The role
Responsible for managing the delivery of an effective and compliant service through in-house staff, suppliers and consultants – primarily focussed on hard services – within a single building or group of buildings.
Responsibilities
• Prepare, monitor and reconcile service charge budgets
• Check and approve expenditure against service charge budgets
• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with clients and tenants
• Manage site based staff, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
• Work effectively with a range of specialist consultants to deliver agreed outcomes
• Procure goods and services, following procedures and policies
• Develop, agree and manage capital replacement programmes
• Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
• Undertake regular building inspections, complete reports and initiate/progress any required works
• Ensure compliance with all current statutory legislation in respect of health and safety and the environment
• Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager
• Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
Person specification
Qualifications/Key Skills
• Degree or equivalent or by experience
• Membership or Associate Membership of BIFM or IOSH
• National General Certificate in Occupational Safety and Health – accredited by NEBOSH
Experience
• Previous experience in a similar role
• Understanding of commercial leases and the landlord and tenant relationship
• Good understanding of service charge budgets and accounting principles
• Management of in-house and supplier staff
• Management of supplier relationships
• Good health and safety and environmental knowledge
• Extensive mechanical and electrical services knowledge
• Excellent English language skills – both written and spoken
• IT literate – MS Office at intermediate level
• Experience of managing multi-site environments
• Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m
We are proud to offer award-winning benefits to support and reward our employees:
- Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
#LI-ONSITE
The role
We are seeking an organised and detail-oriented individual to support the digitisation and management of rural surveying documentation. The role will involve scanning a large volume of physical records and accurately uploading them into our electronic filing system, ensuring that documents are correctly categorised, securely stored, and easily retrievable. Maintaining the integrity and structure of the digital filing infrastructure will be a key responsibility.
This is an agency temp role for a period of six months.
Responsibilities
• Triage, scan, and digitise a high volume of rural surveying documents and records.
• Scan and digitise a high volume of rural surveying documents and records.
• Accurately upload and index documents within the electronic document management system.
• Maintain a consistent and logical digital filing structure to ensure efficient document retrieval.
• Verify the accuracy and quality of scanned documents before filing.
• Ensure compliance with internal data management and document control procedures.
• Organise and maintain physical files prior to and during the digitisation process.
• Identify and flag any inconsistencies, missing documentation, or filing issues.
• Work closely with the rural teams to ensure documentation is correctly categorised.
Person specification
• Strong attention to detail and high levels of accuracy.
• Excellent organisational and administrative skills.
• Experience with document management systems or digital filing structures is desirable.
• Competent in using scanning equipment and standard office software.
• Ability to manage large volumes of documents efficiently.
• Methodical approach to record keeping and information management.
• Reliable and trustworthy when handling sensitive or important documentation.
• Patient and thorough when completing repetitive but critical tasks.
• Able to work independently while maintaining consistent standards.
• Able to maintain a high level of confidentiality and discretion when reading and reviewing client documents.
PRODUCT & PROPOSITION MANAGER
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.
About the role
You’ll lead the SMR product family (encompassing Service, Maintenance, Repair, Tyres, Glass and Breakdown) — a high‑profile, business‑critical proposition — overseeing the product strategy, regulatory governance and commercial performance. This is a chance to shape a core part of our offering, prioritise customer outcomes, and drive meaningful impact.
Some of your key responsibilities will include:
- Take ownership of the product strategy and maintain a clear annual trading and development plan
- Track performance and proactively address shortfalls or capitalise on opportunities
- Influence stakeholders at all levels in the organisation, including the Executive Committee, to drive product success.
- Communicate and train teams on product propositions and how to effectively deliver them
- Lead Arval’s Product Lifecycle Governance process for SMR to ensure the product delivers good customer outcomes and fair value, monitoring performance and carrying out Product Reviews and Fair Value Assessments.
- Work closely with Global Operations teams managing our network of suppliers and partners, Procurement, Business Transformation, as well as Commercial, Finance and Marketing teams, to inform, prioritise and deliver our plans.
What we’re looking for
You’re someone who thrives on taking ownership and has a strong commercial mindset. You’re a strategic thinker with the ability to influence stakeholders and implement change across departments. Your curiosity drives you to seek out best practices and innovative ideas to enhance our product offerings. You also have demonstrable experience managing products in the SMR-space and you’re excited to use it to drive value for customers and our business.
You’ll also be able to demonstrate:
- Proven track record in product or proposition management
- Strong understanding of P&L and financial metrics
- Ability to communicate strategy clearly at all levels
- Experience in influencing cross-departmental change
The package
We offer a basic starting salary of up to £55,000, plus a bonus of up to £4,600. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Company car or cash alternative of £5,500 per annum
- Private medical cover, including a digital GP service
- Company pension with enhanced employer contribution of up to 10%
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
- Plus, a range of flexible benefits to suit your lifestyle
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Competency-based interview
- Second stage presentation
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
#LI-Hybrid
The role
An administrator for one of our London offices, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner.
The candidate will have previous experience of working in a fast-paced environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team. This is a full-time role (including some Saturdays) which involves supporting the sales team and includes day-to-day contact with our clients and potential buyers, matching buyers to properties and booking and undertaking some viewings.
Responsibilities
• Registration of new buyers
• Preparation of property brochures
• Coordinating marketing and advertising locally and with nearby offices.
• Management of the KYC and anti-money laundering processes as required by the Group, liaising with the internal on-boarding and compliance teams where necessary.
• Management of the invoicing process for the team.
• Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum.
• Keeping window cards/brochure displays/office systems up-to-date
• Liaising with potential buyers and arranging viewings/managing diaries
• Maintaining client files and the Residential client database
• Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
• Implement strategies for continuous improvement of business processes and increased efficiency
• Any other ad-hoc administrative duties as required by the team.
Person specification
• An interest in working real estate/estate agency environment.
• Previous experience in a similar role
• Prior experience of interpreting policies and procedures associated with AML regulations.
• Experience of undertaking client due diligence, including completing independent searches and sanction checks.
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Demonstratable experience of supporting a team of professional fee earners.
• Excellent IT skills (Word, Excel, MS Outlook) and experience of using KYC systems or similar.
• A strong communicator, both verbally and in writing with experience of customer service.
• Ability to establish and maintain effective working relationships with colleagues at all levels
• Punctual and flexible in relation to working hours and duties
• Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made.
• Maintains a positive attitude towards routine tasks.
• Accurate and exceptional attention to detail.
• Understands and appreciates the importance of using discretion when dealing with sensitive information.
- Heath & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
- Financial: Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
#LI-ONSITE
The role
As a member of our Sevenoaks Residential Agency team you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team.
Responsibilities
• Meet with clients to gather an understanding of their house and garden in order to carry out viewings with applicants
• Accompany applicants around properties, showcasing our clients’ homes
• Provide detailed insight to applicants about the properties’ location and benefits
• Liaise with clients in a polite, professional and confident manner
• Providing viewing feedback to vendors
• Any other ad hoc duties required
Person specification
Qualifications/Key Skills
• Must hold full, valid driving licence
Experience
• Experience is not essential but would be preferred
• Professional approach and trustworthy
• Excellent communication skills both over the telephone and in person
• Ability to establish and maintain effective working relationships with colleagues and clients
• Good organisational and co-ordination skills
#LI-ONSITE
Human Resources Administrator
Swindon – Hybrid
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.
About the role
As an HR Administrator you will provide key administrative support for all HR functions, including critical payroll actions, generalist employee support, recruitment and HR systems. You will be heavily involved in the maintenance and reconciliation of all HR systems.
HR Services is a function that focus on providing a positive customer experience; you must have a passion for people, communication and delivering fantastic service to all. Working closely with other central HR team members, such as reward, recruitment and learning & development.
You will be the first point of contact for all HR related queries; both in person and through the shared HR inbox. You’ll be responsible for allocating emails, monitoring responses and ensuring internal and external customer needs are met. You are the first point of contact for administration processes regarding the full employee life cycle, adhering to and reinforcing relevant policies and procedures.
Some of your key responsibilities will include:
- Working proactively with key colleagues to meet monthly payroll cut off pre-requisites
- Building relationships with internal and external stakeholders
- Monitoring the HR inbox, responding to queries within agreed SLA’s
- Being a point of contact for stakeholders across the business for any people related queries
- Keying in new starters, with a key eye for detail.
What we’re looking for
As HR Administrator, you will be able to demonstrate a proven administration background with high focus on giving attention to the details. Ideally we looking for administration experience within a HR function to enable you to hit the ground running. the Ideal candidate will be able to work towards deadlines such as payroll and internal SLA’s
You’ll also be able to demonstrate:
- Drive to work pro-actively independently and as part of a team
- Integrity – maintaining a high level of confidentiality when dealing with sensitive data
- Strong written and verbal communication skills
- Good IT skills including Microsoft Office
The package
We offer a basic starting salary of up to £27369, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension with up to 10% employer contribution
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
Ready to make a difference?
Sound interesting? Please apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Telephone interview our Talent Acquisition team
- 1 hour meeting with the hiring panel, which will include a competency-based interview
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
#LI-Hybrid
Company Purpose:
Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.
Our employer promise is built around three pillars:
- Being a great place to work
- Committed to sustainability and having a positive impact
- Being dedicated to the development of our people
Business Area
BNP Paribas Corporate and Institutional Banking is a globally recognised leader offering capital markets, securities services, financing, treasury and advisory solutions. The Front Office Internship is part of either the Global Banking or Global Markets business lines.
Global Markets is BNP Paribas’ capital markets business within the Corporate & Institutional Bank (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutionals, corporates, private banks and retail distribution networks.
As part of BNP Paribas Global Markets – FICC business unit, the Repo & Financing desk is responsible for raising and deploying funding secured by Fixed Income assets.
It offers short and medium term liquidity on government bonds, corporate bonds, securitized products and structured debt, through financing and derivative transactions.
It supplies specific securities to hedge-funds, structure long term secured investment opportunities to insurance companies and provide long term financing on less liquid/structured assets.
It applies cutting-edge big data methods to produce a stream of executable prices and automate the pre/post trade workflow.
The team is global with activities in Paris, London, Hong Kong and New York.
Job Purpose
As part of the Credit Repo team, the successful candidate will assist traders on the trading flow and risk management, in particular:
- Assist on trading workflow (automation of internal reporting, risk management tools, process automation, digitalize workflow of short-term book)
- Build analysis tools to optimise the carry of the flow/long term book under balance sheet/liquidity constraints
- Build tools for PnL/Risk explain for flow and structured/synthetic perimeters
- Work on automated market making and collateral optimisation.
Key Responsibilities
- Participate in Technical and Business Skills Training
- Support senior team members with day to day activities
- Automation of risk management tools
- Build tools to optimise the carry under balance sheet constraints
- Work on automated market making and collateral optimisation
- Utilises knowledge in the team to understand and apply best practices to all activities, and helps to identify potential process improvements to ensure the efficiency and effectiveness of the support provided both personally and the team.
- Continue professional development and improving knowledge on relevant products, regulations and tools to enable greater autonomy in the delivery of allocated tasks through on-the-job learning as well as through attendance at relevant training events
- Accurately and succinctly delivers information to team members to support their work, and builds internal working relationships with other traders and teams (including sales, structuring, quants) to ensure effective collaboration and franchise development.
Requirements
- Degree from a leading university in a quantitative subject such as Computer Science, Mathematics, Physics, Quantitative Finance or Engineering
- Good understanding of financial markets
- Curious and eager to learn
- Confident verbal, written communication and networking skills
- Proficient with MS Office tools, including Excel
- Great organisational, multitasking and time management skills
- Strong analysis and judgement
- Meticulous accuracy with a keen eye for detail
- Team player, proactive, independent, enthusiastic self-starter with strong interpersonal skills
- Excellent spoken and written English. Additional languages are an advantage
- Programming skills (C++, Python, Java, R or other equivalent) will be needed
Conduct
- Be a role model, supporting and fostering a culture of good conduct.
- Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks.
- Consider the implications of your actions on colleagues.
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).
PLEASE NOTE
- You may only apply to four Long Term Internships over the course of a year. These may be across any business area.
- Successful candidates for this long term internship will be considered for London ONLY.
- Please discuss the available start dates with your interviewers.
Unsuccessful candidates’ CVs will be shared with other teams within BNP Paribas and considered for potentially suitable roles. In this way we hope to maximise opportunities for candidates and hiring teams. By submitting your CV for this role you agree to it being shared securely with other hiring teams within BNP Paribas for the relevant recruitment round.
Location: London
Duration: 6 months
A bit more about why you should join us
1. We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)
We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:
- Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
- Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
- Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
- Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
- Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.
* Subject to relevant caps
2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.
For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.
But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.
3. We believe in our people
We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.
We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.
Investing in our people also means we have a collaborative and inclusive culture:
- Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
- Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:
- Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.
Equal Opportunities
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.
Adjustments
We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.
#LI-Onsite
Job Title: Glasgow Office: Legal Counsel for BNP Paribas Commercial Finance (BNPPCF)
Summary:
We are seeking a qualified solicitor to provide legal support and advice to the BNPPCF business in the UK, based in our Glasgow Office. The successful candidate will have a strong understanding of the UK financing market, excellent communication skills, and the ability to work under pressure.
Key Responsibilities:
- Provides proactive and timely legal support to the BNPPCF business on factoring legal matters.
- Develops and maintains relationships with business stakeholders to understand business requirements and provide high-quality support.
- Manages all BNPPCF master legal document templates and applies updates as required.
- Provides legal support on corporate law and procurement matters for Commercial Finance.
- Leads in-house documentation papering responsibilities as required.
- Manages external legal counsel and oversees their work on transactional and advisory matters.
- Reviews and negotiates contracts and other legal documents with counterparties.
- Performs due diligence on contracts as required and tracks fees for external counsel engagements.
- Remains up-to-date on relevant industry or contractual matters that may impact the business.
- Identifies and reports legal risks within the scope of BNPPCF activity and assists with permanent control topics as required.
- Coordinates with other teams within LEGAL, both within the UK and globally, as appropriate.
- Attends industry forums and events to stay informed on legal matters and provide expert advice to the business.
Requirements:
- Qualified solicitor, English or Scots law (or equivalent)
- 3-5 years of experience in a corporate or financial services environment
- Strong understanding of the UK financing market and key debt instruments
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple priorities
- Proficient in Excel, Word, and Salesforce CRM (advantageous)
Compliance:
- Adhere to all relevant compliance policies and procedures
- Complete assigned compliance training courses
- Detect and escalate unusual activity
Soft Skills:
- Ability to communicate at all levels
- Confident in decision-making and accepting responsibility
- Ability to negotiate and manage relationships with senior business stakeholders
- Eager to improve own performance and take initiative
Dealer Account Manager
Swindon – Hybrid
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.
About the role
An exciting opportunity has become available in our well-established Retail Dealer services team. As a Dealer Account Manager, you will be working alongside our internal and external sales functions to support our customers/dealers on all aspects of their renewal journey.
This role will involve an element of selling as well as Account Management but is ultimately about relationship building. Our internal acquisition executives will rely on you to support them and become their day-to-day facilitator whilst they focus on renewing our customers in line with our sales processes. This role will be challenging but rewarding for the right person.
Some of your key responsibilities will include:
- Build strong relationships with Dealers and Customers, identifying opportunities to upsell and add value at every step.
- Take charge of key processes in our Quote to Delivery journey, ensuring a smooth, consistent customer experience.
- Champion consistency by driving the standardisation of service delivery across our product and service offerings.
- Spot opportunities for improvement and lead the way in implementing smart, innovative process enhancements.
- From core processes to customer feedback, you’ll take full responsibility—resolving issues swiftly, staying on top of SLAs, and keeping us fully compliant with industry regulations.
What we’re looking for
We are looking for an enthusiastic and confident individual who possesses an attention to detail. You will have an excellent telephone manner, thrive working in a fast-paced environment and be used to taking ownership of all that is thrown at you whilst demonstrating complete professionalism and tact.
You’ll also be able to demonstrate:
- Confident communication (verbal & written)
- The ability to multitask
- A keen eye for detail
- Comfortable with teamwork and being part of a team
- Uncompromising customer focus
- Professional but personal people skills
The package
We offer a basic starting salary of up to £30,000, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension with up to 10% employer contribution
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Telephone interview with our Talent Acquisition team
- 1-hour interview with the hiring panel, which will include a competency-based interview
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
#LI-Hybrid
Project Manager
Swindon – Hybrid working
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
Why join Arval?
In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.
About the role
You’re supporting and managing change across the business to meet required time, cost, and quality standards. You’ll ensure that projects and changes are delivered using best practice methodology and adhere to corporate governance.
Some of your key responsibilities will include:
- Lead on the build and delivery of transformational change projects aligned to Arval UK’s Business Priorities and Business Transformation roadmap
- Question, challenge and collaborate with Arval Corporate, UK business, Risk, Legal, Compliance and IT teams to define and deliver project developments
- Use standard methodologies to produce and actively manage project plans, including systems development and testing when required
- Actively manage project resources, costs, risks, issues, actions, and dependencies
What we’re looking for
You’re someone who thrives in a dynamic environment and enjoys leading projects to successful completion. You have a collaborative spirit and can communicate effectively with various stakeholders across the organisation.
You’ll also be able to demonstrate:
- University degree or equivalent
- Prince 2 qualification or equivalent
- Experience with project management approaches, tools and phases of the project cycle
- Excellent interpersonal and communication skills, both written and verbal
The package
We offer a basic starting salary of up to £55,000, plus a bonus of up to £4,600. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Company car or cash alternative of £5,500 per annum
- Private medical cover, including a digital GP service
- Company pension with enhanced employer contribution of up to 10%
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
- Plus, a range of flexible benefits to suit your lifestyle
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Telephone screening with a member of our TA team
- First stage interview – Competency based interview
- Second stage interview with Head of Business Transformation
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
#LI-Hybrid