IT Governance Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for an organised and analytical IT Governance Analyst to help strengthen the governance and oversight of our IT applications and assets. Working closely with IT teams and stakeholders across the business, you’ll support governance activities, maintain accurate records and reporting, and help ensure our IT estate remains compliant with Group standards and regulatory requirements. You’ll also play a key role in identifying opportunities to improve governance processes and reduce operational risk.

Key Responsibilities

• Support the governance and oversight of IT applications and assets, ensuring compliance with Group governance standards and local procedures.
• Maintain accurate inventories, governance documentation and lifecycle records, identifying gaps and following up on outstanding actions.
• Produce dashboards, management information and reporting to provide visibility of governance activity and emerging risks.
• Work with IT Owners to ensure governance requirements, documentation and lifecycle activities are completed accurately and on time.
• Support the identification, monitoring and escalation of governance risks, control gaps and non-compliance issues.
• Contribute to the continuous improvement of IT governance processes, including supporting cloud governance and sustainable IT initiatives.

Skills & Attributes

• Experience within IT governance, risk, controls, audit, compliance, application management or a similar discipline.
• Strong organisational skills with the ability to manage multiple priorities and maintain high levels of accuracy.
• Excellent analytical skills with experience interpreting data and producing meaningful reports and management information.
• Strong communication and stakeholder management skills, with the confidence to provide guidance and constructive challenge.
• Good understanding of IT governance, application lifecycle management, risk management or control frameworks.
• Proficient in Microsoft Office, particularly Excel, Word and PowerPoint, with a proactive approach to continuous improvement.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan.
• Opportunity to buy/sell holiday, giving you even more control over your work-life balance.
• Flexible benefits including private medical insurance and lifestyle discounts.
• A culture that values collaboration, development and wellbeing.

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are Positive, Brave and Own It.

Don’t let confidence hold you back. You don’t need to meet every requirement—if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team.
• Informal chat with the Hiring Manager.
• Competency-based interview.

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

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Customer Service Advisor – Driver Desk – 20 hours

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers. 

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why Join Arval? 

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

With a fleet size of over 200,000 vehicles, we have a lot of drivers to take care of. Our Driver Desk team is the first port of call for drivers, dealing with a wide variety of queries from booking MOTs, to connecting drivers with our roadside assistance provider. Most queries arrive by phone but there are some email queries to respond to as well. 

Don’t worry if you know nothing about cars – you’ll go through a full 5-week training programme before you take your first call. 

Why join us?

We asked some of our Journey Makers what they enjoy about working in the Driver Desk, and here are some of the things they told us:

• The wide variety of queries you get to deal with.
• There’s no script – we want you to use your natural warm and friendly style to put customers at ease.
• It’s a friendly, supportive, and fun team
• You’re not measured on call times – we know that sometimes it’s worth spending a little extra time with customers to get the right outcome.

What’s more, Driver Desk is a great place to start your career with Arval – you’ll learn about all our different customers and departments, building a great foundation for progression later down the line. 

What we’re looking for

Are you passionate about delighting your customers? Enjoy working in a role where no two days are the same? If so, this could be your next move.

We’d also like you to bring your:

• Warm and helpful telephone manner.
• Curiosity, and hunger for learning new things.
• Ability to learn new systems and tools.

The package

We offer a basic starting salary of up to £27,976, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday. 

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

When you join us, you’ll go through a structured 5-week training programme. From there you’ll have lots of support from your team and manager while you’re finding your feet. Once you’re confident in the role, you’ll be able to work hybrid, splitting your time equally between the office and working from home. 

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV. 

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all. 

Interview process

• Telephone interview our Talent Acquisition team
• 1-hour interview with some of our Driver Desk management team

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch. 

#LI-Hybrid

Account Manager

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

An exciting opportunity to join an established team within part of our Mid Market Account management team, you will be responsible for supporting the provision of company cars and light commercial vehicles to our Mid Market corporate customers. 

This fast paced and dynamic role ensures that our customers receive expert knowledge and advice on all aspects of managing and maintaining their fleet of vehicles. This role also offers opportunity to upskill internally whilst learning about the different sales channels we have on offer at Arval.

Some of your key responsibilities will include:

• Responsible for your own portfolio of customers
•  Offering and delivering top quality customer service
•  Building a solution and problem solving to deliver the best possible service to our customers
•  Helping customers to decide on vehicle choice, delivering competitive pricing with required lead times.

What we’re looking for

We are looking for an outstanding account manager. You will have an excellent telephone manner and will be used to working in a fast-paced environment. Used to taking ownership of all that comes your way whilst demonstrating complete professionalism and tact that comes naturally to you.

You’ll also be able to demonstrate:

•  Confident communicator (verbal & written)
•  Uncompromising customer focus
•  Professional but personal people skills
•  Outstanding ownership & problem-solving ability

The package

We offer a basic starting salary of up to £28,500 plus a core commission element of £4,000. On top of this figure, over-performance can result in an additional £3,000 commission payment.

We also provide a comprehensive benefits package, including:

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.

#LI-Hybrid

Large Corporate Business Manager

Field-based – Full-time – Permanent

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

You’re set to manage a portfolio of 10 large corporate customers, building strong relationships with all stakeholders. You’ll define and articulate long-term strategies for each customer, ensuring their needs are met and exceeded.

Acting as a trusted partner, you will represent your customer’s needs within the business, helping to solve challenges and improve efficiencies through our diverse mobility solutions. 

As the senior strategic point of contact for your customers, you will lead regular business reviews, manage contract extensions negotiations and tender processes and drive high renewal rates alongside opportunities to upsell products and services.

You will be accountable for delivering portfolio growth, product penetration, profitability and customer NPS targets. Working closely with the wider account team, you will play a leading role in ensuring every customer receives an outstanding level of service delivery.   

Some of your key responsibilities will include:

• Manage and nurture relationships with large corporate customers
• Define and implement long-term customer strategies
• Negotiate contract renewals and oversee re-tendering processes
• Maintain high renewal rates and achieve profitability targets

This is a full-time role, working 36.25 hours per week.

What we’re looking for

You’re someone who thrives on building strong relationships and communicating effectively with various stakeholders. You have a knack for negotiation and can handle multiple priorities with ease, ensuring customer satisfaction and business goals are met.

You’ll also be able to demonstrate:

• Strong oral and written communication skills
• Ability to build relationships with stakeholders at all levels
• Excellent negotiation and leadership experience
• Effective planning and organisation skills with the ability to prioritise

The package

We offer a basic starting salary of up to £60,000 plus on-target commission earnings of £20,000. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.

We also provide a comprehensive benefits package, including:

• Company car
• Private medical cover, including a digital GP service
• Company pension with enhanced employer contribution of up to 10%
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

• Telephone screening with Talent Acquisition
• In-person interview with the hiring manager

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

#LI-HYBRID

This is an exciting opportunity to join national property consultancy Strutt & Parker at a pivotal moment in its growth journey, following significant investment and the launch of a refreshed brand identity earlier this year.

Reporting to Strutt & Parker’s Head of Marketing and Client Experience and working closely with the Head of Communications across BNP Paribas Real Estate and Strutt & Parker, the Senior Communications Manager will play a central role in shaping how the business is seen and heard across media, social media and thought leadership.

The successful candidate will develop and deliver strategic communications that raise Strutt & Parker’s profile, support business growth and bring the brand to life for clients and in the wider market. With a strong focus on reputation and visibility, this role will help position Strutt & Parker as the UK’s leading property consultancy.

What You’ll be Doing

• Act as the communications partner for Strutt & Parker’s residential business with management of London sales and lettings, including the new Brokerage model, Research and Private Client teams.

• Serve as a trusted advisor to key spokespeople, building strong internal relationships and ensuring communications is understood, valued and leveraged across the business.

• Build and maintain strong relationships with key media contacts across trade, national, international, and broadcast media to secure high-quality coverage for the brand and for clients’ instructions.

• Plan and deliver impactful communications campaigns to support property launches.

• Develop and execute integrated communications campaigns to promote key research reports and thought leadership initiatives.

• Identify and respond to property market trends and news opportunities, positioning Strutt & Parker as an authoritative and influential voice in the media.

• Create and oversee content for Strutt & Parker’s social media channels to increase reach, engagement and brand impact.

• Produce high-quality written content, including press releases, thought leadership articles, SEO-focused blogs, scripts and briefing documents, ensuring consistency with our tone of voice and core messaging.

• Edit and refine copy for wider marketing materials, including capability statements, award submissions and pitch documents.

• Monitor, evaluate and report on media coverage and campaign performance, providing regular insight and recommendations to stakeholders.

• Work closely with the wider Marketing team to ensure communications activity is aligned with and enhances broader brand and campaign activity.

• Collaborate with relevant industry bodies, PR agencies and press offices, particularly on joint instructions, and with developers and housebuilders where appropriate.

• Plan and support events including journalist engagement, agent workshops, and messaging for key internal conferences and business events.

• Partner with internal communications colleagues to ensure key business wins, appointments and achievements are effectively shared across the wider organisation.

• Develop a thorough understanding of Strutt & Parker’s Rural business and liaise with Rural communications to ensure alignment on corporate matters, content, and cross-selling opportunities within the business.

• Support the Head of Communications in managing issues and crisis communications, helping to protect and enhance the firm’s reputation.

• Line management of a Communications Manager.

Person Specification

• 3-5 years’ experience at manager level, with a strong track record in media relations.

• Exceptional writing and editing skills, with the ability to produce compelling content for a range of audiences and channels.

• Demonstrable expertise across multi-channel communications, including traditional media, digital platforms and social media.

• Commercially aware, with the ability to align communications activity with broader business objectives.

• Confident working with senior stakeholders, with experience advising spokespeople in a fast-paced, high-profile environment.

• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines effectively.

• Experience managing or mentoring direct reports.

• Experience in the residential property sector, luxury/lifestyle brands, or a related industry would be advantageous, but is not essential.

The role

Strutt & Parker’s Cambridge office is seeking a new member to join the rural consultancy and management team. As a key office within Strutt & Parker, we have a growing team with a wealth of opportunity for career progression.  

We undertake the full range of rural services for our clients, offering a diversity of work in management, consultancy, valuation, farming and environmental services.  The role will involve a blend of estate management and consultancy working within the team but with opportunities to work with other disciplines within the office. 

We are looking for a real team player – someone with energy, drive and a wish to grow and further their career in rural surveying. 

In this role you will:

•    Work with the Director and senior members of the team in delivering high quality work for key clients

•    Act as supporting agent for a selection of estate management clients offering well rounded, professional advice.

•    Undertake estate and farming business reviews. 

•    Ensure the achievement of key client deliverables.

•    Adhere to internal and client process and compliance standards.

•    Support opportunities to leverage skills and expertise to develop new business for the wider team.

•    Display innovative thinking to assist with introductions and delivery of new business.

•    Undertake secured lending and other professional valuations.

•    Manage and lead trainees within the team.

•    Mentor and coach junior members of the team.

•    Monitor the profitability of the client relationship and seek to identify and develop new business opportunities.

About you:

•    A competent and experienced MRICS qualified rural surveyor with an appropriate record of delivering work across a range of projects.

•    Capable of building relationships with existing and new clients and generating new opportunities.  

•    Possessed of a composed manner in order to be able to work under pressure.

•    Have good time management skills with the ability to prioritise workloads and achieve deadlines.

•    Value accuracy and attention to detail

•    Display excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues, and clients.

•    Hold a full UK drivers licence

Qualifications:

•    Relevant undergraduate/postgraduate degree or equivalent.

•    MRICS qualified – preferably Rural pathway with 6 months to 2 years PQE.

•    Preferably RICS registered Valuer or working towards this

•    CAAV membership/qualification an advantage.

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Fraud Professional – Senior

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

The Fraud Professional Senior brings fraud detection expertise to our Fraud function and supports the first line of defence against suspected fraud. You will provide credit decisions on genuine applications following business guidelines on cases of non-confirmed fraud and ensure all systems are updated accurately to meet industry standards and compliance requirements.

Key Responsibilities

• Detect and manage POS fraud by reviewing fraud detection systems, investigating suspicious activity, and ensuring accurate decisions with positive customer outcome
• Support fraud investigations by assisting team members, managing associated fraud links, and escalating trends to reduce business risk
• Deliver empathetic, customer-focused outcomes, ensuring all verbal and written communications are clear, professional, and accurately recorded
• Maintain compliance with regulatory requirements and internal policies while managing customer accounts and using digital systems with accuracy
• Engage proactively in team collaboration, training, and continuous improvement initiatives, staying updated on industry fraud trends and internal tools

Skills & Attributes

• Proven experience in Fraud Detection
• High attention to detail
• Sound Judgement and decision making
• Strong Communication Skills
• Credit Bureau working experience
• Experience in Financial Services or a Credit Broker environment within Retail Finance
•  

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan
• Opportunity to buy/sell holiday giving you even more control over your work-life balance
• Flexible benefits including private medical insurance and lifestyle discounts
• A culture that values collaboration, development, and wellbeing

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers 

Your Application Journey

• Call with our Talent Acquisition team
• One hour competency-based interview with the Hiring Manager, including a short exercise 

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

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The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. 

We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. 

We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. 

For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/