The role

An exciting opportunity has arisen for an experienced agent to assist the Head of Office with the Guildford town market. 

Key Responsibilities

•    Achieving personal and team financial targets and budget

•    Monitoring and driving team KPIs and individual targets

•    Monitoring (in conjunction with local COT) status of deals within KYC

•    Ensuring delivery of timely and high quality advice and transactions to clients 

•    Undertaking business planning activities in line with business line and company strategy

•    Accurately forecasting fees for the office/region

•    Assisting in developing initiatives to improve revenue and profitability

Clients and Business Development

•    Maintaining and building client relationships

•    Proactive in developing new business 

•    Monitoring service to clients via regular reviews and promptly rectifying any shortfall in quality

•    Identifying and following up on any cross selling opportunities

•    Maintaining a strong pipeline of clients and properties

•    Internal and external networking 

People

•    Motivating the team, setting clear objectives and leading new initiatives to maximise performance

•    Instilling an ethos of focus on business development in the team

•    Ensuring a consistent and high quality service

•    Actively communicating to the team and supporting the vision of the Residential business line

•    Coaching/mentoring of team members

•    Delegating effectively to provide challenge and learning for the team

•    Keeping abreast of market developments and sharing these regularly with the team and business as required

Experience

•    Highly driven and target orientated

•    Able to work at a strategic level and maintains a network of senior contacts and decision makers

•    Self starter and can work with little supervision and, where appropriate, under pressure

•    Experience of coaching/mentoring others

•    Has external recognition and is influential in the market

•    Displays an understanding of confidentiality issues and the use of discretion

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

  • Being a great place to work
  • Committed to sustainability and having a positive impact
  • Being dedicated to the development of our people

Business area

CIB ITO CCCO was created in 2019 to take over the permanent control framework responsibility covering all non-financial risks through ITO first line of defense in close collaboration with OPC Métiers and the second line of defense. CIB ITO CCCO also endorses ITO challenges of security, stability and quality in particular through Cybersecurity, Operational Resilience and Operational Risk Management Framework programs.

At CIB ITO, data is a strategic asset at the heart of the business operational activities. An increasing regulatory framework requires high quality standards, deep understanding of the business workflows, robust audit trails and advanced data infrastructures.

Job purpose 

Capital Market Initiatives (CMI), part of the Records and Regulatory Reporting Office (3RO), organize transaction regulatory reporting for GM and address its inherent risks as part of its first line of defense role.

The team is at crossroads between regulations and trade processing, and work on daily basis with business, IT, Ops and Compliance all at the same time.

Transaction regulatory reporting scope includes trade transparency, trade repository, money markets reports and transaction reporting for GM (including DEC)

The Regulatory Reporting Officer as a member of the CMI team, will intervene in autonomy and with expertise, in various situations described in the core accountability of the role section below, related to the good organization of the transaction regulatory reporting.

All responsibilities are extending across all GM and regions, covering a wide range of business activities, regulations and IT systems.

The Regulatory Reporting Officer follow the team organizations of work, procedures and support others members of the team less experienced in their areas of expertise.

Key responsibilities

  • Participate to market groups with peers (ISDA, AMAFI, FSA, etc…) and run continuous follow-up on market best practices
  • Interpret and transcribe regulations into Business Requirements Definitions (BRD) tailored to business workflows and data models including their respective descriptions.
  • Continuous improvements by categorising and documenting the diverse reporting schemas, improve their data quality, allowing audit trail, rapid interpretations, and better frame of work.
  • Records all events in management and audit tools according to their materiality
  • Manage regulators requests end-to-end. This includes:
    • Perform the analysis of the requests
    • liaise with business IT and/or Ops experts
    • Draft detailed and quantified responses to the regulators with oversight from Compliance
    • Organise an action plan when required and coordinate it through delivery. The action plan can contain the follow-up of enhancement in the IT Regulatory reporting layer or through the broader IT Architecture, may be related to Operational processes and controls and may contain resubmission events.
  • Prepare material and interface with regulators on topics of transaction reporting in ad-hoc basis and quarterly, with the support of CCCO GM
  • Act as an escalation point for internal issues (LRR or APS/IT). This includes:
    •  Help the teams with the analysis of issues would it require a deeper expertise
    •  If considered material, coordinate and deliver an appropriate action plan as per above.
  • Manage the IT BoW priority and scope with a transversal angle
  • Act as an expert in Regulatory Reporting and provide guidance and help whenever requested to all GM partners (New business developments, prod incidents, GM projects, TAC/NAC etc….)
  • Actively participate in the delivery of major or complex regulatory reporting events such as Refit projects or new obligations, by:
    • Leading interpretation and document it as per above
    • Act as “Stream Leader” when requested and coordinate delivery/action plan as per above
  • Contribute to official internal committee preparation for its scope of responsibility (TRPP, ICC, local governance when relevant)

Requirements

  •  Experience in regulatory interpretation
  •  Experience within the financial services industry, both on business processes and regulatory environments.
  • Strong experience in project management and coordinating people across a wide organization spreading over multiple locations
  • Clear and concise written and oral communication skills
  • Attention to details

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

  • Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
  • Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
  • Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
  • Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
  • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

  • Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
  • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.


Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

The Role

We are seeking an experienced Building Surveyor to lead and grow our building consultancy service across a diverse portfolio of rural estates in Scotland. This is a senior role for a surveyor who combines technical excellence with the ability to build trusted relationships and deliver high-quality projects in heritage, agricultural, residential and commercial settings.

Responsibilities

Leadership and Strategy

•    Build, develop and lead a high performing team, shaping a growing service line and mentoring junior colleagues. 

•    Work collaboratively with all colleagues across the rural consultancy business, including rural surveyors, natural capital, farming and forestry consultants.

•    Provide strategic advice to estate owners and managers on building performance, risk, energy efficiency, sustainability and capital investment.

Technical Delivery

•    Lead building maintenance programmes across multiple managed estates, ensuring proactive planning, accurate budgeting, compliance and long-term asset resilience.

•    Deliver stand-alone building projects from inception to completion, including condition surveys, feasibility studies, procurement, contract administration and project management.

•    Ensure professional standards across all surveying outputs, including reporting, specifications, tender documentation and contractor oversight. 

•    Assess quotations obtained for quality and value.

•    Obtain statutory consents including, planning, Listed Building and Building Regulations.

•    Advise on building cost apportionments between revenue and capital for taxation purposes.

•    Undertake insurance reinstatement cost assessments.

Compliance and Safety

•    Champion a culture of safety excellence by ensuring the highest standards of Health and Safety are maintained across all activities, leading by example to ensure the well-being of colleagues, contractors and clients at all times.

•    Instruct, manage and supervise contractors ensuring compliance with CDM regulations for both notifiable and non-notifiable projects.


Person Specification

•    Competent and experienced MRICS or MCIOB qualified surveyor with a minimum of 3 years post qualification experience, ideally within rural, heritage or multi-asset environments.

•    Confident managing projects end-to end, with clear communication and good stakeholder management.

•    Motivated to build a team, shape a service line and contribute to the business’ long-term growth.

•    Practiced at building and maintaining good relationships with colleagues, clients and other stakeholders such as tenants.

•    Possessing a composed manner and able to work under pressure.

•    Good time management and ability to prioritise workloads.

•    High levels of accuracy and attention to detail.

Experience:

•    Building Surveyor – MRICS or MCIOB, with a relevant degree or qualifications and minimum of 3 years post qualification experience.

•    Proficient in the use of Auto CAD or similar, Word, Excel & PowerPoint.

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Finance Settlements Specialist  

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, 12-month Fixed Term 

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

As an integral part of ensuring we pay our partners in accordance with set terms, you will be responsible for compiling, processing and settling company partnership payments, dealing with statement enquiries and the reclaim of commissions and cancellation of agreements. 

You will work as part of close-knit team, and you will be adept at working with limited supervision. Most importantly, you will be a fast-learner, quickly mastering new systems and processes and supporting the launch of a new settlement engine.

Key Responsibilities

  • Compilation of settlement items daily, ensuring all processes and procedures involved are completed
  • Completing and responding to statement enquiries from retailers, brokers and dealers
  • Preparation of monthly commission settlements and statements
  • Completing daily reconciliations and checks
  • Identify operational issues with the Treasury Operations Manager within current processes and support changes and improvements, ensuring adequate controls are in place
  • Complete settlement related reports as required.

Skills & Attributes

  • A-Levels or equivalent/Studying for AAT or equivalent
  • High level of problem solving and attention to detail
  • Strong Excel skills and numeracy
  • Experience of working in Settlement/experience of CODA
  • Quickly learns and adapts to new processes and procedures

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

  • Competitive salary and comprehensive package, contributory pension, and health cash plan
  • Opportunity to buy/sell holiday giving you even more control over your work-life balance
  • Flexible benefits including private medical insurance and lifestyle discounts
  • A culture that values collaboration, development, and wellbeing

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey 

  • Call with our Talent Acquisition team
  • Informal chat with the Hiring Manager
  • Competency-based interview 

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Company Purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business Area

Bank Overview:

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 73 countries, with more than 196,000 employees, including around 149,000 in Europe. The Group has key positions in its three main activities: Domestic Markets, International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors.

BNP Paribas Corporate and Institutional Banking is a globally recognised leader offering capital markets, securities services, financing, treasury and advisory solutions. 

Business Area/Dept Overview:

This role is within RISK Markets and Financial Institutions (MFI) – Analysis & Decisions – Global Equities Market Risk team. This team is covering the market risk generated by the Global Business Line (GBL): Global Equities, within Global Markets (GM).

Its main responsibilities are:

1.    Business line leadership 

Centre of expertise and point of contact for the business line, able to provide a holistic view of risks and activities, escalating issues as appropriate. Understanding the application of processes under the responsibility of other RISK MFI teams to the business line.

2.    Risk anticipation and detection

Anticipation, detection, monitoring, analysis, and opinion on all market and issuer risks: 

-Early identification and in-depth review of hidden risks and potential threats, concluding with a clear view and recommendation for risk mitigating actions. 

-Escalation to RISK and business management.

3.    Risk control framework

Design and continuous improvement of the market risk control framework including risk analysis tools, limits and stress testing. Holistic vision on valuation and capital metrics, escalating issues or concerns in these areas. 

Job Purpose 

The role is to assist senior team members in the day-to-day business activities and contribute to a variety of tasks allowing a general introduction to the business of RISK MFI, Global Equities, and Global Markets.

Specific processes managed by this team:

Business line leadership

  • Point of contact for Global Markets (GM) on Global Equities market risk topics.
  • Articulation of main risks and risk opinion to management.
  • Review of and opinion on information and views provided by GM.
  • Understanding valuation, capital, funding, and liquidity impact of business line.
  • Provide support as business-line expert to other RISK teams.
  • Understand business-line valuation models and methodologies and escalate weaknesses and concerns.
  • Understand market risk capital framework and escalate weaknesses and concerns.
  • Market risk analysis of structured/complex transactions.

Risk anticipation and detection 

  • Understanding the valuation, risk and P&L of business line activities in the context of current, past and potential market conditions.
  • Chairing of Global Equities Main Positions meetings and other forums with Trading, providing independent risk analysis and opinion, escalation of risk topics, and challenge to the business view.
  • Providing accurate and appropriate risk information and opinion to the FMRC (senior risk management) and other senior management forums. Escalating risk topics to senior management as needed.
  • Performing in-depth, ad hoc analysis, formulating an opinion and escalating as needed, while judging priority, on all market risk topics affecting the business line.

Risk control framework

  • Analysing risk within the business line with the tools available, driving the improvement of these tools, and ensuring that risks for which tools or data are inadequate are nevertheless adequately understood.
  • Setting and ensuring timely review of market risk limits in line with framework.
  • Provide support of IPV methodologies and control of non-tradable/exotic market parameters.
  • Review and approval of the market risk of exceptional transactions.
  • Approval of amendments to trading mandates for French Banking Law/Volcker Rule desks.
  • Definition of risk measurement methods such as stress tests, regulatory measures, and VaR methodologies.
  • Contribute to French Banking Law/Volcker Rule control plans.

Key Responsibilities

  • Participate in Technical and Business Skills Training
  • Support senior team members with day-to-day activities
  • Complete specific assignments

Requirements

  • Degree from a leading university with an excellent academic record; or equivalent work experience.
  • Good understanding of financial markets.
  • Curious and eager to learn.
  • Confident verbal, written communication and networking skills.
  • Proficient with MS Office tools, including Excel.
  • Great organisational, multitasking and time management skills.
  • Excellent spoken and written English. Additional languages are an advantage.
  • Team player, proactive, independent, enthusiastic self-starter with strong interpersonal skills.
  • Good knowledge of financial derivatives fundamentals (trading and risk management); familiarity with equity products and equity market dynamics is a plus.
  • Proficient with Python programming language.

Conduct

  • Be a role model, supporting and fostering a culture of good conduct.
  • Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks.
  • Consider the implications of your actions on colleagues.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

PLEASE NOTE

  • You may only apply to four Long Term Internships over the course of a year. These may be across any business area.
  • Successful candidates for this long term internship will be considered for London ONLY.
  • Please discuss the available start dates with your interviewers.

Unsuccessful candidates’ CVs will be shared with other teams within BNP Paribas and considered for potentially suitable roles. In this way we hope to maximise opportunities for candidates and hiring teams. By submitting your CV for this role you agree to it being shared securely with other hiring teams within BNP Paribas for the relevant recruitment round.

Location: London

Duration: 11 months 

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

• Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal Opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite 

As an Associate Director, this individual will also support the Head of Office in driving revenue, profitability and lead generation throughout their patch. They will be a strong sales person with prior knowledge and a proven record of accomplishment in the same or similar patch. 

Responsibilities

  • Delivery of individual and team revenue against set targets through the sale of residential properties in the Sevenoaks area. 
  • Develop relationships and work closely with clients through meetings to secure future instructions/business
  • Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other relevant stakeholders
  • To provide exceptional customer service to clients, both face to face and by telephone or email. 
  • Meeting with clients and provide a service tailored to individual instructions.
  • To progress of sales to completion including liaison with solicitors as appropriate, and keeping all parties well informed.
  • To provide informed advice and expertise to clients and colleagues. 
  • Maintain a network of both internal and external contacts and make use of these in order to gain information on relevant markets and new business opportunities
  • Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.

Person specification

The desired candidate will:

  • Be able to demonstrate a successful track record of meeting and exceeding sales targets
  • Demonstrate in-depth local knowledge of Sevenoaks and the surrounding area 
  • Possess excellent negotiating skills and rapport building skills 
  • Have experience of leading pitches and securing new business 
  • Demonstrate a full understanding of the residential sales process
  • Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions
  • Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
  • Exhibit commitment to high standards and providing a quality service 
  • Be able to show a track record of converting market appraisals to sales revenue
  • Possess a composed manner and ability to work under pressure
  • Have strong time management and ability to prioritise workloads and meet deadlines
  • Exhibit excellent planning, organisational and co-ordination skills
  • Demonstrate excellent telephone manner and communication, both written and verbal. 
  • Possess the ability to work well as part of a team but also able to self-motivate and work independently.
  • Have working knowledge of Microsoft Office

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Senior Collections Insight Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for a highly analytical and proactive Senior Collections Insight Analyst to provide insight into customer behaviour and Collections performance. Working closely with the Collections Management team, you’ll use data and analysis to identify trends, understand root causes and highlight opportunities to improve performance.

You’ll play a key role in delivering regular and ad-hoc reporting, conducting deep-dive analysis and supporting tactical and strategic decision-making across Collections. This is a varied role where strong problem-solving skills, attention to detail and the ability to work with large datasets will be essential.

Key Responsibilities

  • Provide proactive analysis of Collections performance, identifying positive and negative trends and their root causes.
  • Work with the Collections Management team to investigate performance issues and conduct deep-dive analysis to test and validate hypotheses.
  • Identify opportunities to improve Collections performance, including highlighting priority customer groups and areas for targeted activity.
  • Produce regular management reports and meaningful commentary to provide clear visibility of performance and support effective decision-making.
  • Monitor champion/challenger trials and assess their impact on Collections performance.
  • Work collaboratively across functions, sharing best practice and developing the tools and skills required to deliver effective analysis.

Skills & Attributes

  • Proven experience in Collections, consumer risk, finance, data analysis or a similar analytical environment.
  • Strong analytical and problem-solving skills, with the ability to work with large datasets and make logical connections.
  • Experience producing clear, concise reports and translating complex data into meaningful insight.
  • Strong attention to detail, with a commitment to accuracy, integrity and getting things right first time.
  • Experience using SAS, SQL and Excel; knowledge of Python, R or data visualisation tools such as Tableau would be desirable.
  • Confident communicator with the ability to question, challenge, take initiative and work effectively with stakeholders across different departments.

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

  • Competitive salary and comprehensive package, contributory pension, and health cash plan.
  • Opportunity to buy/sell holiday, giving you even more control over your work-life balance.
  • Flexible benefits including private medical insurance and lifestyle discounts.
  • A culture that values collaboration, development and wellbeing.

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are Positive, Brave and Own It.

Don’t let confidence hold you back. You don’t need to meet every requirement—if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: BNP Paribas Personal Finance Careers

Your Application Journey

  • Call with our Talent Acquisition team.
  • Informal chat with the Hiring Manager.
  • Competency-based interview.

We aim to complete the process within 3–4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation or background.

As an Associate Director, this individual will also support the Head of Office in driving revenue, profitability and lead generation throughout their patch. They will be a strong sales person with prior knowledge and a proven record of accomplishment in the same or similar patch. 

Responsibilities

  • Delivery of individual and team revenue against set targets through the sale of residential properties in the Sevenoaks area. 
  • Develop relationships and work closely with clients through meetings to secure future instructions/business
  • Sourcing, pitching for, and securing new business through developing relationships with potential clients, and other relevant stakeholders
  • To provide exceptional customer service to clients, both face to face and by telephone or email. 
  • Meeting with clients and provide a service tailored to individual instructions.
  • To progress of sales to completion including liaison with solicitors as appropriate, and keeping all parties well informed.
  • To provide informed advice and expertise to clients and colleagues. 
  • Maintain a network of both internal and external contacts and make use of these in order to gain information on relevant markets and new business opportunities
  • Maintain team standards according to company policy and external regulations in relation to compliance and KYC responsibilities.

Person specification

The desired candidate will:

  • Be able to demonstrate a successful track record of meeting and exceeding sales targets
  • Demonstrate in-depth local knowledge of Sevenoaks and the surrounding area 
  • Possess excellent negotiating skills and rapport building skills 
  • Have experience of leading pitches and securing new business 
  • Demonstrate a full understanding of the residential sales process
  • Have a full understanding of all relevant regulation and AML and KYC procedures required in residential transactions
  • Be capable of building and maintaining good relationships with team members, other colleagues, clients and agents
  • Exhibit commitment to high standards and providing a quality service 
  • Be able to show a track record of converting market appraisals to sales revenue
  • Possess a composed manner and ability to work under pressure
  • Have strong time management and ability to prioritise workloads and meet deadlines
  • Exhibit excellent planning, organisational and co-ordination skills
  • Demonstrate excellent telephone manner and communication, both written and verbal. 
  • Possess the ability to work well as part of a team but also able to self-motivate and work independently.
  • Have working knowledge of Microsoft Office

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Company purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

GM IT – Flow & Digital is an I.T. group providing applications to the Investment Bank Global Market Front Office for e-commerce of both EQD and fixed income products.  It comprises approximately 200 people across London, Paris, New York and Lisbon. Amongst other things, this group is responsible for the development of the award-winning Cortex FX application and for electronic connectivity to customers and exchanges throughout the world.

Within this department there are multiple roles developing internally and externally facing applications for pricing and trading cash and structure products across the different product lines through the SmartDerivatives and Cortex brands. The applications are delivered via a mix of HTML5 UI technologies and Java and .NET server side components to manage downstream service interaction and orchestration from pricing through to booking. The projects are undergoing some transformation both with UI platform convergence with like applications but also modularization and industrialization of services to provide a scalable, robust platform for upcoming years of growth. 

Job Purpose

To further enhance the Cortex FX and associated platforms we are seeking to appoint a talented developer with proven experience in HTML5/Javascript application development and preferably with FX product experience to help complete platform migrations and then to extend capabilities and interoperability with other applications as required.

Key Responsibilities

  • Participate in an agile based software development life-cycle including technical analysis, documentation, development, testing and code reviews.
  • Collaborate with the production support team for release and maintenance of the components.
  • Work closely with the other developers in determining and following best development and architecture practice.
  • Propose and provide feedback from experience/knowledge on architecture, design, technology choices and technology direction of the platform.
  • Train and mentor less experienced participants through instruction, pair programming and code review.
  • Fully participate in requirement and design meetings for new functionality.
  • Develop reference implementations and documentation for platform features
  • Moderate and review development contributions from the development community 

Requirements

  • Software development experience in an enterprise environment
  • Strong development skills and experience with Javascript/Typescipt, HTML5 , CSS.
  • Strong development skills and experience with common JS libraries and other web technologies e.g. Angular, Web Components, RxJs.
  • Excellent knowledge of programming best practices, design patterns etc.
  • Strong interest in continuous improvement and all aspects of software development and delivery
  • Agile practitioner using Scrum.  
  • Strong understanding of test driven development and continuous integration practices
  • Strong communication skills, both orally and in writing, inside and outside the team.
  • Desire to learn quickly and ability to adapt to a fast changing environment.
  • Strong problem solving skills.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Working with a team across the country, managing and assisting with the management of properties for one of our larger clients. 

The individual is to take immediate responsibility and ownership of managing their own portfolio, which will include a range of rural and commercial sites. 

Key deliverables 

  • Taking responsibility for their own sites
  • Providing high quality Property Management services 
  • Liaising with the clients, their solicitors, stakeholders and tenants on a daily basis
  • Assisting with preparation of reports for client meetings
  • Identifying and undertaking asset management initiatives under supervision
  • Advising the client in respect of tenancy applications and liaising with the relevant teams to ensure the licence process is followed
  • Instructing and liaising with building consultants, rural teams and the client’s FM providers in respect of repairs and planned maintenance programmes 
  • Carrying out regular property inspections on a risk based frequency 
  • Management of Lease / Tenancy Schedules
  • Management of income arrears and recovery (supported by a dedicated credit controller), invoice approvals, setting up new properties, maintaining the property database, updating the Operational Support Team and Tramps, etc
  • Preparing revenue budgets and quarterly forecast reporting with the support of a qualified accountant and finance department assistance
  • Facilitating regular tenant meetings with strong occupier engagement skills
  • Due diligence for acquisition and disposals
  • Attendance at team and department meetings

Essential qualifications & experience

  • Strong experience within a commercial property management department is essential
  • Some rural estate management would be beneficial 
  • Good L&T knowledge essential
  • Proven experience of direct reporting to property management clients
  • Good working knowledge of Microsoft Excel, Word, and Outlook
  • Being technologically aware/savvy and able to deal with a range of systems/processes 
  • The ability to multi-task and deal with multiple and potentially conflicting objectives and deadlines
  • Managing lease events, rent reviews and expiries
  • Good understanding of H&S essential
  • Making recommendations on site and tenant matters
  • Sound Landlord and Tenant knowledge.
  • Property Management Accounting knowledge 
  • Full clean driving licence and access to a car is essential as the role involves regular site visits.

Desirable qualifications

  • Degree level qualification
  • RICS qualified beneficial but not essential
  • Previous use of Tramps beneficial
  • Previous involvement with management of rural estates would be beneficial but not essential as training can be provided. 

Key skills/competencies

  • Excellent written and verbal communication, with a high level of attention to detail
  • Pro-active “can do” approach – a good team worker 
  • Client facing and committed
  • Confident in ability to work autonomously – uses initiative / self starter
  • Excellent time management, organisational and prioritisation skills
  • Professional and presentable
  • Enthusiastic, reliable, flexible and friendly

We are proud to offer award-winning benefits to support and reward our employees:

Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

 Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.