Country: United Kingdom

Programme: Spring Internship

City: London

Department: Global Banking

About BNP Paribas

BNP Paribas is one of Europe’s leading banks with an international presence in 68 countries and more than 193,000 employees. We provide clients with financing, investment, savings and risk management solutions while maintaining the highest ethical standards.

In the UK, our history dates back to 1867. Today, our clients benefit from our global reach, expertise and long-term commitment to building a responsible and sustainable financial future.

What we offer

Imagine stepping inside a world where finance meets innovation, teamwork, and real impact change. Over four days you’ll experience life inside our Global Banking business – from listening to current Graduates to discovering all the different areas you could build your career in. You’ll hear straight from analysts and senior managers about a typical workday, the challenges they solve, and the moments that make the job exciting.

We’ll pull back the curtain on our inclusive culture and show how we champion both our local communities and every employee’s growth. Through interactive workshops, networking sessions, business briefings and real world case studies spanning Advisory, Leveraged Finance, ECM, ERI and Coverage, you’ll get an inside look at Global Banking. You’ll also dive into team challenges and fast track skill building labs, where you can put theory into practice. As connections are the currency of success, you’ll have plenty of time to network with peers and senior leaders, swap stories, and start building a professional community that can take you far beyond the Spring Insight Week.

On the final day, you will have the opportunity to participate in an assessment centre for our Summer Internship programme too.

You’ll walk away with a vivid picture of life at BNP Paribas, a toolkit of new skills, and a network that could become the launchpad for your future career.

Who we’re looking for:

• First year undergraduates or second year students (in a four year degree) from diverse backgrounds who have demonstrated strong academic performance. (Graduating in 2029)
• Highly motivated with a curious and ambitious mindset who can thrive in a fast moving, collaborative environment. 
• Those who enjoy networking and are eager to learn more about the banking industry
• Excellent spoken and written English skills are essential

Programme Dates and Information

STEM & Non-Finance                   Monday 5th April– Thursday 8th April

Economics & Finance                   Monday 12th April – Thursday 15th April

Location: London

Application Information

• You may only apply to one Spring Insight Programme (Global Banking or Global Markets)
• If you are successful in securing a place, you will be advised by the Early Careers team on which week you will be invited to based on your degree.
• We want to get to know the real you. Therefore, please refrain from using generative AI to write your CV or application responses. We value genuine, human-written content over AI-optimised templates.

Country: United Kingdom

Programme: Spring Week

City: London

Department: Global Markets

About BNP Paribas

BNP Paribas is one of Europe’s leading banks with an international presence in 68 countries and more than 193,000 employees. We provide clients with financing, investment, savings and risk management solutions while maintaining the highest ethical standards.

In the UK, our history dates back to 1867. Today, our clients benefit from our global reach, expertise and long-term commitment to building a responsible and sustainable financial future.

What we offer

Imagine stepping inside a world where finance meets innovation, teamwork, and real impact change. Over four days you’ll experience life inside our Global Markets business – from experiencing the buzz of the trading floor to discovering all the different areas you could build your career in. You’ll hear straight from analysts, traders, and senior managers about a typical workday, the challenges they solve, and the moments that make the job exciting.

We’ll pull back the curtain on our inclusive culture and show how we champion both our local communities and every employee’s growth. Through interactive workshops, networking sessions, business briefings and real world case studies spanning Structuring, Trading, Sales, Primary and Research, you’ll get an inside look at Global Markets. You’ll also dive into team challenges and fast track skill building labs, where you can put theory into practice.

And because connections are the currency of success, you’ll have plenty of time to network with peers and senior leaders, swap stories, and start building a professional community that can take you far beyond the Spring Insight Week.

On the final day, you will have the opportunity to participate in an assessment centre for our Summer Internship programme too.

In short, you’ll walk away with a vivid picture of life at BNP Paribas, a toolkit of new skills, and a network that could become the launchpad for your future career.

 Who we’re looking for:

•  First year undergraduates or second year students (in a four year degree) from diverse backgrounds who have demonstrated strong academic performance.
• Highly motivated with a curious and ambitious mindset who can thrive in a fast moving, collaborative environment. 
• Those who enjoy networking and are eager to learn more about the banking industry
• Excellent spoken and written English skills are essential

 Programme Dates and Information:

 STEM & Non-Finance                   Monday 5th April – Thurs 8th April 

 Economics & Finance                   Monday 12th April – Thursday 15th April 

 Location: London

 Application Information:

• You may only apply to one Spring Insight Programme (Global Markets or Global Banking)
• If you are successful in securing a place, you will be advised by the Early Careers team on which week you will be invited to based on your degree 
• We want to get to know the real you. Therefore, please refrain from using generative AI to write your CV or application responses. We value genuine, human-written content over AI-optimised templates.

ABOUT THE JOB

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, to a large group of buildings.

KEY RESPONSIBILITIES

•    Prepare, monitor and reconcile service charge budgets

•    Check and approve expenditure against service charge budgets

•    Provide best in class customer service to internal and external customer base

•    Maintain regular and effective communication with clients and tenants

•    Manage site based staff, ensuring all people related policies and procedures are followed

•    Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

•    Monitor works conducted/service provided by suppliers

•    Audit and inspect supplier delivery

•    Measure and report supplier performance against agreed SLAs

•    Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

•    Work effectively with a range of specialist consultants to deliver agreed outcomes

•    Procure goods and services, following procedures and policies

•    Develop, agree and manage capital replacement programmes

•    Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

•    Undertake regular building inspections, complete reports and initiate/progress any required works

•    Ensure compliance with all current statutory legislation in respect of health and safety and the environment

•    Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

•    Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

•    Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

PROFILE & SKILLS

Qualifications/Key Skills

•    Degree or equivalent

•    Membership or Associate Membership of IWFM or RICS

•    National General Certificate in Occupational Safety and Health – accredited by NEBOSH or prepared to gain this qualification within 12 months

Experience

•    Previous experience in a similar role 

•    Understanding of commercial leases and the landlord and tenant relationship

•    Good understanding of service charge budgets and accounting principles 

•    Management of in-house and supplier staff 

•    Management of supplier relationships 

•    Good health and safety and environmental knowledge 

•    Good mechanical and electrical services knowledge

•    Excellent English language skills – both written and spoken

•    IT literate – MS Office at intermediate level and other relevant software (e.g. Meridian, Proactis, Snapshot, Tramps) at a level to undertake the role satisfactorily 

•    Experience of managing multi-site environments 

•    Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets in excess of £1m 

WHY JOIN BNP PARIBAS REAL ESTATE?

Join BNP Paribas Real Estate to become part of a leading international property business where you can work on prestigious assets, collaborate with experienced professionals and make a visible impact. This role offers the opportunity to take ownership of technical services, strengthen client and occupier relationships, support sustainability ambitions and contribute to best-in-class building performance. You will be supported to develop your expertise while working in an inclusive, collaborative environment that values high standards, fresh thinking and long-term career growth.

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

An outstanding opportunity has arisen to become a key member of the Rural Land Management and Consultancy team in Guildford

The team undertake the management of Rural Estates and offer a range of professional rural advice, their technical excellence ensures an impressive client base and they advise on some of the most prestigious clients in the area. The role will be a blend of Estate Management and professional working within a team.  

Responsibilities

•    Acting as principal agent for a selection of key estate management clients 

•    Undertaking estate and farming business reviews 

•    Handling diversification projects

•    Assisting clients with the promotion of strategic land

•    Secured lending and other professional valuations

•    Managing and leading a high performing team

•    Maintaining a strong and prestigious client base 

Key Skill

•    Competent and experienced MRICS qualified rural surveyor with experience of delivering work across a range of projects.

•    Demonstrate team leadership potential, capable of building relationships with existing and new clients and generating new opportunities.  

•    Possess a composed manner in order to be able to work under pressure

•    Good time management and ability to prioritise workloads

•    Ability to meet deadlines

•    Accuracy and attention to detail

•    Excellent communication skills – must be capable of building and maintaining good relationships with team members, other colleagues and clients.

•    Confident manner with clients and the team

•    Flexible approach to work and hours undertaken

•    An understanding of confidentiality issues and the use of discretion

Person specification

Qualifications:

•    Educated to GCSE level or equivalent as a minimum

•    Must hold full, valid driving license

Experience

•    Proficient in the use of Word, Excel & PowerPoint

•    Previous experience of working to deadlines 

•    Managing a team

We are proud to offer award-winning benefits to support and reward our employees:

•    Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial:  Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Job Title: Complaint Handler – Motor

Location: Solihull, Hybrid

Hours: Full time, Permanent 

______________________________________________ 

A bit about us: 

At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions. We partner with some of the UK’s most well-known retailers and brands to help their customers finance purchases in a responsible way.

The Role:

The Customer Resolution Professional (Motor Finance) role involves investigating and resolving customer complaints in line with FCA regulations, ensuring fair and compliant outcomes. It requires strong analytical and communication skills, with a focus on delivering professional, customer-first support aligned with Consumer Duty principles.

Key Responsibilities: 

• Investigate and resolve Motor Finance complaints within regulatory timeframes, ensuring fair and compliant outcomes.
• Apply FCA DISP rules and consumer credit legislation while staying up to date with regulatory changes.
• Deliver empathetic, customer-focused service with strong communication and problem-solving skills.
• Maintain high performance standards through quality reviews, training, and continuous development.
• Collaborate with colleagues, contribute to process improvements, and manage customer data accurately.

Skills & Attributes:

• Proven experience in Complaint Handling within Finance.
• Strong communication skills with the ability to type and talk in real time, alongside excellent written, empathetic, and results-focused communication.
• Proven experience in complaint handling, particularly within motor finance and Satisfactory Quality claims, with sound judgement and attention to detail.
• Solid understanding of FCA regulations, including DISP, DCA structures, Consumer Duty, and Conduct Risk, with awareness of regulatory expectations.
• Proficient in using complaints management systems and digital tools, with strong keyboard skills and ability to prioritise and manage workloads effectively.
• Able to work independently while contributing to team learning, with good rapport building, letter/report writing skills, and awareness of customer vulnerability.

What’s in it for you?

Joining BNP Paribas Personal Finance means becoming part of a Top Employer UK dedicated to making a difference to the lives of our customers. Along with a fulfilling career, you’ll be able to enjoy a benefits package which you can tailor to your lifestyle and needs, with key highlights including; 

• Competitive salary and a contributory pension scheme
• Access to our Health Cash Plan Scheme
• A multi-award-winning flexible benefits platform offering life insurance, private medical insurance, or lifestyle benefits that include discounts on dining, cinema, and days out
• The opportunity to buy and sell holidays, giving you even more control over your work-life balance

Could this be you? 

Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you’re considering a career change or exploring a sector jump, we welcome applicants with transferable skills.

Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team.

To learn more about careers at BNP Paribas Personal Finance UK, visit our website: https://www.bnpparibas-pf.co.uk/careers.

Equal Opportunities Disclaimer

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

ABOUT THE JOB

Within Client Management Operations of BNP Paribas CIB, UK Due Diligence team objective is to onboard new clients and recertify existing clients, efficiently within the framework of the CIB KYC Policy.

The UK Due Diligence team is organized into towers aligned to the processes involved in the value chain. 

1. Due Diligence Officers conduct the operational processes behind the KYC generation and responsible for updating the systems & tools with corresponding client data and background checks
2. Senior Due Diligence Officers (aka Senior KYC officer – Skyco) check the overall file as a first level of control, and coordinate with UK compliance and other CIB sites to facilitate escalations for higher risk situations. SkyCo also act as Investigators in order to analyze, perform additional screening and investigations where necessary and assist with CAC ( client acceptance committee) preparation where required.

Overseeing the UK Due Diligence team for quality purposes sits the OGQM ( Oversight, Governance and Quality Management) Team, who ensure a high level of quality is achieved in line with Compliance and regulatory expectations

As a member of the CEFS CLM Central Functions Management Team, you will lead the Global Quality Assurance (QA). You will be responsible for defining, implementing, and monitoring an efficient QA framework to ensure BNP Paribas CIB meets its AML/KYC regulatory obligations across multiple global locations and hubs.

KEY RESPONSIBILITIES

• Global Strategy: 
  • Develop and maintain QA methodologies for the CIB while adhering strictly to BNP Paribas Financial Security policies and LoD1 KYC SOPs.
  • Partner with senior stakeholders to evolve QA methodologies by systematically incorporating insights from 1LoD QA, 2LoD thematic reviews, 3LoD IG internal audit findings, and emerging industry best practice standards.
• Quality Oversight: 

Oversee ex post sample based KYC quality assurance across three regions (EMEA, AMER, APAC) and manage the functional coordination of Due Diligence teams.

• • Deploy a GCL aligned risk based sampling framework that dynamically calibrates sample sizes according to client risk rating, transaction volume, and jurisdiction specific risk indicators.
  • Chair a cross regional review board that consolidates findings, drives coordinated remediation actions, and issues concrete recommendations to harmonise KYC procedures across all territories.
• UK Responsibility: 

Hold direct line management responsibility for UK Quality Assurance Team.

• • Provide day to day line management for the UK QA team, handling performance coaching, talent development, and resource planning to sustain high quality output.
  • Produce a UK specific QA dashboard that visualises KPI trends, isolates root cause issues, and feeds actionable insights into the global reporting suite.
• Governance & Reporting: 

Define and monitor KYC training and quality metrics (KPIs/KRIs) and provide actionable, risk centric insights to senior management.

• • Build a comprehensive scorecard that links training completion, audit findings, and remediation timelines to senior level risk indicators, enabling early warning capabilities.
  • Deliver concise monthly executive briefings that translate metric performance into strategic recommendations, escalation triggers, and forward looking risk mitigation plans.
• Strategic Reporting: Define and monitor KYC Quality Assurance metrics (KPIs/KRIs) to provide actionable, risk-centric insights. Deliver concise executive briefings that translate QA performance into strategic recommendations, escalation triggers, and proactive risk mitigation plans to be presented to key governance bodies such as Regional and Global KYC Committees.
• Stakeholder Engagement: Actively participate in governance forums with Operations (OPC) and Compliance to ensure alignment on control standards.
• Community Leadership: Lead and animate the QA Community to drive best practices and standardization across the organization.

PROFILE & SKILLS

• Technical Expertise: Deep knowledge of CIB KYC policies, regulatory requirements (AML, Sanctions, ABC), and associated tools.
• Leadership: Proven experience managing high-performing teams in a global, remote, and matrix environment (overseeing ~50 staff).
• Interpersonal & Influence: Expert-level relationship management skills with a strong ability to influence stakeholders across all three lines of defense.
• Attributes: Exceptional rigor, professional authority, and the ability to drive a culture of high conduct and accountability.
• Education: Bachelor’s degree and/or relevant AML/KYC qualifications from recognized institutions.

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct). 

WHY JOIN BNP PARIBAS?

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards. 

Our employer promise is built around three pillars: 

• Being a great place to work 

• Committed to sustainability and having a positive impact 

• Being dedicated to the development of our people 

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include: 

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays. 

• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance. 

• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support. 

• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre. 

• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits. 

* Subject to relevant caps 

READY TO MAKE A DIFFERENCE?

As the eurozone’s largest bank, we are committed to having a positive impact in the world.   

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon. 

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year – in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people. 

We believe in our people 

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools. 

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.  

Investing in our people also means we have a collaborative and inclusive culture: 

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers. 

• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our: 

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.

Recruitment Process

We do not use artificial intelligence for CV screening; all applications are reviewed manually by our hiring team. The recruitment process may include video or in person interviews, and any relevant assessments deemed necessary.

Equal Opportunities  

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status. 

Adjustments

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible. 

#LI-Hybrid 

Role Overview

The Senior Health & Safety Manager plays a critical role in supporting teams nationally to ensure effective health and safety management and compliance across the BNP Real Estate Management & Solutions portfolio. This position provides visible, pragmatic, and technically competent leadership and advice to Property Managers, Facilities Managers, senior management, and clients, primarily within commercial property operations.

Working closely with the Director of Health & Safety, you will translate complex legislative and technical requirements into practical, proportionate solutions while identifying emerging risks and opportunities for continuous improvement across the industry.

Key Responsibilities

Strategy, Leadership & Governance

Compliance, Assurance & Auditing

Operational & Technical Support

Building & Fire Safety

Incident Management & Continuous Improvement

Key Attributes

• You possess a customer-focused and engaging style with the ability to build trusted relationships at all levels.
• You are a confident communicator capable of influencing stakeholders and appropriately challenging standards when necessary.
• You maintain a pragmatic and proportionate approach to risk management and problem-solving.
• You have a deep understanding of facilities and property management operating models and the associated H&S risks.
• You are highly organised, proficient in digital compliance platforms, and comfortable managing competing priorities across a national portfolio.
• You are willing to travel nationally to support properties and teams, with regular attendance at the London office.

Qualifications and Experience

• You hold a minimum Level 5/6 occupational health and safety qualification (e.g., NEBOSH Level 6 National Diploma) or an equivalent recognised certification.
• You are a Chartered member of IOSH (or an equivalent professional body), or you can demonstrate significant progress toward this status.
• You have extensive practical knowledge of UK health and safety legislation and a strong working command of the Building Safety Act 2022.
• You possess significant experience within the property sector, spanning commercial, residential, and mixed-use portfolios.
• You have a proven track record of managing diverse, remote teams and navigating complex management arrangements involving landlords, agents, and contractors.
   

We are proud to offer award-winning benefits to support and reward our employees:

Health & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work

Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

The role

This individual will work closely with the National Head of Lettings, and the wider leadership team, in the overall management of the Residential Lettings South Kensington team. They will have a focus on strategic decision making in order to drive profitability, enhance service and grow profile. In addition, they will have responsibility for the direct management and results of their business area. 

Please note, this role will require the successful candidate to work Saturdays one in three or four on a rota basis

Responsibilities

•    Motivating the team and leading new initiatives to maximise performance

•    Growing market share and winning new instructions

•    Identifying new business opportunities

•    Local marketing and PR opportunities – AdIntel, canvassing, local sponsorship

•    Full portfolio oversight, management and compliance

•    Monitoring KPIs including – viewing numbers, conversion rates

•    Monitoring (in conjunction with local COT) status of deals within KYC

•    Monitoring individual lettings targets

•    Assessing need for performance management where required 

•    Annual Performance reviews with National Head of Lettings 

•    Increase personal and organisational profile, being visible to new and existing clients as Head of Lettings

•    Ensuring that the performance of the Lettings team is in line with client expectations

•    Developing new business avenues

•    Ensure Lettings team is cross selling where possible and that referral opportunities are maximised across both residential and commercial.

•    Work with other Directors across the residential business line

•    Ensure networking is being maximised by attending relevant events

•    Building Teams and Teamwork – guiding and directing the lettings team; establishing and maintaining the team engagement level needed to achieve the group’s objective; establishing lettings team goals and terms of engagement

•    Builds Trust – taking action to build a relationship of trust with individuals; behaves in ways that are consistent with values

•    Planning – determining objectives and strategies required to deliver results; allocating resources according to priorities; determining how to use resources efficiently to accomplish a task or project

•    Sets Goals & Expectations – translating the strategic priorities of the organisation and the operational plan into relevant goals and expectations for individuals that motivate and drive performance

•    Self Development – absorbing new information and ideas and applying them effectively; remaining up-to-date in one’s knowledge and skills; learning from successes and failures

Person specification

Qualifications:

•    Educated to A level standard or equivalent as a minimum

Experience:

•    Solid experience in leading a successful lettings team

•    Pitching, winning instructions. Managing, maintaining and developing client relationships

•    Proven fee earner

•    Able to work at a strategic level and maintains a network of senior contacts and decision makers

•    Experience in provisingg outstanding client service

•    Self starter and can work with little supervision and, where appropriate, under pressure

•    Coaching/mentoring of others

•    Demonstrate a knowledge of the entire lettings cycle and legal and compliance issues

•    Strong market profile as a new business generator 

•    Proficient in the use of Word, Excel & PowerPoint

•    Previous experience of working to deadlines 

We are proud to offer award-winning benefits to support and reward our employees:

•    Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

•    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme – you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

#LI-ONSITE

Used Vehicle Valuation Specialist

Swindon – Hybrid working – Full-time – Permanent

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability and Solutions is brought to life by each and every one of our people – who we call Journey Makers.

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

Why join Arval?

In addition to the benefits and opportunities that come with being part of a progressive global banking group, we have a supportive and collaborative culture where wellbeing and work-life balance are taken seriously. Which is why we recently won the title of Employer of the Year in the South West Business of the Year Awards.

You’ll also have opportunities to represent your team at vehicle manufacturer events, evaluate new models and demonstrator vehicles and provide feedback to support valuation decisions.

The package

We offer a basic starting salary of up to £33,000, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays and an extra day off for your birthday.

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.

Interview process

• Telephone screening with a member of our Talent Acquisition team
• In-person interview with the hiring manager

If you’re not shortlisted, we’ll still let you know the outcome of your application.

What are you waiting for? Apply today and we’ll be in touch.

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ABOUT THE JOB 

CIB ITO CCCO was created in 2019 to take over the permanent control framework responsibility covering all non-financial risks through ITO first line of defense in close collaboration with OPC Métiers and the second line of defense. CIB ITO CCCO also endorses ITO challenges of security, stability and quality in particular through Cybersecurity, Operational Resilience and Operational Risk Management Framework programs.

At CIB ITO, data is a strategic asset at the heart of the business operational activities. An increasing regulatory framework requires high quality standards, deep understanding of the business workflows, robust audit trails and advanced data infrastructures.

Capital Market Initiatives (CMI), part of the Records and Regulatory Reporting Office (3RO), organize transaction regulatory reporting for GM and address its inherent risks as part of its first line of defense role.

The team is at crossroads between regulations and trade processing, and work on daily basis with business, IT, Ops and Compliance all at the same time.

Transaction regulatory reporting scope includes trade transparency, trade repository, money markets reports and transaction reporting for GM (including DEC)

The Regulatory Reporting Officer as a member of the CMI team, will intervene in autonomy and with expertise, in various situations described in the core accountability of the role section below, related to the good organization of the transaction regulatory reporting.

All responsibilities are extending across all GM and regions, covering a wide range of business activities, regulations and IT systems.

The Regulatory Reporting Officer follow the team organizations of work, procedures and support others members of the team less experienced in their areas of expertise.

KEY RESPONSIBILITIES 

• Participate to market groups with peers (ISDA, AMAFI, FSA, etc…) and run continuous follow-up on market best practices
• Interpret and transcribe regulations into Business Requirements Definitions (BRD) tailored to business workflows and data models including their respective descriptions.
• Continuous improvements by categorising and documenting the diverse reporting schemas, improve their data quality, allowing audit trail, rapid interpretations, and better frame of work.
• Records all events in management and audit tools according to their materiality
• Manage regulators requests end-to-end. This includes:

• Perform the analysis of the requests
• liaise with business IT and/or Ops experts
• draft detailed and quantified responses to the regulators with oversight from Compliance
• Organise an action plan when required and coordinate it through delivery. The action plan can contain the follow-up of enhancement in the IT Regulatory reporting layer or through the broader IT Architecture, may be related to Operational processes and controls and may contain resubmission events.

• Prepare material and interface with regulators on topics of transaction reporting in ad-hoc basis and quarterly, with the support of CCCO GM
• Act as an escalation point for internal issues (LRR or APS/IT). This includes:

• Help the teams with the analysis of issues would it require a deeper expertise
• If considered material, coordinate and deliver an appropriate action plan as per above.

• Manage the IT BoW priority and scope with a transversal angle
• Act as an expert in Regulatory Reporting and provide guidance and help whenever requested to all GM partners (New business developments, prod incidents, GM projects, TAC/NAC etc….)
• Actively participate in the delivery of major or complex regulatory reporting events such as Refit projects or new obligations, by:

• Leading interpretation and document it as per above
• Act as “Stream Leader” when requested and coordinate delivery/action plan as per above

• Contribute to official internal committee preparation for its scope of responsibility (TRPP, ICC, local governance when relevant)

We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)  

PROFILE & SKILLS 

• Experience in regulatory interpretation
• Experience within the financial services industry, both on business processes and regulatory environments.
• Strong experience in project management and coordinating people across a wide organization spreading over multiple locations
• Clear and concise written and oral communication skills
• Attention to details

And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).  

WHY JOIN BNP PARIBAS? 

Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.  

Our employer promise is built around three pillars:  

• Being a great place to work  
• Committed to sustainability and having a positive impact  
• Being dedicated to the development of our people  

We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:  

• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.  
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.  
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.  
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.  
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.  

* Subject to relevant caps  

READY TO MAKE A DIFFERENCE? 

As the eurozone’s largest bank, we are committed to having a positive impact in the world.    

For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.  

But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.  

We believe in our people  

We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.  

We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.   

Investing in our people also means we have a collaborative and inclusive culture:  

• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.  
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:  

Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network. 

Recruitment Process 

We do not use artificial intelligence for CV screening; all applications are reviewed manually by our hiring team. The recruitment process may include video or in‑person interviews, and any relevant assessments deemed necessary. 

Equal Opportunities   

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.  

Adjustments  

We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.  

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