Data Co-ordinator

About the role

In this fast-paced role you will be responsible for ensuring that our customer, supplier and partner data is stored and updated in a timely way. Your typical day will vary, but in a nutshell you’ll be dealing with the core data relating to novations, online support, and on boarding customers (retail and corporate).

Although this is a back office role, you’ll communicate with internal and external customers via email and telephone. You’ll pride yourself on providing an excellent service to all stakeholders, so you’ll be able to build relationships with ease.

You can expect to receive a range of queries, including those relating to service issues, account maintenance, complaints and creation of driver profiles. This is a very full on and fast-paced position, and you’ll be given full training to deal with any query that may come your way.

Attention to detail is key, you’ll be switching between tasks at a fast pace and have the ability to adhere to policies as you work. Working across multiple systems, you’ll be able to take ownership and complete tasks both individually and in collaboration with others.

What’s in it for you?

As a Core Data Coordinator, you will receive a benefits package at Pay Zone level A3 – This includes a basic salary starting at £24,419 based on experience, and a bonus element of up to £1,100. 

You will also enjoy the outstanding benefits including; 

About you

In order to be successful in this role you’ll be a true team player. You’ll be able to navigate new systems quickly, and will have the desire to learn new skills. It’s vital that you have excellent communication skills, and the ability to adapt to your audience in written and verbal format.

Key Skills required:

· Excellent communication skills
· The ability to be flexible in your approach
· Customer experience focus
· Able to keep up with varied, fast paced environment
· Able to take ownership and complete tasks in a timely way
· Understand the importance of working collaboratively in a team

About us

We are a major European vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that for 2021 and beyond, being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want, whilst we also focus on leading the way forward on Climate Action within the mobility industry. Luckily, at Arval, we have an excellent pedigree in all things mobility, and the launch of our five year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here: Arval Beyond

We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.

Culturally, we are a friendly bunch – more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with. 

Company: Arval BNP Paribas Group