The role

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, across a regional portfolio of properties

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including, life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

•    Degree or equivalent

•    Membership or Associate Membership of IWFM or RICS

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

•    Previous experience in a similar role 

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles 

•    Management of in-house and supplier staff 

•    Management of supplier relationships 

•    Good health and safety and environmental knowledge 

•    Good mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level and other relevant software (e.g. Vantify Risk Manager, Proactis, Inline & Tramps) at a level to undertake the role satisfactorily 

•    Experience of managing multi-site environments 

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets more than £1m 

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE

Job Title: Analyst, Portfolio Control, Infrastructure Finance 

Business Unit & Team: Alts – Real Assets

Reporting to: Portfolio Controller, Infrastructure Debt FMCG

Location: London

BNP Paribas Asset Management (BNPP AM) is the asset management division of BNP Paribas Group. As of July 1, 2025, AXA Investment Managers’ (AXA IM) activities have been fully integrated into BNPP AM, creating a unified and strengthened global platform.

BNPP AM is a leading global asset manager, leveraging the Group’s scale, stability, and expertise. We serve a diverse client base, including institutional investors, corporations, distribution partners, and retail clients worldwide. Our investment capabilities cover a broad range of asset classes, from traditional strategies like equities, fixed income, and multi-assets to alternatives such as real estate, infrastructure, private debt, and private equity. This allows us to tailor solutions to meet client objectives.

With AXA IM’s integration, BNPP AM now ranks among Europe’s top asset managers, managing approximately €1.6 trillion in assets, with a focus on long-term savings and alternative strategies.

Sustainability is central to our approach. We prioritize ESG and responsible investing to deliver sustainable, long-term performance while supporting environmental, social, and economic transitions. Adopting a pragmatic, long-term perspective, we aim to generate durable value for clients, employees, and the economy, backed by strong risk management and responsible finance principles.

All figures are sourced from publicly available data as of September 2025

Overview:

Given its growth prospects, the Commercial Real Estate & Infrastructure Fund Management Controlling Group team of Legacy AXA IM – Real Assets is looking for a Portfolio Controller – Loan Asset Management (Infra Debt) – to join its London office. The team is a market leader in Infrastructure debt with more than $20bn AUM in Europe and a 12-year track record. We are looking for a dynamic, rigorous, motivated team-player to be part of our expanding fund management and controlling team. The candidate would have previous experience in infrastructure debt such as in an infrastructure loan servicer or in a loan portfolio or asset management team within a bank or an infrastructure debt fund.

Job Purpose: 

The role will focus on the Loan Asset Management of loans in Europe across different infrastructure asset classes, geographies and risk profile and consists of establishing a bridge between the Investment team and FMCG in terms of the management of the portfolio. 

The candidate will follow the loans from closing through its entire life including restructurings, refinancings, extensions etc. and where appropriate provide assistance to the Portfolio Controller, Infrastructure Debt when giving advice in the due diligence and execution of new transactions. 

He/She will be part of a team of more than 15 professionals interacting with the Fund Management team and other internal teams (client relationships and risk teams) and third parties (banks, borrowers, facility agents, legal advisors etc.). 

The successful candidate will be required to adapt as the FMCG function evolves and to assist in the role-out of an ongoing systems/controls/processes upgrade in line with the growth of the platform. 

Your daily responsibilities: 

  • Support the Portfolio Controller in all aspects of portfolio monitoring and management
  • Drafting of sections of waiver requests memoranda demonstrating a clear understanding of the key credit impact of the requests
  • Run financial models and sensitivities as well as developing sensitivity scenarios demonstrating the resilience to stress tests 
  • Monitor and report on the portfolio (identify performance risks, covenant compliance, portfolio reviews, market trends, participate in restructuring) 
  • Participation in regular borrower update calls and updating the team on the performance of investments they are monitoring
  • Participation in regular investor update calls 
  • Assist the preparation of reporting materials prior to a final proof reading by a senior member of the team
  • Keep abreast of debt capital markets (monitor and track debt indices, identify trends in DCM markets)

We welcome different combinations of skills, qualifications & experience:

  • We are building a team with diverse education and qualifications.
  • We welcome candidates with excellent academic qualifications from a range of disciplines including accounting, business, engineering or engineering science, finance and law.
  • Some experience at a major investment manager or bank in infrastructure financing.
  • Other experience, including government, will be viewed favourably.

Your knowledge and skills:

  • Knowledge in financial engineering, corporate legal and accounting.
  • Modelling skills (cash flow analysis and forecasting).
  • Fluent English. Second European language an advantage.
  • Analytical skills.
  • Organised and rigorous.
  • Able to communicate in an international environment 
  • Driven by results

We would love to know more about you. Let’s connect! Send us your resume.

Job Title: Customer Resolution Professional

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

The Role:

As a Customer Resolution Professional, you will provide personalised, top-quality support that fits each customer’s unique situation. You’ll stay aligned with key regulations like FCA, DISP, and Consumer Duty standards—always acting with care, professionalism, and attention to detail. It’s about doing right by the customer, following policy, and making every interaction count.

Key Responsibilities: 

  • Deliver fair, empathetic solutions and ensure timely resolution of customer issues, meeting all regulatory requirements and providing appropriate redress when needed.
  • Achieve “Competent” status through regular case reviews, knowledge assessments, and ongoing professional development as part of the Customer Resolution Training & Competence Scheme.
  • Proactively identify and resolve customer issues, contributing to continuous improvement in customer journeys and complaint handling processes.
  • Analyse case causes to identify common complaints, offering feedback for corrective action where feasible.
  • Manage customer accounts accurately across digital platforms and resolve queries confidently with expert knowledge and excellent communication skills.
  • Stay updated on industry developments, collaborate with colleagues, and ensure health and safety standards are met in the workplace.

Skills & Attributes:

  • Experience of working in a Complaints environment.
  • Conduct Risk & Consumer Duty knowledge.
  • Ability to manage difficult and complex customer conversations.
  • Experience of Complaint Handling. (Desirable)
  • Ability to collaborate with stakeholders & manage workload within a timely manner.

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

Your Application Journey

Our hiring process typically includes the following steps:

  1. Initial screening with a member of our Talent Acquisition team
  2. Interview preparation call with the Talent Acquisition team via Teams.
  3. Competency-based interview (1 hour), F2F with the Hiring team.

We aim to complete the process within 3-4 weeks, though this can vary depending on your availability. If you’re not shortlisted, we’ll still keep you informed of the outcome.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Data Privacy Notice – The Curve Group 

The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with.  

We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations.  

We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise.  

For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/ 

The role:

An outstanding opportunity has arisen to become a key member of our Rural Land Management and Consultancy team in Newbury 

The Rural team undertakes a wide range of rural estate, farm and property management and professional rural advice working closely with colleagues in our residential, farm and estate agency, farming, forestry, natural capital and finance teams. 

The role will be primarily focussed on estate and property management.

Job description

•    Acting as senior asset manager for key estate management clients, reporting to and working closely with senior colleagues;

•    With support from the portfolio administration team, rural building surveying team, farming and environmental specialists, managing a diverse range of rural assets, undertaking rent reviews, lease negotiations, resolving disputes, managing repair, maintenance and improvement programmes and progressing strategic objectives;

•    Ensuring achievement of key client deliverables;

•    Adherence to internal and client process and compliance standards;

•    Seeking opportunities to leverage skill and expertise to develop new business for the wider team.

Responsibilities 

•    Being a key part of the senior leadership of a high performing team

•    Maintaining a strong and prestigious client base 

•    Seeking opportunities to leverage skill and expertise to develop new business for the wider team.

Key Skill

•    Competent and experienced MRICS qualified rural surveyor with experience of delivering work across a range of projects.

•    Demonstrate team leadership potential, capable of building relationships with existing and new clients and generating new opportunities.  

•    Possess a composed manner in order to be able to work under pressure

•    Good time management and ability to prioritise workloads

•    Ability to meet deadlines

•    Accuracy and attention to detail

•    Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues and clients.

•    Confident manner with clients and the team

•    An understanding of confidentiality issues and the use of discretion

•    A commitment to developing junior members of the team and supporting their development and growth

Person specification

Qualifications:

•    Relevant undergraduate/postgraduate degree or equivalent

•    MRICS qualified – preferably Rural pathway with 5 years PQE

•    CAAV/SAAVA membership/qualification an advantage

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.

BNP Paribas’ CIB UK Legal department is a dynamic and integral part of the bank’s activities, providing expert legal advice and support across a wide range of activities. Our teams work closely with the business on transactional, advisory and governance matters and on disputes. It is led by dedicated professionals who ensure that the bank’s interests are protected while adhering to the highest legal, regulatory and ethical standards. The department is involved in various initiatives, including work experience programs, diversity and inclusion efforts, and legal technology advancements, reflecting its commitment to excellence, innovation and efficiency in the legal field.

Company purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

The PS&S Legal team is part of the Derivatives platform in LEGAL, primarily advising various business lines within BNPP Global Markets (“GM”) in relation to prime services, foreign exchange prime brokerage, derivatives clearing, and securities lending. The Derivatives Platform is an organisation within LEGAL comprising legal professionals providing legal advice and transactional support to GM more broadly as well as other LEGAL teams, Functions and various stakeholders in BNP Paribas.  

Job Purpose

Purpose:

The PS&S Vice President role provides specialist and/or regulatory advice and support to the PS&S business based in the UK in order to ensure that the business is supported, and able to achieve its objectives, on all matters relating to PS&S, whilst effectively identifying and managing legal risk. The PS&S Vice President will draft and negotiate documentation relating to PS&S matters, such as English law derivatives clearing agreements, associated collateral structures and guarantees as well as any ancillary documentation, in the UK or across EMEA as needed and will supervise more junior members of the team. 

Scope: Primarily UK, with some EMEA/APAC advice where needed. 

Key Responsibilities

  • Advanced level professional accountable for providing specialist, high quality legal and/or regulatory advice to the business in respect of matters relating to PS&S such as those arising from the Derivatives Execution and Clearing (“DEC”) business with a particular focus on the clearing of commodities underliers for corporate clients (“DEC Corporate”);
  • Drafts, negotiates and maintains legal documentation for clients of DEC Corporate to include English law derivatives clearing agreements, associated collateral structures and guarantees as well as identifying risks and developing legal solutions to transactions which may extend over time to other clients of DEC; 
  • Takes an active role in supporting and managing the development of legal policy within PS&S;
  • Periodically represents LEGAL in business committees such as transaction approval (TAC) and new activity (NAC) committees in relation to DEC and provides or co-ordinates legal advice on projects impacting DEC such as regulatory change or market infrastructure changes;
  • Reviews the quality and efficiency of work within the PS&S team and formulates recommendations that align with best practice, on-going organisational strategies and cost efficiencies;
  • Manage medium sized Legal projects to improve the legal service provision to the business and / or assists and supports with large-scale legal projects in PS&S liaising, where appropriate, with internal and external legal compliance, risk management, tax and accounting advisers and back and middle office professionals;
  • Responds to business issues and queries relating to DEC in order to provide quality and timely advice to the business;
  • Manages and supports relationships with key stakeholders across the business to ensure that a service of high quality legal advice is provided;
  • Contributes to functional governance and reporting processes, for the sharing of knowhow and escalation / management of risks;
  • Influences and supports other team members as required by leading in decision making and approach where problems are more complex and require sophisticated analysis or experience. Acts as a point of escalation for more junior staff;
  • Undertakes all of the above in relation to Derivatives Clearing, UK and France, Derivatives, LEGAL team to the extent relevant and not already covered.

Requirements

  • English law qualified lawyer or relevant regulatory professional qualification with expert knowledge of PS&S, particularly with respect to both OTC and exchange-traded cleared derivatives, and an understanding of how the current legal /regulatory practices relevant to PS&S fit with the broader Bank and the Legal function. 
  • Good working knowledge of Bank-wide policies, procedures, regulations and legislation relevant to PS&S. 
  • Good commercial and communication / stakeholder management skills along with excellent analytical skills and the ability to translate technical and complex legal concepts into clear guidance and advice to the business.
  • Strong relationship management skills and an ability provide support and act as a mentor to more junior members of the team. 
  • Computer literacy and a good understanding of relevant software used by the PS&S Legal team at the relevant time.  

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps


2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Job Title: Fraud Investigator

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

The Fraud Detection Specialist brings fraud detection expertise to our Fraud function and supports the first line of defence against suspected fraud. You will provide credit decisions on genuine applications—following business guidelines on cases of non-confirmed fraud—and ensure all systems are updated accurately to meet industry standards and compliance requirements.

Key Responsibilities

Detect and manage POS fraud by reviewing fraud detection systems, investigating suspicious activity, and ensuring accurate decisions with positive customer outcomes.
 • Support fraud investigations by assisting team members, managing associated fraud links, and escalating trends to reduce business risk.
 • Deliver empathetic, customer-focused outcomes, ensuring all verbal and written communications are clear, professional, and accurately recorded.
 • Maintain compliance with regulatory requirements and internal policies while managing customer accounts and using digital systems with accuracy.
 • Engage proactively in team collaboration, training, and continuous improvement initiatives, staying updated on industry fraud trends and internal tools.

Skills & Attributes

• Proven experience in Fraud Detection
 • Strong understanding of fraud
• High attention to detail
 
• Credit Bureau working experience
 • Experience in Financial Services or a Credit Broker environment within Retail Finance

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:
 • Competitive salary and a contributory pension scheme
 • Access to our Health Cash Plan scheme
 • A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits such as discounts on dining, cinema, and days out
 • The opportunity to buy and sell holidays, giving you more control over your work-life balance
 • A culture that values collaboration, development, and wellbeing

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values—positive, brave, and owning it. Don’t let confidence hold you back. You don’t need to meet every requirement; if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Whether you’re considering a career change or exploring a sector shift, we welcome applicants with transferable skills.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

Call with our Talent Acquisition team
• Formal F2F interview with the Hiring Manager
 

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Company purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

In the UK, Global Banking focuses on 4 main business areas: Corporate Clients Group, Global Capital Markets, Low Carbon Transition Group and Transaction Banking.

This role sits within Global Capital Markets, which is a platform designed to provide a fully integrated offer across debt and equity, and work closer with its issuer and investor clients. 

Global Capital Markets encompasses several business lines including the Securitised Products Group which is split into Origination & Structuring (O&S) and Resource & Portfolio Management (RPM). 

The O&S roles, focusing on EMEA securitisation markets, cover the origination, structuring and execution of transactions in the markets as well as warehousing and sponsor-led acquisition financings, across mortgages, consumer and auto assets, whole business, corporate receivables, NPLs, real estate, SMEs, corporate assets, leveraged loans/bonds and middle market loans. The O&S teams help clients find effective ways to raise and invest capital as well as manage their exposure to risk.

RPM roles cover the resources and portfolio management. Within RPM, Securitisation Portfolio Management (SPM) covers specifically the credit management, the resources management and the execution support of transactions originated by the O&S team. The Non-Financial Risks (NFR) Team also sits within SPM, covering management and control of non-financial risks in the transactions.

Job Purpose

As a Vice President, the role holder will be accountable for completing highly-complex analyses, including detailed review of securitisation audit reports, contribution to designing Due Diligence questionnaires and ongoing Non-Financial Risk (NFR) monitoring. Non-Financial Risks include operational, collateral, IT/data integrity, compliance and fraud risks, amongst others. Will be expected to support the NFR Director in leading workstreams, representing SPG with other teams when relevant and to support the business to achieve its objectives and aspirations. 

The NFR Team is responsible for ensuring and promoting the adherence to the NFR Framework, and the Role holder will be responsible for supporting the NFR Director in this regard, identifying, assessing, and monitoring operational risks associated with clients’ businesses in both initial Due Diligence phase and ongoing monitoring. The sub-set of clients will be identified with SPM and head of the relevant O&S desks. They will also be relied upon for their input to the continuous improvement of the NFR process. This is a critical role that requires a deep understanding of operational risk management principles, as well as excellent analytical, communication, and project management skills.  The successful candidate will have access to certified third party providers for conducting such tasks.

Key Responsibilities

1.    Client Operational Risk Assessment

a.    Prepare due diligence questionnaires and discussion topics, to cover non-financial risks on the bank’s Due Diligence meetings.

b.    Evaluate SPG clients’ risk management practices, controls, ownership and governance structures to identify potential vulnerabilities.

c.    Develop and maintain a comprehensive understanding of clients’ businesses, industries, and regulatory environments.

d.    Participate in client-facing Due Diligence meetings, leading discussions on non-financial risk topics.

2.    Third-party Audits

a.    Applying own knowledge and the NFR Framework guidelines to design tailored AUP scopes for third-party audits, focussed on transaction-specific non-financal risks.

b.    Supporting NFR Director with timely analysis of third-party audit reports, identifying key risks and takeaways for the business

c.    Suggesting remediations for the client based on key material observations from reports.

3.    KYC/AML/Compliance Risk Assessment:

a.    Conduct thorough reviews of information provided by SPG clients on their KYC/AML/Compliance set-up

b.    Identify potential compliance risks and provide recommendations to mitigate them.

4.    Application of Risk Rating / Grading

a.    Applying non-financial risk-scoring methodology to securitisation transactions, which can be both objective and subjective.

5.    Ongoing monitoring and review

a.    Continuously monitor clients’ operational risk profiles, updating risk assessments and ratings as necessary.

b.    Ongoing use of AI tools to monitor open sources, including news media, company filings, regulatory disclosures and court records.

6.    Reporting and Governance

a.    Regular and structured updates to the NFR Director on transactions for which you have performed the NFR assessments. Participation in credit committee meetings, together with NFR Director, where pertinent points have come up from the NFR assessment.

b.    Supporting NFR Director in maintaining ongoing tracking of audit reports and results, and in preparing summaries for quarterly portfolio review meetings.

7.    Continuous Improvement

a.    Closely work with all parties – NFR Director, O&S teams, SPM and Risk – to continue refining and implementing operational risk mitigation controls.

Requirements

Requirements:

  • Proven experience in operational risk management, or a related field, preferably in a financial services or lending environment.
  • Strong understanding of operational risk management principles, frameworks, and best practices.
  • Excellent analytical, problem-solving, and communication skills.
  • Awareness of KYC/AML/Compliance regulations and industry standards
  • Awareness of general audit concepts such as sampling methodology, key audit assertions, materiality concepts etc.
  • Soft skills: strong time-management and the willingness to constructively challenge internal / external parties where necessary  
  • Familiarity with risk management software and tools.
  • Experience in data analysis and data visualization tools
  • Good citizen behaviour, embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethics, integrity, Code of Conduct). Ability to operate within the Compliance framework imposed by the Bank and external regulators.

Nice to Have:

  • Experience in credit risk assessment and management.
  • Knowledge of industry-specific regulations and standards.
  • Familiarity with risk-based approach to AML and in-depth knowledge of AML regulations and industry standards
  • Experience in conducting customer due diligence and transaction monitoring.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).


A bit more about why you should join us


1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

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Senior FP&A Manager
 Swindon – Hybrid working – Full-time – Permanent

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

You’ll work directly with our Executive Committee, Heads of Department and other senior stakeholders across Arval UK, helping shape major commercial decisions, leading strategic initiatives and building the experience needed to progress into more senior leadership roles in the future. Reporting to the Head of FP&A, you’ll combine strategic finance, financial planning, team leadership and business transformation responsibilities, with visibility across the wider business.

Some of your key responsibilities will include:

  • Leading and developing a team of Finance Managers within the FP&A function
  • Acting as deputy to the Head of FP&A and providing leadership across the wider team
  • Leading strategic finance and business transformation initiatives
  • Building financial models, business cases and insights that influence business performance and decision making

What we’re looking for

You’re a commercially minded finance leader who enjoys operating beyond traditional finance boundaries. You’re someone who thrives on solving business problems, leading change, and helping others succeed.

You’ll also be able to demonstrate:

  • Qualified accountant (CIMA, ACCA, ACA or equivalent)
  • Significant experience within Financial Planning & Analysis, Commercial Finance, Finance Business Partnering or FP&A environments
  • Leadership experience, including developing, coaching or managing others
  • Advanced financial modelling and analytical capability

The package

We offer a basic starting salary of up to c.£70,000, plus a bonus of up to £8,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.

We also provide a comprehensive benefits package, including:

  • Company car or cash alternative of £6,000 per annum
  • Private medical cover, including a digital GP service
  • Company pension with enhanced employer contribution of up to 10%
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

  • Initial screening call with Talent Acquisition
  • Two-stage interview process

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

Job Title: DBA Administrator

Location: Solihull

Hours: Permanent – Full Time

____________________________________________________________  

A bit about us:

At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.   

We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.  

We care about making a positive impact for our colleagues, customers, partners and the wider community. That’s why we live by our values of we’re positive, we’re brave and we own it.  

The Role:

As a Database Administrator, you will:

  • Provide comprehensive support for the build, maintenance, monitoring and improvement of in-house bespoke and third party provided PostgreSQL Server solutions
  • Be a valuable addition to a small team, who are looking to expand due to business growth.

Key Responsibilities:

  • Support and maintain the PostgreSQL estate in a cloud environment.
  • Take a proactive role in projects, providing PostgreSQL expertise to implement solutions that meet company/industry standards and best practices.
  • Support the business during its move from an on-premise SQL Server environment to PostgreSQL in cloud.
  • Ensure optimal database performance through proactive monitoring, analysis, tuning and optimisation.
  • Maintain database security in line with legislation and internal policies
  • Work with the IT Team to establish robust Business Continuity and Disaster Recovery plans
  • Participate in the annual Disaster Recovery test

Skills & Attributes: 

  • Knowledge of relational database design fundamentals
  • Knowledge of database components and capabilities
  • Understanding of Continuity Mgmt including backups, Incident Mgmt, Problem Mgmt, Change Mgmt and Capacity Mgmt
  • Knowledge of HA and DR
  • Knowledge of database best practices
  • A breadth of experience in Production database installation, support and administration
  • Experience with PostgreSQL 15
  • Service driven and adept at finding viable solutions to issues

Could this be you? 

BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most. 

What’s in it for you? 

As well as working for a Top Employer UK 2022 and being part of a team that changes customers lives, there are some excellent benefits too including – a competitive salary, a contributory pension scheme, plus life insurance and private medical insurance, not to mention the all-important 25 days holiday each year to enjoy.  There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more.  There are also monthly awards with plenty of opportunities to win vouchers and prizes.  Learn more about what it means to be part of the BNP Paribas Personal Finance team here: BNP Paribas Personal Finance UK – YouTube or click here to learn more about careers at BNP Paribas Personal Finance: Careers (bnpparibas-pf.co.uk).

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The role

An Office Manager for our Harpenden Regional Agency team, the candidate will be an excellent team player with solid organisational and communication skills, both verbal and written. They will demonstrate the ability to work under pressure, a willingness to learn and an excellent telephone manner.

The candidate will have previous experience of working in a fast-paced environment and be able to provide a high level of service to clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working as part of a team.  This is a full-time role (including some Saturdays) which involves supporting the sales team and includes day-to-day contact with our clients and potential buyers.

Responsibilities

•    Reception duties, including answering calls, emails and greeting clients

•    Process invoices for purchase order numbers on internal software

•    Manage the file archive storage and records

•    Manage health and safety as well as fire regulations within the office

•    Order and upkeep general office supplies and stationery

•    IT Super User – responsible for communicating with IT regarding issues/updates

•    Work closely with the handy man regarding general property and garden maintenance

•    Report any building repairs or faults to the facilities team 

•    Manage the KYC and anti-money laundering processes as required by the Group, liaising with the internal on-boarding and compliance teams where necessary. 

•    Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum. 

•    Prepare and display property brochures

•    Keep window cards and office systems up-to-date

•    Liaise with potential buyers and arranging viewings/managing diaries

•    Maintain client files and the Residential client database

•    Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.

•    Implement strategies for continuous improvement of business processes and increased efficiency 

•    Any other ad-hoc administrative duties as required by the team. 

Person specification

Essential experience

•    Ideally will have previous experience in a similar role

•    Takes a proactive approach to administration, ensuring that where possible, efficiencies in processes are made. 

•    Good communication skills – both verbal and written

•    Prior experience undertaking KYC/AML 

•    Ability to establish and maintain effective working relationships with colleagues at all levels

•    Exceptional organisational and co-ordination skills

•    Professional telephone manner

•    IT literate, Microsoft Office – Word (Intermediate), Excel (Basic), PowerPoint (Basic), Outlook (Advanced)

•    Ability to prioritise and perform under pressure

•    Positive attitude, reliable and dependable

•    Accurate and exceptional attention to detail. 

•    Understands and appreciates the importance of using discretion when dealing with sensitive information. 

•    An interest in working real estate/estate agency environment.

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
#LI-ONSITE