Job Title: Complaint Handler – Motor
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Hours: Full time, Permanent
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A bit about us:
At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.
The Role:
The role of a Motor Complaint Handler is to handle motor finance complaints, including Satisfactory Quality and DCA cases, ensuring fair outcomes in line with FCA and consumer protection regulations.
Key Responsibilities:
- Deliver fair, empathetic, and compliant outcomes for motor finance complaints within FCA-regulated timeframes.
- Investigate cases thoroughly using DISP rules and Consumer Credit legislation, ensuring redress is provided when appropriate.
- Maintain competence through ongoing training, quality reviews, and continuous professional development.
- Collaborate with colleagues, contribute to process improvements, and raise issues that impact customer experience.
- Manage customer data accurately, communicate effectively, and take ownership of queries using expert knowledge and digital tools.
Skills & Attributes:
- Proven experience in Complaint Handling within Finance.
- Strong communication skills with the ability to type and talk in real time, alongside excellent written, empathetic, and results-focused communication.
- Proven experience in complaint handling, particularly within motor finance and Satisfactory Quality claims, with sound judgement and attention to detail.
- Solid understanding of FCA regulations, including DISP, DCA structures, Consumer Duty, and Conduct Risk, with awareness of regulatory expectations.
- Proficient in using complaints management systems and digital tools, with strong keyboard skills and ability to prioritise and manage workloads effectively.
- Able to work independently while contributing to team learning, with good rapport building, letter/report writing skills, and awareness of customer vulnerability.
What’s in it for you?
Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including;
- Competitive salary and a contributory pension scheme
- Access to our Health Cash Plan Scheme
- A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
- The opportunity to buy and sell holidays, giving you even more control over your work-life balance
Could this be you?
Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.
Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.
To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.
Equal Opportunities Disclaimer
BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
The role
Responsible for directing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, within a single complex and iconic building.
Responsibilities
• Prepare, monitor and reconcile service charge budgets
• Check and approve expenditure against service charge budgets
• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with clients and tenants
• Manage site based staff, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
• Work effectively with a range of specialist consultants to deliver agreed outcomes
• Procure goods and services, following procedures and policies
• Develop, agree and manage capital replacement programmes
• Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
• Ensure compliance with all current statutory legislation in respect of health and safety and the environment
• Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager
• Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
• Undertake ambassadorial activities for BNPPRE
• Take part in cross Property Management activities
Person specification
Qualifications/Key Skills
• Degree or equivalent
• Membership or Associate Membership of IWFM or RICS
• National General Certificate in Occupational Safety and Health – accredited by NEBOSH
Experience
• Previous experience in a similar role
• Understanding of commercial leases and the landlord and tenant relationship
• Good understanding of service charge budgets and accounting principles
• Management of in-house and supplier staff
• Management of supplier relationships
• Good health and safety and environmental knowledge
• Good mechanical and electrical services knowledge
• Excellent English language skills – both written and spoken
• IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily
• Experience of managing multi-site environments
• Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 25 days annual leave (depending on level) + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
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The role
We are looking for enthusiastic individuals to help expand an increasingly important asset management department within our business.
Responsibilities
• Managing forestry and woodland plantations from planning planting and restock sites
• Supporting with the application of grant and other support packages
• Contractor supervision (planting, weeding, fertilising, beating up etc), timber harvesting contracting and oversight
• To act as principal asset manager of client’s forestry properties throughout England
• To expand the asset management base over a period of time to create recurring fee income driven by excellent client service
• To assist (or be) the Registered Valuer with forestry valuations and property portfolios, to include site work, valuation preparation and draft presentation
• To identify investment opportunities for forest/planting land acquisitions and to present investment recommendations to clients
• To support and develop additional forest management client work
• Have the confidence to communicate clearly with them as required
• Ability to deliver afforestation projects through to harvesting contracts for clients, and report appropriately
• To prepare annual budgets, present recommendations, and to deliver the budget on behalf of clients and advise on forest manager selection for a client’s property
Person specification
• Experience of providing forest and asset management for clients
• Knowledge and understanding of developing carbon and natural capital markets
• Capable of building relationships with existing and new clients and generating new opportunities
• Good time management, ability to prioritise workloads and ability to meet deadlines
• Able to analyse forest data and produce valuations and cash flows for internal purposes and client presentations
• Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues and clients.
• Confident manner with clients and the team including the wider S&P/BNPRE teams
• An understanding of confidentiality issues and the use of discretion
Qualifications:
• Ideally member of or working towards membership of ICF
• Significant advisory, consultancy or valuation experience in the woodland and forestry sector
Experience
• Minimum of three to five years working in the forest industry/land management
• Positive attitude and enthusiasm is essential
• Proficient in the use of Word, Excel and PowerPoint
• An interest in the rural economy and the countryside equally important
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
We are seeking an experienced Lettings Negotiator to join our wonderful Notting Hill team working in some of the prestigious postcodes in the capital.
Our team are passionate about what they do and we have fun while we are doing it – We celebrate each other’s victories and successes throughout the year with a variety of social events.
Finding a like-minded person who shares our enthusiasm for our work and strives to provide exceptional service to both our landlords and tenants is crucial. As well as this you will contribute to not only the continued success of the office but also it’s growth and expansion. We offer ongoing training and development to support you throughout your career and keep you up to date with the latest legislation and compliance. Giving you the platform and the opportunity to expand on your skill set and work towards running your own office in London.
Prior experience of working in Prime Central London is preferred but experience of Lettings within other exclusive areas will be considered.
Responsibilities
• Accompany viewings with applicants
• Deal with telephone and email enquiries from applicants and landlords
• Register enquiries and arranging appointments
• Negotiating lettings
• Generate a targeted number of viewings per week
• Register new applicants
• Gain market appraisals
• Sell all company services strongly and ethically to generate new and repeat business
• Demonstrate a successful track record in meeting and exceeding targets
• Develop relationships and work closely with clients through meetings to secure future instructions/business
• Offer a first class level of customer service at all times
Key Skill
• Excellent negotiating skills and rapport building skills
• Possess a composed manner in order to be able to work under pressure
• Good time management and ability to prioritise workloads
• Accuracy and attention to detail
• Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
• Confident manner with clients and the team
• An understanding of confidentiality issues and the use of discretion
Experience
• Proficient in the use of Word, Excel & PowerPoint
• Previous Lettings experience
• Previous experience of working to deadlines
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
Responsible for the assisting the Building Manager in the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services in respect of a single building.
Responsibilities
• Assist in the preparation, monitoring and reconciliation of service charge budget
• Check and approve expenditure against service charge budget
• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with clients and tenants
• Supervise site based staff, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all services, including M&E related services: life safety systems, vertical transportation equipment and public health systems
• Procure goods and services, following procedures and policies
• Contribute to the preparation of management reports for a variety of stakeholders and attend management meetings are required
• Undertake regular building inspections, complete reports and initiate/progress any required works
• Assist Building Manager to ensure compliance with all current statutory legislation in respect of health and safety and the environment
• Assist Building Manager to manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team
• Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
• Complete administrative tasks as required to include use of systems, filing, inventory management
Person specification
Qualifications/Key Skills
• Membership or Associate Membership of IWFM
• Managing Safely – accredited by IOSH
Experience
• Previous experience in a similar role
• Understanding of commercial leases and the landlord and tenant relationship
• Understanding of service charge budgets and accounting principles
• Good health and safety and environmental knowledge
• Basic mechanical and electrical services knowledge
• Excellent English language skills – both written and spoken
• IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
Strutt & Parker’s Farming team provide clients with a strategic business and management service for their farms and estates advising on a wide variety of issues to enable owners to manage and make the most of their land. An outstanding opportunity has arisen to become a key member of the Farm Management and Consultancy team in Stamford.
The Stamford Farming team has an established reputation as leader in the local Farming community. They undertake the management of Farms and Rural Estates and offer a range of professional rural advice throughout the East Midlands. Their technical excellence ensures an impressive client base, and they advise some of the most prestigious clients in the area.
The role as a Farming Consultant involves assisting the team in a wide range of farming matters, gaining knowledge and experience to develop a career in Farm Management Consultancy.
Responsibilities
Assisting the farming team with a variety of farm management activities including:
• The record keeping and harvest account management of contract farming agreements
• Financial monitoring and analysis including helping to prepare budgets and cashflow forecasts, ¼ variance reports and financial interrogation
• SFI applications, Countryside Stewardship (Higher Tier) and RDPE applications, farm budgeting and project management including compliance and monitoring of schemes, advice and instructions to client/contractors, claims monitoring and management
• Technical advice on mainstream arable and livestock enterprises
• Advising on environmental issues and farm diversification
• Developing and maintaining a set of client contacts
• Driving business development
• Regular farm visits
• Advising on compliance with current and upcoming government legislation and guidance.
• Assisting with the preparing internal and external reports
• Maintaining and developing relevant personal and technical skills
• Attending relevant conferences, seminars, and training sessions.
Person specification
The successful candidate is likely to be:
• A great communicator, both written and oral.
• A team player, able to develop a close working relationship with colleagues
• Commercially astute with good numeracy skills
• Ambitious, energetic, self-motivated, curious, and happy to network with a business development orientated attitude.
• Interested in farming and food production systems.
• Experience of hands-on practical farming
Skills/Qualifications
• Agriculturally based University Degree
• Excellent research and analytical skills
• Excellent IT skills including use of MS Office.
• Practical farm experience would be beneficial.
- Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Company purpose:
Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.
Our employer promise is built around three pillars:
- Being a great place to work
- Committed to sustainability and having a positive impact
- Being dedicated to the development of our people
Business area
BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of corporations, institutional investors, banks, governments and supranational organizations.
BNP Paribas CIB has launched the very ambitious programme, aiming to strengthen our organization and adapt CIB to ensure it remains a healthy and sustainable business in the long term, providing solutions to our clients, and core to the Group in its diversified business mix.
The Global Markets Quantitative Research (GMQR) division is in charge of the modelling, pricing & risk management developments for Global Markets products. Roleholders within the division focus on the global management, development, delivery, maintenance and support of Global Credit, Global Equities, Global Macro and Platform, Research’s cross-asset analytics software libraries. The team operates globally with representatives in London, Paris, Asia and New York and plays a critical role in providing innovative solutions.
Job purpose
The Quantitative Research Architect, Vice President level role, develops transversal expertise of the different systems used across locations and assets classes within the GMQR team, and works toward an urbanisation of our infrastructure, based on principles of strong coherence and weak coupling. The successful candidate will lead and deliver medium-sized projects and will operate with a degree of independence and autonomy, whilst knowing when complex and high-risk issues need to be referred upwards. The roleholder will lead in the delivery of non-routine tasks and activities and will be asked to mentor more junior colleagues to support them with their development.
The job covers the following tasks with the prioritization being done by the quant team:
- Avoid duplication of pricers, on the model “1 payoff, 1 pricer” and leverage expertise within each individual business line
- Develop risk, stress-test scenarios and P&L Explain analytics in the quantitative research pricing library
- Ensure local trading specificities can be captured generically in the platform centrally and in regional sites (Asia, EMEA, US, Latam…)
- Drive continuous improvements to the pricing, risk and P&L models and methodology
- Reach bank-wide consistency in risks, stress-tests and P&L computation
All tasks above are to be conducted with the supervision of the quantitative team management.
Scope: GLOBAL
Key responsibilities
- Advanced level professional within the GMQR department of Global Markets.
- Actively promotes the target infrastructure outside to key stakeholders.
- Directs some projects within the department migrating asset classes (flow initially IRFX and credit initially) and locations (EMEA, APAC, AMER) to the target setup (GPrime and PAL), responding to any issues or developments within relevant aspects of work.
- Works with more senior members of the GMQR team on the below matters:
o Develops, tests, delivers and supports tools based on analytics libraries
o Develops and implements analytic tools to calculate the various pricing analytics for GPrime and PAL as well as contributions to:
− Integration in upstream and downstream systems
− Consistent payload configuration in our centralized repository
o Supports the team on pricing all related requests
o Develops risk management tools
o Develops tools transversally for all Global Market Quantitative Research teams.
o Contributes to the development of the team analytics library.
o Contributes actively to the enhancement of the current stress testing and risk management capabilities of the Global Markets division
o Assists the Bank in adapting to new regulations and capital charges by providing ideas or tools to estimate their impacts.
o Improve configuration management and toolkit for risk, stress-test and P&L within our central repository
- Influences and supports members of the team by leading in decision making and approach where problems are more complex and require sophisticated analysis or experience. Acts as a point of escalation for more junior staff.
Requirements
- Professional qualification in mathematics, statistics, physics, engineering or finance / econometrics or a PhD in another Science or engineering field with an interest in finance modelling, along with expert knowledge in Computer Science and Software Engineering.
- Professional experience in the Financial Services industry ideally with experience in trading activities / market risk, quantitative finance, regulatory projects.
- Strong technical background in either C++, C# or Ada, code auditing, performance profiling, regression testing and troubleshooting.
- Proactively able to identify areas of development, improvement or ways to maximise results and takes initiative to implement relevant actions, in the short and long term.
- Strong relationship management skills and an ability to work with individuals to ensure the delivery of set objectives.
- Strong mathematics and numerical techniques, e.g., linear algebra, root finding, finite differences.
- Advanced programming skills in low level languages such as C++, C# or ADA, with experience gained in a context of quantitative research (model implementation in an analytics pricing library).
Personal Attributes:
- Good interpersonal skills given the numerous actors in this re-engineering project.
- Able to work autonomously within the requirements of the project and the quant team.
- A flexible, hands-on attitude and willingness to make things happen
- Ability to drive a project end to end and coordinate across multiple teams.
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).
A bit more about why you should join us
1. We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)
We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:
- Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
- Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
- Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
- Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
- Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.
* Subject to relevant caps
2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.
For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.
But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.
3. We believe in our people
We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.
We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.
Investing in our people also means we have a collaborative and inclusive culture:
- Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
- Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:
Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.
Equal opportunities
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.
Adjustments
We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.
#LI-Onsite
Women in Trading Academy
Country: United Kingdom
Programme: Women in Trading Academy
City: London
Department: Global Markets
BNP Paribas invite you to apply for our Women in Trading Academy. As well as virtual sessions throughout the year, we will welcome you to our London HQ to take part in a combination of interactive and educational sessions to help you gain insights into how the market works, how a trader thinks, and whether this is a career you could excel in. We are looking for women studying STEM subjects who don’t necessarily have experience in the sector, but do have an aspiration to learn more and explore the possibility of a future in trading.
All successful Woman in Trading Academy applicants will automatically secure a space on our 2026 Summer Internship programme; admittance to the Trading Academy is subject to accepting a Summer Internship offer.
Our aim is to provide you with a deeper understanding of what a career in trading entails and prepare you to succeed across the Summer Internship programme and beyond.
What you’ll do
- Take part in various trading games
- Shadow traders on the trading floor
- Learn about how the market, specifically trading, works
- Gain insights into BNP Paribas and our culture
- Be paired with a buddy (a trader at BNPP) to help you make the most of the programme
What we’re looking for
- Fluent verbal and written English
- A predicted 2:1 grade or equivalent in a STEM degree to be completed in 2027
- Excellent communication and interpersonal skills
- Strong organisational and time management skills
- Motivation to learn and explore Global Markets
- Proficiency in Microsoft Office
Why Join Us
1. A great place to work
We offer flexible working options (including hybrid, where applicable) and a collaborative culture that values balance and inclusion.
2. A positive impact
We are committed to Net Zero in our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon. We also support our communities, with every employee receiving four volunteering days each year.
3. A focus on growth
We invest in our people through training, mentoring and career development. In 2024, nearly half of our UK Corporate & Institutional Banking roles were filled internally.
You will also join an inclusive culture, supported by networks such as Pride, Ability, MixCity (gender equality), Women in Global Markets, Multicultural Network and more.
Equal Opportunities
We are committed to providing a work environment that promotes diversity, inclusion and equal opportunities for all.
Adjustments
If you have a disability or health condition that may require adjustments during the recruitment process, please let us know early so we can support you.
Additional Information
- An application for the Women in Trading Academy is equivalent to an application for the 2026 Global Markets Summer Internship and therefore candidates do not need to apply to both programmes
- You may only apply for one Summer Internship programme per academic year (Global Banking, Global Markets, Technology or Securities Services)
Global Markets Summer Internship
Country: United Kingdom
Programme: Summer Internship
City: London
Department: Global Markets
About BNP Paribas
BNP Paribas is one of Europe’s leading banks with an international presence in 68 countries and more than 193,000 employees. We provide clients with financing, investment, savings and risk management solutions while maintaining the highest ethical standards.
In the UK, our history dates back to 1867. Today, our clients benefit from our global reach, expertise and long-term commitment to building a responsible and sustainable financial future.
Business Area
Global Markets sits at the heart of BNP Paribas’ Corporate and Institutional Banking division. Our teams deliver trading, sales, structuring, research and primary market solutions across asset classes, helping clients navigate fast-moving markets and manage risk.
Your internship starts with a week of professional training to sharpen your technical and professional skills. From there, you will rotate across different workstreams, working on live projects and becoming an active member of each team.
You will also have the opportunity to arrange work-shadowing placements, attend workshops and take part in case studies, networking sessions and social events. This will give you direct exposure to senior managers, colleagues across the bank and the many paths available within Global Markets.
The Internship
This nine-week internship gives you a clear view of the world of Global Markets. Through your rotations and project work, you will build the skills, confidence and insight needed to succeed.
The programme also gives you the opportunity to showcase your potential for a place on our graduate programme.
What you’ll do
- Take part in technical and business skills training
- Work on desk-specific projects and assignments
- Contribute to summer internship assessments
- Gain hands-on experience across multiple Global Markets teams
Specific responsibilities will vary depending on the desks you join.
What we’re looking for
To join the Global Markets Summer Internship, you should be in your penultimate year of study and have:
Essential
- Fluent verbal and written English
- A predicted 2:1 grade or equivalent in your degree
- Genuine interest in financial markets and economic trends
- Strong analytical, mathematical and quantitative skills
- Excellent communication and interpersonal skills
- Strong organisational and time management skills
- Motivation to learn and explore Global Markets
- Proficiency in Microsoft Office
Preferred
- Basic coding skills such as VBA, Python or C++
We also expect all our colleagues to demonstrate the Group values of alignment with our strategy, commitment, integrity and professional conduct.
Conduct
- Be a role model, supporting and fostering a culture of good conduct
- Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
- Consider the implications of your actions on colleagues
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).
Why Join Us
1. A great place to work
We offer flexible working options (including hybrid, where applicable) and a collaborative culture that values balance and inclusion.
2. A positive impact
We are committed to Net Zero in our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon. We also support our communities, with every employee receiving four volunteering days each year.
3. A focus on growth
We invest in our people through training, mentoring and career development. In 2024, nearly half of our UK Corporate & Institutional Banking roles were filled internally.
You will also join an inclusive culture, supported by networks such as Pride, Ability, MixCity (gender equality), Women in Global Markets, Multicultural Network and more.
Equal Opportunities
We are committed to providing a work environment that promotes diversity, inclusion and equal opportunities for all.
Adjustments
If you have a disability or health condition that may require adjustments during the recruitment process, please let us know early so we can support you.
Additional Information
- You may only apply for one Summer Internship per academic year (Global Banking, Global Markets, Technology or Securities Services)
- Successful candidates for this Summer Internship programme will be considered for Global Markets ONLY
- Successful candidates for this Summer Internship programme will be considered for London ONLY