Job Title: Data Architect

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues 

Hours: Full time, Permanent

______________________________________________  

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

To propose Information System (IS) level architecture solutions, ensuring their consistency, adaptability and sustainability in alignment with the UK Enterprise Architecture Data strategy. 

As a Data Architect within the Enterprise Architecture Team, your role will involve defining and building data architectures to enable the business to utilize data strategically. You will ensure compliance with standards related to data architecture, management, quality, integrity, and protection.

Key Responsibilities: 

• Contribution and implementation of the data vision, designing architecture solutions that are in line with the Architecture rules and principles, long-term business objectives and compliant with data regulations (GDPR, BCBS239…) 
• Define, in collaboration with key partners in IT, business lines and functions, of “best-in-class” architecture for data platform, data management, data quality, modelling, storage, etc. 
• Develop conceptual, logical and physical data models to support data analysis and new usages (API, data science…) 
• Create and maintain current-and target-state data architectures, define transition path towards the target model 
• Contribute to employees’ training efforts on architecture and data topics 
• Evaluate and recommend emerging technologies for data management, storage and analytics

Skills & Attributes:

• Ability to operate across multiple engagements concurrently and assume architectural responsibility. 
• Experience working across The Open Group Architecture Framework (TOGAF)
• Ability to influence at Senior Stakeholder level
• Experience in Data Visualisation, Data Management solutions for metadata and Data Modelling
• Experience working within financial services is desirable
• Experience in working with data lakes is desirable

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people

Business area

Financial Markets Compliance Advisory provides clear advice and challenges to Global Markets and ALM Treasury in relation to their business activities, while reinforcing a strong Compliance Permanent Control and Risk culture, ensuring the implementation and management of relevant regulations and global policies.

Transaction Reporting Practice

The team has a Group scope and sits within Compliance CIB and reports to the Global Head of Financial Markets Compliance as this is where the majority of the Transaction Reporting business activity resides. The team is split across London and Paris and is growing to provide effective coverage of this complex topic.

The Transaction Reporting Practice maintains regulatory expertise to provide a point of contact globally on the regulations in scope (e.g. EMIR, SFTR, MIFID). The Practice also interacts with the main regulators in Europe regarding BNPP reporting activity or support local Compliance teams in their engagement with regulator.

There are four main themes:

Advisory – advising the business and 1LoD stakeholders on Compliance topics for day-to-day queries and participating in relevant approval and governance committees regarding Transaction Reporting.

Regulatory – Being knowledgeable about regulations in scope that impact the business and implementing measures and set guidance to ensure adherence. Providing input into policies, procedures, and Business Requirement Documents. Interfacing with regulators.

Risk & Controls – reviewing and challenging the business on the adequacy of risk controls, providing markets expertise in the Risk Assessment, independent testing, control plan and IG review processes

Training & Awareness – Designing and delivering training on relevant rules and regulations applicable to the Global Markets businesses and undertaking regular induction and refresher training.

Job purpose 

The role will be responsible for covering post-trade Transaction Reporting. This will be part of the Transaction Reporting Practice, a team split across London and Paris, providing Compliance support to Front office, Operational and Compliance teams across CIB and the Group, with a strong focus on Global Markets, on all matters relating to Transaction Reporting.

Topics will include providing advice on the latest regulations (both global and local); input and opinions into Business approval committees (TAC/NAC etc); participation in the bank-wide remediation programme; check and challenging 1LoD KPIs and related actions, dealing with a large number of stakeholders across the bank (IT and Operations, Internal Audit, Senior Management in Compliance and the Business), and interaction with regulators.

The role holder will need to have a good technical and practical knowledge of the Transaction Reporting subject, risk mitigation or audit methodology and the ability to quickly apply that to the BNPP organisation. The candidate will be required to work closely with the relevant business Advisory teams (in London, Paris and globally), other Compliance and various 1LoD functions (operational control teams, MO, IT, etc.).

Key Responsibilities

• Check and Challenge 1LoD analysis, controls results and related corrective actions.
• Challenge the Business and Functions on the adequacy and effectiveness of their risk controls and supervisory framework around Transaction Reporting, leveraging the input of management as necessary.
• Provide Compliance advice and guidance on all matters relating to Transaction Reporting including:
  • Input & opinions to Business Approval Committees (TAC/NAC etc)
  • Support for ongoing remediation programmes and incidents
  • Regulatory change management
  • Engagement with Regulators as required (FCA, AMF etc)
  • Business As Usual (BAU) queries on transaction reporting requirements and regulations
• Produce detailed and high quality output (i.e. reports, training material, policies/procedures)
• Provide Compliance training to the Business where required and help design training on rules, regulations or best practices, in coordination with 1LOD and other Compliance teams.
• Establish and develop good working relationships with the business members, ensuring they understand the rules, regulations, policies and procedures so they are able to manage their risks.
• Demonstrate understanding of the Business strategy and identify potential risks proactively and positively to protect the bank.
• Manage confidential and sensitive information.
• Provide management information and reports within the timeframe requested.

Requirements

• Technical and practical knowledge/experience of controls or audit topics.
• Knowledge of the key regulations pertaining to Transaction Reporting (e.g. MIFIR, EMIR, SFTR).
• Excellent presentation skills (both written and verbal) and experience of dealing with Senior
• stakeholders.
• Strong team player, who works collaboratively with the Markets Compliance and other Functions or
• Compliance teams globally to actively promote a ‘One Compliance’ voice to the Business and
• stakeholders.
• Sound judgement and ability to deal with high pressure situations.
• Ability to manage varied workloads, prioritise work and meet deadlines.
• Strong analytical and communication skills (both written and verbal) and knowledge of Word, PowerPoint, Excel and SharePoint.
• Sound knowledge of products and market practices in the Financial Markets businesses.
• Experience of trading floor environment coupled with first class communication skills to interact with Front Office personnel and management and project credibility.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Job Title: Campaign & Delivery Analyst

Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues

Contract: Full-time, Permanent

About Us

At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly.

The Role

We’re looking for a Campaign & Delivery Analyst to join our Data Office team. This is an exciting opportunity for a data-driven professional to support the delivery of marketing campaigns, reporting, and business-critical data requests across the organisation.

Working closely with Marketing, Operations, Risk, Finance, and other key stakeholders, you’ll be responsible for delivering campaign selections, producing management information and reporting, and supporting data extraction requests that drive business performance. You’ll play a key role in ensuring accurate, timely, and high-quality data outputs while helping to identify opportunities for automation and process improvement.

This role is ideal for someone who enjoys working with data, solving problems, and partnering with stakeholders to deliver meaningful business outcomes.

Key Responsibilities

• Deliver marketing campaign selections and reporting across digital, email, and direct mail campaigns
• Work closely with Marketing Managers and stakeholders to understand campaign requirements and ensure successful delivery
• Produce regular and ad-hoc data extracts, reports, and management information to support business decision-making
• Validate campaign outputs and reporting to ensure accuracy and quality
• Support the automation and optimisation of reporting and data processes to improve efficiency
• Analyse and manipulate customer and account data to meet business and operational requirements
• Maintain documentation and ensure all processes follow agreed governance and data standards
• Identify opportunities to improve reporting, data quality, and business processes

Skills & Attributes

• Experience working within a data, reporting, analytics, campaign management, or MI environment
• Strong analytical skills with the ability to interpret data and provide meaningful insights
• Advanced Excel skills and experience working with large datasets
• Knowledge of SAS, SQL, campaign management platforms, CRM systems, or similar data tools
• Excellent attention to detail and a commitment to delivering accurate outputs
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Effective communication skills and confidence working with stakeholders across different business areas
• A proactive mindset with a passion for continuous improvement and process automation

What’s in it for you

As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include:

• Competitive salary and comprehensive package, contributory pension, and health cash plan
• Opportunity to buy/sell holiday giving you even more control over your work-life balance
• Flexible benefits including private medical insurance and lifestyle discounts
• A culture that values collaboration, development, and wellbeing
• Exposure to a wide range of business areas including Marketing, Finance, Risk, Operations, and Data Analytics
• Ongoing learning and development opportunities to build your technical and analytical expertise

Could this be you?

Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it.

You don’t need to meet every requirement. If you have experience in data analysis, reporting, campaign delivery, business intelligence, or analytics and can demonstrate around 75% of the skills we’re looking for, we’d love to hear from you.

Apply now to join a team that makes a real impact.

Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers

Your Application Journey

• Call with our Talent Acquisition team
• Informal chat with the Hiring Manager
• Competency-based interview including a short technical chat.

We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon.

Equal Opportunities

We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people

Business area

CIB ITO CCCO was created in 2019 to take over the permanent control framework responsibility covering all non- financial risks through ITO first line of defense in close collaboration with OPC Métiers and the second line of defense. CIB ITO CCCO also endorses ITO challenges of security, stability and quality in particular through Cybersecurity, Operational Resilience and Operational Risk Management Framework programs.

At CIB ITO, data is a strategic asset at the heart of the business operational activities. An increasing regulatory framework requires high quality standards, deep understanding of the business workflows, robust audit trails and advanced data infrastructures.

Job purpose 

Capital Market Initiatives (CMI), part of the Records and Regulatory Reporting Office (3RO), organize transaction regulatory reporting for GM and address its inherent risks as part of its first line of defense role.

The team is at crossroads between regulations and trade processing, and work on daily basis with business, IT, Ops and Compliance all at the same time.

Transaction regulatory reporting scope includes trade transparency, trade repository, money markets reports and transaction reporting for GM (including DEC)

The Regulatory Reporting Officer as a member of the CMI team, will intervene in autonomy and with expertise, in various situations described in the core accountability of the role section below, related to the good organization of the transaction regulatory reporting.

All responsibilities are extending across all GM and regions, covering a wide range of business activities, regulations and IT systems.

The Regulatory Reporting Officer follow the team organizations of work, procedures and support others members of the team less experienced in their areas of expertise.

Key Responsibilities

• Participate to market groups with peers (ISDA, AMAFI, FSA, etc…) and run continuous follow-up on market best practices
• Interpret and transcribe regulations into Business Requirements Definitions (BRD) tailored to business
• workflows and data models including their respective descriptions.
• Continuous improvements by categorising and documenting the diverse reporting schemas, improve their data quality, allowing audit trail, rapid interpretations, and better frame of work.
• Records all events in management and audit tools according to their materiality
• Manage regulators requests end-to-end. This includes:
  • Perform the analysis of the requests
  • liaise with business IT and/or Ops experts
  • draft detailed and quantified responses to the regulators with oversight from Compliance
  • Organise an action plan when required and coordinate it through delivery. The action plan can contain the follow-up of enhancement in the IT Regulatory reporting layer or through the broader IT Architecture, may be related to Operational processes and controls and may contain resubmission events.
• Prepare material and interface with regulators on topics of transaction reporting in ad-hoc basis and quarterly, with the support of CCCO GM
• Act as an escalation point for internal issues (LRR or APS/IT). This includes:
  • Help the teams with the analysis of issues would it require a deeper expertise
  • If considered material, coordinate and deliver an appropriate action plan as per above.
• Manage the IT BoW priority and scope with a transversal angle
• Act as an expert in Regulatory Reporting and provide guidance and help whenever requested to all GM partners (New business developments, prod incidents, GM projects, TAC/NAC etc….)
• Actively participate in the delivery of major or complex regulatory reporting events such as Refit projects or new obligations, by:
  • Leading interpretation and document it as per above
  • Act as “Stream Leader” when requested and coordinate delivery/action plan as per above
• Contribute to official internal committee preparation for its scope of responsibility (TRPP, ICC, local governance when relevant)

Requirements

• Experience in regulatory interpretation
• Experience within the financial services industry, both on business processes and regulatory environments.
• Strong experience in project management and coordinating people across a wide organization spreading over multiple locations
• Clear and concise written and oral communication skills
• Attention to details

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Hybrid

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of corporations, institutional investors, banks, governments and supranational organizations.

Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies. 

Job purpose 

Purpose: As an Associate 3, the role holder will be accountable for line managing the GM UK Admin team which encompasses executive assistants and team assistants.  The role will also support on business management activities for the GM UK platform. 

The role holder will be expected to apply their skills and experience to take decisions on matters within the remits assigned to them, whilst escalating particularly complex or non-conventional issues to more senior colleagues. The role requires collaboration with relevant internal partners to ensure an efficient and effective office working environment and to optimise processes for efficiency, control and the sound functioning of the GM UK platform.

Key responsibilities

• Provides fully competent and experienced support in relation to key activities within the team, and takes accountability for decisions and tasks within their area of personal expertise. This will include completing, with increasing autonomy but at all times appropriate supervision.
• As part of the Assistants Lead 

• Managing staff resourcing across the Assistant teams including: (i) Resource balancing to ensure staff are appropriately allocated and utilised to support the needs of GM; (ii) Hiring and onboarding of permanent and contract resources as required; (iii) Review headcount and costs against budget with data supplied by GM Finance; (iv) Co-ordinate with nearshore SmartOffice team based in Lisbon including oversight of team performance, and ensure SLA adheres to the relevant internal TPRM policies.
• Oversight of GBL assistants to ensure the GBLs are appropriately supported, establishing best practices and ensuring procedures are appropriately in place. Oversee or lead, where appropriate, projects within the GBL assistant mandate including onboarding of early careers cohorts and business continuity enhancements. Acting as escalation point for issues that are not addressed or resolved by GBL assistants.
• Resolve issues or escalate to senior colleagues in a prompt manner to ensure efficient functioning and solid support is consistently provided to the GM UK platform.

• As part of the UK Business Manager role
• Supporting GM UK COO mandate on topics including, but not limited to: (i) UK governance; (ii) Regulatory; (iii) Operational and control issues; (iv) Risk assessments; (v) Third party risk management (TPRM) including SLAs and supplier management; (vi) Operational resilience, crisis management & BCP. 

• Actively supporting business-related projects, representing GM UK including independently formulating project plans, managing the delivery of the GM contribution and collaborating with other GM teams and functions to deliver solutions in line with internal, regulatory or market standards.  
• Facilitating the enhancement of GM UK oversight and governance on non-financial risks, controls and cost such as on third party risk management/SLAs, business continuity strategy and expenses/travel approvals.
• Contributing to UK Territory governance including preparing materials reporting on GM activity. 
• Acting as key contributor or sponsor delegate for UK based initiatives (e.g. UK territory led initiatives/projects) to represent GM.
• Supporting cost-saving objectives and improve efficiency of BAU processes conducted by UK office management/admin teams for the wider GM UK platform.

• Developing strong partnership within GM and key stakeholders and drive continuous improvement of processes and standards 
• Utilises expertise to make independent judgments to deal with closely defined situations, and seeks proactive supervision and guidance from senior colleagues where appropriate. 
• Collaborates effectively with relevant internal teams where required including the Compliance function in relation to all compliance and regulatory matters and audit teams in relation to the Bank’s audit processes. Strengthens and continues to develop strong internal relationships to support such collaboration.  

Requirements

• Strong line management and team resourcing experience. Ability to support and develop teams and individuals to improve delivery quality and effectiveness.
• Professional qualification preferred with good understanding of business management, compliance and/or risk within the Global Markets context, typically gained at BNP Paribas or within another top tier investment bank. 
• Understanding of Group non-financial risk processes and governance and regulatory expectations. 
• Good knowledge of processes within the Global Markets function. Good working knowledge of a wide range of company-wide policies, procedures regulations and legislation. Able to utilise knowledge and experience to implement effective control processes for the team, and to adapt to changing business needs.
• Strong analytical and decision-making skills, with the ability to translate technical concepts into practical processes and operational strategies.
• Strong stakeholder and good people management skills to ensure the delivery of effective and compliant processes and solutions to facilitate the objectives of the team and the Bank.
• Excellent written and oral English skills in order to articulate technical issues and to be able to take the complex and make simple to enable effective communication with individuals across the business.
• Strong personal focus on accuracy and attention to detail.
• Strong computer skills and a good knowledge of a range of standard computer software, e.g., Microsoft Office, email. 
• Able to independently lead projects to delivery.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

#LI-Onsite 

Company purpose:

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.

Our employer promise is built around three pillars:

• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people

Business area

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organisations. Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies.

Global Markets Digital is responsible for driving the product management of innovative digital and AI solutions for both client-facing and internal platforms.

Job purpose 

Purpose:

The Digital & AI Product Manager, Vice President role, will be responsible for managing product delivery on the Markets 360 FICC research platform, with the goal of increasing content consumption across various channels.

The role holder will work closely with the Markets 360 business unit, Technology, and AI Lab teams, to drive the execution of the digital strategy & roadmap.

Scope: Global

Key Responsibilities

• Collaborate with the Product Owner to develop and implement a comprehensive digital strategy for the Markets 360 FICC business. This strategy should be based on a deep understanding of the activity, client needs, market trends, and regulatory requirements, with the goal of identifying new business opportunities and developing innovative solutions to meet client needs.
• Manage end-to-end the capture, scoping, and prioritization of new items, as well as sprint planning and delivery coordination across various portfolio assets, including: API/MCPs, Web Portal, Mobile APP, Emails, Authoring, Publisher…
• Work closely with GM AI Engineering team to define and build AI-LLM powered modules and features to accelerate innovation across the entire research workflows (this includes coordinating validation with the relevant Functions like Risk, Security, Compliance, Legal…).
• Manage relationships with key stakeholders (including Markets 360 Analysts, e-Marketers/Sales, Tech, AI LAB, and Functions) and coordinate digital governance for the platform to ensure effective collaboration and reporting.
• Collect and analyse platform and features usage data to identify trends and feed the product roadmap.
• Interact with clients to capture feedback and refine product needs.
• Run regular market watches to ensure a strong understanding of market and competitors’ trends.
• Collaborate with other internal platforms like CRM, Client enablement, and FICC trading platforms to offer a fully integrated experience for internal and external users.

Requirements

• Higher degree in mathematics, statistics, physics, engineering finance / econometrics or computer science field preferred
• Experience in a similar role in a Tech (particularly Fintech) or Financial Services organization.
• Strong background in digital and/or AI product management
• Proactively able to identify areas of development, improvement or ways to maximise results and takes initiative to implement relevant actions, in the short and long term.
• Strong relationship management skills and an ability to work with individuals to ensure the delivery of set objectives.
• Proven communication / relationship management skills.
• Computer literate and has a passion for well executed technology solutions. Programming experience is an advantage.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).

A bit more about why you should join us

1. We’re a great place to work

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.

* Subject to relevant caps

2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.  

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.

3. We believe in our people

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally. 

Investing in our people also means we have a collaborative and inclusive culture:

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Equal opportunities 

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.

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Regulated Complaints Handler

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously.  Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

About the role

Your aim as a Regulated Complaints Handler is to deliver an exceptional customer service experience, handle regulated customer complaints and make sure they are handled in accordance with our internal Complaints Handling Policy and Procedures. You will facilitate the handling of complaints where a First Time Resolution has not been possible, ensuring that information provided by the complainant is investigated.

Being a Regulated Complaints Handler, you’ll be dealing with stakeholders across the business, you’ll gain a wide exposure of Arval BNP Paribas, which will support you as a Journey Maker through your career here.

Some of your key responsibilities will include:

What we’re looking for

This is an ideal opportunity for someone who likes to investigate and relishes picking up a problem and running with it, to reach the best possible outcome. Ideally, you’ll have knowledge or awareness of relevant regulatory requirements, including but not limited to the Financial Conduct Authority, The Financial Ombudsman, The Consumer Rights Act & The Consumer Credit Act and BVRLA.

You’ll be an advocate for Arval and will support the whole business. You’ll drive a culture of continuous improvement to guarantee efficiencies and improvements in the customer journey are identified and implemented and rolled out across the business

You’ll also be able to demonstrate:

The package

We offer a basic starting salary of £29,000* plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays and an extra day off for your birthday.    

We also provide a comprehensive benefits package, including:

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.  

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for? Apply today and we’ll be in touch.   

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