Vehicle Technical Executive
- Standard / Permanent
- OPERATION PROCESSING
Vehicle Technical Executive
Location: Swindon, Birmingham or Manchester
About the role
An exciting opportunity as a Vehicle Technical Executive at Arval UK based in our Solihull, Birmingham office. In this role, your focus will be to ensure repairs are managed efficiently whilst managing cost and having a clear view on the impacts of our actions in relation to vehicle downtime.
As an experienced vehicle Technical expert, you’ll use your knowledge of Cars, Light Commercial Vehicles, Electric and hybrid vehicles to manage maintenance, whilst also at points seeking alternative suppliers and solution. This is a fast paced role that will utilise your industry knowledge to think fast on your feet.
We currently lease out over 180,000 vehicles in the UK, which need maintenance, servicing and repair from time to time and by using your technical expertise, you’ll be authorising work requests via the 1Link system and where necessary challenge suppliers and suggesting an alternative, more cost effective solution.
You’ll be pivotal to providing technical assistance to both internal and external customers, as well as providing assistance to the wider Fleet Services teams. Using your excellent communication skills you will build relationships with internal customers, drivers and garages, this will be key to your success in this role.
With your fantastic attention to detail, you’ll ensure the systems and databases are kept upto date and accurate at all times.
What’s in it for you?
As a Vehicle Technical Executive is a pay zone level A4, which includes a salary up to £28,000 plus upto £1,100 bonus per annum.
Starting salary is dependent on previous skills and experience.
Working week is 40 hours Monday to Friday. We operate a hybrid working option, this gives you up to 2 days working from home per week; You will be eligible, once training is complete and you are fully competent in the role. We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.
You will also enjoy the outstanding benefits including;
- Private Healthcare (AXA PPP)
- Life Assurance
- Company Pension scheme
- A range of personal flexible benefits
- 25 days holiday, your birthday off plus bank holidays
- Free Parking
- Free Gym onsite
- Access to great discounts on our products and services
- To celebrate your 1st year you can enjoy a ½ holiday or a £75 Love2Shop voucher
- Paid eye tests and £50 towards your lenses
- Volunteering days
- Charity Fundraising
Ideally, you will be a qualified motor vehicle technician with NVQ level 2/3 equivalent with knowledge of the 1Link system. Electric and Hybrid experience would be beneficial.
We are looking for an energetic and confident individual with excellent communication skills, both verbal and written, but particularly on the phone. You will need to have proven customer service skills and be able to build relationships quickly and be comfortable challenging the decisions of garages.
Key Skills Required:
- Impressive communication (verbal & written) skills
- Qualified motor vehicle technician
- Efficient and accurate working style
- Team player with customer focus
This is a challenging role and a lot will be expected. However, for the right person, the perfect opportunity to display what you can deliver and develop within your career at Arval UK.
We are one of Europe’s leading vehicle leasing providers with a strong UK presence and clear vision for sustainable mobility. Find out more about our plan here: Arval Beyond
Culturally, we are a friendly bunch – more human, than corporate. We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.
However, we are also a performance driven culture, and we expect a lot but know that works both ways so offer our Journey Makers a fantastic experience end-to-end, including strong career growth opportunities across the world within Arval or the wider BNP Paribas group
We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.
We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.
Here is a recent video we put together that shows life at Arval: The Journey Makers
Following application, you will contacted by our of our internal recruitment professionals.