BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.


Company purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

  • Being a great place to work
  • Committed to sustainability and having a positive impact
  • Being dedicated to the development of our people

Business area

The Inspection Général (IG) Hub UK is a geographical Hub, covering all activities in the UK and Channel Islands.

The Hub has five audit teams. These teams are split by business activity covering all activities within their area of responsibility. 

The Hub’s remit is to provide audit services to the Businesses, Operations and Functions in the UK and Channel Islands in close liaison with Senior Management and Head Office entities. The main focus is to help the organisation accomplish its objectives by bringing a systematic approach to evaluate and improve the effectiveness of the governance, risk management, and internal control processes.

The IT team within the IG Hub is responsible for performing Information Technology and Cyber Security audits across the whole UK business.

Job purpose 

This role will be accountable for handling a range of complex assignments within the IT team, and will act as a key team member assisting senior team members to perform risk-based audit reviews and to identify and remediate issues in business processes and internal governance frameworks to support the business to achieve its objectives.

Key responsibilities

  • Executes high quality and in-depth audit assignments, as well as ad-hoc projects and investigations (including Quality Assurance Reviews, regulatory assignments, and follow up of IG missions) and other audit related tasks (such as continuous / annual risk assessments or requests for audit recommendation closure, archiving, preparing restitution slides, and inputting findings, recommendations) to ensure that audits are effectively performed, maintained and coordinated within BNP Paribas IG Methodologies and Tools (including Data Analytics), procedures, guidelines and expectations. Consistently has regard to the main risks in the performance of all duties, and issues recommendations where appropriate and in line with best practices.
  • Works under guidance from more senior team members to deliver assigned tasks in a timely manner. Where appropriate, refers unusual or complex issues to more senior colleagues for resolution and advice in a timely manner to ensure the business receives the appropriate level of professional support. 
  • Ensures that relevant senior colleagues are kept updated on progress with assigned work on a continuous basis to ensure the smooth delivery of IG processes and service levels in accordance with the established procedures and guidelines.
  • Establishes good relationships with auditees to ensure high quality of audit service is provided.
  • May be required to provide managerial, coaching or appraisal functions for junior roles in the IT IG team where required to support the development of talent in the team, and provide adequate supervision to such team members. 
  • Contributes to the maintenance and development of the data analytics tools and methodologies used by IT IG team.

Requirements

Essential experience and competencies

Professional qualification required with knowledge related to performing IT and Cybersecurity audits in the banking / finance industry.

Proven experience in IT and Cybersecurity risks and controls, either at a Bank or consulting firm, or other by conducting other relevant Internal/External Audits. 

Knowledge of a wide range of IG principles, processes, regulations and legislation appropriate for the IT team and ability to translate knowledge and experience into recommendations to improve team operating practices.

Strong analytical skills, including ability to understand quickly the critical steps in a process, synthesise and process complex information and understand the related risks of various natures, including use of data.

Good people management skills and an ability to work with individuals to set individual objectives and manage performance to ensure their delivery. 

Thorough and organised with an ability to prioritise and work under time-pressure.

Excellent written and oral English skills in order to articulate technical issues and to be able to take the complex and make simple to enable effective communication with individuals across the business.

Computer literacy and a good knowledge of standard computer software and able to learn and utilise specialist applications appropriately.

Preferred competencies

  • An academic background in IT, Management Information System, Computer Science or a related discipline.
  • A professional qualification / certificate in Audit (e.g. CISA, CISSP, CISM, OSCP, CCSP).
  • Good knowledge of or appetite to learn Data Analytics.

It is preferred that the role holder will be willing to travel from time to time to perform their duties (in particular to Paris).

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

  • Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
  • Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
  • Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
  • Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
  • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps


2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

  • Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
  • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

The UK CIB HR Department supports CIB staff and managers in London, providing them with a full range of strategic advisory and transactional services (in terms of payroll, reward, pension and benefits, recruitment, career management, learning & development and employee relations). In regular contact with the Group HR Department of BNP Paribas S.A. (headquartered in Paris), CIB HR is the entry point for all CIB employees on any HR issue. The team in London comprises of circa 70 HR professionals.

Job purpose 

A key member of the recruitment team this role is critical in supporting the team to deliver an excellent candidate experience.You’ll act as the main point of contact for managing recruitment administration tasks and dealing with queries across both the Experienced Hire and Early Careers Recruitment team

Key responsibilities

  • Act as first point of contact for the Recruitment team in managing recruitment admin processes for both Early Careers and Experienced Hire.
  • Timely scheduling of interviews and assessment centres in line with agreed admin SLAs
  • Draft roles and programmes for the recruitment teams on the applicant tracking system in line with agreed admin SLAs
  • Work with the other co-ordinators and recruiters to ensure processes, campaigns and projects are planned, managed and delivered on time
  • Deal with various queries from managers, joiners and interns/graduates
  • Supporting with contract generation and internal transfer requests
  • Inputting of information in HR System
  • Management of Shared Recruitment Inbox
  • Proactively support the team with various ad hoc duties, including updating of process documents
  • Support Invoice Processing
  • Process travel expenses
  • Visa processing of individuals through collaboration with the UK International Mobility Team
  • Complete ad hoc Recruitment tasks as required.

Requirements

Essential

  • A commitment to excellent customer service demonstrated through excellent interpersonal and communication skills
  • Planning and organisational skills
  • The ability to work on several tasks concurrently, and respond to customer queries and transactions within tight deadlines
  • Strong attention to detail and quality awareness. 
  • A team player, flexible and able to collaborate with HR colleagues to deliver exceptional service
  • Professional at all times; handles client and personnel data with discretion
  • Proven ability to work under pressure in a deadline driven and rapidly changing environment

Desirable 

  • Proven experience in a recruitment coordination or HR Support role. 
  • Proficiency in applicant tracking systems (ATS)
  • Proficient in Microsoft Office Suite

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps


2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

CIB UK Compliance is an independent function responsible for providing specialist advice and support to UK Senior Management, business lines and functions in adhering to internal controls and external rules and managing compliance risks. 

The function typically acts as a second line of defence covering areas including; controls, assurance, monitoring, professional ethics, training and competence, whistleblowing, market abuse, financial security and regulatory liaison.

UK Financial Security (“UKFS”) team has oversight responsibilities for; anti-money laundering (including PEPs and other high-risk clients), sanctions & embargoes and anti-bribery and corruption. The Head of UK Financial Security & UK Money Laundering Reporting Officer (MLRO) leads the team. Deputy MLROs report to the MLRO, each with responsibility for:

  • Advisory
  • AML Surveillance
  • Anti-Bribery and Corruption
  • Anti Facilitation of Tax Evasion
  • Sanctions
  • Testing & Assurance
  • Risk Assessment

The UKFS team performs a number of functions, which include:

  • Supporting and assisting senior management with adherence to applicable laws and regulations, as well as operating to high standards of business and ethical integrity;
  • Interpreting applicable laws, regulations and standards and advising BNP Paribas CIB London staff;
  • Providing training where appropriate to staff on a number of relevant laws, regulations and standards;

Monitoring and reporting on BNP Paribas CIB London and staff compliance with laws, regulations and standards.

Job purpose 

Support the CIB UK Head of Sanctions in the provision of sanctions expertise and advice to the business, and second level of defence support in the governance and oversight of key sanctions risk management processes

Key responsibilities

  • Support the Head of Financial Security Sanctions and the team to ensure CIB UK has the infrastructure to comply with Group, CIB Sanctions Policy and UK legal and regulatory requirements in relation to payments filtering and sanctions screening
  • Leads on the horizon scanning and tracking of UK Sanctions and Trade regulatory developments and material geo-political events programme including producing guidance, policy and recommendations (with Legal input where required) for UKFS Compliance colleagues
  • Represents in relevant industry groups and advocacy initiatives to gather intelligence regarding Sanctions & Embargoes and Trade Compliance in the wider financial services sector, making recommendations to enhance the CIB UK Sanctions compliance framework where necessary
  • Assist in ensuring local procedures required to implement Group Sanctions Policies and local regulations are up-to-date and appropriate
  • Identify opportunities to develop and improve the effectiveness of the sanctions infrastructure  governance and oversight framework
  • Provide technical advice in relation to complex sanctions and embargoes queries to local stakeholders, wider UKFS and nearshored hubs including B1 and B2 Lisbon, UK Businesses in respect of Group Policy, CIB and local requirements
  • Provide technical Sanctions & Embargoes payment alert disposition opinion/advice
  • Develop and maintain relationships with key business stakeholders
  • Review and report potential circumvention cases, voluntary self-disclosures and potential sanctions incidents/ cases
  • Review and dispositioning of Sanctions name screening alerts
  • Manage, control and perform regulatory reports related to the UK frozen assets
  • Support on significant team processes carried out under Group and Local Policies such as List Management, controls and management information to identify any keys risks or trends
  • Providing Sanctions & Embargoes training where appropriate to staff on a number of relevant laws, regulations and BNP Paribas standards
  • Support on strategic and tactical projects affecting the CIB UK London Branch sanctions compliance framework
  • Provide support/assistance to the wider UKFS team on payment and financial sanctions related topics.

Requirements

  • Ability to understand, interpret and analyse and summarise technical UK Sanctions and Trade legislation and other UK regulatory developments, providing clear and actionable recommendations to CIB & 2S UK entities 
  • Deep technical sanctions and trade knowledge gained through experience in a sanctions role
  • Relevant sanctions qualifications 
  • Experience of attending and contribute to key industry sanctions panels for advocacy on key topics 
  • Strong Knowledge of specific Compliance principles and processes and an ability to translate knowledge and experience into recommendations to improve team operating practices.
  • An ability to read SWIFT, SEPA Payment Message and other message types.
  • Strong knowledge of Compliance policies, procedures, relating to sanctions and embargoes.
  • Strong working knowledge of financial crime regulations and standards (e.g. UK, EU, US, UN, French etc) and an ability to translate these into policy and regulatory expectations.
  • Some experience and understanding of new technology in financial services (for example, Payment Service Providers, Cryptocurrencies etc) and the associated sanctions and broader financial crime risks. A developing knowledge of BNPP, its products and services and the broader industry
  • Demonstrable willingness to develop and compliance and market knowledge to improve performance.
  • Strong analytical skills with the ability to translate technical concepts and provide specialist guidance and advice to others.
  • Ability speak in public and express ideas and opinions alongside peers
  • Strong personal focus on accuracy and attention to detail and able to review and improve work of more junior colleagues.
  • Good written and oral English skills in order to articulate technical issues to the business.
  • An ability to analyse data and identify trends and risks.
  • Strong Computer literacy and a good knowledge of standard computer software e.g. Microsoft Office. Experience using Compliance software/systems and tools.
  • Able to learn and utilise specialist applications.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organisations. Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies.

The Global Markets Quantitative Research (GMQR) division is in charge of the modelling, pricing & risk management developments for Global Markets products. Role holders within the division focus on the global management, development, delivery, maintenance and support of Global Credit, Global Equities, Global Macro and Platform, Research’s cross-asset analytics software libraries. The team operates globally with representatives in London, Paris, Asia and New York and plays a critical role in providing innovative solutions.

Job Purpose

Purpose:

The GMQR Prime, VP level employee works as a member of the Prime quant team. The role holder will operate with a degree of independence and autonomy, whilst knowing when complex and high-risk issues need to be referred upwards. The role holder will lead in the delivery of non-routine tasks and activities and will supervise and mentor more junior colleagues to support them with their development.

Scope: Global

Key responsibilities

Key Responsibilities

  • Advanced level professional within the GMQR department within Global Markets, particularly in relation to Prime Services products.
  • Actively promotes the market and Prime Services outside to key stakeholders.
  • Directs some projects within the department for example analytics or pricing, responding to any issues or developments within relevant aspects of work.
  • Works with more senior members of the GMQR team on the below matters:
    • Develops, tests, delivers and supports tools based on analytics libraries
    • Develops and implements analytic tools to calculate the various pricing analytics for Prime Services
    • Supports the team on pricing all related requests
    • Develops risk management tools 
    • Develops tools for the flow credit trading teams
    • Contributes to the development of the team analytics library. 
    • Assists the Bank in adapting to new regulations and capital charges by providing ideas or tools to estimate their impacts.

Influences and supports members of the team by leading in decision making and approach where problems are more complex and require sophisticated analysis or experience. Acts as a point of escalation for more junior staff.


Requirements

  • Professional qualification in mathematics, statistics, physics, engineering or finance / econometrics or a PhD in another Science or engineering field with an interest in finance modelling, along with expert knowledge in financial mathematics/computer science.
  • Professional experience in the Financial Services industry ideally with experience in trading activities / market risk, quantitative finance, regulatory projects.
  • Strong technical background in financial mathematics/computer science.
  • Proactively able to identify areas of development, improvement or ways to maximise results and takes initiative to implement relevant actions, in the short and long term.
  • Strong relationship management skills and an ability to work with individuals to ensure the delivery of set objectives. 
  • Strong mathematics and numerical techniques, e.g., linear algebra, root finding, finite differences.
  • Advanced programming skills, such as Ada, C, C++, C# and python, with experience gained in a context of quantitative research (model implementation in an analytics pricing library).

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).



A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.


3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

  • Being a great place to work
  • Committed to sustainability and having a positive impact
  • Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of corporations, institutional investors, banks, governments and supranational organizations.

The Global Markets Quantitative Research (GMQR) division is in charge of the modelling, pricing & risk management developments for Global Markets products. Role holders within the division focus on the global management, development, delivery, maintenance and support of Global Credit, Global Equities, Global Macro and Platform, Research’s cross-asset analytics software libraries. The team operates globally with representatives in London, Paris, Asia and New York and plays a critical role in providing innovative solutions.

Job purpose 

The GMQR SORT XVA, Vice President level role, focuses on the development of new functionalities and the support of both the XVA and SORT platforms. The role holder will lead and deliver medium-sized client pitches and will operate with a degree of independence and autonomy, whilst knowing when complex and high risk issues need to be referred upwards. The role holder will lead in the delivery of non-routine tasks and activities and will supervise and mentor more junior colleagues to support them with their development.

Key responsibilities

  • Advanced level professional within the GMQR department within Global Markets.
  • Actively promotes the market and the XVA and SORT platforms outside to key stakeholders.
  • Directs various projects within the department around XVA pricing for new trades and XVA risk management, responding to any issues or developments within relevant aspects of work.
  • Works with more senior members of the GMQR team on the below matters:
    • Develops, tests, delivers and supports tools based on analytics libraries
    • Develops and implements analytic tools to calculate the various pricing analytics for XVA and SORT. 
    • Supports the team on pricing all related requests
    • Develops risk management tools 
    • Develops tools for the XVA and inflation and rates options teams
    • Contributes to the development of the team analytics library. 
    • Assists the Bank in adapting to new regulations and capital charges by providing ideas or tools to estimate their impacts. 
  • Influences and supports members of the team by leading in decision making and approach where problems are more complex and require sophisticated analysis or experience. Acts as a point of escalation for more junior staff.

Requirements

  • Professional qualification in mathematics, statistics, physics, engineering or finance / econometrics or a PhD in another Science or engineering field with an interest in finance modelling, along with expert knowledge in financial mathematics/computer science.
  • Professional experience in the Financial Services industry ideally with experience in trading activities / market risk, quantitative finance, regulatory projects.
  • Strong technical background in financial mathematics/computer science.
  • Proactively able to identify areas of development, improvement or ways to maximise results and takes initiative to implement relevant actions, in the short and long term.
  • Strong relationship management skills and an ability to work with individuals to ensure the delivery of set objectives. 
  • Strong mathematics and numerical techniques, e.g., linear algebra, root finding, finite differences.
  • Advanced programming skills, such as C++, C# and python, with experience gained in a context of quantitative research (model implementation in an analytics pricing library).

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

  • Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
  • Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
  • Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
  • Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
  • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.

Company purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

The Inspection Général (IG) Hub UK is a geographical Hub, covering all activities in the UK and Channel Islands.

The Hub has five audit teams. These teams are split by business activity covering all activities within their area of responsibility. 

The Hub’s remit is to provide audit services to the Businesses, Operations and Functions in the UK and Channel Islands in close liaison with Senior Management and Head Office entities. The main focus is to help the organisation accomplish its objectives by bringing a systematic approach to evaluate and improve the effectiveness of the governance, risk management, and internal control processes. 

As part of the Hub UK’s Professional Practice & Data team, the Internal Audit Data Analyst role supports the Hub (internal audit work and transversal) by providing a full range of data services including: data collection, ETL & processing, analysis and visualization.

Job purpose

The role holder will be responsible for supporting the audit data needs within the IG Hub UK. They will act as a key team member assisting in: (i) the preparation of upcoming audit work (data collection / processing / analysis); (ii) the execution of audit investigations requiring advanced data analytics; and (iii) transversal Hub data / data analytics needs.

They will work closely with the wider IG community (e.g. IG Head Office (Paris), AI & Data Factory, IG Professional Practice & Data community worldwide). The role holder will report to the IG Hub UK COO.

Key responsibilities

  • Supports the activity of the Audit teams by:
    • Understanding the needs and requirements of auditors and the audit process
    • Building analytical and data engineering solutions
    • Ensuring high quality of delivery
    • Assisting auditors with ad-hoc data and analytics requests
  • Performs descriptive and predictive analyses addressing key audit mission priorities
  • Applies AI/ML models to data processing automation and discovery
  • Delivers data visualizations for communication within dashboards, reports and presentations
  • As part of the IG Function Strategy and the organisation/steering of the internal audit activities of the IG Hub UK, works under the guidance of the Hub UK COO to implement various initiatives, such as:
    • Developing and managing operational initiatives to enhance audit methodologies and processes in collaboration with the other members of the Professional Practice & Data team. 
    • Leveraging artificial intelligence and data science to drive innovation and efficiency within the Hub.
    • Contributing to the Expertise Lines objectives and activities (and more specifically to the Data EL and the AI EL)
    • Contributing to disseminate a culture of data driven solutions within the Hub
    • Contributing and share data best practices with the whole IG team

Establishes good relationships with key stakeholders in teams that the IG Hub UK works with and/or reports to (e.g. IG Central) to fully understand business requirements.

Requirements

Essential experience and competencies

  • Proven professional experience with:
    • Developing ETL methods and tools (Tableau Prep, Alteryx or similar)
    • Programming Python / Pandas / Jupyter data science stack
    • Data visualization tools (Tableau, PowerBI)
    • Using modern Data/Dev Ops tools and process (git, JIRA, …)
    • Microsoft collaboration tools (SharePoint, Forms, OneNote…)
    • Utilisation of data analytics to improve operational performance
  • Knowledge of SQL databases
  • Familiarity with advanced data and analytic techniques: Statistical analysis, Machine Learning and AI.
  • Excellent analytical skills, including ability to quickly understand the critical steps in a process, synthesise and process complex information and understand the related risks of various natures, including use of data.
  • Thorough and organised with an ability to prioritise and work under time-pressure. 
  • Good communication / relationship management skills.
  • Excellent written and oral English skills in order to articulate technical issues associated to work area.

Preferred competencies

  • An academic background in a quantitative discipline;
  • Knowledge related to markets and financing activities & associated risks (including products, market & credit risk, operational risks)
  • Knowledge related to compliance, conduct and regulatory risks

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us


1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps


2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.


3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Customer Service Advisor – Driver Desk

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers. 

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

With a fleet size of over 190,000 vehicles, we have a lot of drivers to take care of. Our Driver Desk team is the first port of call for drivers, dealing with a wide variety of queries from booking MOTs, to connecting drivers with our roadside assistance provider. Most queries arrive by phone but there are some email queries to respond to as well. 

Don’t worry if you know nothing about cars – you’ll go through a full 5-week training programme before you take your first call. 

Why join us?

We asked some of our Journey Makers what they enjoy about working in the Driver Desk, and here are some of the things they told us:

  • The wide variety of queries you get to deal with.
  • There’s no script – we want you to use your natural warm and friendly style to put customers at ease.
  • It’s a friendly, supportive, and fun team
  • You’re not measured on call times – we know that sometimes it’s worth spending a little extra time with customers to get the right outcome.

What’s more, Driver Desk is a great place to start your career with Arval – you’ll learn about all our different customers and departments, building a great foundation for progression later down the line. 

What we’re looking for

Are you passionate about delighting your customers? Enjoy working in a role where no two days are the same? If so, this could be your next move.

We’d also like you to bring your:

  • Warm and helpful telephone manner.
  • Curiosity, and hunger for learning new things.
  • Ability to learn new systems and tools.

The package

We offer a basic starting salary of £26,208 FTE, plus a bonus of up to £1,100 FTE. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday. 

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension 
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

When you join us, you’ll go through a structured 5-week training programme. From there you’ll have lots of support from your team and manager while you’re finding your feet. Once you’re confident in the role, you’ll be able to work hybrid, splitting your time equally between the office and working from home. 

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV. 

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all. 

Interview process

  • Telephone interview our Talent Acquisition team
  • 1-hour interview with some of our Driver Desk management team

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch. 

.

Job Title: Enterprise Architect

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

To propose Information System (IS) level architecture solutions, ensuring their consistency, adaptability and sustainability in alignment with the UK Enterprise Architecture strategy. The Enterprise Architect is responsible for the successful design of the Information System within BNPP PF UK and accountable for compliancy with the architecture governance framework and its processes.

Key Responsibilities: 

  • Develop and evolve existing and future IS architecture based on BNPP PF UK architecture principals and consistent with company frameworks 
  • Define the roadmaps required to achieve future IS architecture target 
  • Create Architecture models to reflect the organisations strategies. Create and Maintain Enterprise Architecture assets
  • Ensure the local Architecture committee operates in accordance the governance charter 
  • Engage in Research and Design to evaluate and propose technologies to complement business strategy and IT roadmap
  • Engage with the BNPP framework (EAGLE) and ensure compliance at all times 

Skills & Attributes:

  • Experience in TOGAF / TOGAF Practitioner Certification
  • Architectural Leadership at Domain Level
  • Ability to operate across multiple engagements concurrently and assume architectural responsibility 
  • SME in one or more specific domains: Business, Functional, Application, Data ,Technical.
  • Display a level of knowledge within IT disciplines, gained through breadth of experience and technology exposure
  • Experience of working with commercial off the shelf and bespoke solutions

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

  • Competitive salary and a contributory pension scheme
  • Access to our Health Cash Plan Scheme
  • A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
  • The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Pricing and Publication executive 

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the Wellbeing category of the 2024 Business Car Awards.

About the role

We lease out c190k vehicles (cars and vans) throughout the UK and typically take back around 200 each day from customers, at contract end. Our Remarketing team decide the most profitable route to market for each vehicle, which is where this role comes in.

Using information and images gathered by the team who have assessed vehicles that we are looking to Re-Lease, you will use our MotorTrade and OfferManager tools to advertise these vehicles. Over time, you will become an expert on our numerous re-sale options (B2B, B2C & B2B2C), so will know exactly how to advertise each vehicle to achieve maximum prices.

Some of your key responsibilities will include:

  • Using V-Lookups and data to build accurate and impressive adverts
  • Checking images,criteria and details about the cars we are advertising (making sure all damages are stated for the customer)
  • Picking up enquiries from customers, internal stakeholders and team members in regards to pricing and adverts

What we’re looking for

We are looking for someone who is comfortable working in Excel and analysing data. The ability to do V-lookups and Pivot Tables is desirable but is not vital as full training is provided. A history of pricing used vehicles, working in the automotive sector or just a keen interest in cars and vans would be beneficial to this role.

You’ll also be able to demonstrate:

  • accuracy and able to prioritise a heavy workload
  • methodical and data driven
  • good communication skills
  • a good eye for detail

The package

We offer a basic starting salary of up to £27,000, plus a bonus of up to £1,100.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday.

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone interview our Talent Acquisition team
  • 1 hour meeting with the hiring panel, which will include a competency-based interview and presentation task

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.   

The role

An exciting opportunity for an Renewals and Contractors Co-ordinator to join our lettings team in Chelsea

Responsibilities

•    Liaise with the office Lettings heads to negotiate optimum Tenancy terms and rental increases

•    Negotiating tenancy renewals and rent reviews by liaising with both Landlords and Tenants 

•    Drawing up and sending out renewal and rent review documentation 

•    Recording all actions and conversations 

•    Conducting daily follow up of all outstanding negotiations 

•    Dealing with queries from client accounts relating to renewals, rent reviews and renewal deposit issues 

•    Accepting and confirming correct notices have been served by both Landlord and Tenant

•    Confirm and pass on all notices or end of tenancy queries to the Tenancy Manager 

•    Issue and chase all renewal and rent review documentation in a timely manner 

•    Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively

•    Produce all new Tenancy agreements within 24 hours from receipt of the offer from the front office 

•    Draft the appropriate tenancy agreement (to be checked by the Office Head with accompanying correspondence and send out for engrossment to both parties via Adobesign

•    In the case where the tenant or landlord wishes to use their own tenancy agreement refer both parties to independent Solicitors for specialist advice

•    Prepare initial invoices, standing orders and rent demands for tenants

•    Produce deed of guarantee document if required and send for signature or prepare up front rental payment invoice

•    Confirm receipt in office of signed agreement by both parties. If not received, escalate and chase where necessary until received

•    Preparing communications and administering for any tenant or tenancy changes in regards to a deed of assignment and/or deed of surrender to end a tenancy

•    On receipt of non-managed terminations following procedure to administer tenancy ends

•    Ensuring TDS database is kept up to date and information is correct, regular auditing

•    Consulting and update Contracts Manager and Lettings Office Head where necessary

•    When required, welcoming visitors and dealing with as appropriate

•    Attending Lettings and team meetings 

•    Notifying Head of Tenancy Management of any potential property issues

•    Supporting and assist the team on the daily running of another portfolio in the absence of other team members

•    Maintaining paperless filing system – ensuring accurate and up to date.

•    Keeping databases up to date including CRM and Reapit

•    Proactively maintaining own legal knowledge and comply with all Lettings legislation 

•    Ensuring the necessary processes and procedures are in place to support compliance

•    Ensuring accurate data entry and any missing data is obtained and incorrect data corrected

•    Undertake a proactive mind-set with regards to all tasks to ensure all Clients, not only within your own portfolio, are receiving an outstanding service level

•    Undertake any other duties within capabilities as and when required

Person specification

Qualifications:

•    Educated to GCSE level or equivalent as a minimum

Experience

•    Experience within a similar role or 6 months administration role

•    A smart appearance and professional approach is essential

•    Excellent communication skills

•    Customer-focused with commitment to maintaining excellent service standards at all times

•    Team Player 

•    Must possess a composed manner in order to be able to work under pressure and problem solving 

•    Organised and systematic – ability to prioritise workloads

•    Ability to meet deadlines 

•    An understanding of confidentiality issues and the use of discretion

•    Accuracy and attention to detail

•    Specified processes and routines, work to a fast paced environment

•    Good working knowledge of IT systems and user knowledge of Aspasia a bonus

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.