The role
An administrator for our Canterbury office, the candidate will be an excellent team player with solid customer service, organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner.
The candidate will have previous experience of working in a fast-paced environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team. This is a part-time role which involves supporting the sales team and includes day-to-day contact with our clients and potential buyers, matching buyers to properties and booking and undertaking some viewings.
*Please note, this is a part-time role working 21 hours per week, across Wednesday afternoon, Thursday and Friday.
Responsibilities
• Registration of new buyers
• Coordinating social media marketing and advertising locally and with nearby offices.
• Keeping window cards/brochure displays/office systems up-to-date
• Liaising with potential buyers and arranging viewings/managing diaries
• Maintaining client files and the Residential client database
• Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
• Implement strategies for continuous improvement of business processes and increased efficiency
• Any other ad-hoc administrative duties as required by the team.
Person specification
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Demonstratable experience of supporting a team of professional fee earners.
• Excellent IT skills (Word, MS Outlook).
• A strong communicator, both verbally and in writing with experience of customer service.
• Ability to establish and maintain effective working relationships with colleagues at all levels
• Punctual and flexible in relation to working hours and duties
• Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made.
• Maintains a positive attitude towards routine tasks.
• Accurate and exceptional attention to detail.
• Understands and appreciates the importance of using discretion when dealing with sensitive information.
• An interest in working real estate/estate agency environment.
We are proud to offer award-winning benefits to support and reward our employees:
• Heath & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
The Client Onboarding Quality Control Officer (“QC Officer”) performs the “checker” role for onboarding of new accounts, performing periodic reviews in accordance with Anti-Money Laundering (AML) regulations or as set by internal policies and procedures for the Strutt and Parker Business Lines. The QC Officer will ensure due diligence performed by an analyst meets all requirements and has properly assessed and mitigated all risks present in accordance with internal and regulatory standards. The QC Officer will oversee Quality Control of the KYC files (CAC forms/Escalations), support the Manager with due diligence queries, priority of requests and MI where required. The QC Officer will be expected to provide [AB1.1]feedback to analysts and specialists to assist with identifying gaps in knowledge for training.
The types of Due Diligence performed within the department consists of Know your Client (KYC), Know your Intermediary (KYI) and Know your Partner (KYP).
Key deliverables
• Complete due diligence on new and existing accounts to ensure compliance with requirements of BNP Paribas groups AML / KYC policies.
• Proactively resolve ad-hoc queries related to all aspects of AML analysis.
• Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
• Provide guidance to the front office and Client Onboarding Analysts with regards group and local policies.
• Perform periodic reviews of accounts as required by the group policies.
• Actively participate in developing, testing and implementing new or enhanced KYC processes and other process improvement initiatives as required.
• Proactively resolve queries received from front office and the Compliance Team, highlighting and escalating issues in a timely manner.
• Establish and maintain effective relationships with front office staff and the Compliance Team.
• Record accurate information on QC results and feedback results to team leaders and analysts/specialists.
• Providing structured feedback to other team members to improve overall quality of due diligence performed[AB2.1].
• Assist the Team Lead in the design, implementation and documentation of QC processes and procedures including providing input into the operation of the new QC function.
Person specification
Essential experience
• Demonstrable experience and undertaking client due diligence in senior roles for at least 5 years, including completing independent searches and sanction checks.
• Prior experience interpreting policies and procedures associated with AML regulations.
• Working knowledge of third party global information sources used to complete client due diligence searches
• Excellent written and verbal communication skills.
• Knowledge of MS Office: Word, Excel and Outlook, internet search engines.
• An aptitude to understand internal tools and processes
• An interest and working knowledge of residential real estate markets [AB3.1](preferred, but not a pre-requisite).
Personal qualities
• Personable and people orientated
• Principled and self-assured
• Strong communicator
• Able to multitask and manage to tight timelines and deliverables.
• Able to prioriti[AB4.1]se and work in an organized fashion.
• Able to work under pressure and with a heavy workload.
• Extremely detail oriented.
• Open to change and future orientated
• Creative thinker able to make well thought out decisions
• Responsive to clients and colleagues
• Commercially astute
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Company Purpose:
Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.
Our employer promise is built around three pillars:
- Being a great place to work
- Committed to sustainability and having a positive impact
- Being dedicated to the development of our people
Business Area
BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 73 countries, with
more than 196,000 employees, including around 149,000 in Europe. The Group has key positions in its three
main activities: Domestic Markets, International Financial Services (whose retail-banking networks and
financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which
serves two client franchises: corporate clients and institutional investors.
BNP Paribas Corporate and Institutional Banking is a globally recognised leader offering capital markets,
securities services, financing, treasury and advisory solutions.
Financial Institutions Coverage (FIC) is a global coverage group specializing in the Financial Institutions sector.
FIC aims to build long-term relationships with key clients and gain insight into client strategy and targets to
provide original and integrated ideas and solutions.
Within FIC, the Institutional Credit Analysis Team (ICAT) is responsible for completing credit analysis and
recommendations for financial institutions.
The Funds Team within ICAT, as the name suggests, focuses on Fund counterparties, primarily Hedge Funds.
The role is client facing and includes the need for onsite due diligence. In addition to credit analysis and
recommendations, a key role of the team is also Initial Margin calculations for OTC Derivative products. As will
be appreciated, the role requires a wide range of skills, from advanced technical skills through to advanced
communication and relationship building skills
Job Purpose
The role is to assist senior team members in the day-to-day business activities and contribute to a variety of
tasks allowing a general introduction to the business.
Key Responsibilities
- Primary focus will be Hedge Funds
- Participate in Technical and Business Skills Training
- Support senior team members with day-to-day activities
- Complete specific assignments
- The work you could be involved in varies depending on the teams you join
Requirements
- Degree from a leading university with an excellent academic record; or equivalent work experience
- Good understanding of financial markets
- Curious and eager to learn
- Confident verbal, written communication and networking skills
- Proficient with MS Office tools, including Excel
- Great organisational, multitasking and time management skills
- Strong analysis and judgement
- Meticulous accuracy with a keen eye for detail
- Team player, proactive, independent, enthusiastic self-starter with strong interpersonal skills
- Excellent spoken and written English. Additional languages are an advantage
- For some roles, programming skills (C++, Python, Java, R or other equivalent) will be needed
Conduct
- Be a role model, supporting and fostering a culture of good conduct.
- Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks.
- Consider the implications of your actions on colleagues.
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).
PLEASE NOTE
- You may only apply to four Long Term Internships over the course of a year. These may be across any business area.
- Successful candidates for this long term internship will be considered for London ONLY.
- Please discuss the available start dates with your interviewers.
Unsuccessful candidates’ CVs will be shared with other teams within BNP Paribas and considered for potentially suitable roles. In this way we hope to maximise opportunities for candidates and hiring teams. By submitting your CV for this role you agree to it being shared securely with other hiring teams within BNP Paribas for the relevant recruitment round.
Location: London
Duration: 18 Months
A bit more about why you should join us
1. We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)
We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:
- Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
- Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
- Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
- Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
- Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.
* Subject to relevant caps
2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.
For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.
But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.
3. We believe in our people
We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.
We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.
Investing in our people also means we have a collaborative and inclusive culture:
- Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
- Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:
- Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.
Equal Opportunities
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.
Adjustments
We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.
#LI-Onsite
Job Title: Customer Service Professional
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Hours: Full time, Permanent
______________________________________________
The Role:
The role of a customer contact colleague is taking responsibility for communicating with our customers, dealers, and brokers on a daily basis via all contact channels. Motor Professionals will be the first point of contact for all customer service-related queries, as well as being an important point of contact for our customers who are in arrears, showing early indictors of financial hardship, and vulnerability.
Key Responsibilities:
- Deliver fair and compliant outcomes, in an empathetic manner, whilst offering solutions that deliver first contact resolutions for our customers.
- Own individual objectives to support the wider success of the business.
- Contribute to discussions, buzz sessions, and brainstorming activities in an agile way to improve our customer’s journeys.
- Manage customer’s accounts in accordance with regulatory requirements and internal policies, updating relevant data using various digital platforms with precision.
- Take full ownership of the customer’s end to end journey.
- Communicate confidently, exercise excellent listening and written skills to resolve customers, brokers, and dealers’ queries with expert knowledge.
Skills & Attributes:
- Professional & Well-spoken
- Punctual & diligent
- Organised and great communication
- MS Office package understanding
- Computer literate
- Great customer service experience
- Educated to GCSE or equivalent with grades of C+ in Mathematics and English
- Service View and Tallyman Trained
- Able to analyse & interpret data
What’s in it for you?
Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including;
- Competitive salary and a contributory pension scheme
- Access to our Health Cash Plan Scheme
- A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
- The opportunity to buy and sell holidays, giving you even more control over your work-life balance
Could this be you?
Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.
Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.
To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.
Equal Opportunities Disclaimer
BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
The role
A senior sales negotiator responsible for the delivery of sales of residential property in Oxford area. This individual will also support the Head of Office in driving revenue, profitability and lead generation throughout their patch. They will be a strong sales person with prior knowledge and a proven record of accomplishment in the same or similar patch.
Responsibilities
- Delivery of individual and team revenue against set targets through the sale of residential properties in the Chelsea and Knightsbridge area.
- Develop relationships and work closely with clients through meetings to secure future instructions/business
- Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other relevant stakeholders
- To provide exceptional customer service to clients, both face to face and by telephone or email.
- Meeting with clients and provide a service tailored to individual instructions.
- To progress of sales to completion including liaison with solicitors as appropriate, and keeping all parties well informed.
- To provide informed advice and expertise to clients and colleagues.
- Maintain a network of both internal and external contacts and make use of these in order to gain information on relevant markets and new business opportunities
- Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.
Person specification
The desired candidate will:
- Be able to demonstrate a successful track record of meeting and exceeding sales targets
- Demonstrate in-depth local knowledge of Oxford and the surrounding area
- Possess excellent negotiating skills and rapport building skills
- Have experience of leading pitches and securing new business
- Demonstrate a full understanding of the residential sales process
- Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions
- Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
- Exhibit commitment to high standards and providing a quality service
- Be able to show a track record of converting market appraisals to sales revenue
- Possess a composed manner and ability to work under pressure
- Have strong time management and ability to prioritise workloads and meet deadlines
- Exhibit excellent planning, organisational and co-ordination skills
- Demonstrate excellent telephone manner and communication, both written and verbal.
- Possess the ability to work well as part of a team but also able to self-motivate and work independently.
- Have working knowledge of Microsoft Office
We are proud to offer award-winning benefits to support and reward our employees:
• Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
The role
An exciting opportunity has arisen for an experienced agent to assist the Head of Office with the Guildford town market.
Key Responsibilities
• Achieving personal and team financial targets and budget
• Monitoring and driving team KPIs and individual targets
• Monitoring (in conjunction with local COT) status of deals within KYC
• Ensuring delivery of timely and high quality advice and transactions to clients
• Undertaking business planning activities in line with business line and company strategy
• Accurately forecasting fees for the office/region
• Assisting in developing initiatives to improve revenue and profitability
Clients and Business Development
• Maintaining and building client relationships
• Proactive in developing new business
• Monitoring service to clients via regular reviews and promptly rectifying any shortfall in quality
• Identifying and following up on any cross selling opportunities
• Maintaining a strong pipeline of clients and properties
• Internal and external networking
People
• Motivating the team, setting clear objectives and leading new initiatives to maximise performance
• Instilling an ethos of focus on business development in the team
• Ensuring a consistent and high quality service
• Actively communicating to the team and supporting the vision of the Residential business line
• Coaching/mentoring of team members
• Delegating effectively to provide challenge and learning for the team
• Keeping abreast of market developments and sharing these regularly with the team and business as required
Experience
• Highly driven and target orientated
• Able to work at a strategic level and maintains a network of senior contacts and decision makers
• Self starter and can work with little supervision and, where appropriate, under pressure
• Experience of coaching/mentoring others
• Has external recognition and is influential in the market
• Displays an understanding of confidentiality issues and the use of discretion
We are proud to offer award-winning benefits to support and reward our employees:
• Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
Company Purpose:
Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.
Our employer promise is built around three pillars:
- Being a great place to work
- Committed to sustainability and having a positive impact
- Being dedicated to the development of our people
Business Area
BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organizations.
Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies. Their global network comprises more than 3,000 professionals working on our six main trading floors in London, Hong Kong, New York, Paris, Singapore and Tokyo. They are supported by regional offices throughout Europe, the Americas, Middle East and Asia-Pacific.
Job Purpose
Purpose: The FICC eDistribution Sales Intern, will play a key role in supporting the growth of our electronic franchise through advanced quantitative analysis. The successful candidate will assist in interpreting complex datasets to provide actionable insights for strategic decision-making and help build scalable tools to automate and enhance desk capabilities.
This role is designed as a developmental opportunity; working under the direct supervision of senior team members, the intern will contribute to client activity analysis and key projects, gaining hands-on experience in a fast-paced electronic trading environment.
Scope: UK based, supporting eFX, eRates and eCredit
Key Responsibilities
- Analytics: Interpret quantitative data to drive strategic growth and monitor KPIs (volume, hit rates, revenue).
- Engineering: Build scalable tools and expand data architectures to automate and enhance desk capabilities.
- Commercial: Partner with Sales and E-Trading to proactively increase electronic footprints through data-backed client strategies.
- Innovation: Proactively research and implement new technologies to optimize desk workflows.
- Operating with full supervision by senior members of the team:
- Participate in Technical and Business Skills Training.
- Support senior team members with day-to-day activities.
- Complete specific assignments.
- Adheres to and fully recognizes regulatory requirements and BNPP policy (including BNP Paribas Code of Conduct).
Requirements
- Degree from a leading university with an excellent academic record and in pursuit of a Master’s or PhD in a quantitative subject and equivalent work experience.
- Good understanding of financial markets.
- Curiosity and eagerness to learn.
- Confident verbal, written communication and networking skills.
- Proficient with MS Office tools, including Excel.
- Great organisational, multitasking and time management skills.
- Strong analysis and judgement.
- Meticulous accuracy with a keen eye for detail.
- Team player, proactive, independent, enthusiastic self-starter with strong interpersonal skills.
- Excellent spoken and written English. Additional languages are an advantage.
- Good programming skills (C++, Python, Java, R or other equivalent) will be needed.
- Delivery-driven mindset.
Conduct
- Be a role model, supporting and fostering a culture of good conduct.
- Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks.
- Consider the implications of your actions on colleagues.
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).
PLEASE NOTE
- You may only apply to four Long Term Internships over the course of a year. These may be across any business area.
- Successful candidates for this long term internship will be considered for London ONLY.
- Please discuss the available start dates with your interviewers.
Unsuccessful candidates’ CVs will be shared with other teams within BNP Paribas and considered for potentially suitable roles. In this way we hope to maximise opportunities for candidates and hiring teams. By submitting your CV for this role you agree to it being shared securely with other hiring teams within BNP Paribas for the relevant recruitment round.
Location: London
Duration: 11 months
A bit more about why you should join us
1. We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)
We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:
- Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
- Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
- Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
- Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
- Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.
* Subject to relevant caps
2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.
For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.
But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.
3. We believe in our people
We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.
We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.
Investing in our people also means we have a collaborative and inclusive culture:
- Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
- Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:
- Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.
Equal Opportunities
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.
Adjustments
We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.
#LI-Onsite
Senior Financial Controller
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent
The Role
Reporting to the Director of Finance, the Senior Financial Controller will provide senior leadership across financial accounting, statutory reporting, group consolidation, regulatory reporting and financial control activities for the UK entries.
The role will take ownership of complex reporting and control topics, leading delivery through finance teams, influencing stakeholders across the business and supporting transformation activity to improve quality, efficiency and control.
Key Responsibilities are:
- Support the Director of Finance in delivering the Core Finance control agenda, ensuring financial accounting, statutory reporting, regulatory reporting, group reporting and operational finance control activities are joined up, well governed and delivered to required standards.
- Provide senior oversight of financial accounting, management accounts, statutory accounts and Group consolidation reporting for the UK entities, ensuring outputs are accurate, controlled, complete and delivered to agreed deadlines.
- Responsible for leading and coordinating month-end, quarter-end and year-end reporting processes across relevant finance teams, influencing contributors to deliver high-quality submissions and resolving issues in a timely manner.
- Lead, coach and develop direct reports and colleagues involved in financial accounting and control activities, promoting high performance, technical quality, ownership and continuous improvement.
- Support finance transformation projects, process improvement activity and ad hoc business initiatives as required, ensuring financial control remains embedded through change.
Skills & Attributes
- Strong technical accounting, reporting and financial control skills.
- Can influence senior stakeholders and challenge current processes constructively.
- Leadership, coaching and workload management skills.
- Diligent, organised and can prioritise competing deadlines.
- Can work independently while engaging effectively with all areas of the business.
Could this be you?
Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.
We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.
Equal Opportunities
We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.
Head of Consumer Lending
Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent
About Us
At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.
The Role
As a key senior leader within BNP Paribas Personal Finance, you will set the strategic direction, drive growth and deliver operational excellence across the bank’s consumer lending portfolio. With an initial focus on personal loans and the opportunity to expand into other business lines, you will lead a team of professionals and collaborate with colleagues across the organisation to ensure the business meets—and exceeds—its financial, regulatory and customer experience objectives.
Reporting to the Product & Commercial Director, the Head of Consumer Lending must possess deep expertise in consumer lending, a strong understanding of credit risk, and a passion for delivering innovative lending solutions that align with the bank’s overall mission and strategic objectives.
Key Responsibilities
- Develop and execute a comprehensive business strategy for the Consumer lending business, aligning the company’s long-term vision and profit targets
- Monitor business trends, customer preferences and regulatory changes to adapt and evolve the product offering
- Oversee the end-to-end lifecycle management of all consumer lending products, from ideation and pricing to launch and ongoing management
- Set and manage annual budgets, forecasts, and P&L for the personal loans business and any other consumer lending products in the future
- Lead, inspire and develop a high performing team
- Champion a digital first approach, ensuring consumer lending journeys are frictionless, transparent, and accessible across all channels.
Skills & Attributes
- Prior experience in consumer lending, retail banking, or financial services, ideally with experience of operating within a senior leadership role
- In-depth knowledge of the personal loans market, credit risk principles, customer segmentation and regulatory frameworks
- Strong financial acumen, including experience with P&L management, budgeting, and profitability analysis
- Exceptional leadership, communication and stakeholder management skills
Could this be you?
Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.
What’s in it for you
As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:
- Competitive salary and comprehensive package, contributory pension, and health cash plan
- Opportunity to buy/sell holiday giving you even more control over your work-life balance
- Flexible benefits including private medical insurance and lifestyle discounts
- A culture that values collaboration, development, and wellbeing
Apply now to join a team that makes a real impact.
Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers
Your Application Journey
- Call with our Talent Acquisition team
- Informal chat with the Hiring Manager
- Competency-based interview and Case Study Presentation
We aim to complete the process within 4-6 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.
Equal Opportunities
We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.
The role
As a member of the Notting Hills Residential office you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team.
The role is required predominantly on Saturdays only from 10:00am to 4:00pm
Key deliverables
• Answering the phone, speaking with clients who visit the branch
• Registering applicants
• Any other ad hoc duties required
Person specification
• Similar experience is not essential but would be preferred
• Experience in a customer facing role in an environment offering excellent levels of service to high end clientele.
• Professional approach and trustworthy
• Excellent communication skills both over the telephone and in person
• Ability to establish and maintain effective working relationships with colleagues and clients
• Good organisational and co-ordination skills
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