Job Title: Compliance Manager, Compliance Advisory

Business Unit & Team: General Secretary – UK Compliance

Reporting to: Senior Compliance Manager

Location: London

BNP Paribas Asset Management (BNPP AM) is the asset management division of BNP Paribas Group. As of July 1, 2025, AXA Investment Managers’ (AXA IM) activities have been fully integrated into BNPP AM, creating a unified and strengthened global platform.

BNPP AM is a leading global asset manager, leveraging the Group’s scale, stability, and expertise. We serve a diverse client base, including institutional investors, corporations, distribution partners, and retail clients worldwide. Our investment capabilities cover a broad range of asset classes, from traditional strategies like equities, fixed income, and multi-assets to alternatives such as real estate, infrastructure, private debt, and private equity. This allows us to tailor solutions to meet client objectives.

With AXA IM’s integration, BNPP AM now ranks among Europe’s top asset managers, managing approximately €1.6 trillion in assets, with a focus on long-term savings and alternative strategies.

Sustainability is central to our approach. We prioritize ESG and responsible investing to deliver sustainable, long-term performance while supporting environmental, social, and economic transitions. Adopting a pragmatic, long-term perspective, we aim to generate durable value for clients, employees, and the economy, backed by strong risk management and responsible finance principles.

All figures are sourced from publicly available data as of September 2025

Job Purpose: 

To act as the UK Compliance Advisory specialist within the firms regulated entities with a focus on our Alternatives and Prime platform.

Your daily responsibilities: 

• Identify regulatory changes impacting each expertise, effectively communicate these to the business, work collaboratively with the business on impact assessments, gap analysis and implementation of the requirements.
• Provision of accurate and timely advice and training to the UK regulated entities to facilitate their adherence to UK Compliance policies and Global policies, focusing particularly on the front office investment management activities of each expertise.                       
• Ensure that the conflict of interest register is maintained for these expertise, potential and actual conflicts are discussed with the business prior to new activity commencing and conflicts are assessed on a continued basis.
• Represent compliance on projects, review of new business initiatives and organisational changes.
• Regularly attend and input into expertise 1st line control committees and investment committees.
• Preparation and completion of client reporting and regulatory reporting including filing a Form ADV with the SEC as AXA IM UK is registered with the SEC as an exempt reporting adviser.
• Assist the Senior Compliance Advisory Manager in leading the day-to-day activities of the Compliance Advisory Team including monitoring the advisory inbox, required sign-offs and approvals and in the absence of the Senior Compliance Manager participate in relevant governance committee meetings.
• Assist and support the Senior Compliance Advisory manager in the maintenance, ongoing effectiveness and implementation of all compliance policies and procedures owned by the Compliance Advisory team.
• Assist the Senior Compliance Advisory Manager in providing updates, assessments and escalation of issues as required to the UK Head of Compliance.

We welcome different combinations of skills, qualifications & experience:

• Relevant professional qualification would be preferable but not essential.
• Previous Asset management experience largely gained in a Compliance function, in an investment management environment with exposure and familiarity in managing related retail and institutional compliance issues.
• Experience and knowledge of private markets business including Real estate, alternative credit, private equity/debt, infrastructure equity/debt and hedge funds.

Your knowledge and skills:

• Thorough understanding of the Investment Management business servicing both institutional and retail clients with a particular focus on alternative investments.
• Technical regulatory expert (with previous experience of private market regulation)
• The ability to build business relationships with senior stakeholders.
• Effectively work with and challenge the business where required.
• Excellent verbal and written communication skills with the ability to effectively communicate with all areas of the business.
• Excellent problem-solving skills taking a collegial and collaborative approach. 

We would love to know more about you. Let’s connect! Send us your resume.

Motor Complaints Team Manager

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for an experienced Motor Complaints Team Manager to lead and develop a high-performing team responsible for delivering fair, timely and customer-focused complaint resolutions. You’ll drive operational performance, coach and support your team, and ensure every complaint is managed with empathy, professionalism and in line with FCA regulations and Consumer Duty requirements.

Key Responsibilities

• Lead, coach and develop a team of Complaints colleagues, creating a culture of accountability, continuous improvement and excellent customer outcomes.
• Drive team performance against key operational measures, ensuring complaints are resolved within regulatory timescales and quality standards.
• Support the investigation and resolution of complex complaints, acting as an escalation point where required.
• Use complaint insights and root cause analysis to identify trends, improve processes and enhance the customer experience.
• Ensure regulatory compliance, effective risk management and the appropriate support of vulnerable customers.
• Collaborate with internal stakeholders and external partners, including the Financial Ombudsman Service where appropriate, to deliver fair customer outcomes.

Skills & Attributes

• Proven people leadership experience within Complaints, Customer Operations or a regulated financial services environment.
• Strong coaching and performance management skills with the ability to develop and motivate high-performing teams.
• Good understanding of FCA regulations, Consumer Duty and complaints handling within financial services.
• Strong analytical skills with experience using MI and complaint trends to drive continuous improvement.
• Excellent communication, decision-making and stakeholder management skills.
• Resilient, organised and customer-focused, with the ability to balance empathy, commercial awareness and regulatory requirements.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan.
• Opportunity to buy/sell holiday giving you even more control over your work-life balance.
• Flexible benefits including private medical insurance and lifestyle discounts.
• A culture that values collaboration, development and wellbeing.
• Performance-related bonus scheme.
• Hybrid working with excellent learning and development opportunities to support your career.

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are Positive, Brave and Own It.

Don’t let confidence hold you back. You don’t need to meet every requirement—if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
• Informal chat with the Hiring Manager
• Competency-based interview including a short presentation (90 minutes)

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

Motor Operations Vehicle Specialist

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for a detail-oriented Motor Operations Vehicle Specialist to support the management of our vehicle assets throughout their lifecycle. You’ll work closely with internal teams and external suppliers to coordinate end-of-contract activity, maintain accurate operational data and help deliver efficient processes that support fair customer outcomes and regulatory compliance.

Key Responsibilities

• Coordinate vehicle movements and end-of-contract activities, ensuring accurate tracking and timely progression through the asset lifecycle.
• Produce and maintain high-quality management information, identifying trends, resolving exceptions and supporting operational decision-making.
• Build strong relationships with suppliers and internal stakeholders to ensure efficient service delivery and operational performance.
• Maintain accurate records and operational controls to support governance, audit requirements and regulatory compliance.
• Identify process improvements and support the implementation of changes that enhance efficiency and customer outcomes.
• Escalate operational risks or issues promptly, helping to ensure customers receive a seamless and compliant experience.

Skills & Attributes

• Experience within motor operations, vehicle logistics, asset management or a similar operational environment.
• Strong analytical skills with confidence using Excel and management information to monitor performance and resolve issues.
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
• Strong communication and stakeholder management skills, with the confidence to work collaboratively across teams and with external suppliers.
• Understanding of vehicle lifecycle processes, operational controls and data governance.
• A proactive, quality-focused approach with strong attention to detail and a commitment to continuous improvement.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan.
• Opportunity to buy/sell holiday giving you even more control over your work-life balance.
• Flexible benefits including private medical insurance and lifestyle discounts.
• A culture that values collaboration, development and wellbeing.
• Hybrid working with excellent learning and development opportunities to support your career.

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are Positive, Brave and Own It.

Don’t let confidence hold you back. You don’t need to meet every requirement—if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
• Informal chat with the Hiring Manager
• Competency-based interview (60–90 minutes)

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

Motor Operations Vehicle Manager

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for an experienced Motor Operations Vehicle Manager to lead the operational management of our vehicle assets throughout their lifecycle. You’ll drive operational performance, work closely with internal teams and external suppliers, and use data and insight to maximise asset value while ensuring fair customer outcomes and compliance with regulatory requirements.

Key Responsibilities

• Lead the operational management of vehicle assets, ensuring efficient end-of-contract processes and strong commercial performance.
• Use data and management information to identify trends, improve performance and support operational decision-making.
• Manage relationships with third-party suppliers, monitoring service delivery, governance and performance against agreed SLAs.
• Collaborate with teams across Operations, Finance, Risk and Asset Management to deliver effective operational strategies.
• Ensure compliance with FCA requirements, Consumer Duty, governance standards and operational controls.
• Lead, coach and develop your team, promoting a culture of continuous improvement, accountability and excellent customer outcomes.
• Travel will be required to visit auction houses to review performance, operational standards and working practices.

Skills & Attributes

• Proven leadership experience within a motor, asset management or regulated financial services environment.
• Strong analytical skills with experience using data and MI to drive operational performance and continuous improvement.
• Excellent stakeholder and supplier management skills, with the ability to build effective relationships across the business.
• Good understanding of vehicle asset management, end-of-contract processes and operational governance.
• Strong knowledge of FCA regulations, Consumer Duty and delivering fair customer outcomes.
• Organised, commercially minded and resilient, with excellent communication and decision-making skills.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan.
• Opportunity to buy/sell holiday giving you even more control over your work-life balance.
• Flexible benefits including private medical insurance and lifestyle discounts.
• A culture that values collaboration, development and wellbeing.
• Hybrid working with excellent learning and development opportunities to support your career.

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are Positive, Brave and Own It.

Don’t let confidence hold you back. You don’t need to meet every requirement—if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
• Informal chat with the Hiring Manager
• Competency-based interview including a short presentation (90 minutes)

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

Account Manager

Swindon – Hybrid – Permanent – Full-Time

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

An exciting opportunity to join an established team within part of our Mid Market Account management team, you will be responsible for supporting the provision of company cars and light commercial vehicles to our Mid Market corporate customers. 

This fast paced and dynamic role ensures that our customers receive expert knowledge and advice on all aspects of managing and maintaining their fleet of vehicles. This role also offers opportunity to upskill internally whilst learning about the different sales channels we have on offer at Arval.

Some of your key responsibilities will include:

• Responsible for your own portfolio of customers
•  Offering and delivering top quality customer service
•  Building a solution and problem solving to deliver the best possible service to our customers
•  Helping customers to decide on vehicle choice, delivering competitive pricing with required lead times.

What we’re looking for

We are looking for an outstanding account manager. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way whilst demonstrating complete professionalism and tact that comes naturally to you.

You’ll also be able to demonstrate:

• Confident communicator (verbal & written)
•  Uncompromising customer focus
•  Professional but personal people skills
•  Outstanding ownership & problem-solving ability

The package

We offer a basic starting salary of up to £27,500 plus a core commission element of £4,000. On top of this figure, over-performance can result in an additional £3,000 commission payment.

We also provide a comprehensive benefits package, including:

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.

#LI-Hybrid

Job Title: Analyst, Portfolio Control, Infrastructure Finance 

Business Unit & Team: Alts – Real Assets

Reporting to: Portfolio Controller, Infrastructure Debt FMCG

Location: London

BNP Paribas Asset Management (BNPP AM) is the asset management division of BNP Paribas Group. As of July 1, 2025, AXA Investment Managers’ (AXA IM) activities have been fully integrated into BNPP AM, creating a unified and strengthened global platform.

BNPP AM is a leading global asset manager, leveraging the Group’s scale, stability, and expertise. We serve a diverse client base, including institutional investors, corporations, distribution partners, and retail clients worldwide. Our investment capabilities cover a broad range of asset classes, from traditional strategies like equities, fixed income, and multi-assets to alternatives such as real estate, infrastructure, private debt, and private equity. This allows us to tailor solutions to meet client objectives.

With AXA IM’s integration, BNPP AM now ranks among Europe’s top asset managers, managing approximately €1.6 trillion in assets, with a focus on long-term savings and alternative strategies.

Sustainability is central to our approach. We prioritize ESG and responsible investing to deliver sustainable, long-term performance while supporting environmental, social, and economic transitions. Adopting a pragmatic, long-term perspective, we aim to generate durable value for clients, employees, and the economy, backed by strong risk management and responsible finance principles.

All figures are sourced from publicly available data as of September 2025

Overview:

Given its growth prospects, the Commercial Real Estate & Infrastructure Fund Management Controlling Group team of Legacy AXA IM – Real Assets is looking for a Portfolio Controller – Loan Asset Management (Infra Debt) – to join its London office. The team is a market leader in Infrastructure debt with more than $20bn AUM in Europe and a 12-year track record. We are looking for a dynamic, rigorous, motivated team-player to be part of our expanding fund management and controlling team. The candidate would have previous experience in infrastructure debt such as in an infrastructure loan servicer or in a loan portfolio or asset management team within a bank or an infrastructure debt fund.

Job Purpose: 

The role will focus on the Loan Asset Management of loans in Europe across different infrastructure asset classes, geographies and risk profile and consists of establishing a bridge between the Investment team and FMCG in terms of the management of the portfolio. 

The candidate will follow the loans from closing through its entire life including restructurings, refinancings, extensions etc. and where appropriate provide assistance to the Portfolio Controller, Infrastructure Debt when giving advice in the due diligence and execution of new transactions. 

He/She will be part of a team of more than 15 professionals interacting with the Fund Management team and other internal teams (client relationships and risk teams) and third parties (banks, borrowers, facility agents, legal advisors etc.). 

The successful candidate will be required to adapt as the FMCG function evolves and to assist in the role-out of an ongoing systems/controls/processes upgrade in line with the growth of the platform. 

Your daily responsibilities: 

• Support the Portfolio Controller in all aspects of portfolio monitoring and management
• Drafting of sections of waiver requests memoranda demonstrating a clear understanding of the key credit impact of the requests
• Run financial models and sensitivities as well as developing sensitivity scenarios demonstrating the resilience to stress tests 
• Monitor and report on the portfolio (identify performance risks, covenant compliance, portfolio reviews, market trends, participate in restructuring) 
• Participation in regular borrower update calls and updating the team on the performance of investments they are monitoring
• Participation in regular investor update calls 
• Assist the preparation of reporting materials prior to a final proof reading by a senior member of the team
• Keep abreast of debt capital markets (monitor and track debt indices, identify trends in DCM markets)

We welcome different combinations of skills, qualifications & experience:

• We are building a team with diverse education and qualifications.
• We welcome candidates with excellent academic qualifications from a range of disciplines including accounting, business, engineering or engineering science, finance and law.
• Some experience at a major investment manager or bank in infrastructure financing.
• Other experience, including government, will be viewed favourably.

Your knowledge and skills:

• Knowledge in financial engineering, corporate legal and accounting.
• Modelling skills (cash flow analysis and forecasting).
• Fluent English. Second European language an advantage.
• Analytical skills.
• Organised and rigorous.
• Able to communicate in an international environment 
• Driven by results

We would love to know more about you. Let’s connect! Send us your resume.

Job Title: Customer Resolution Professional

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

The Role:

As a Customer Resolution Professional, you will provide personalised, top-quality support that fits each customer’s unique situation. You’ll stay aligned with key regulations like FCA, DISP, and Consumer Duty standards—always acting with care, professionalism, and attention to detail. It’s about doing right by the customer, following policy, and making every interaction count.

Key Responsibilities: 

• Deliver fair, empathetic solutions and ensure timely resolution of customer issues, meeting all regulatory requirements and providing appropriate redress when needed.
• Achieve “Competent” status through regular case reviews, knowledge assessments, and ongoing professional development as part of the Customer Resolution Training & Competence Scheme.
• Proactively identify and resolve customer issues, contributing to continuous improvement in customer journeys and complaint handling processes.
• Analyse case causes to identify common complaints, offering feedback for corrective action where feasible.
• Manage customer accounts accurately across digital platforms and resolve queries confidently with expert knowledge and excellent communication skills.
• Stay updated on industry developments, collaborate with colleagues, and ensure health and safety standards are met in the workplace.

Skills & Attributes:

• Experience of working in a Complaints environment.
• Conduct Risk & Consumer Duty knowledge.
• Ability to manage difficult and complex customer conversations.
• Experience of Complaint Handling. (Desirable)
• Ability to collaborate with stakeholders & manage workload within a timely manner.

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

Your Application Journey

Our hiring process typically includes the following steps:

1. Initial screening with a member of our Talent Acquisition team
2. Interview preparation call with the Talent Acquisition team via Teams.
3. Competency-based interview (1 hour), F2F with the Hiring team.

We aim to complete the process within 3-4 weeks, though this can vary depending on your availability. If you’re not shortlisted, we’ll still keep you informed of the outcome.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/