The role

Technical Services Manager – 80 Fenchurch Street, London

An exciting opportunity for an experienced Technical Services Manager to join the team at a prestigious asset located in the City of London. The successful candidate will have experience managing the mechanical and electrical services and associated supply chain contracts at trophy assets, and a demonstrable track record of providing ‘best in class’ customer and client care.

80 Fenchurch Street comprises approximately 253,000 sq. ft. of prime office space arranged over 15 floors, with retail space on ground and lower ground floors. Operational excellence and stakeholder engagement are key factors for this role.

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants – you will be primarily focussed on hard services.

KEY RESPONSIBILITIES

  • Audit and manage suppliers to ensure effective, safe and compliant delivery of all hard services at the property, including life safety systems, vertical transport equipment and public health systems. Measure and report supplier performance against agreed SLA’s and KPI’s 
  • Work effectively with a range of specialist consultants to manage and monitor supplier delivery and the performance of MEP and fabric maintenance / project services 
  • Develop, agree, and manage lifecycle replacement programmes and planned projects
  • Monitor and support professional teams undertaking capex works 
  • Assist with reviewing and monitoring tenant fit outs and wayleave/ fibre installations
  • Undertake regular building inspections, complete reports, and initiate / progress any required works
  • Monitor works conducted/ services provided by suppliers
  • Procurement of goods and services, following BNPPRE procedures and policies
  • Provision of best-in-class customer service to internal and external customer base
  • Maintain regular and effective communication with stakeholders including occupiers, the client and internal colleagues in Property Management, support functions and the wider Real Estate business
  • Assist with the preparation, monitoring, management and reconciliation of service charge budgets. Check and approve all expenditure related to M&E maintenance, repairs and projects
  • Support in the preparation of accurate and comprehensive management reports and attend monthly management meetings with the client and property management team
  • Identify and actively support sustainability initiatives, including targeting and monitoring, implementation of net zero initiatives, and associated ESG reporting. 
  • Monitor/ report on energy consumption profile (no less than monthly) and implement strategies for reducing energy consumption. Actively engage with occupiers, property management team, suppliers and the client on energy consumption trends and mitigation measures.
  • Ensure compliance with all current statutory legislation in respect of health and safety and the environment 
  • Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
  • Manage local environmental activities in order to meet statutory obligations and achieve / retain industry standards and accreditations (e.g. ISO14001 an BREEAM In Use)
  • Ensure compliance with all internal procedures and policies, e.g. Procurement, Finance, Compliance, HR
  • Be an active participant at internal TSM forum meetings. Collaborate on operational matters, sharing best practice experiences where possible

PROFILE & SKILLS

QUALIFICATIONS

  • Degree or equivalent
  • Member of a relevant professional body
  • Building services related qualification(s)
  • National General Certificate in Occupational Safety and Health, accredited by NEBOSH (desirable)

EXPERIENCE

  • Previous experience in a similar role
  • Demonstrable experience managing active lifecycle planning and replacement/ repair project management
  • Excellent mechanical and electrical services knowledge
  • A proven track record of fostering and developing client and occupier relationships
  • Demonstrable ‘best in class’ customer care
  • Robust health and safety and environmental knowledge
  • Management of supply chain, and developing supplier relationships
  • Experience reviewing and monitoring tenant fit out works
  • Good understanding of service charge budgets and accounting principles
  • Report writing and data analytics
  • Experience with smart building technology, its implementation and use
  • Experience of creating, implementing, monitoring and reporting against strategic ESG plans
  • Excellent English language skills – both written and spoken
  • IT literate – MS Office at intermediate level
  • Experience of managing MEP services within multi tenanted assets of 250,000 square feet +

WHY JOIN BNP PARIBAS REAL ESTATE?

Join BNP Paribas Real Estate to become part of a leading international property business where you can work on prestigious assets, collaborate with experienced professionals and make a visible impact. This role offers the opportunity to take ownership of technical services, strengthen client and occupier relationships, support sustainability ambitions and contribute to best-in-class building performance. You will be supported to develop your expertise while working in an inclusive, collaborative environment that values high standards, fresh thinking and long-term career growth.

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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The role

Technical Services Manager – The Point, Paddington

An exciting opportunity for an experienced Technical Services Manager to join the team at The Point, a prominent multi-let office asset in Paddington Basin. The successful candidate will have experience managing mechanical and electrical services and associated supply chain contracts at high-quality assets, together with a demonstrable track record of providing ‘best in class’ customer and client care.

Completed in 2003, The Point is a 230,000 sq. ft. multi-let office asset in a prominent Paddington Basin location, with excellent transport links. The building has strong operational foundations and benefits from recent investment across key building systems. With high-quality amenity provision, a diverse occupier base and established ESG credentials, The Point presents an exciting opportunity for an experienced Technical Services Manager to deliver the building through its next phase.

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants – you will be primarily focussed on hard services.

KEY RESPONSIBILITIES

  • Audit and manage suppliers to ensure effective, safe and compliant delivery of all hard services at the property, including life safety systems, vertical transport equipment and public health systems. Measure and report supplier performance against agreed SLA’s and KPI’s 
  • Work effectively with a range of specialist consultants to manage and monitor supplier delivery and the performance of MEP and fabric maintenance / project services 
  • Develop, agree, and manage lifecycle replacement programmes and planned projects
  • Monitor and support professional teams undertaking capex works 
  • Assist with reviewing and monitoring tenant fit outs and wayleave/ fibre installations
  • Undertake regular building inspections, complete reports, and initiate / progress any required works
  • Monitor works conducted/ services provided by suppliers
  • Procurement of goods and services, following BNPPRE procedures and policies
  • Provision of best-in-class customer service to internal and external customer base
  • Maintain regular and effective communication with stakeholders including occupiers, the client and internal colleagues in Property Management, support functions and the wider Real Estate business
  • Assist with the preparation, monitoring, management and reconciliation of service charge budgets. Check and approve all expenditure related to M&E maintenance, repairs and projects
  • Support in the preparation of accurate and comprehensive management reports and attend monthly management meetings with the client and property management team
  • Identify and actively support sustainability initiatives, including targeting and monitoring, implementation of net zero initiatives, and associated ESG reporting. 
  • Monitor/ report on energy consumption profile (no less than monthly) and implement strategies for reducing energy consumption. Actively engage with occupiers, property management team, suppliers and the client on energy consumption trends and mitigation measures.
  • Ensure compliance with all current statutory legislation in respect of health and safety and the environment 
  • Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
  • Manage local environmental activities in order to meet statutory obligations and achieve / retain industry standards and accreditations (e.g. ISO14001 an BREEAM In Use)
  • Ensure compliance with all internal procedures and policies, e.g. Procurement, Finance, Compliance, HR
  • Be an active participant at internal TSM forum meetings. Collaborate on operational matters, sharing best practice experiences where possible

PROFILE & SKILLS

QUALIFICATIONS

  • Degree or equivalent
  • Member of a relevant professional body
  • Building services related qualification(s)
  • National General Certificate in Occupational Safety and Health, accredited by NEBOSH (desirable)

EXPERIENCE

  • Previous experience in a similar role
  • Demonstrable experience managing active lifecycle planning and replacement/ repair project management
  • Excellent mechanical and electrical services knowledge
  • A proven track record of fostering and developing client and occupier relationships
  • Demonstrable ‘best in class’ customer care
  • Robust health and safety and environmental knowledge
  • Management of supply chain, and developing supplier relationships
  • Experience reviewing and monitoring tenant fit out works
  • Good understanding of service charge budgets and accounting principles
  • Report writing and data analytics
  • Experience with smart building technology, its implementation and use
  • Experience of creating, implementing, monitoring and reporting against strategic ESG plans
  • Excellent English language skills – both written and spoken
  • IT literate – MS Office at intermediate level
  • Experience of managing MEP services within multi tenanted assets of 250,000 square feet +

WHY JOIN BNP PARIBAS REAL ESTATE?

Join BNP Paribas Real Estate to become part of a leading international property business where you can work on prestigious assets, collaborate with experienced professionals and make a visible impact. This role offers the opportunity to take ownership of technical services, strengthen client and occupier relationships, support sustainability ambitions and contribute to best-in-class building performance. You will be supported to develop your expertise while working in an inclusive, collaborative environment that values high standards, fresh thinking and long-term career growth.

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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The role

Community Manager – The Point, Paddington, London

An exciting opportunity for an experienced Community Manager to join the team at The Point in Paddington. Reporting to the Customer Experience Lead and Senior Facilities Manager, the successful candidate will design, deliver and evolve a bespoke customer experience and engagement programme that exceeds day-to-day occupier expectations.

The role will transform the building into a vibrant community, fostering strong connections between occupiers and the wider Paddington Basin Estate. By combining strategic placemaking with operational excellence, the Community Manager will drive occupier satisfaction, support the Client’s ESG ambitions and help position The Point as a premier destination to work in Paddington.

Working closely with the wider Customer Experience team within Property Management Consultancy Services, the Community Manager will lead occupier engagement, partnerships, digital communications, performance reporting and event delivery while ensuring close alignment with Facilities Management and other service partners.

KEY RESPONSIBILITIES

  • In collaboration with the Customer Experience Lead, develop and maintain the Occupier Experience Strategy, defining annual objectives, measurable outcomes and experience initiatives.
  • Curate and deliver an annual Community Engagement Plan incorporating wellbeing activities, sustainability campaigns, networking events, social value initiatives and partnerships across the Paddington Basin Estate.
  • Lead placemaking initiatives, retail experiential activations and partnerships with local charities and businesses to enhance the building’s community offer.
  • Build proactive, two-way relationships with occupier representatives, from senior decision-makers to operational teams, to understand and respond to their business needs.
  • Establish and oversee occupier forums and feedback programmes, ensuring occupiers have a clear voice in how the building and its services are managed.
  • Act as an ambassador for The Point within the Paddington Basin Estate, developing relationships with retailers, leisure operators, public services and educational institutions.
  • Take ownership of The Point’s building app, including occupier communications, registrations, active usage and engagement analytics.
  • Curate high-quality social media content, where applicable, using creative content and video to promote community activity and increase visibility.
  • Identify and implement emerging technology solutions that improve operational efficiency and the overall occupier experience.
  • Lead the annual Occupier Satisfaction Survey, analyse NPS, CSAT and Customer Effort results, and deliver an actionable improvement plan.
  • Monitor performance against customer experience SLAs and KPIs, providing quarterly reporting on event participation, app usage and engagement levels.
  • Work with the Facilities Management team to assess Front of House performance and ensure service partner KPIs and training support the Occupier Experience Strategy.
  • Manage event and engagement budgets, ensuring effective cost control, appropriate service charge recovery and clear reporting on return on investment.
  • Maintain strategic awareness of the wider building budget and support expenditure tracking and reconciliation.
  • Work collaboratively across the REFM division and supply chain to ensure seamless service delivery, sharing expertise and best practice.
  • Act as a proactive partner to internal stakeholders and a responsive, high-touch point of contact for the Client.
  • Develop and optimise processes that protect the reputation and interests of BNP Paribas Real Estate, and drive company-wide projects at site level.

PROFILE & SKILLS

QUALIFICATIONS

  • Degree in Hospitality, Marketing, Business Management or a related field, or equivalent professional experience.

EXPERIENCE

  • Proven experience in a Community Manager or customer experience role within a premium commercial office or mixed-use environment.
  • A strong track record of delivering small-to-medium-scale corporate events and wellbeing programmes that achieve measurable engagement.
  • Experience managing relationships with retailers, commercial vendors, local businesses and community partners to deliver experiential activations.
  • Experience managing community or building apps, occupier communications and professional social media content, including analytics.
  • Confidence using survey and engagement data, including NPS and CSAT, to inform strategy and report to executive stakeholders.
  • Strong stakeholder management skills, with the ability to build trusted relationships with occupiers, clients, service partners and internal teams.
  • Excellent programme management, communication, creative content and presentation skills.
  • Commercial awareness, including experience managing budgets, monitoring costs and reporting on return on investment.
  • A collaborative, proactive and service-led approach, with a clear commitment to exceptional occupier and client experience.

WHY JOIN BNP PARIBAS REAL ESTATE?

Join BNP Paribas Real Estate to become part of a leading international property business where you can shape the occupier experience at a prominent London asset. This role offers the opportunity to build a vibrant community, deliver creative engagement programmes, strengthen local partnerships and support the Client’s ESG ambitions. You will work collaboratively with experienced property, facilities and customer experience professionals in an inclusive environment that values fresh thinking, high standards and long-term career growth.

We are proud to offer award-winning benefits to support and reward our employees:

  • Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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Senior Institutional Marketing Content Manager

Business Unit & Team: Content Marketing

Reporting to: Head of Segment & Campaign Content Marketing

Location: London

BNP Paribas Asset Management (BNPP AM) is the asset manager of BNP Paribas, a leading banking group in Europe with international reach. Among the top three asset managers in Europe, the firm manages over €1.6 trillion in assets for institutional, corporate, retail, and wealth clients worldwide. BNPP AM has a global network of local experts in 35 countries, combining global reach with local expertise.

BNPP AM’s expertise spans liquid and alternative investments, with a leadership position in long-term savings management for insurers and pension funds (€850 billion in assets under management). 

BNPP AM’s alternatives platform, backed by over 30 years of experience, is the largest in Europe and a global leader, managing approximately €300 billion across real estate, infrastructure, alternative credit and private equity.

BNPP AM offers a broad range of liquid investment solutions, including fixed income, high-conviction active strategies, and a fast-growing ETF offering, totaling over €1 trillion in assets. 

Sustainable and thematic investment capabilities are embedded across the business, supporting clients’ long-term objectives.

BNPP AM aims to set a new standard in asset management by harnessing scale, deep expertise, and long-term capital access to deliver sustainable and resilient outcomes for clients and the economy.

All figures are sourced from publicly available data as of September 2025

Job Purpose: 

  • The Senior Institutional Marketing Content Manager is responsible for creating and shaping content that supports the Institutional segment priorities, commercial objectives and brand positioning. This role oversees the creation and governance of impactful, audience centric content across Institutional campaigns and channels.
  • Taking a customer-centric approach and working closely with the Segments, Digital and Investment teams, they will deliver content, which will be fully aligned to the content strategy and leveraged across all channels, including in particular the global website.  

Responsibilities: 

  • Campaign and segment content for Institutional
  • Partner closely with segment marketing leads for Institutional to tailor content strategies to Institutional client segments and client journeys, ensuring messaging is relevant, compelling and aligned with strategic objectives.
  • Collaborate closely with institutional sales to understand their needs, equipping them with the right information and tools to strengthen client relationships and position themselves as trusted advisors, with a particular focus on insurance.
  • Translate complex investment, product and market topics into clear, client-focused narratives.
  • Deliver impactful content for campaigns being developed by the segment teams, that resonates with the target Institutional audiences, driving engagement and commercial objectives.
  • Content delivery can include creating and/or editing news pieces, thought leadership, market insights features and educational content or leveraging content for other format needs e.g. videos, podcasts (always a digital-first approach). 
  • Ensure consistency of messaging across campaigns while enabling appropriate country-specific customisation.
  • Ensure content is optimised for digital channels where applicable, ensuring strong audience engagement and performance.

Content Strategy & Governance

  • Help define and then implement a content strategy for Institutional aligned with business priorities, commercial objectives, client segment needs and brand positioning.
  • Take responsibility for working with local marketing professionals to agree how that content could be re-used in full or in part by local market websites. 
  • Maintain a clear content governance framework to ensure consistency, quality, compliance and brand alignment across regions and asset classes for Institutional.
  • Ensure consistency across the global content architecture spanning product content, campaign content and thought leadership.
  • Balance global scalability with local relevance by aligning global priorities with regional and market-specific needs.
  • Contribute to the transition toward a more standardised, industrialised, AI- and data-driven content production model to improve efficiency, personalisation and effectiveness.
  • Implement best practices, workflows and measurement frameworks to continuously optimise content performance and impact.
  • Act as a trusted partner to stakeholders across client, investment, product and marketing teams to ensure alignment and collaboration. The driver of direction will come mainly from segment and campaign leads, but input will be needed from various sources; always ensuring alignment across output from content teams.
  • Manage relationships with external agencies, creative partners and vendors where applicable.

Qualifications, knowledge and experience:

Content creation for Institutional segments & campaigns:

  • Significant experience in content marketing, campaign marketing or strategic communications within financial services, asset management or a complex global organisation.
  • Proven track record of developing and executing global content strategies across Institutional client channels with appropriate tone of voice and format.
  • Strong editorial judgment and ability to translate complex topics into compelling, client-centric content.
  • Strong understanding of audience segmentation, client journeys and delivering content for integrated campaigns.

Enhanced operational know-how:

  • Experience with digital content optimisation, analytics, SEO and content-performance measurement.
  • Knowledge of AI-enabled content production tools and data-driven marketing approaches is highly desirable.
  • Exceptional communication, organisational and project-management skills.

Behavioural Competencies:

  • Strategic and commercially minded with a strong client focus.
  • Highly collaborative with the ability to influence and build credibility across senior stakeholder groups.
  • Inclusive, demonstrates strong relationship-building skills. 
  • Resilient and adaptable, with the ability to lead through change and ambiguity.
  • Strong execution focus with high standards for quality and impact. 
  • Demonstrates high emotional intelligence by being aware of one’s own emotions, strengths, weaknesses, and how these may impact personal performance and/or those around us.
  • Able to respond to situations using rational decision-making, problem-solving, and conflict resolution skills. 
  • Reflects on and learns from mistakes and setbacks.
  • Articulate with strong communication skills.

Success Measures:

  • Increased engagement and effectiveness of segment and campaign content.
  • Strong alignment and consistency across global and regional content initiatives.
  • Improved operational efficiency and scalability of content production.
  • Positive stakeholder feedback and strong cross-functional collaboration.
  • Demonstrable contribution to commercial, brand and client engagement objectives.

Conduct:

  • Be a role model, supporting and fostering a culture of good conduct
  • Demonstrate proactivity, transparency and accountability for identifying and managing conduct risks
  • Consider the implications of your actions on colleagues, partners and clients before making decisions and escalate issues to your manager when unsure

Essential Qualifications & Experience:

  • Significant experience in content, marketing or communications within asset management or financial services.
  • Strong knowledge of insurance, pension funds and consultants. 
  • University degree in business, marketing or related field. CFA charter holder or equivalent local designation is desirable.
  • Experience in delivering content to support campaigns, Institutional marketing initiatives and client engagement strategies.
  • Excellent storytelling, writing and editing skills (in English) to produce compelling content for different Institutional client segments across asset classes, markets and financial products.
  • Strong understanding of institutional clients’ needs in asset management, covering insurance, pension funds and consultants.
  • Team spirit and inclusive approach.
  • Pragmatic approach; works with diplomacy and tact.
  • Acts with personal and professional integrity.

Prime: Associate – Private Debt

Business Unit & Team: Prime, Private Debt

Reporting to: Head of Private Debt Co-investments

Location: 22 Bishopsgate, London

BNP Paribas Asset Management (BNPP AM) is the asset manager of BNP Paribas, a leading banking group in Europe with international reach. Among the top three asset managers in Europe, the firm manages over €1.6 trillion in assets for institutional, corporate, retail, and wealth clients worldwide. BNPP AM has a global network of local experts in 35 countries, combining global reach with local expertise.

BNPP AM’s expertise spans liquid and alternative investments, with a leadership position in long-term savings management for insurers and pension funds (€850 billion in assets under management). 

BNPP AM’s alternatives platform, backed by over 30 years of experience, is the largest in Europe and a global leader, managing approximately €300 billion across real estate, infrastructure, alternative credit and private equity.

BNPP AM offers a broad range of liquid investment solutions, including fixed income, high-conviction active strategies, and a fast-growing ETF offering, totaling over €1 trillion in assets. 

Sustainable and thematic investment capabilities are embedded across the business, supporting clients’ long-term objectives. 

BNPP AM aims to set a new standard in asset management by harnessing scale, deep expertise, and long-term capital access to deliver sustainable and resilient outcomes for clients and the economy.

All figures are sourced from publicly available data as of September 2025

Job Purpose

This role involves primarily analysing and structuring co-investments in Private debt investment opportunities and making investment recommendations for the Private debt portfolios across a wide range of industries, geographies (Europe and US) and instruments (unitranche, senior secured and subordinated debt).

The selected candidate will execute co-investments in Direct Lending investments under the responsibility of the Head of Private Debt Co-investments.

Responsibilities

Opportunities screening:

  • Reviewing new credit opportunities (direct investments, and to a lower extent LP investments and secondary trades) and quickly assessing their credit merits and associated risks, as well as key legal terms
  • Determining to what extent an investment would fit with portfolio construction objectives and targeted returns
  • Understanding ESG impact of investments and fit with targets
  • Sharing outcome of findings with rest of the team and making recommendations based on a first assessment of opportunities

Deal execution & monitoring:

  • Run in-depth analysis of credit opportunities including review of information material and due diligence reports, assessment of key risks and mitigants, preparation of comprehensive financial modelling together with sensitivity analysis and business valuation/debt coverage
  • Assess appropriate debt structures and terms, including review of term sheets and credit term agreements
  • Prepare credit papers on the opportunity and present recommendations to portfolio manager(s) of the Private Debt funds and relevant investment committees
  • Run deal process until closing of the investment, working closely with internal and external parties as appropriate (legal/ ESG/ operations/ finance/ compliance as well as external counsel and fund administrator)
  • Closely monitoring the financial performance of investments made. Perform adequate reporting and quarterly valuations on these. Also run amendments and refinancing of allocated portfolio assets

Client relationship, reporting and fund raising:

  • Maintain relationships with third party asset managers, origination partners, management team of portfolio companies, sponsors, advisors and law firms
  • Active interaction with external and internal investors and internal parties in relation to inter alia investment performance, market views, etc.
  • Monitor portfolio and asset performance’s impact
  • Perform control over reporting tools to ensure accuracy of data reported
  • Contribute to producing regular reporting documents as well as ad-hoc analysis/ requests to be shared with clients

Private Debt business set-up:

  • Contributing to primaries fund selection 
  • Contribute to building a best-in-class reporting tool that fits with internal and third-party requirements

Qualifications, knowledge and experience:

Your qualifications and experience:

  • Master’s degree in Economics or Engineering (with applied finance)
  • Fluency in written and spoken English; Foreign languages (German, Nordics, Dutch, French) are a plus
  • Restructuring experience is also a plus
  • At least 5 years of experience in direct lending and/or leveraged finance within buy side funds/ asset managers/ banking institutions/ debt advisory firms
  • Origination experience is not essential, but strong credit acumen and execution capability are paramount. Must-have skills include credit and financial analysis, cash-flow modelling and sensitivity analysis, legal documentation review and negotiation

Your knowledge and skills:

  • Strong team orientation with capacity for intensive independent work
  • Strong analytical skills
  • Strong writing and presentation capabilities
  • Emphasis on quality of analysis for clients
  • Strong integrity, self-starter and can-do attitude
  • Excellent Relationship management
  • Experience in running deal processes and coaching interns/analysts

Operational Risk and Permanent Control Officer – R019073

BNP PARIBAS ASSET MANAGEMENT

BNP Paribas Asset Management (‘BNPP AM) is the investment arm of BNP Paribas, a leading banking group in Europe with international reach. At BNPP AM, we aim to generate long-term sustainable investment returns for our clients, based on a unique sustainability-driven philosophy. This philosophy has shaped our firm and directs all we do: our strategy, our culture, our structure, our products and our processes; the way we engage with our clients and our role in influencing the companies and the markets we invest in.

JOB CONTENT

ROLE DESCRIPTION AND PURPOSE

The role is part of the LOD1 Controls team within the Investments Business Management team. The IBM team is part of the COO Division within the Investments Platform (encompassing all the investment activities – equity, fixed income, multi-asset and SQI). The role holder will be responsible for operating and coordinating the Investments Division’s Operational and Permanent Control Framework. He/she works closely with BNP Paribas Asset Management CIOs, the COO Investments, the head of Investments Business Management, and the OPC (Operational Permanent Control) community within BNP Paribas Asset Management.

KEY RESPONSIBILITIES

RCSA

  • Ensure that key operational units and processes, material risks and risk mitigants are identified inventoried and maintained at the appropriate level
  • Maintain the risk taxonomy, cartography and risk assessment at the appropriate level
  • Ensure the effective implementation and maintenance of the RCSA framework within his/her 1st LoD control perimeter at the appropriate level
  • Perform/drive the risk identification and assessment in liaison with independent control Functions when needed, ensuring validation by the relevant management level and consistency with the defined risk tolerance
  • Contribute to the definition and follow-up of remediation plan if needed

Procedures

  • Ensure that BNPPARIBAS Group procedures requirements are implemented locally, complemented with local specificities  (regulations, tools organizations, …)
  • Ensure that the procedures designed by the businesses are identified, updated, properly stored and communicated to the relevant stakeholders
  • Identify and propose calibration of the procedures according to the outcome of the risk assessment and other risk events ( control results, external events, Audit missions, …)

Controls and actions plan

  • Define and regularly update Investment control plans according to the outcome of the risk assessment, regulations, other risk events (control results, external events, Audit missions, …)
  • Perform and/or coordinate controls according to this control plan
  • Ensure that control results are reviewed and analysed by the CIOs and when relevant by operational teams / relevant stakeholders and that remediation action plans are defined if and when needed
  • Input in Group tools the control results and major action plans
  • Follow-up the implementation of remediation actions

Findings, recommendations and permanent control actions

  • Upon notification/receipt of reports, organise the follow-up of the findings and recommendations, either issued internally (e.g. IG supervision) or externally (external auditors, supervisors) and ensure that they are closed within due date

Management of breaches

  • Work alongside Risk, Compliance and Portfolio Managers to ensure a smooth resolution of investment breaches 

Management of potential incidents

  • Conduct and/or coordinate the assessment, quantification and update of potential incidents in liaison with the concerned independent control functions
  • Provide information on major / emerging risks in order to promote risk awareness within management decision
  • Follow-up and/ or Initiate action plans consistent with the entity’s risk appetite / tolerance

KEY INTERNAL / EXTERNAL RELATIONSHIPS

Internal: BNP Paribas Group, Transversal Functions (Risk, Compliance), Portfolio Managers, Internal Audit (IG), Operational teams.

External: External auditors/ supervisors

ROLE REQUIREMENTS

ESSENTIAL SKILLS/COMPETENCIES (TECHNICAL / BEHAVIOURAL / LEADERSHIP)

  • Good knowledge of Asset Management activity and investment knowledge to translate Group and audit requirements into appropriate controls, and to challenge them when needed.
  • A strong understanding of how Portfolio Managers operate in order to define and implement a control plan tailored to Investment activities
  • Extensive knowledge of control environment
  • Comfortable with change management in complex organisation, notably involving information systems
  • Executive communication and exposure to senior management
  • Demonstrates a good knowledge of risk and fundamental risk concepts and their major processes.   Always considers risk in his/her daily activities
  • High ethical standards
  • Tact and ability to interact with partners, functions and Management
  • Inclusive, demonstrates strong relationship-building skills
  • Able to influence key stakeholders
  • Articulate with strong communication skills
  • Ability to work as part of a team will also be expected to prove autonomy, determination and capacity for initiative to achieve objectives set by Management
  • Determination in delivering on objectives, favouring simplicity
  • High organizational skills to set priorities, plans actions and monitor their progress
  • Systematically look for solutions by mobilising resources at every level of the organisation
  • When faced with complexity, demonstrate a positive, can-do attitude. Constructive
  • Able to respond to situations using rational decision-making, problem-solving, and conflict resolution skills
  • Demonstrates high emotional intelligence by being aware of one’s own emotions, strengths, weaknesses, and how these may impact personal performance and/or those around us
  • Reflects on and learns from mistakes and setbacks

CONDUCT

  • Be a role model, supporting and fostering a culture of good conduct
  • Demonstrate proactivity, transparency and accountability for identifying and managing conduct risks
  • Consider the implications of your actions on colleagues, partners and clients before making decisions and escalate issues to your manager when unsure

ESSENTIAL QUALIFICATIONS & EXPERIENCE

  • Substantial experience in Asset Management across all Asset Classes preferred
  • Degree level education or equivalent
  • Fluent in both French and English (written and spoken)
  • Excel/Word/PowerPoint: Advanced
  • Experience using an Operational Management System (OMS) is preferable

Equal Opportunities: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Role ID: R019024

BNP PARIBAS ASSET MANAGEMENT

BNP Paribas Asset Management ranks among the top three asset managers in Europe, following its merger with AXA Investment Managers and BNP Paribas Real Estate Investment Management. Its teams design and manage innovative investment solutions for individual savers, businesses and institutional investors worldwide. With liquid strategies, long-term savings solutions and an alternatives platform boasting more than 30 years of experience, BNP Paribas Asset Management is a key player and the European leader in long-term asset management, committed to supporting its clients in a changing world.

JOB CONTENT

ROLE DESCRIPTION AND PURPOSE

  • Support the UK CEO Office with the oversight of the implementation of the Project GLOBE ITO TOM & Operations & IT Target Organisation
  • Support the UK CEO & COO with the oversight of the UK business
  • Hands-on role in ensuring CASS compliance

KEY RESPONSIBILITIES

  • Implementation of UK Operational Strategy: Support the UK CEO Office and COO with the UK oversight of Project GLOBE, regarding the team and personnel changes within IT & Operations.
  • Implementation of Target Operating Model: Support the UK CEO Office and COO in the UK planning for the various platform migrations required to implement the new TOM.  
    • Identify UK-specific requirements
    • Identify UK-specific risks
    • Track UK-impacting change to the COO perimeter
  • CASS Compliance: Aid the UK CEO (SMF1 responsibilities) COO & senior CASS Oversight Manager[CM1.1]:
    • Ensuring the Firm’s systems and controls are effective
    • Reporting to the firm’s governing body in relation to CASS matters
    • Reporting as necessary to the FCA
  • Support the UK CEO Office in the day-to-day oversight of the COO perimeter through:
    • Coordination of support activities enabling the achievement of the COO’s business objectives and local governance requirements aligned with UK CEO office goals.
    • Capture, generate & collate management information across the COO function allowing the COO to provide effective oversight to the UK CEO.
    • Support the UK CEO Office, UK COO & Global COO with ad-hoc day to day tasks, specific assignments and projects critical to the UK CEO function.
  • Data & Documentation: Ensure accuracy and completeness of regulatory data, submissions, and documentation; maintain version control and auditable records
  • Stakeholder Coordination: Act as gateway for engagement or collaboration with the central functions in AM locally, globally and with UK Territory.

KEY INTERNAL / EXTERNAL RELATIONSHIPS

Internal:

  • Global COO & UK CEO Office
  • BNPP AM UK Governance ecosystem
  • Project Globe ITO Steerco
  • UK Finance & TPRM teams
  • 1LoD / 2LoD / 3LoD across BNPP AM (Globally and locally)
  • UK Territory

External:

  • Third party service providers

ROLE REQUIREMENTS

ESSENTIAL SKILLS/COMPETENCIES (TECHNICAL / BEHAVIOURAL / LEADERSHIP)

  • Strong Microsoft Office capabilities, specifically PowerPoint and Excel
  • Highly numerate, strong attention to detail
  • Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
  • Excellent oral and written communication skills as well as excellent presentation skills
  • Strong relationship building and interpersonal skills
  • Professional and positive approach and ability to cope under pressure
  • Collaborates well – team player and able to work on own initiative
  • Self-motivated & self-sufficient
  • Assertive, adaptable, and creative – able to respond to situations using rational decision-making, problem-solving, and conflict resolution skills
  • Strong analytical ability
  • A can-do attitude and willingness to go the extra mile when required
  • Demonstrates high emotional intelligence by being aware of one’s own emotions, strengths, weaknesses, and how these may impact personal performance and/or those around us.
  • Able to respond to situations using rational decision-making, problem-solving, and conflict resolution skills.
  • Reflects on and learns from mistakes and setbacks.

CONDUCT

  • Be a role model, supporting and fostering a culture of good conduct
  • Demonstrate proactivity, transparency and accountability for identifying and managing conduct risks
  • Consider the implications of your actions on colleagues, partners and clients before making decisions and escalate issues to your manager when unsure

ESSENTIAL QUALIFICATIONS & EXPERIENCE

  • Asset Management experience: preferred
  • Project experience: preferred
  • Education & professional qualifications:
  • Bachelors degree or equivalent experience (preferred)

Equal Opportunities: BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The Opportunity

Strutt & Parker have various exciting opportunities within London Residential Valuations and are currently looking for driven individuals to join the team. Successful candidates will contribute to the execution of Residential valuation engagements for a range of residential assets across Super Prime London, Prime London and in Home County locations just beyond the M25. 

Depending on the level of experience, you will provide technical oversight and high-quality valuation advice to clients. You will support the evolution of valuation methodologies to meet market changes and regulatory requirements. You will have the versatility and experience to deal with the valuation of a wide variety of residential property to include some of the Capital’s most desirable and high value residences, as well as complex and challenging valuations of complex properties and held on complex tenure structures. Working as part of a collaborative and highly regarded Residential Valuation team, you will contribute to overall service delivery and support wider business development initiatives. You will have already established strong and durable relationships with valuation clients and will be expected to nurture and expand our long-established client base. 

You will have exposure to an exciting variety of urban residential valuation work across the residential property sectors and be part of an extensive team of over 70 Registered Valuers across the wider Strutt & Parker network,     who specialise in Rural and Residential Valuation.

Strutt & Parker is a proud, heritage brand, representing private and institutional property and landowners across the United Kingdom for over 140 years. We have deep roots in the sector and offer a unique blend of property expertise.

Responsibilities

•    Execute RICS Red Book-compliant valuations from instruction through to completion.

•    Manage existing client relationships on a day-to-day basis 

•    Ensure all reports meet RICS standards and internal policies; participate in internal and external audits related to valuation processes.

•    Identify and pursue potential new business opportunities and contribute toward the team’s fee-earning targets.

•    Managing instructions or subsections of major projects

•    Enhancing Strutt & Parker’s reputation through timely and successful delivery of valuation reports and advice.

•    Sharing knowledge with and providing information to colleagues and the wider team

•    Maximising efficiency and optimising the profitability of work for the team.

Experience (dependent on level)

•    Provide final sign-off and quality control for complex, high-value, or high-risk residential assets.

•    Lead internal and external audits related to valuation processes.

•    Act as a technical authority for residential valuations across the UK, ensuring all reports meet RICS standards and internal policies. 

•    Team management, coaching, and conducting performance appraisals.

•    Evaluating, adapting and improving standards, techniques and procedures.

Requirements 

•    Education: Degree level education.

•    Professional Qualifications: MRICS qualified and RICS Registered Valuer. 

•    Software: Knowledge of Argus Developer or other professional valuation software is preferred but not essential.

•    Full UK Driving Licence.

•    Excellent communication and report writing skills. 

Experience

•    Experience in valuing a range of residential properties (e.g., prime London, regional hubs, high-net-worth estates).

•    Experience of residential development valuations.

•    Proven record of delivery in the UK property market within a consultancy or client background, focused on valuation work.

•    Experience in managing a varied and dynamic workload.

•    Experience or an interest in driving growth, profitability, and business generation.

•    Microsoft package proficient.

We are proud to offer award-winning benefits to support and reward our employees:
  • Heath & Leisure: Private medical cover, up to 30 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 
  • Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance,  interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The Role

The Director position within the Rating team is to deliver profitable fee income to the business. This is a position requiring a broad range of experience over various property types and the ability to undertake work with the minimum of supervision.

Whilst not directly responsible for staff, the role will require providing guidance and training to junior members of the team.


Responsibilities

•    Provision of sound and profitable advice and transactions to clients 

•    Undertake a role in the promotion and development of the Rating offering within the wider BNP Paribas business

•    Actively manage client base to deliver financial goals 

•    Provide accurate management information to the Head of Rating and Senior Director(s) as required 

•    Contribute directly towards improving the Rating team’s profitability

•    Contribute to Surveyor and Graduate development 

•    Actively manage client base to deliver financial goals 

•    Maintain and build client relationships

•    Actively sell our Rating capability to clients 

•    Be effective in winning new business 

•    Develop relationships and grow business from existing and new clients

•    Develop a solid track record of repeat instructions

•    Identify cross selling opportunities and execute them

•    Monitor the pipeline of current and prospective assignments in Rating and action 

•    Monitor service to clients via regular reviews and promptly rectify any shortfall in quality

•    Where required assist in our Key Account Management programme to ensure we understand client Rating needs

•    Develop a strong network of relationships and proactively sell services across the Group 

•    Work with colleagues outside of Rating in the achievement of our company vision and objectives

•    Manage fee negotiations, billing and actively manage debtors

•    Bill regularly  and collect fees as quickly as possible 

•    Accurately fore cast fees when required to do so by the Head of Rating and Senior Directors

•    Assist the Senior team in the development of initiatives to improve profitability

Person specification

Qualifications

•    Educated to degree level

•    MRICS


Experience

•    Demonstrable record of delivery in the UK Real Estate market with a strong Rating background

•    and track record in the market place

•    Previous experience and evidence of enhancing performance through growth and profitability

•    Developing market profile as a new business generator 

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 30 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

2027 Global Markets Graduate Analyst – Structuring

Country: United Kingdom

Programme: Graduate

City: London

Department: Global Markets

About BNP Paribas 

BNP Paribas is one of Europe’s leading banks with an international presence in 68 countries and more than 193,000 employees. We provide clients with financing, investment, savings and risk management solutions while maintaining the highest ethical standards. 

In the UK, our history dates back to 1867. Today, our clients benefit from our global reach, expertise and long-term commitment to building a responsible and sustainable financial future.

Company Purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

  • Being a great place to work
  • Committed to sustainability and having a positive impact
  • Being dedicated to the development of our people

Business Area 

BNP Paribas’ Global Markets offers consistent client service and innovative solutions for investment, hedging and financing opportunities across asset classes and geographies, and research and market intelligence to help our clients make strategic decisions.

Global Credit

Our Global Credit business enables us to realise synergies while maintaining strict boundaries between the public and private sides. We provide solutions to clients throughout the entire credit continuum from origination through execution to secondary market trading and post trade services.

Global Equities

Building on our long-establish world-class Equity Derivatives business, BNP Paribas continues to diversify and scale our Equities offering. Clients can now access the combined strengths of our market-leading Prime Services and Cash Equities platforms.

Global Macro

Global Macro offers the full spectrum of products across FX, Rates and Commodities in both developed and emerging markets, from millisecond electronic trading supported by the most advanced AI platforms, through to long dated, high touch solutions.

BNP Paribas’ Global Markets offers consistent client service and innovative solutions for investment, hedging and financing opportunities across asset classes and geographies, and research and market intelligence to help our clients make strategic decisions.

The Programme

The Global Markets Graduate Programme allows you to join a specific desk an develop your expertise in this space from Day 1. You’ll be able to develop your skillset and add real value to your team from the outset.

Key Responsibilities

What You’ll Do:

  • Designing, pricing and marketing derivatives
  • Create innovative products and ideas suited to market conditions and client needs
  • Support marketing efforts through back-testing and presentations
  • Interact closely with Sales, Trading and Clients when needed
  • Contribute to the digitalisation of our platform
  • Ensure product offerings are in line with BNPP trading capacity and policiesTrade execution and short-term risk management
  • Aid trading activities by analysing opportunities, producing research and market analysis
  • Trading report development and evaluation of trading strategies and their appropriateness for our customers
  • Market commentary and analysis for internal and external distribution
  • Develop modelling tools for markets analysis

Requirements


What We’re Looking For:

To join the Global Markets Graduate programme, you must be completing your degree course in 2026 (or be within two years of graduating) and have:

Candidate Profile

  • Finance, Economics or Engineering background is not a requirement
  • Methodical, logical, systematic and solution-driven approach
  • Creativity and willingness to challenge and innovate
  • Strong drive to exceed expectations and take initiative
  • Great multitasking and time management skills
  • Strong analysis and judgement
  • Meticulous accuracy with a keen eye for detail
  • Confident verbal communication skills
  • Team player
  • Excellent spoken and written English
  • Additional languages are an advantage

Technical Skills and Qualifications

  • Excellent academic background, minimum 2:1 or equivalent in Bachelor’s degree
  • Keen interest and basic understanding in Capital Markets
  • Strong desire and capacity to learn
  • Strong mathematical, analytical & quantitative skills are advantageous
  • Excellent organisational and time management skills
  • Proficient with MS Office tools, including Excel (any additional computer skills/coding are an advantage)
  • Strong interpersonal skills and a sense of professionalism
  • Previous internship or work experience
  • Pro-activeness

Conduct 

  • Be a role model, supporting and fostering a culture of good conduct 
  • Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks 
  • Consider the implications of your actions on colleagues 
  • And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct). 

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

  • Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
  • Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
  • Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
  • Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
  • Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

  • Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
  • Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:
  • Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal Opportunities

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

Additional Information 

You may only apply for one Graduate programme per academic year (Global Banking, Global Markets, Technology or Securities Services) 

Successful candidates for this Graduate programme will be considered for Global Markets – Structuring ONLY 

Successful candidates for this Graduate programme will be considered for London ONLY