Job Title: Financial Controller – Enhanced Debt (Loan Asset Management)

Business Unit & Team: BNP Paribas Asset Management – Alts

Reporting to: Finance (Loan Asset) Manager – CRE Debt

Location: London, UK (Bishopsgate)

BNP Paribas Asset Management (BNPP AM) is the asset management division of BNP Paribas Group. As of July 1, 2025, AXA Investment Managers’ (AXA IM) activities have been fully integrated into BNPP AM, creating a unified and strengthened global platform.

BNPP AM is a leading global asset manager, leveraging the Group’s scale, stability, and expertise. We serve a diverse client base, including institutional investors, corporations, distribution partners, and retail clients worldwide. Our investment capabilities cover a broad range of asset classes, from traditional strategies like equities, fixed income, and multi-assets to alternatives such as real estate, infrastructure, private debt, and private equity. This allows us to tailor solutions to meet client objectives.

With AXA IM’s integration, BNPP AM now ranks among Europe’s top asset managers, managing approximately €1.6 trillion in assets, with a focus on long-term savings and alternative strategies.

Sustainability is central to our approach. We prioritize ESG and responsible investing to deliver sustainable, long-term performance while supporting environmental, social, and economic transitions. Adopting a pragmatic, long-term perspective, we aim to generate durable value for clients, employees, and the economy, backed by strong risk management and responsible finance principles.

All figures are sourced from publicly available data as of September 2025

Job Purpose:

Financial Controller – Enhanced Debt (Loan Asset Management) is responsible for the financial oversight, portfolio monitoring and control of commercial real estate debt investments – mainly development financings, from loan closing through their full lifecycle.

The role sits at the intersection of fund management, asset management, risk, and external counterparties, ensuring the accuracy, robustness and timeliness of financial data, cash flows, valuations and reporting.

The position also contributes actively to the ongoing evolution of systems, controls and operational processes in line with the growth and increasing sophistication of the Private Debt platform along with a new strategy (Enhanced Debt) being launched.

Daily responsibilities:

  • Loan & Asset-Level Financial Management
    • Monitor the performance and evolution of CRE and Infrastructure Debt investments from closing to repayment.
    • Track interest payments, principal repayments, fees and cash flows across portfolios.
    • Follow up on covenant compliance (LTV, DSCR, Debt Yield), waivers, restructurings, extensions and refinancings in close coordination with Fund Management.
    • Review asset valuations, cash flow models, tenancy schedules and key operational metrics, including ESG-related indicators.
  • Valuation, Reporting & Governance
    • Prepare valuation committee and loan review materials, support valuation proposals and related documentation.
    • Contribute to statutory, regulatory and investor reporting (incl. SCD where applicable).
    • Coordinate with auditors, company secretaries and external advisors during reporting and review cycles.
  • Operational Oversight & Controls
    • Act as FMCG point of contact for Fund Managers, Facility Agents, Borrowers, Risk teams and service providers on an allocated loan portfolio.
    • Ensure deal closings are properly processed: guidelines check, deal allocation validation, KYC coordination, payment and settlement follow-up.
    • Perform reconciliations between operating systems and internal/external reporting to ensure data integrity and audit readiness.
  • Process & Systems Development
    • Participate in the implementation and enhancement of asset management, reporting and risk systems.
    • Contribute to the continuous improvement of FMCG processes, controls and operating model in a growing Private Debt platform.

Skills, qualifications & experience:

  • Graduate degree from a leading business school, engineering school or university
  • Proven experience in asset management, banking, loan servicer or private debt / real estate debt environment
  • Strong financial, analytical and organizational skills
  • Solid understanding of loan documentation, private debt instruments and development loans
  • Strong interest in Commercial Real Estate Debt
  • High level of autonomy, rigor, and ability to manage multiple workstreams
  • Advanced Excel skills, knowledge of SimCorp Dimension or Blackrock Suite is a plus
  • Fluent English required; French professional proficiency is an asset

Knowledge and skills:

  • Private Debt / Real Estate Debt lifecycle management
  • Financial controls, reconciliations and reporting
  • Covenants, waivers and loan documentation analysis
  • Valuation processes and governance
  • Strong stakeholder management and cross‑functional coordination

We would love to know more about you. Let’s connect! Send us your resume

Company purpose:


Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.


Our employer promise is built around three pillars:

• Being a great place to work

• Committed to sustainability and having a positive impact

• Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organisations. Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies.

Digital Team is charged with driving innovation and digital transformation of Global Markets businesses across client platforms, internal tools and 3d party technologies. In addition, the team reinforces Global Markets’ relationship with fintech, aligned with Global Markets’ business strategies working together with the strategic investment team.

Job Purpose

As a GenAI GTM Product Manager you will be responsible for building MVP & scalable solutions leveraging on the latest AI capabilities to deliver high value products and use cases to the business in collaboration with the AI LAB, Tech and business teams.

Scope: Global

Key responsibilities

  • Design and implement Gen AI (LLM) solutions across Global Markets leveraging on the latest AI technologies (e.g. Large Language Models).and the technical team.
  • Continuously monitor and improve performance and usage of solutions across the lifecycle, analysing data to identify areas for improvement and growth.
  • Participate in prioritisation of business use cases and allocation of resources.
  • Help to build a team of GTM Product Managers ensuring good practice and execution of use cases.
  • Keep updated with the latest AI-related technologies and market developments.
  • Work closely with AI-LLM Product Team to shape future capabilities, eliminate blockers, suggest improvements, and ensure reuse of (part/all) the delivered solutions across businesses.

Requirements

  • Master’s degree in Computer Science, Engineering, Mathematics or a related technical field.
  • Proven experience in building and deploying technical solutions leveraging on latest (AI) technology. 
  • Strong programming skills.
  • Experience with LLMs, RAG or agentic use cases.
  • Good understanding of concepts and algorithms underlying LLMs.
  • Strong communication skills and ability to articulate technical concepts to business stakeholders.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite

Stock Finance Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues
Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We are looking for a commercially focused Stock Financing Analyst to join our Motor Finance team. Reporting to the Head of Stock Finance, you’ll play a key role in supporting the growth of our wholesale and stock finance offering across the UK Motor market and internationally.

Working closely with Sales, Risk, Finance, Operations and OEM partners, you’ll support the delivery of stock finance facilities, manage risk effectively, and help generate new business opportunities. This is an exciting opportunity for someone who enjoys building relationships, analysing commercial opportunities, and contributing to the growth of a specialist motor finance proposition.

Key Responsibilities

• Support the delivery and growth of BNP Paribas Personal Finance’s stock finance and wholesale funding proposition across the UK Motor market
 • Work closely with Motor Sales teams to identify, develop and secure new business opportunities and revenue growth
 • Review and support high-quality business proposals, ensuring robust submissions to Risk and strong commercial outcomes
 • Monitor stock finance facilities, conduct regular reviews, identify risk factors and recommend appropriate mitigation actions
 • Build strong relationships with OEMs, dealers, suppliers, auditors, insurers and internal stakeholders to ensure effective delivery of the product proposition
 • Produce regular reporting and performance analysis using business intelligence tools, supporting strategic decision-making and business growth

Skills & Attributes

• Strong commercial awareness with the ability to identify opportunities and deliver business value
 • Excellent relationship-building and stakeholder management skills, with experience working across multiple functions
 • Strong analytical and problem-solving abilities, with confidence interpreting data and identifying trends
 • Effective communication and presentation skills, with the ability to simplify complex information for diverse audiences
 • Highly organised with strong planning and prioritisation skills in a fast-paced environment
 • Experience within motor finance, wholesale funding, stock finance, commercial finance, banking or a related financial services environment would be advantageous

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan
 • Opportunity to buy/sell holiday giving you even more control over your work-life balance
 • Flexible benefits including private medical insurance and lifestyle discounts
 • A culture that values collaboration, development, and wellbeing

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement – if you have around 75% of the skills and the right attitude, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us:

BNP Paribas Personal Finance Careers

Your Application Journey

• Call with our Talent Acquisition team
 • Informal chat with the Hiring Manager
 • Competency-based interview including a short presentation (75 minutes)

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Business Manager – Mid Market Corporate Sales 

Field Based – North East and Midlands 

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

You will take ownership of a New Business region, seeking and securing new business opportunities will be the core part of your role, owning the end-to-end management of your new business pipeline. You will act as a project lead from initial prospect discovery to successful launch.

Your role will include leading contract negotiations, managing tender processes, and ensuring consistent target achievement and maximising profitability. Working hand-in-hand with the wider business, you will take a leadership role in delivering outstanding service quality and value to every customer.

Building strong relationships is critical to success, with both prospects and internal Arval Journey Makers.

What we’re looking for

You’re an expert at building strong commercial relationships, with a good understanding of corporate leasing, fleet management propositions and salary sacrifice. You also consistently demonstrate high levels of ownership and accountability in your work. 

You’ll also be able to demonstrate:

  • Proven experience of wining complex, corporate, new business
  • Ability to quickly understand customer needs and shape a bespoke solution that adds value
  • Long-term and strategic thinking skills
  • Strong commercial and financial acumen

The package

We offer a basic starting salary up to £60,000  plus additional on target commission of £20,000We also offer 25 days holiday as standard, plus bank holidays and an extra day off for your birthday.    

We also provide a comprehensive benefits package, including:

  • Company car 
  • Access to a salary sacrifice car benefit scheme
  • Private medical cover, including a digital GP service
  • Company pension with up to 10% employer contribution
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
  • Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

  • Telephone interview with our Talent Acquisition team
  • 2 stage interview with the hiring panel.

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.   

#LI-Remote

Collections Analyst

Swindon – Hybrid working – Full-time – Permanent

     

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

     

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

     

About the role

You’re stepping into a key role focused on transforming complex data into actionable insights that guide organizational decisions. You’ll work closely with suppliers and stakeholders, ensuring accurate reporting and identifying areas for improvement.

     

Some of your key responsibilities will include:

  • Analyse and report on large datasets to provide insights into performance
  • Collaborate with suppliers to gather and verify information
  • Present data in clear formats such as spreadsheets and PowerPoint presentations
  • Identify problems and trends, providing recommendations for enhancements to reporting

     

What we’re looking for

You’re a proactive individual who thrives on turning data into meaningful insights. You’re great at communicating with teams and stakeholders, and you’re always ready to dig deeper to understand the bigger picture. Having an interest in AI is beneficial for this role, as we are looking to use this in the future to help with trends, reporting and insights.

     

You’ll also be able to demonstrate:

  • Experience with data analysis and reporting tools, such as Power BI, Tableau and Excel
  • Familiarity with finance systems and accounting principles, including double entry as standard
  • Strong attention to detail and accuracy in data verification
  • Ability to communicate findings effectively to various audiences

           

The package

We offer a basic starting salary of up to £32,000*, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays and an extra day off for your birthday.

      

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service    
  • Company pension   
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

          

Ready to make a difference?

Sound interesting? Click here to apply and a member of our Talent Acquisition team will review your CV.

      

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

     

Interview process

  • Initial telephone screening with a member of the Talent Acquisition Team
  • First stage: competency-based interview to assess relevant skills and experience
  • Second stage: practical task to demonstrate data analysis and reporting abilities

     

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

#LI-Hybrid

Accountant – Product Accounting

Swindon – Hybrid working – Full-time – Permanent

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

As an Accountant reporting to the Finance Manager, you’re taking charge of preparing monthly journals and Balance Sheet reconciliations within agreed timescales. You’ll handle various products from an Accounting perspective, ensuring all system postings are accurate while contributing to the overall financial health of the business.

Some of your key responsibilities will include:

  • Prepare monthly journals and Balance Sheet reconciliations
  • Manage Accounting activities for different products
  • Ensure accuracy of system postings in collaboration with the wider business
  • Meet agreed timescales for all financial reporting tasks
  • Attending product meetings and reporting back to the Finance Manager

What we’re looking for

You’re someone who thrives in a role where attention to detail is key and you’re comfortable working autonomously. You enjoy taking ownership of your work and collaborating with others to ensure accuracy and efficiency in financial processes.

You’ll also be able to demonstrate:

  • Prior accounting experience
  • Part qualified or qualified accountant
  • Experience with balance sheet reconciliations and month end processes
  • Strong attention to detail and ability to work independently

The package

We offer a basic starting salary of up to £45,000, plus a bonus of up to £1,900. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension with enhanced employer contribution of up to 10%
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

  • Telephone screening with a member of our Talent Acquisition team
  • Two stage face-to-face interviews

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

#LI-HYBRID

Business Development Manager

Field-based – Full-time – Permanent

     

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

      

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

     

Why join Arval?

      

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

     

About the role

      

Join us as a Business Manager in our Large Corporate Channel, where you’re focused on developing and maintaining existing business relationships and exploring upsell opportunities. You’ll benefit from a warm pipeline of leads from UK-based Large Corporate partners as you build strong, credible relationships and support partners in transitioning to a zero-emission future.

     

Some of your key responsibilities will include:

      

  • Make an impact in the world of transportation solutions, by assisting businesses in evaluating their needs and crafting innovative strategies for their future
  • Maintain and develop relationships with existing customers and identify upsell opportunities by collaborating closely with our Marketing and Consultancy on business development initiatives
  • Partner with our Bid and Customer Account Teams, taking the lead to guarantee we deliver exceptional service quality to our valued customers
  • Cultivate and nurture relationships with our UK-based Large Corporate partners

This is a full-time role, working 36.25 hours per week.

     

What we’re looking for

      

You’re an expert at building strong commercial relationships, with a good understanding of corporate leasing and fleet management propositions. You consistently demonstrate high levels of ownership and accountability in your work.

     

You’ll also be able to demonstrate:

      

  • Proven experience developing and maintaining strategic business relationships
  • Ability to quickly understand customer needs and shape a bespoke solution that adds value
  • Long-term and strategic thinking skills
  • Strong commercial and financial acumen

           

The package

      

We offer a basic starting salary of £39,326 – £60,000, plus a bonus of up to £4,600. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.

      

We also provide a comprehensive benefits package, including:

      

  • Company car 
  •         
  • Private medical cover, including a digital GP service
  •         
  • Company pension with enhanced employer contribution of up to 10%
  •         
  • Discounts on our products and services and discounts in many high street brands
  •         
  • 2 paid volunteering days every year
  •         
  • Free on-site gym

          

Ready to make a difference?

      

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

      

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

     

Interview process

      

  • Telephone interview with our Talent Acquisition team
  • Competency based interview with a presentation (1.5 hours)

     

If you’re not shortlisted, we’ll still let you know the outcome of your application.

      

What are you waiting for? Apply today and we’ll be in touch.

Pricing Support analyst

Swindon – Hybrid working – Full-time – Permanent

     

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

      

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

     

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

     

About the role

In this role, you’re supporting the wider team by ensuring activities stay focused and organised. You’ll be the go-to person for managing cross-team handoffs, processing data, and preparing analysis that aids decision-making.

     

Some of your key responsibilities will include:

  • Ensure clear communication of requirements across the team
  • Process and manage high volumes of data efficiently
  • Prepare analysis to support decision-making
  • Monitor tools and identify areas for improvement

     

What we’re looking for

You’re someone with an eye for accuracy who thrives in an organised environment. You’re keen to learn and can easily juggle multiple activities while ensuring success metrics are tracked effectively.

     

You’ll also be able to demonstrate:

  • Strong competency in Excel and experience with SharePoint
  • Ability to manage a team inbox and prioritise workload effectively
  • Experience engaging with internal stakeholders for accurate data collation
  • Familiarity with in-house customer management tools like DRIVE

           

The package

We offer a basic starting salary of up to £32,000, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays and an extra day off for your birthday.

      

We also provide a comprehensive benefits package, including:

  • Private medical cover, including a digital GP service
  • Company pension
  • Discounts on our products and services and discounts in many high street brands
  • 2 paid volunteering days every year
  • Free on-site gym
  • Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

          

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

     

Interview process

  • Initial screening call with a member of our Talent Acquisition Team
  • First stage competency based interview with the Hiring Manager
  • Second stage interview involving a case study task

     

If you’re not shortlisted, we’ll still let you know the outcome of your application.

      

What are you waiting for? Apply today and we’ll be in touch.

#LI-Hybrid

The role

Responsible for managing the delivery of an effective and compliant service through in-house staff, suppliers and consultants – primarily focussed on hard services – within a single building or group of buildings.

Please note, we are willing to take into consideration candidates who are looking for part-time hours.

Responsibilities

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

•    Supporting community health or wellbeing initiatives.

•     Environmental support (green spaces, biodiversity, or ecosystems

Person specification

Qualifications/Key Skills

•    Degree or equivalent or by experience

•    Membership or Associate Membership of BIFM or IOSH

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH 

•    Based within Dartford and Gravesham Boroughs. Postcodes DA1 –DA4 and DA9 –DA13.

Experience

•    Previous experience in a similar role

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles

•    Management of in-house and supplier staff

•    Management of supplier relationships

•    Good health and safety and environmental knowledge

•    Extensive mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level

•    Experience of managing multi-site environments

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Job Title: Quality Assurance Manager

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent 

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A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

The Quality Assurance Manager will report to the Operations Risk Manager and will collaborate with the Operations Leadership Team to develop and manage the QA function at BNP Paribas PF. This role involves overseeing quality and compliance monitoring for all customer contacts, ensuring alignment with regulatory requirements, industry standards, and a strong focus on risk, regulation, Conduct Risk Framework, FCA regulation, and Consumer Duty principles.

Key Responsibilities: 

  • Oversee the QA processes and ensure all performance is measured against the established Quality Monitoring framework
  • Mentor and coach QA Officers/Colleagues to achieve targets through observation and guidance as part of the Training and Competency Scheme
  • Keep the framework up to date, ensuring compliance with all requirements and providing necessary support to team members to achieve competent status
  • Lead a themed customer journey review program to enhance customer contact quality. Communicate findings and coordinate training interventions
  • Implement and maintain processes for capturing and actioning feedback, ensuring timely follow-up and updates as needed
  • Organise the team to ensure efficient workflow and adherence to service level agreements.
  • Proactively identify high-risk areas and collaborate on action plans to address them
  • Deliver high-quality trend reports and feedback to Operations Managers to support ongoing quality improvement efforts

Skills & Attributes:

  • Experience working in a Quality Assurance role or compliance background
  • Background in Financial Services is desirable
  • Ability to set objectives and lead teams to achieve them
  • Excellent communication and interpersonal skills
  • Strong analytical abilities and attention to detail

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

  • Competitive salary and a contributory pension scheme
  • Access to our Health Cash Plan Scheme
  • A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
  • The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.