where no two days are the same? If so, this could be your next move.

We’d also like you to bring your:

Warm and helpful telephone manner.
Curiosity, and hunger for learning new things.
Ability to learn new systems and tools.

The package

We offer a basic starting salary of £26,208 FTE, plus a bonus of up to £1,100 FTE. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.

We also provide a comprehensive benefits package, including:

Private medical cover, including a digital GP service
Company pension
Discounts on our products and services and discounts in many high street brands
2 paid volunteering days every year
Free on-site gym
Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

When you join us, you’ll go through a structured 5-week training programme. From there you’ll have lots of support from your team and manager while you’re finding your feet. Once you’re confident in the role, you’ll be able to work hybrid, splitting your time equally between the office and working from home.

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

Telephone interview our Talent Acquisition team
1-hour interview with some of our Driver Desk management team

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

Job Title: Asset Management Manager

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Hours: Full time, Permanent

______________________________________________

A bit about us:

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

Reporting to the Head of Asset management the Asset Management Manager will support the monitoring and development of the Asset Management area. This role will contribute to all aspects of our asset management including significant group synergy with Arval.

This individual will assist the Head of Asset Management to optimise profitability for the BNP Paribas Personal Finance portfolio by providing information, analysis and technical support for the development and implementation of asset management strategies, which improve portfolio performance and improve customer experience. Supporting the Motor Commercial team and having a strong dotted line into the Risk teams.

This individual will help manage the residual valuations for the business both on current values and future expected values for residual based products such as personal contract purpose. The Asset Management Manager will help manage portfolio distributions and prepare the monthly Asset management committees (MAMCO).

Core purpose to contribute providing the business with strategic direction on vehicle valuation data in line with the market and competitors.

Key Responsibilities:

Under the authority of the Head of Asset management contribute to implementing a clear strategy for asset management data collation and deployment against the used car portfolio and for the OEM business division. Reporting on actual asset management performance (auction sales) versus predicted outcomes.
Analyse market trends, survey reports and sales reports and advise on new and used vehicle market trends and produce Monthly Market report
Monitor Residual Value Forecasting models for all vehicles financed by BNP Paribas Personal Finance
Monitoring of negative equity assets and forecasting of potential loss
Monitor asset management strategies which maximise revenue whilst minimising asset risk and detrimental customer behaviours
Working closely with Risk, Finance, and Legal, Operations, Consumer Finance, IT and other colleagues across PF UK to help ensure solutions presented are workable and thought through

Skills & Attributes:

Experience of an OEM relationship
Good understanding of the UK motor industry and vehicle lifecycles.
Good understanding of the Credit risk lifecycle
Strong analytical background to be able to set relevant analysis to answer questions
Experience working on different financial products
Self-motivated and committed to delivery

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including;

Competitive salary and a contributory pension scheme
Access to our Health Cash Plan Scheme
A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you?

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

Customer Service Advisor- Remarketing

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

As part of our office based Remarketing team, you will be responsible for supporting our MotorTrade customers. This will be in a variety of ways – over the phone, emails and by offering support to their account manager.

You will be supported with many after sales duties, including V5 co-ordination, dispatching to the customer and ordering any missing items from the DVLA. Working very closely with internal stakeholders including our account managers and business managers, excellent communication skills are key. You will have a support network mind-set, offering team support where needed.

A passion for vehicles would of course be fantastic but we are fully equipped to provide full training, development and support to get you where you need to be.

What we’re looking for

You’ve got a great telephone manner and enjoy working at pace. You’ll be confident in taking ownership of all that comes your way whether it be a phone call from a MotorTrade customer, a request from an internal account manager or checking the reconciliation of payments.

You’ll also be able to demonstrate:

Attention to the details
Confident communicator (verbal & written)
Uncompromising customer focus
Professional but personable people skills
Team focus and ability to work together

The package

We offer a basic starting salary of up to £23,751, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.

We also provide a comprehensive benefits package, including:

Private medical cover, including a digital GP service
Company pension with up to 10% employer contribution
Discounts on our products and services and discounts in many high street brands
2 paid volunteering days every year
Free on-site gym
Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

Interview process

Telephone interview our Talent Acquisition team
1 hour meeting with the hiring panel, which will include a competency-based interview

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

Job Title: Senior Risk Analyst – Risk Anticipation

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Hours: Full time, Permanent

______________________________________________

A bit about us:

The Role:

Assist in tracking the bad debt performance against forecasts on a monthly and ad hoc basis to identify variations and carry out root cause analysis. This includes maintaining IFRS9 models and recalculating provision rates for all BNP Paribas PF UK portfolios.

Identifying ways to improve the accuracy of the provisioning models, providing information, analysis and technical support for the development of loss forecast models.

To supervise risk analysts as requested, taking responsibility for the work that they undertake.

The Risk anticipation team are a crucial aspect of risk informing the business of current, past and future credit risk performance in line with the accounting and BNP Paribas group standards and this role is a key component of that team.

Key Responsibilities:

Assist in the monitoring of all models against forecast to identify adversities.
Provide root cause and investigative analysis on a regular basis
Supply management reports, which evaluate the Cost of Risk of the BNP Paribas PF.
Provide month end results, balance structures and report Internally, to group and regulators in a timely and accurate manner
Communicate effectively with the different stakeholders, including IT, other business units and/or Group to ensure the projects are progressing correctly.
Perform the economical valuations of Non-performing Loans portfolios to assess potential debt sales

Skills & Attributes:

Proven experience in SAS Base / SQL or similar programming language
Existing knowledge of credit bureau data and products.
Proven experience in Risk Management or a data analysis function
Prior knowledge of forecasting
High level of accuracy and attention to detail
Ability to communicate and influence all levels of management and work with other departments

What’s in it for you?

Competitive salary and a contributory pension scheme
Access to our Health Cash Plan Scheme
A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you?

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

Job Title: Regional Sales Lead – OEM Motor Finance

Location: Northwest of England – working remotely, travelling within your specific geographic region (visiting our office in Solihull once a month)

Hours: Full time, Permanent

______________________________________________

A bit about us:

At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.

We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we’re positive, we’re brave, and we own it.

The Role:

Key Responsibilities:

Oversee and manage relationships with OEM Franchise Dealer Partners.
Deliver dealer training on BNPP-PF systems, campaign packages, processes, and regulatory sales requirements.
Manage dealer sales performance, including financial products, customer suitability, credit volume, business quality, penetration and acceptance rates.
Work with dealers to develop and manage ongoing wholesale requirements, monitor utilisation and demonstrator allocation
Request, monitor and manage flow of dealer information into internal risk and compliance teams
Handle complaint resolution and maintain strong dealer relationships.
Oversee customer lifecycle management to enhance engagement and retention.
Drive the used car opportunity pipeline, identifying and managing potential growth opportunities.
Prepare, negotiate, and present dealer commission proposals.
Occasional dealer stock auditing

Skills & Attributes:

Full driving licence.
Experience in Retail Motor Finance with a Motor Finance provider.
Successful track record in in business development and account management within the Motor Finance sector.
Resilient and able to thrive in high-pressure, target-driven environments.
Excellent organisational and time management skills.
Ability to manage stakeholders internally
Confident with strong networking and relationship-building abilities.
Strong interpersonal skills, adaptable, and able to work independently or as part of a team.

Could this be you?

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most.

What’s in it for you?

Equal Opportunities Disclaimer

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

The Record Keeping department is responsible for the recording and archiving of all eCom and Voice communication. This includes New System architecture, day to day operation and the design and execution of all related Controls.

Job purpose

Purpose: act as a Subject Matter Expert (SME) for all Record Keeping Platforms focusing on product architecture, Proof of Concept and Technical Documentation as well as Knowledge distribution across Regions.
Scope: Global

Key Responsibilities

Responsible for the delivery of a range of Record Keeping services into the Company.
Manage the technology, ensuring that it has maximum availability and it is maintained at an appropriate technical level for support and maintenance purposes.
Be responsible for various projects and the ongoing change process around project and production activities.
Join project teams, acting as a Subject Matter Expert (SME) by providing overall expertise and guidance on Record Keeping related aspects of project architecture, design and implementation.
Technical design authority for all Record Keeping platform architectures.
Produce detailed high level and low level product and architecture documentation.
Liaise with external partners and vendors.
Proof-of-concept evaluation of new architectures, technologies and vendors.
Maintain current working knowledge of existing and emerging trends in Record Keeping.
Provide support to BAU teams on Record Keeping technologies.
Knowledge distribution across Regions.

Requirements

Technical Skills Required:

Experience in a similar role
Extensive experience in Record Keeping Technology
In-depth knowledge of the following systems:
- Unigy
- Blue Wave
- NICE NTR/NTR-X
- NICE FUSION
- VERINT VERBA
- Mobile Voice Recording
Basic knowledge of the following systems:
- Cisco CUCM
- Oracle SBC
- Speakerbus
Experience in VMWare and working in Sandboxes.
Professional experience, documenting, planning and managing platforms through their life cycle Excellent problem solving skills.

Essential Skills:

Organised and self-motivated
Excellent interpersonal and communication skills
Exceptional service orientation
Must be able to work in a dynamic, rapidly changing environments
Knowledge of standard methodologies of Service Delivery (ITIL, COBIT)
Ability to Design Solutions based on Business requirements
Technical Documentation

Qualifications and Experience:

General Banking Knowledge
Functional as well as technical knowledge of the applications used within BNP Paribas
Knowledge of the Norms and Standards of the BNP Paribas Group

Personal Attributes and Other Requirements:

Willing to travel and occasionally work unsocial hours
Team worker demonstrating loyalty and commitment to the organisation & team members
Flexibility
Dedication
Collaborative & Inclusive mind-set
Thoroughness and attention for details

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.

BNP Paribas’ CIB UK Legal department is a dynamic and integral part of the bank’s activities, providing expert legal advice and support across a wide range of activities. Our teams work closely with the business on transactional, advisory and governance matters and on disputes. It is led by dedicated professionals who ensure that the bank’s interests are protected while adhering to the highest legal, regulatory and ethical standards. The department is involved in various initiatives, including work experience programs, diversity and inclusion efforts, and legal technology advancements, reflecting its commitment to excellence, innovation and efficiency in the legal field.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

Being a great place to work
Committed to sustainability and having a positive impact
Being dedicated to the development of our people

Business area

The 2S Legal platform supports the securities services activities and business line of BNP Paribas providing specialist securities services and investment operations support to a wide range of issuers, financial intermediaries and institutional investors.

The securities services activities are within BNP Paribas, London Branch and BNP Paribas Trust Corporation UK Limited (‘TrustCo’).

TrustCo is a wholly owned subsidiary of BNP Paribas. TrustCo provides trustee services on capital markets and securitisation transactions. The TrustCo and related capital markets corporate trust services sit within Debt Solutions (DS) which forms part of the Financial Institutions and Corporates (FIC) client line.

Job purpose

Providing legal and transaction management services to the Legal and Transaction Management Group (‘LTMG’) that sits within the Securities Services London legal team. LTMG provides transaction management and legal services to TrustCo Securities Services in relation to trustee and agency appointments on capital markets and securities transactions and Loan Administration appointments.

Key responsibilities

Where CIB2S and/or TrustCo has been successful in winning new mandates/roles on structured issuance transactions the Transaction Manager (“TM”) will be expected to ensure that the transaction is successfully closed by working with internal and external stakeholders with the supervision and assistance of other transaction managers (‘TMs’)/Head of LTMG/Trustee Administrator as necessary. Work on straight-forward post-close TrustCo matters. Assistance to Head of LTMG on internal and external projects. Assistance to Head of LTMG and other TMs with signings and administrative and procedural matters. Assistance to Head of LTMG with administration of GDRP committee meetings and Trustee Services OpCo (including minute taking).

Key Responsibilities of the role:

All the following will require the TM to act on their own initiative but with readily available supervision and guidance:

Appoint, co-ordinate with, and otherwise manage external Trustee legal counsel.
Co-ordinate, review and negotiate transaction documentation for Trustee roles and any other roles to be performed by Securities Services London.
Liaise internally with relationship management, operational teams, BNP Paribas, Luxembourg (Transaction Managers, Account Managers and Operations) or other locations to facilitate documentation review and deal closing.
Liaise externally with Arrangers, Originators, Issuers other deal parties and their legal counsel(s) to facilitate documentation review, negotiation and deal closing.
Liaise with internal functions such as CoSec, Finance, Compliance and Risk.
Liaise with clients during the set-up phase of a new transaction.
Ensure that client/deal requirements are reflected clearly in transaction documentation.
Ensure that legal and commercial terms of transaction agreements reflect the required language, protections and standards of TrustCo and/or CIB2S.
Ensure compliance with CIB2S, London branch and TrustCo procedures and policies.
Ensure all covenants, obligations and responsibilities contained in legal documentation to which TrustCo is party are identified and passed to the Trustee Administrator via Trustee Diary Checklist for input to the Diary Management System.
Complete all necessary deal and documentation checklists, registers and records and ensure transaction closing is properly documented and recorded TrustCo and/or CIB2S, London systems and that adequate controls and procedures are created.
Arrange for the opening of custody and/or cash accounts and liaise with relationship managers to ensure timely provision of corporate documentation for compliance and KYC purposes.
Under supervision, management/resolution of straight-forward post-close matters and enquiries occurring on TrustCo and CIB2S, London branch transactions.
Act as back-up to LTMG colleagues in times of absence.
As and when required, attend documentation signing meetings and noteholder meetings for transactions.
Assist with on non-deal specific ad hoc projects for Head of LTMG.
Assist with regulatory, general business issues and audit matters, procedures writing, review and update.
Assist with drafting and review of SLAs and other agreements relating to TrustCo and CIB2S development.
Organisation of and minute taking for Trustee Services OpCo and GDRP committee meetings.

Requirements

Entry level legal professional (may be a trainee solicitor or graduate)

Transaction management experience with a corporate trust services provider/financial institution/law firm including Trustee-related experience

Paralegal experience

Core Competencies:

Effective written and verbal communication
Effective time management and personal organisation (ability to work under deadline and volume pressure)
Team spirit and teamwork
Flexibility and adaptability
Self-motivated and proactive
Client focus
Develops own professional competence
Displays Initiative

Qualifications required for the role:

Desirable:

Graduate and/or
Experience in transaction management role and/or
Legal qualifications or experience and/or
Experience in a client service/client facing environment.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

3. We believe in our people

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.

Investing in our people also means we have a collaborative and inclusive culture:

Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Equal opportunities

Adjustments

#LI-Hybrid

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

Being a great place to work
Committed to sustainability and having a positive impact
Being dedicated to the development of our people

Business area

Securities Services is a leading global custodian and securities services specialist that provides multi-asset post-trade and asset servicing solutions for buy and sell-side market participants, corporates and issuers.

Develop BNP Paribas Securities Services (BP2S) Securities Clearing and Custody business in the UK and Middle East, working in tandem with the rest of the Product Management team. The team is part of the Financial Intermediaries &

Corporate Client Line of BP2S. The Client Line’s responsibilities span from product initiatives, to P&L management and strategy. Key target clients are banks, brokers and corporates.

The UK Custody Product team is responsible both for the UK Local Custody product offering, as well as the Global Custody product offering for clients contracted with the UK location.

Job purpose

As part of the product management team, initial focus will be to act as primary point of contact in the UK for all matters relating to Global Custody product. In addition opportunity to cross-train and cover Local Custody initiatives as required.
Help meet changing needs of the business with focus on developing and supporting product strategy for Custody, working with the head of Custody Product UK& Middle East and the local and global team
Support the client growth strategy, partnering with Client Development on RfI / RfP, due diligence, client queries. Responsible for pricing new deals and reprices.
Assist in developing product strategy: working with Client Segment, identification/validation of target market segments; building and executing a product development road-map achieve and maintain competitive advantage including digital topics, and to meet agreed financial targets.
Contribute to developing and maintaining product solutions working with Client Segment to anticipate and address the market’s needs on an ongoing basis, to create the market-leading solution for our target market segments; leverage agile approaches where appropriate in order to best meet client needs
Writing business cases, product level description and product approval documents for any new developments
Track & contribute to new product implementation projects (executed by IT and Client Delivery) in tandem with Programme Management
Support Client Segment in competitor and target market analysis
Developing and maintaining product collateral (e.g. standard product description, story boards, standard scope of services documents, ‘demo’ environments and scripts);
Developing and maintaining pricing models and evolving pricing approach;
Managing unit costs with Client Delivery to maintain competitiveness; · Monitoring and managing product profitability;
Product training and support for the Sales and Relationship management teams, including client engagement at the appropriate times;
Monitoring service delivery to maintain/enhance client satisfaction levels and to preserve/enhance market reputation.

Key Responsibilities

Assist in product development and maintenance: – Design and agreement of tactical solutions for new service requirements; – Proactively identify product development opportunities, building business cases and sponsoring; – Develop and maintain product collateral; – Maintain the product road map; planning and agreeing developments with IT suppliers and operations; – Assess and planning for the new requirements from existing clients in conjunction with Client Segment; – Support Client Segment in maintaining data on client segments and the competition; – Industry watch: sourcing, compiling and interpreting information on pertinent developments within industry bodies and services (e.g. the regulators, market depositories/clearers, central banks, consultants) in conjunction with Client Segment.
Sales support: – Training and support for the sales and relationship management teams; – Direct involvement in certain aspects of the sales process
Assist with Product P&L management: – Manage the revenue and cost lines month on month – forecasting impact of sales plan as it unfolds; – Operational cost analysis – monitoring and challenging the cost drivers; – Setting cost income ratio targets; – Setting fee schedules.
Service Management: – Service delivery monitoring through the use of KPIs prepared by operations, regular meetings with relationship and account managers; – Obtain feedback from existing clients, prospects or ex clients directly where appropriate.
New business: – New business proposals: approving clients, price, terms and service specification; developing proposals with Coverage for larger/complex deals; – New business contract negotiations – depending on the complexity this can be limited to determining the bank’s position on sticking points (in conjunction with Legal); Provide product/business expertise in the sales process as required

Requirements

Ideally experience of the securities services and/or custody industry
Digital and agile knowledge/understanding
Ability to assess business/new product opportunities and develop and present business cases where appropriate
Effective communication with clients, consultants and internal stakeholders
Adaptability to changing priorities
Versatility to work across a number of topics & to work with different stakeholders across the bank.
The ability to work as part of a team to fulfil the collective purpose of the team and the specific responsivities of this role as listed above
Structured approach to achieve results within expected timeframe

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

3. We believe in our people

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.

Investing in our people also means we have a collaborative and inclusive culture:

Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Equal opportunities

Adjustments

#LI-Hybrid

The role

Responsible for assisting the site team in the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants

Responsibilities

• Check and approve expenditure against service charge budget this will include raising of all purchase orders and approving invoices

• Assist in the monitoring and reconciliation of service charge budget

• Undertake management of the office and staff welfare areas including staff events, ordering items, and general office management

• Support the Operations Manager in all aspects of waste management co-ordination

• Contribute to the preparation of Client management reports and attend management meetings as required

• Provide excellent customer service to internal and external customer base

• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

• Monitor and advance works conducted/service provided by suppliers

• Log reactive jobs on Elogbooks and provide reporting when required on activity

• Undertake bi-weekly building fabric inspections, complete reports and initiate/progress any required works to support the Operations Manager

• Update the Building portal with pre agreed content and reports for occupiers

• Assist Building Manager to manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

• Maintain regular and effective communication with clients and Occupiers

• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

• Complete administrative tasks as required to include use of BNPPRE systems

• Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

Person specification

Qualifications/Key Skills

• Membership or Associate Membership of IWFM

• Managing Safely – accredited by IOSH

Experience

• Previous experience in a similar role

• Understanding of commercial leases and the landlord and tenant relationship

• Understanding of service charge budgets and accounting principles

• Good health and safety and environmental knowledge

• Basic mechanical and electrical services knowledge

• Excellent English language skills – both written and spoken

• IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily

We are proud to offer award-winning benefits to support and reward our employees:

• Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work

• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.